₦airaland Forum

netotse:
hey pple. . .

i came across a funny problem today, it's a HP probook, 4515s, with windows vista installed, cant really remember the other specs. . .sorry about that

the prob is that once i toggle the wireless switch to the off position, it crashes. . .the computer boots with the wireless on(is that normal?) everything works fine until i try to switch it off and then the computer freezes, the owner said if you wait 30mins it'll come back up, but i dont really know, he doesn't know much about computers sef. . .

Dear netotse,

Here's a link to your laptop make http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3935147&lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=3935146

Identify your operating system type and check if there's any update to solve this issue, most likely it will need a bios
update. make sure you search the website very well for FAQ's

Meanwhile>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Make sure charger is connected

Restart laptop and keep pressing
F10 for Bios > use your arrow key to
highlight diagnostics then hard disk test and
give us the result. Good luck and thanks for enquiring

sourcetech:
when laptop's screen displays images faintly how could this be resolved?any idea guys?

Thank you for the above enquiry and do appreciate your explanations.

Computer problems is the[b] process of elimination[/b]. That's my own definition.

Here's your diagnostics : Connect laptop to a monitor and get back to us on what happen.

Good luck

Nymph node:
Pls, How do I configure my internet sharing so that a limited few on my workgroup can access it. I tried FreeProxy and it did not work once you set the other workstations on the Workgroup to automatic detect IP,  Thanks

Dear Nymph,

Thank you for the above. I would suggest you google up network xp
and vista or vice versa, this is the simplest and professional way in
doing it. using of third party software can/could create problems for other users.
This also means you"ll be able to get support as this what most people are use to

Good luck

meetmuyiwa:
Please is anyone farmiliar HANDYCAFE software for managing cyber cafe, the problem is that sometimes when users log in to the client systems with ticket, the timer does not read and the system automatically logs out after about a minute, its always so annoying and frustrating for customers to keep logging in again and again.
i really need solutions urgently. thanks

Dear Muyiwa,

Thank you for the above enquiry and do appreciate your explanations. For Help and support
visit http://www.handycafe.com/en/index.php and click on support.

Good luck

stag:
@omega25red.
well i'll google it and try getting an external floppy.
thanks man

pls if there's any other way, someone reply. cheers.

In reference to the above, we can try something make sure charger is plug in
restart laptop and keep pressing f11 or f10 until you see windows is loading files
and follow on screen instructions. This should be possible if you haven't install
another operating system ontop of the original copy. e.g. xp over vista

This will erase your data and put everything back to how it was purchased

Good luck

stag:
Pls how do i forcefully format a harddrive that says 'cannot lock disk'.error message says there's a handle on disk and has refused to reformat

Dear Stag,

Thank you for the above enquiry and do appreciate your explanations.
Trying to format C: from a Command Prompt within Windows can't be done.

Basically you are asking windows to destroty itself take for example, if i ask you
to put your finger inside a fire.would you do so ?

I think what you did was click on start > run > cmd you then typed chkdsk /f

Could you specify make and model of computer so we can tell whether an
installation disk is needed
e.g. HP 530 Windows Vista.

Good luck

Mobinga:
Last I was using my laptop reading a book, and I clicked on the scroll down icon then suddenly everything switched off. No shutdown. No nothing.
It doesn't come on without plugging in the adaptor. And when there is any distortion in the flow of current, or when the adaptor is unplugged the laptop turns up abruptly. I don't know what to do. DC et al. Help!!!!!

Hi,

Thank you for the above enquiry and do appreciate your explanations. It would be of help if we can know the
make and model of your computer and operating system type. This will aid myself and my colleagues in
giving you some diagnostics. meanwhile, confirm you are using the right charger not universal type

can it power up by battery ? (no charger)

can it power up by charger ? (no battery)

Any power cut/surge recently?

Good luck

Hi,

Could you specify make and model of computer and operating system type.

Meanwhile, here's your diagnostics. on powering back on keep pressing f8

advance option > disable auto restart on system failure so as to see the culprit

if no no joy f8 again > safe mode then tell us if its get to safe mode

good luck

toluxa1:
Windows 7 has finally installed on the new HDD

you were trying to install xp now decided to install windows 7.

Anyway good for you

Have you try safe mode toluxa1

f8 on start up

then safe mode

if you can, you"ll be
laughing as this give us
chance to auto repair the
corrupted
files

Other wise follow the advice you have received from
myself and my colleagues

toluxa1:
Thank you very much bro. It is a Desktop Computer, Mercury Motherboard, Windows XP, SP3. The Message is brings is
"STOP: C0000221 unknown hard error \SystemRoot\System32\ntdll.dll".

Yes, it looks just like the one in the First Picture (SATA).

That's much better. Is Mercury the make of the computer ?

I take it the windows xp disk is service pack 3

more than likely is a service pack 2 disk, if so

pop in to your local shop and ask for service pack 3

Xp disk, shouldn't cost more than 500 naira as i bought

one prior to my visit. use the service pk 3 disk to format
after that then use service pack 2 to install. you
can then install windows update which will auto install service
pack 3.


The unallocated space is causing the problem and needs
service pack 3 disk to isolate it from conflicting with the system.

Good luck

shilohboy:
@deji: is it also possible that a web accelerator placed at the server proxy can also cause this? In a bid to improve dial up speeds by the ISP?

right click anywhere on the desktop>
properties>settings>advanced>general 
and then you set the dpi to 96.

everything in your computer
displays smaller

If no joy try

Right clicking the MSN Accelerator icon in your system
tray and set the level to none

Good luck

Dear  toluxa1

RE :UPDATE



I just bought a new 80GB HDD yesterday and I tried to install windows XP OS on  it but to my surprise it brought out that same erroe message oooo (HELP!!!). Only thing i can think of now is that I am using the same XP CD. Can it be the XP CD?

Does the hard drive looks like this ? This similar to what omega25red is advicing you to do

"omega25red"

well my friend i would say mess with the settings of your hard drive in the bios checking to see if your SATA drive is diasbled in the bios or changing it's operational modes from AHCI to ATA and if that doesn't work you might need a new drive or better yet take the computer to your local fix it person so they could look at it.

Regarding getting the data off the drive i think i saw something online some years back when something like this happened to me but i'm not sure i'll search if i find anything i'll post it

@4llerbuntu,my laptop has still refuses to power,the lights still blink but nothing appears on the screen,

This overheating issue amongs DV series

Is this HP DV6000. If it is visit http://search.hp.com/gwukeng/query.html?lang=en&search=++&qt=dv6000&la=en&cc=uk&charset=utf-8

Keep turning off and back on again and give this a go make sure you select the right model and operating system then click on Bios update

to control fan algorithm of the system to reduce the likelihood of future system issues.

Good luck

shilohboy:
Please I am having some issues with my web browsers: Internet Explorer 8 and Mozilla FireFox 3.6.3. Both have been displaying pixelized images or blurred images of thumbnails, especially from sites like Facebook that uses thumbnails a lot. I run Windows 7 64-bit
I do'nt know if this could come from my ISP in some way of web acceleration or if its is a known problem for newer versions of laptop displays being compatible with some websites.

Is there anyone else who is experiencing this?

Is there a solution?

I will use IE 8 as an example. Look for tools on Internet explore > Internet options > advanced > multimedia > show picture> then test

Good luck

toluxa1:
Hello Guys. Please I have a serious problem with my Internal HDD. I just turned on my system and it began to restart at the windows loading page. I then decided to do a repair with XP CD. When the CD boots and it reaches where it says "STARTING WINDOWS" below, right before it askes you whether to repair or format etc, it will just bring a blue screen with ". . . C:\stop Unknown Error . . . 000. . . .0" something like that sha. I tried everything, but samething. Someone told me my HDD is damaged so I'm playing on buying another one (Its an 80Gb SATA HDD). But the real problem is this. I JUST CANNOT AFFORD TO LOSE THE FILES ON THAT HDD. Its partition and I was thinking whether or not its possible to convert it to an external HDD and then connect through USB then format the C: and recover my files in D:. If this is possible, how do I go about it pls. I just have to recover my files. Thanks in anticipation of your prompt response.

Dear toluxa1,

Thank you for the above enquiry and do appreciate your explanations. could you specify make and model of your computer.


For example: HP 530 Windows Vista, knowing this will help my fellow technicians in narrowing down the cause to either software or a hardware problem.

It will be helpful to specify the exact error message, so as to find the solutions to it. Quote from your post " it will just bring a blue screen with ". . . C:\stop Unknown Error . . . 000. . . .0" something like that sha". That's isn't giving any information to get me going. Be specific and remember we need to know things
in other to advice you. Good luck

macomrades:
there are so many causes of blue screen, read up on some over here http://www.smartcomputing.com/editorial/article.asp?article=articles/archive/l0611/32l11/32l11.asp
, and here too,  http://www.astahost.com/info.php/Bsod-Error-Amp-It39s_t14853.html finally,  http://en.wikipedia.org/wiki/Blue_Screen_of_Death

Dear macomrades,

Thank you for the above enquiry and do appreciate your explanations. Here's your diagnostics, make sure laptop is running through mains > Restart > dion't wait for anything and keep pressing F10 for setup utility.

When there use your arrow key to navigate to diagnostics and run both hard drive and memory test if available.

If memoey test is not available just run hard drive test and update us. Good luck

Gentle soul:
Pls o my laptop keep hanging when am working on it and at times it will just go off. Pls i need urgent reply. Thanks

Dear Gentle soul,

What make is your computer and operating system type ? e.g. HP 530 Windows Vista

Where does it hang ? e.g. internet, on starting up or when running multiple applications

How do you mean by "just go off" ? please explain in more details as there's a difference
between hang and just go off"

Good luck

1stknight:
Plz Can i use a dvd rom 2 burn a cd, as in can i use it cd rw?

Dear 1stknight,

Dvd rom means Read only modules and

can only be use with a ROM disk.

CD RW means R-writable for

coying files to cd. you need this type

DVD RW, please find picture.

Good luck

gtreasure:
My Laptod CD drive does not recognize and canot open many CD/VCD/DVD. WHAT CAN I DO OR HW CAN U HELP ME?
THANK U

Dear gtreasure.

Thank you for the above enquiry and do appreciate your explanations. Knowing your computer
make, model and operating system type will fast track replies from my fellow colleagues/

Ok, here's your diagnostics and I would urge you to follow the link in an orderly manner. take your
time and make sure you understand everything. Please find link below

http://support.microsoft.com/gp/cd_dvd_drive_problems

Good luck

Purist:
HELP!! I was watching a movie on Windows Media Player when SUDDENLY, the audio stopped responding, but the visuals kept running. I have run an extensive troubleshoot several times already and it keeps saying that there are no problems with my audio device. I have played other movies, played songs, with other players and  though they run smoothly, no sound is produced. The system itself makes no sound at all. I also noticed that whenever I restart the PC, there's usually a small, brief notification that says "audio service is not running" or sum'n like that. One strange thing though is that the audio works well when I connect my headphone. I use an HP Compaq 6735s, and my OS is Windows 7 Ultimate. I'll really be grateful if some practical help comes my way. Thanks a bunch, in anticipation!

Dear Purist,

I take it you've tried tec omega25red advice ? Regarding the audio service not running, here's your
diagnostics. [b]click star[/b]t and type in [b]services.msc > press ente[/b]r > scrool down on the list

and look for windows audio device > make sure is not set to [b]manual/disable, if it is please set to automatic and make sure is set to start

Here's a snapshot

kosovo:
Pls Help!!!
My internal mic is no longer working, Reltek hd sound manager has the volume control all grayed out, i have tried all possible tweaks and no joy . . .
Thanks 4 your help

Dear Kosovo,

what make is your computer and operating system type such as windows XP or Vista ?

Good luck

lincDzinc:
Hi there, i am using a compaq Evo n610, [b]the some keys on my keyboard are no longer functioning, it all started with five keys but now almost all the keys are no longer working [/b]this "disease" has even spread to my volume control please i need an advice as soon as possible.

N.B : Initially thought it was a viral attack but i have scanned my system several times the result is still the same.

Thank you for your anticipated co-operation.

Hi lincDzinc,

How do you mean by almost ? e.g. k, j, v not working, please be specific

Have you try external keyboard ?

Good luck

guddsid:
Hello NL techies , i have a dell latitude D600 and it seems to have a problem . whenever i put the laptop on just after the DELL logo shows up on the screen , a message comes up saying "Warning: An unknown AC power adapter has been detected, > preventing optimal system performance. Strike the F3 key (before the F1> or F2 key) if you do not want to see power warning messages again.".I have checked my battery and chargers on some one dell and they are perfectly working . Has any one had similar problems using DELL either D600 or any other and if yes how did you repair yours.

Dear guddsid,

Either you're using universal or generic charger you need to change your charger to that of Dell's.
Please find picture below. Good luck

fxmaxony:
@Deji2009, my system runs Vista home premium, pls the recommendation you made in the post above is not complete,

from run to msconfig then to start up, What Should I disable? please crosscheck.

Dear fxmaxony,

Sorry for replying late you need to disable all. Do not panic ! start up items are programmes that loads
up when your computer start. ok "

Good luck

Gentle soul:
@deji2009 thanks for your reply to my posj am very gratefull. But, it's only Mozilla that i use to surf the net cos, it's Mozilla that i configured for browsing.

Here's how (Firefox)

http://www.terryscomputertips.com/computers/howto-turn-on-javascript-firefox.php

If not[b] google up[/b] and download adobe flash player

Is this a laptop or a pc ?

Good luck