₦airaland Forum

[quote author=uni-kazzy link=topic=301179.msg6226879#msg6226879 date=1276713485]hi house, long time. pls i'm hvn problem with my laptop. the dvd cannot eject. it is DELL LATITUDE D600. THKS[/quote]Hi kAZZY,

Here's your diagnostics. Turn off > On again. Start ejecting.

Any green lights on the drive ? Any cd/dvd inside the drive

If no joy, look at the side of the cd drive. Any holes, if there is

find a paper clip and carefully eject it. Good luck

adebayo111:
please can someone help with this problem?

i was running window xp sp2 on my pc before i had problem with it. i decided to format the system and installed window xp pro sp3 and also installed the necessary drivers. But at the moment my pc speaker is not working.

Its a compaq p3

Dear Bayo,

Speaker not working ? No sound ? sound works speaker don't work

Which of the above is the correct answer. Good luck

omoboy08:
I installed LG vista OEM CD on my HP but is now asking for product keys after working for some times. Pls i need a working key as ve even used dt of LG but 2no avail. pls help ooo busdipo@yahoo.com in case.

Dear Dipo,

Thank you for the above enquiry. Here at nairaland computer support we strive to
answer all questions, though at time is beyound ourselves such as yours. go to your
local shop and ask about windows activation. to find out why this is, please click
https://www.nairaland.com/nigeria/topic-458610.0.html
Source: OYB (Moderator)

Good luck

[quote author=££VICTOR££ link=topic=301179.msg6197798#msg6197798 date=1276290639]Please help Ooo, My Hp Pavillion dv4 1000ea battery is not charging,

Has been plugged in for a whole day now,
This is wat i get below[/quote]Dear Sir,

Thank you for your recent enquiry. Looking at the above issue a battery has a charging memory modules that
retain all current. when a battery reaches 25% or near avoid plugging in your charger. The laptop will only retain
the previous charge or not charge at all. Therefore, make sure battery reaches 0% before charging so as to prolong
it's cells. Sir, Here's a link to further explain this theory. http://www.laptops-battery.co.uk/blog/calibrate-laptop-battery/

OK, Here's a prescriptions http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm in knowing whether you have a faulty battery or charger

This applies to all NL
Computer User's seeking
technical support

No rush ! take time to digest all the informations as it took us time to assess and
prescribe a solutions in getting to the bottom line.

Good luck

Ebuks:
Pls gurus. Am in trouble help me out.
My modem with mdel num:E170.
Imei:354483026497305.
It no longer brings networks. i've tried other modems they are working properly. But mine is just not workin. It will install but network wont be there. Pls help out.

Dear Sir,

Thank you for the above. since you've rule the possibilities, it would be appropriate to
contact your internet service provider so as to advice you on what to do next.

Good luck

chidyke77:
i need help wt my windows defender because it suddenly stop responding and was displaying turn off bt refuse to open its folder whenever i clicked on it. pls what might be the problem my gurus?.

Dear chidyke,

Thank you for the above. Is this XP or vista ?

Does it says windows defender has stop working ?
and windows is finding a slotions to the problem.

Do you have any security software installed ? e.g. AVG
norton, Avast. if you do, open it and look for scan so as to
rule your is not infected with a virus.

Good luck

Philcool:
Please my son's LG 15" CRT monitor just turned greenish-white and it is not very pleasant in the eyes. Is there any initial setting or config that I can embark on to salvage this situation please?

Dear Sir,

Thank you for your recent enquiry. could have a bad cable to the monitor
check the plugs that they are in properly then while the system is on
move the cable around a bit near the plugs first at the monitor then at the pc itself if the screen flickers to green and then normal maby red or blue this will confirm the cable is stuffed just get a new cable and all should be good/swap test the VGA cable. if that does not work let us know

Good luck

phtomay:
Pls help
I use hpCompaq nx6310 with windows xp sp2. Often times, when laptop is running on DC, the screen will suddenly go blank, i have to stand by and turn it on again for me to continue whatever I was doing. Note that this does not occur when am running on AC.

Dear Sir,

Thank you for the above enquiry and do appreciate your explanations. to aid us in providing
technical support please be clear next time. In other word, screen turn black when running on charger and dioesn't when runningon battery. is this what you meant or vice versa ?

If you see the little battery indicator on your task bar, right-click it and then click Adjust Power Properties. The Power Options Properties dialog box opens, power scheme and  plugged in and when on battery never or none then test. Please find picture below.

Good luck

beewhyfocs:
Hello guys, I just found this thread and Im enjoying it.

A quick one please, I do have problem with my HP Pavilion dv9000. I use a window vista operating system.
I have used it for almost 2 years now and it just started having a start up problem. Each time I start,
it sometimes refuses to load the OS and would just stop midway like that, though sometimes it loads fully.
Each time it does that, I will long press on the start button to put it off and restart from the button again.
This could go on like 3 or 4 times before it eventually start up normally. I will like to know the cause of this effect and the possible solution.

Dear Sir,

I read this and understand why you're having this problems. The solution is to buy another computer.
to find out why visit http://www.mycheaplaptop.net/2009/03/never-buy-hp-laptop/

Nvidia sticker should be on your laptop on your right or left. This applies to all DV series

Good luck

nearest:
Please guys, i need a quick fix, my usb ports just stopped working, i checked device manager and there's this yellow danger sign, i can't remember how to restore it.
Please help Oga deji and any other person.

Dear Sir,

I like you to visit device manager and right click on the ? or ! sign.
Click properties and a box will appear with code 10 or 28 etc.
Knowing this code and your operating system type e.g. XP or Vista
will enable us to troubleshoot the problem.Common Reasons e.g.
IRQ not properly assign due to driver or signature issue.

Do not connect any USB device at this point until we know the code.

Good luck and thanks for enquiring

textmypage:
i said i bought a laptop (HP Compaq NC6000 Notebook)which was wireless and now the blue LED no longer shows and it seems that the wireless is disable and there is no place for enabling the wireless device and the LED button used to switch on the wireless does not work.
And you both asked me to download cobra pack driver 2010.I went to 4shared and behold the file was there but there are many files there so i decided to download the part16 which is about 96mb but it keeps stopping,
And you told me to tell you exactly the model type and name of my laptop so i posted it here but i did not hear from you again.
Secondly,i use a sky dude webcam and when i am online, it does not broadcast where can i download or get the drivers.i really need it cos i bought it since last and had not used it.it is really frustrating.
Please provide a solution for me cos i kinda tired.

Dear Sir,
Thank you for your recent enquiry and believe we've already dealt with this. due to other
user's asking for support would like you to always provide an update so as to get further
technical support. in additon I and my colleagues can only provide 1st line diagnostics in
ruling out whether a machine is related to a hardware or software problem. In your own case
your laptop has built in wifi card. Please find link below on how to activate this. Looking at
your record seems you can find your way round a computer, ok get to device manager to verify if
there's an ? or ! sign if it is let's us know or uninstall and restart for changes to take effect.

To enable this switch please take time to read the below

http://h18000.www1.hp.com/products/quickspecs/11794_na/11794_na.html

Good luck

creamboy1:
Pls i need someone to help me fix this problem. I upgraded from window vista to window7 on my dell studio xps 1640 and i installed the webcam center driver as well as webcam central but each time i'm trying to us my webcam i get this message "No suported webcam driver detected. Pls install the webcam driver using the dell resource CD and launch webcam driver again".

Dear Sir,

Please refer to https://www.nairaland.com/nigeria/topic-301179.1696.html
as we've already dealt with this. Good luck once more

creamboy1:
Pls i need someone to help me fix this problem. I upgraded from window vista to window7 on my dell studio xps 1640 and i installed the webcam center driver as well as webcam central but each time i'm trying to us my webcam i get this message "No suported webcam driver detected. Pls install the webcam driver using the dell resource CD and launch webcam driver again".

Pls i need someone to give me a solution. for me dell studio xps 1640.

Dear Sir,

Thank you for your recent enquiry and do understand your frustrations. I have checked Dell website no drivers
were available for your webcam. Click start > run > type in c: then press enter and look folders such as windows, programme

files until you found anything that says drivers. if not visit http://download.cnet.com/CyberLink-YouCam/3000-2348_4-10764658.html
and follow on screen instructions. Good luck

calabaman:
i passworded a document using my acer aspire 4720z encrypting application that came with d system and forgot the password.The system is running on a vista home premium operating system platform.The lappy is behaving funny and i will lyk 2format it,but the problem is that each tym i try to format it,it requests for the encrypting password b4 it continues.ANY SUGGESTIONS MA PIPO?<note i dont want 2 do a boot cd format,but want 2go thru the normal method of formating>.Thnks in advance

Dear Sir,

Thank you for the above enquiry and would like you to follow the below.

Make sure charger is connected as this takes 30-45 minutes to complete.

Turn off laptop , back on again, Hold down Alt and keep pressing F10 whilst
holding down ALT. should say Erecovery manager. alternative you can also

access it through windows by clicking start > all programmes and look acer
erecovery manager.

Good luck

nedu2000:
I installed a program in 2 my system,it worked normally but when i removed the CD it began asking me to insert it,thus refusing to run, please,is there anyway i could run the program without the use of the CD 'cause i when through every process(including inserting the CD key) in its installation.thank you

Dear Nedu,

Thank you for the above enquiry. first thing we need to be sure of is what type of
installation disk are you using. e.g. XP or Vista disk. Is this a copy or original version.

nearest:
Sorry for making my own conclusion, please i'll need you to guide me on what next to do, please.

Dear nearest,

I'm not competent in repairing power supply unit however you
can swap test the unit with a different one. preferably take it to
a shop. Good luck

switpea:
Hi,
I've got a problem removing previous anti viruses in my laptop. I originally installed Kapersky and then NORTON internet security. Now i want to install a new one AVG and when i tried installing, it gave a message that i still have antivirus in my system. I followed the proper instructions for uninstalling but i still get an error message. Help, Thx.

Dear switpea,

Thank you for the above enquiry and would like to remind you to always
mention operating system type so as to aid my fellow colleagues in providing
you technical support now or in the future. In addition it also speed up replies.

As you already know having one or more anti-virus programme on your computer
can cause system instabilities. to remove both anti-virus in preparation for AVG.

kaspersky

http://www.themisteriosos.com/completely-uninstall-kaspersky-anti-virus-and-kaspersky-internet-security-with-kavremover.htm

Norton will never remove all of it's components therefore you"ll need

http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

Good luck

funkybaby:
you've just confirmed what i thought when i first saw this thread.

ori e o pe rara !

carry your two inches pric.k elsewhere.
na your kind frog we dey find?

ode oshi !

lol

VGA:
Why don't nigeria girls date in the diaspora especially the yoruba one's
I'm a yoruba and i have to say the truth. yoruba girls are useless and time
consuming. when you are friends her parent start keeping an eye's on you as if
their daughter is the only one on earth. when you're friends with there male son
his parent don't care what you two are up to but when it comes to a female
honestly is kind of headache sometime i wonder why asians get along so well

speak their language and date each other but when it comes to a nigeria girls
is something else. I'm sick and tired of all this and am considering of dating an a ghananian
or a zimbabawe or other africans seems there is no more nigerians girls.

And also i don't get this why church people will starring at you when with a white girls


I know this sucks just cant help it

5O percent agree

nearest:
I used a meter to read the voltage and continuety of the power cord and its okay, i also used the power cord of the monitor and it didn't work.
Have you opened the power pack before? Is there a fuse inside? If there's nothing i can do about it i'd like to know the price of ATX power supply unit.

Ok provided you follow all the diagnostics, is unlikely is the power pack. however you can
go into a local computer shop and ask for power supply unit price.

Good luck

Tolulop001:
hi deji
still waiting,

Tolulop001:
omo, u have discouraged me! i cant say i dont know, thot i had issues with my power pack, searched the whole of computer village, waka die! no parts. turned out it was fine afterall, thank God.


thanks so much
i actually did that already, only thing is that i use tune up facilities religiously and i delete all my restore points(except the last one)
i went to the oldest one thru the above method but i think even the oldest one is AFTER the problem.
i first noticed it about a month ago, plus it pops up intermittently, 3 times now
right now everything is working fine, but im crazy scared
my plan was to back up, and then format, ad use the opportunity to upgrade to Windows 7
pls whats your expert advice?
thanks

Dear Tolulope,


Windows 7 is a new operating system and a compatibility test needs to be run
in other to install it. Here's a link to run the test http://www.microsoft.com/downloads/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15&displaylang=en make sure to view
the compatibility test result so you can know which drivers needs searching for.

Good luck

1stknight:
tnk u, more grease 2 your elbow

Would you like to update me on what happened.

Thnks !

nearest:
@ deji2009
my desktop don't power on. I removed the power pack and connected it to power source and read the output from the various output cords no voltage, is there anything i can do inside the power pack? Please i'm counting on you for this.

Dear Nearest,

I don't recommend taking or opening your power supply unit. This best left to a professional.

Here's your diagnostics. disconnect anything attached such as usb sticks, printers, cables, power lead etc

hold the pc power button down for 20 seconds make sure current is turn off on the wall then connect the lead and switch power on the wall then try to power up the pc. if no joy have you had a power cut recently ?

Can you spell any burnt from the computer ? o, swap test the power cable with a different one then test
30% of the time it will be the fuse inside the power cable that need changing to verify this swap test the power lead

Good luck

Too lengthy to read, Good luck however

textmypage:
WHEN I BOUGHT MY LAPTOP, IT WAS A FAIRLY USED WIRELESS LAPTOP BUT AFTER IT WAS FORMATTED AND PARTIONED, THE WIRELESS IS NO LONGER PRESENT THERE, EVEN IF I TRY TO ON THE WIRELESS USING THE DESIGNATED BUTTON TO SWITCH IT ON.I NEED HELP ON WHAT TO DO.
MY CDROM DOES NOT WRITE CD ALSO.AND ALL THESE PROBLEM STARTED WHEN IT WAS FORMATTED.WHAT SHOULD I DO OR HOW SHOULD I FIX THESE PROBLEMS.
MY WIRELESS DISAPPEARS, IT SEEMS MY WIRELESS DRIVER NO LONGER WORKS AGAIN.WHAT DO I DO?
I USE COMPAQ NC 6000

Dear Textmypage,

Thank you for the above enquiry and do appreciate your explanations. On your next reply please specify operating
system type. A fellow colleague Kingsleyinfo has advice you to check device manager in making sure the drivers
are installed and no conflict such as ? or ! sign. please follow Kingsleyinfo advice before attempting the below

Have had a look at compaq website and their advice was to update to a better bios. Here's the link

Precaution !


This package creates files that contain the HPQFlash utility and a binary image of the System BIOS (ROM) for notebook models with a
68BDD Family ROM. The HPQFlash utility is used to locally flash the System BIOS on PCs operating in a Microsoft Windows Operating

System environment. NOTE: To determine the ROM family and ROM date, press F10 on the target notebook during startup to run the Setup Utility, and then view File/System Information. after matching the correct bios follow on screen instructions. make sure charger is plugged in before downloading and disconnect anything else such as usb sticks and printer etc,

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=367367&prodNameId=367369&swEnvOID=1093&swLang=8&mode=2&taskId=135&swItem=ob-51273-1

On getting on the HP website click on enhancement so you're aware of the changes this will make in solving this issue

Regarding your cd drive Here's microsoft advice on what to do. http://support.microsoft.com/gp/cd_dvd_drive_problems

Good luck

1stknight:
Som1 plz hlp,  I'm running my toshiba satellite l10 under win xp os, evrytin was workin fyn till 2day, wen i switchd it on, it'll bring out a blue screen and restat immediately witout even avin a chance 2 read wats written on d blue screen.

Dear 1stknight,

Thank you for your recent enquiry and I referenced to [b]Kingsleyinf[/b]o advice
First, we need to know what's causing the error message and then fight it.

Here's your diagnostics in narrowing down the cause. Disconnect anything attach
to your laptop e.g. usb devices except the charger and restart your computer, repeatedly

pressing f8 advance option > select disable automatic restart on system failure, doing this will
enable you to see and feed us back what the message is. F8 again and select safe mode see if you can
get to safe mode without the blue screen. Good luck

Tolulop001:
hello

pls im getting a bluescreen error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 8D5811A6
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini052410-01.dmp
C:\Users\Tolu PC\AppData\Local\Temp\WER-163411-0.sysdata.xml
C:\Users\Tolu PC\AppData\Local\Temp\WER8046.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


im told its a big deal and can lead to irreversible damage, ive defragmented the hard drive, use just about 80 of my 250G, i dont do anything major on it. my specs are Sony viao VGN NS 20E, Vista Premium, 3G ram, 250 G Harddrive. My anti virus is valid - mcafee, scan weekly, no prior problems with viruses, dont use flash drives often

IM DESPERATE

Dear Tolulope,

Thank you for the above enquiry. Here's your diagnostics.

Click start > all programmes >accessories > system tools >

system restore > click continue > select a date before the

problem first started. e.g. going back 4 days if no date are

available then click show system restore holder than 5 days and
follow on screen instructions and give us feedback.

Good luck

[quote author=Chris.bennie link=topic=301179.msg6088937#msg6088937 date=1274745875]when i boot my laptop it says "the system has detected the battery is very low.you need to replace your battery" when the battery is 100% its tells me i only have 12min, i need a new one how do i get it ? my laptop is "HP 6735s".please where do i get a new battery, please send me a mail to chris.bennie@yahoo.com, with the amount,
thank you.[/quote]Dear Chris,

I referenced to the above and do appreciate your explanations. Here's your diagnostics in making
sure the battery is the problem. I have dealt with HP machines and understand how they works

Please find http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

Good luck

Okponee:
@ Blackweaver. I've tried what you said by uninstalling and re-installing the Eset anti-virus but it still failed to be updated, the system says it can't see server. Even the mozilla firefox still fails to respond when I'm connected to the internet via zain lite. Please what else should I do. Opera often works and internet explorer on few occasion.

Here's your diagnostics

http://www.ehow.com/how_5062892_disable-proxy-settings-firefox.html

Message now going through

Testing My A/c as my repllies are not going through, please ignore