₦airaland Forum

[quote author=tayo_ast link=topic=301179.msg6602743#msg6602743 date=1282243141]somebody pls help.           

My syst no longer hibernate.
WindowsXP, SP3[/quote]Dear Sir/Madam,

Thank you for the above enquiry and would like you to click on http://support.microsoft.com/kb/920730
and carefully follow on screen instructions. Always read what it says before clicking next or ok.

Good luck

denzel2009:
why would I be wasting your time?

Its teamviwer I thought you know it.

denzel you misunderstood me. i just said that
not meant to be personal i just like to clarify thats
all. i know team viewer denzel. what your id so i can login
and see your screen

what your total view id and i take it am not wasting my time
as i dont like to be play. not being personal just try and unders
tand me. if truely you need help, let me know
now and can diagnose the problem

chipet:
1. My Nokai PC Suit faints (untickable) my Bluetooth,Cable and infrared connection whenever i want to add a phone. I hardly add new phone these days, What do i do?

2. I`m using a compaq system made by HP (Pentium Dual-Core inside) Almost same with HP dv6000 but i don`t know where to check the model. Pls How do i check the model?

3. I disabled my sound, my system doesn't produce sound ever since, (No Audio Output device is installed. Pls where or how can i get the driver. I`ve googled but to no avail.

Dear Sir/Madam,

Thank you for the above enquiry and would advice you to reinstall
PC suite via http://www.nokia.co.uk/support/download-software/pc-suites/compatibility-and-download#

To download Hp sound drivers please refer to http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us&product= make sure an operating system type is selected e.g. XP or Vista

Good luck

phemmy88:
Guys Plz help, i know this will be very simple for the engineers to solve,
i formatted my 'vista compaq' pc due to some malfunctions and i reinstall it again successfully. But the problem is that when i put on the system, a message pops up asking me to select the operating system i like to use "the old or the new" is there a way i can erase this message? And
2. Is there a way i can retrieve my previous applications?

Engineers please help!

Level: Advance we cannot be held for any mistakes !

Dear Sir/Madam,

Thank you for the above enquiry and i regret to let you know the problem you've log is advance
and would need a technician present in other to carryout the steps. To back this up
please click http://www.computing.net/answers/windows-2000/how-to-disable-dual-boot-option/59771.html
regarding another user in the same situation. to do this by yourself In Vista, here are the steps

Click start and type
MSconfig
and hit enter.
system Configuration will start up.
On the Boot tab
Make sure Vista is set  for default
then select the XP startup line
and click Delete.
Then Click OK to close.
It will then be gone!

Good luck

[quote author=high-high link=topic=301179.msg6537733#msg6537733 date=1281314310]ecah time i print from adobe reader I always have marks on the printed copies. but printing form document is perfectly ok. how do i correct this? av tried my printer with other computer and it printed fine.[/quote]Thank you for the above enquiry. what's make and model of your
machine and operating system type ? e.g. Windows Vista, XP, 7.

Knowing this would certainly help us to narrow down the cause.

Did you use the same adobe with a different computer ?

If so, does the lines appear again ?

denzel2009:
^^^you have a trial version of adobe I think.

I very much agree. Like my colleague has said check to make sure
you're not using a trial version. answer the above question in deter
ming if this a trial or not. furthermore we would like to check if you're
using the lastest version of adobe, to check this click help>about adoabe

This would tell us the version you're using as this might be outdated.

Furthermore i would like to include this diagnostics from another site.

http://forums.adobe.com/thread/329120

Please note this not my diagnostics however i do recommend it based

on the enquiry you log. Please take time to read carefully


These lines are called stitching (there's tons of discussion here about that if you search for the term). They usually only show up in low resolution (desktop) printing, and occasionally on screen in a flattened PDF.

You might want to try exporting a Press Quality PDF (to keep the transparency live in Acrobat) and printing the PDF.

You may find something useful in one of these articles as well:

http://indesignsecrets.com/eliminating-the-white-box-effect.php

Good luck

joxtel:
Since i have formatted my laptop, the thing refused to talk,

Dear Sir/Madam,

Thank you for the above enquiry and would like you to be specific.
What's the problem ? e.g. no sound, no power. is very hard for myself
and collagues to know what you mean thing refused to talk,

On your reply mention make and model of your computer and operating
system type as this help to get replies in narrowing down the cause

Good luck

lauraming:
I have several personal files on my work laptop. O/S is XP Home Edition. I'll be leaving my company soon. I need to permanently delete some files before I turn it in. Anyone have any ideas. Would like some recommendations on Freeware. somedody help me!!!

Dear Sir/Madam,

Thank you for the above enquiry to permanently delete all data from storage device after seeking permission from your employer destroy, smash, damage and make it unusable.This is what we do in practice and would advice the same .Good luck

oln:
Thanks alot Deji2009.but im still lost.seems not to get it right .im using a firefox browser.

After following the lin what happned e.g. any error message ?

Here's your diagnostics and must say is not my handy work
is from my firefox themselves. Take time to follow all instructios.
Therefor i would like you to follow this teps

http://support.mozilla.com/en-US/kb/Firefox+cannot+connect+securely+because+the+SSL+protocol+is+disabled

Hard drive space
Check your hard drive's free space.

Windows:

Open My Computer
Right click on the C: drive

Choose Properties. A dialog will come up.
Go to the General tab.

If it reports less than 1MB free space available, you'll need to make more room

If no joy

(Firefox 3.0 and 3.5): See How to find your profile
(Firefox 3.6): At the top of the Firefox windowOn the menu bar, click on the Help menu and select Troubleshooting Information,

The Troubleshooting Information tab will open.
Under Application Basics, click on Open Containing FolderShow in Finder.
From the menu at the top of the Firefox windowbar, select FileFirefox and then select the ExitQuit FirefoxQuit menu item.
Click on the file named cert8.db.
Press Cmd+Delete.
Restart Firefox then test


cert8.db will be recreated when you restart Firefox. This is normal.



If no joy http://support.mozilla.com/en-US/kb/Firewalls

Good luck

Movingcoil:
I have a hp compaq presario v4000 that is 4 years old. it came with 512mb ram, 80gig Hdd and windows xp home edition bt rit now it has windowsxp7 vienna a kind of upgraded windows xp service pack 3. The battery became faulty as it couldn't retain charges any longer but it developed a new problem recently. At first sometimes If I press the ON button to boot the system, all I see is the power led on maybe with the HDD led twick as in it wants to boot and if the system somehow ran on the battery before last shut down the battery led on also but the system won't boot so I googled a solution and first haf to remove the battery to remove residual charges on the laptop b4 bootin it again, it was working then, after sometime I started noticing that the mouse would freeze for sometime and continue working but I ignored it. the incident of not booting and the system freezing at intervals became frequent until one day my brother finished watching movies with the laptop, I normally hibernate the laptop to avoid cold booting frequently cos of the probs it was having. my brother left the system on standby and this made the system
to switch off on its own since the battery couldn't hold it. so when I wanted to use the system, as usual I pressed the power button but had same booting problem, I removed the battery but still the problem persisted, I alternately removed the battery and left the battery while pressing the ON button but in the process sometimes the system will come up as in starts to boot but will freeze and remain there ie stopped booting, I'll switch off and start all over again but continues to encounter same problem. I've tried entering safe mode but the system will also hang on the way, I've tried reinstalling th operating system but still It hangs during bios set up. I've checked the ram but they ar perfectly alrit and rit now have run out of ideas and need helping ideas b4 I can resort to an computer specialist. If motherboard is the problem how much does it cost? and If I get it running again is possible for me to change the casing cos mine is very old?
kachi

Dear Sir/Madam,

Thank you for the above enquiry and do appreciate your explanations. like my colleagues has suggested if no joy. turn laptop on
and repeatedly pressing F10 for Bios. use your arrow to scroll down to d[b]iagnostics then hard drive self test[/b]

Wait for the result to finish. Good luck

oln:
please can someone hlp me out.iv not been able to open my facebook account as well as my yahoo mail.my computer keeps saying ''secure connection failed,cannot connect because the ssl protocol has been disabled''

Dear Sir/Madam,

Thank you for the above enquiry. I take it is windows xp or vista ? Is this Internet explorer or firefox browser.

This happens to firefox quite alots and the steps are http://kb.mozillazine.org/SSL_is_disabled

Good luck

krazynaija:
Hello,


I just bought a laptp (Compaq Presario CQ61) and Norton Anti Virus came with it. For a few days iv been trying to update it but it keeps giving me error.The update is 90MB sef ah ahn!, So i want to Uninstall and get a new AV.

Can anyone tell me Where can i buy Original ESET Antivirus in Lagos and how much?, I was also told its difficult to remove NORTON.How true is that? My laptop has been without AV for 5days now

Where can i buy Original ESET Antivirus in Lagos and how much?

Dear Sir/Madam,

Thank you for the above enquiry and do appreciate your explanations. like my colleague has suggested AV is well
rated amongs other antivirus such as Norton, kerpesky etc. Norton is a power tool and have dealt with them numbers
of time. Installing another antivirus ontop of norton without using dedicated norton removal tool can cause instabilities.

For this purpose please click on the link and take time out to read every details e.g. scroll down for the download underneath
norton picture + read carefully. http://www.blogsdna.com/2440/uninstall-completely-remove-norton-antivirus-with-norton-antivirus-removal-tool.htm

Good luck

abariko1 (m)

I am a user of Compaq precisely presario c700, with window vista installed but always asking me for activation, meanwhile, when I first bought the system I didn't see any product key sticker which I suppose to see my product key, so right now as i am typing this complain I have only one (1) day left for me to activate my windows, so I want you people to help me on how I will go about it, cos I am really getting worried about this situation. Also the antivirus that came with it (Avast) also need registration. Help your brother man please.
thanks

Dear abariko1,

Thank you for the above and would like to refer to Slyr0x advice as very good.

We all understand how frustrated you are and would try to make some difference.
However like the previous technician as mentioned we are not allowed to give keys.

Microsoft has found a way round it and adivices to do the below in bold to increase the days
to 3 or more until you find a solution to the problem.

Here's your diagnostics sir. click start > run and a box comes up type in there cmd right click on it
and run as an administrator a black pops type in slmgr -rearm press enter,
at this point a message will confirm all successful. restart your computer not shutdown. the days should
have increased by 2 or more. This command only works once until you buy a copy of windows.

To permamently activate windows take it to a shop as there are professional just like the way you
would go and see a doctor. Any activiation or whatever go the shop as there's little we can do

On behalf of my colleagues wish you good luck.

Cupidkc on August 02, 2010
I hv been tryin 2 boot my lappy bt no show. Afta pressin d power button it displays 'Hp invent   it says press ESC 2 change boot order, f2 for setup,n f12
to boot 4rm LAN.' I hv tried al ds bt no show. Sm1 plz hlp o o!

Dear Sir/Madam,

Thank you for the above enquiry and do appreciate your explanations.
Here's an explanation to this behaviour. when a computer is powered on

it check all components before booting past the ESC F2 screen. if one or more
is defective the computer will stuck and unable to move forward. Here's is your

diagnostics in narrowing down the cause. take battery+ charger out + any other
devices such as USB etc. hold down the laptop power button for 30 seconds let go

connect only charger and power on keep pressing f2 for Bios and see if will get to bios.

Check to make sure keyboard light is on. check the CD/DVD  drive for any cd/floppy disk

Would you specify make and model of your machine and operating system type.

Good luck

JUO:
download and install your problems are solved http://www.free-codecs.com/download/k_lite_codec_pack.htm

This good tool. :

Duniverse:
I have a little problem with my laptop, for sometime now wen i try to on it, it does'nt answer once at times it wil refuse to on just yesterday hear i have been trying to switch on but it refuse to dont know what to do but the battery is still chargin.

Dear Sir/Madam,

Thank you for the above enquiry and here is your diagnostics.

Disconnect charger from laptop

Take battery out from laptop

Disconnect any other devices

Hold the laptop power button

down for 30 seconds to discha-
rge static build up. we are not
trying to switch on at this point

we are resetting the computer
to release all the previous
charging etc. make sure battery
and charger is out then connect
just charger. turn on and keep
pressing F8 > start windows normally

get to windows shutdown and put battery
back. Good luck

[quote author=Kay-baba link=topic=301179.msg6498841#msg6498841 date=1280780724]i formated window vista with formatin disk but after instalati on.i find it difficult to activate it with the serial code online.it brings error code.the system is acer 7720[/quote]Dear Kay-baba

Thank you for the above enquiry and understand a key is needed to get you
back on your feet. however it is illegal to provide a serial key to a user's
as this breach microsoft copyright laws. Pop in to your local shop and enquire
to install a fresh installation and make your windows genuine. Here at nairaland
we only provide 1st level diagnostics. should be of further help, let us know.

Good luck

inze:
i use a compaq presario c700,when i plug it,it shows charging in the notification area but does not charge,i checked both the battery and charger with other laptops and they work fine

Dear Sir,

Thank you for the above enquiry and do appreciate your explanations.

Here's your diagnostics in narrowing the cause. I take it is windows XP ?

This behaviour can occur http://www.laptops-battery.co.uk/blog/calibrate-laptop-battery/
Follow the instructions on the above link to fully discharge the battery pack.

Good luck

Woke4all:
Pls help me Oooo,

I activated my admin account and after two days i discover some applications are no longer on my desktop screen. E.g my ccleaner.

HOW CAN I REMOVE THE ADMIN PASSWORD PERMANENTLY?
thanks alot.

Dear Sir/Madam,

Thank you for the above enquiry and do appreciate your explanations . I take is XP or Vista ?

The explanations given is not clear. ok, to remove admin password. click start, control panel

look on the left and switch to classic view > user account and follow the screen instructions

Good luck

ayodeji1:
hi all,
please i need windows xp drivers for my hp amd 64 athlon x2 nvidia laptop.i installed windows xp on it and im finding it hard to get all the drivers to make it work properly.please help!

Dear Ayodeji,

Thank you for the above enquiry and do appreciate your explanations. like Slyr0x has suggested
use google or visit HP website. http://welcome.hp.com/country/uk/en/support.html

Good luck

temisafety:
When i try to login to my admin account, i have the message: "The group policy service failed logon. Access denied". Also, some files have disappeared. I use Vista Premium 32 bit on Acer. Can someone please help.

Dear Sir/Madam,

I take it is windows XP ? Restart keep presing F8 until
you come to advance option. choose safe mode

screen size will change. when in safe mode

click start > run > and type services.msc press enter
scrool down and look for group policy service. right click >
properties. Then make sure is set to[b] start and automatically[/b]

Apply and ok. restart your computer in normal mode then test

Good luck

EASY32:
I have a Dell latitude 410 p4 40g 1.7ghz processor. with an external dvd drive. recently, when i booted it, it siad that the one of the componet connected with the d bay is not compactable with the system. and the system hanged. when i press power bottom to force it to shut down, it never came up again. just the power button comes up and in a few seconds goes off again. what do u think can be done?

Dear Sir/Madam,

I take it is windows XP ? click start > run > and type services.msc press enter
scrool down and look for WWAN AutoConfig. right click > properties check to
make sure status is set to start and automatically apply and ok restart the
computer in question then test. Read what it says in the box


This service manages mobile broadband (GSM & CDMA) data card/embedded module adapters and connections
by auto-configuring the networks. It is strongly recommended that this service be kept running for best user
experience of mobile broadband devices.

Good luck and thanks for enquiring

Please,i try installing my hp deskjet D2563 using the software.while installing, this message occurred 'fatal error during installation'.I have done all that hp ask me to do even download the latest driver in solving the problem yet i can not install  the printer.Please i need your assistance.

Dear Obraye,

RE: Pinter Setup

Thank you for the above enquiry. Here's your diagnostics in narrowing down the cause.

Is this XP or Vista. click start > run and type in msinfo32 or msinfo and press enter scrool
down to check your computer Memory is it 32MB or 512 MB.

One at a time

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01783189&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3571293

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&dlc=en&cc=us&lang=en&softwareitem=mp-82717-1

Good luck

[quote author=D-optimist link=topic=301179.msg6418081#msg6418081 date=1279633082]@ Deji2009

Thanks for your prompt response.

Yes, I make use of Vsat connection(wireless network) @ work place.

I've tried all these but still not working. Also after doing all these I discovered that another SoftwareDistribution folder was created automatically but the contents are different. I don't know whether to delete the new one created or to allow it like that. I wish there was another way to solve this.

Thanks man,[/quote]Dear Sir/Madam,

I'm afraid i don't know while this has happened and would
recommend going to your local computer shop. They are
professional like other professions make use of them for further
support. I'm 60% sure there's something you're not telling or missing
out. so far 4 diagnostics has failed to resolve this issue.Also we've checked
your system date and time and you confirm all set ok. Good luck

Re: Post Your Computer Troubles Here.
« #2031 on: Yesterday at 06:29:54 AM »  

my dv5 when connected to a network and you put on the wireless connection for other computers arround it get connected, but my computer detected my wireless adapter faulty

i have formatted - reinstall, but same problem, can anyone give me a way out

johnbreaka@gmail.com

Dear Sir/Madam,

Thank you for the above enquiry and would like to clarify either you're not
able to connect to wirless networks, connected but cant display the web page
wirless lights is orange as suppose to Blue[color=#990000][/color][color=#990000][/color

Meanwhile try this

Click start > run > and type in

devmgmt.msc press enter until

you see device manager any ? or !
mark

To fully disable the windows firewall do this:
1. go to control panel
2. double click windows firewallpply
3. put a check in box to turn it off
4. click all the other tabs and uncheck EVERYTHING
5. OK or Apply to exit.
6. go to services and set windows firewall to stopped & disabled.
7. open Task Manager > Processes Tab > verify alg.exe (win firewall) is not there.


Good luck

Dear Ben-10,

RE: Keyboard keys

Thank you for the above enquiry and do appreciate your explanations.

How is the keys not working. e.g. some work some don't

All keys not working or pressing a key bring up another letters/numbers
you don't need. Good luck

meetmuyiwa:
Thanks a lot Mr. Deji. I was able to use your solution and it worked. but not for all systems. For the other systems, this is what i found out.
The systems that could be connected have these properties under NETWORK PRPERTIES/Association/ Network Authentication: 'Open', 'Shared','WPA','WPA-PSK','WPA2' and 'WPA2-PSK' BUT the systems that are still ot connected do not have the 'WPA2' aand 'WPA2-PSK' options.
Please i want to know if the problem is from the system or from the Router setting. pls gv me a simple step by step methods of how to rectify this. Thanks a lot

Hi,

Is from your wireless router best bet call a computer technician to check the settings
or contact your internet service provider. This is my recommendation. Good luck

meetmuyiwa:
Gud day again. my laptop sudenly started giving this error message. "Windows explorer has stoped working" then "Windows is restarting". it keeps doing that over and over again. i cant access anything on the system. iv done system restore but it ddnt work. i entered through Safe Mode but the error message was still there. the only tools i can access are the Task manager and 'Safe mode with DOS command'. im about to copy my files to another hard disk and maybe try using system recorvery (which i dont know wht will hapen after that). pls if u are farmiliar wth this problem help me with solutions. thanks a lot.
(i use an HP Conpaq Presario CQ61 with Windows Vista Basic.) pls also note tht i dont hv access to any windows vista CD right now.

Dear Muyiwa,

Thank you for the above enquiry and do appreciate your explanations. your model type
has a hard drive test installed at the time of system built. To access this connect
your charger and turn it on and repeatedly pressing F10 on your keyboard until you
come to Bios setup utility and look for diagnostics then primary hard drive self test> go for
long as suppose to short. If the test pass then hard disk is fine and is down to a software issue

Precaution (Loss of data)

Restart again and make sure charger is connected and keep on F11 to access Hard drive recovery
partiton you"ll see welcome to recover manager and choose recovery without backup. This option
will not appear by pressig F11 if you have upgarded your system from vista basic to ultimate hence a
need for Vista CD/DVD requirement. Good luck


Good luck

Dear D-optimist,

RE:windows Defender update

http://support.microsoft.com/kb/924123

Do you have good internet connection ?

Is it mtn, Zain broaband router or 3G or

phone modem. for the other issue

Source: microsoft ( The diagnostics you're about to
perform is not mine however i do recommend you follow
it in fixing the problem


1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.

In order to narrow down the cause of this issue and resolve it, please refer to the following steps. After finishing each step, please check the result again on the Windows Update website.

NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.

Step 1: Verify the relevant Windows Update services
=======================================
1. Click the Start Button, in Start Search box, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double click the service "Windows Update".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
4. Please repeat the above steps with the "Background Intelligent Transfer Service" service.

You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
================================================
This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

1. Close all the open windows.
2. Click the Start Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.

5. Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
8. While still in the "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started

Good luck