₦airaland Forum

Morgan051:
so if I Pay for the Minister Hosting Plan @ N6000 a year, i will get a free domain and no other charges ??

Hi,
Yes you will get a free domain with the Minister hosting plan but to avail a free domain you must order the hosting plan with a .com.ng domain.

As we are offering free .com.ng domain with our all plans except Civilian plan.

Also free domain is only available when you buy a hosting plan for 1 year, for 2nd year normal domain charges will be added to the package cost. To avail your Free Domain you must place an order for domain and hosting together by selecting "I want DomainKing to register a new domain for my Hosting Package." during the ordering process.

Please contact us at support[at]domainking.ng with your domain name. Our support team will check for you & let you know the status of any service that you have in your account with us.

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

Longeria:
@DomainKingTeam

I registered a domain about three hours ago and I proceeded with payment to your GTB account through fund transfer.
I've sent you message through theonlywiseman@gmail.com

looking forward to activation of my domain.

Hi,
I have checked that we have not received an email regarding your payment.

Please send us the screenshot of your payment confirmation slip by raising a support ticket.

Please contact us at support[at]domainking.ng with your domain name. Our support team will check for you & let you know the status of any service that you have in your account with us.

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

rioemmanuel:
thanks sir i do have a hosting plan which i got from your company two days ago but i doubt it is active yet.. how do i know if it is active or not?

Hi,
Please note that we need to know your domain name or your email with us for confirmation of these details. So can you please contact our support with your domain name.

Kindly note that if you have paid your invoice through online method using your Card then your order is activated at the same instant then you can check your email for details for hosting account information.

If you have paid using the Offline method that is using bank deposit or bank transfer then you need to send us the payment details to track your payment.

Please contact us at support[at]domainking.ng with your domain name. Our support team will check for you & let you know the status of any service that you have in your account with us.

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

Morgan051:
Drop your Office number let me call you.. Do hosting comes with a free Domain? If Yes, then why ask us to pay for domain again?

Hi,
Please note that we currently don't have a local phone number in Nigeria. But you can call us on our Indian Number for all your queries: +91-9646369965 (International Call Rates would apply while calling on this number).

You can also reach us at support@domainking.ng or you can chat with our support team at: http://www.domainking.ng/ , our live chat support team is available online from Monday - Saturday (6:30 am to 6:00 pm Nigerian Time)

Regarding Free Domain:
I would like to inform you that currently we are offering free domain (.com.ng) for 1 Year and for the period as long as you have hosting with us.

We are offering free domain (.com.ng) for 1 Year if you order a Hosting plan for 1 year with all or hosting Plans(except Civilian Plan) and you can order our Hosting plan from here: http://www.domainking.ng/web-hosting/

Also, if you want to get a free domain (.com.ng) for the period long as you have Hosting with us then you are choose any plan from Our Wordpress Blog Hosting from here: http://www.domainking.ng/blog-hosting/

If want to get discount on .NG domain then we are also offering 10% discount offer on any .NG domain. For that you can use the coupon DKNG10NG coupon and you will get 10% OFF on the price of any .NG domain like .com.ng, .ng that you will register with us.

This coupon DKNG10NG will expire at the end of this month.

If you want to register a domain then you can register from here: http://www.domainking.ng/domain-registration/

For registering a domain name this guide will be helpful for you: http://www.domainking.ng/articles/how-to-register-your-domain-name/

This guide will be helpful for you for placing a hosting order: http://www.domainking.ng/articles/how-to-buy-web-hosting/

Also we are offering Upto 30% OFF on our hosting plans and free .com.ng domains except with our Civilian hosting plan.

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Ashish
DomainKing.NG

martisons:
DomainKing,

Please I need to know if any first year discounts still exist on .com domains.Thanks.

Hi,
Sorry currently there is no discounts/coupon for .com domain registration.

But currently we are offering 10% discount offer on any .NG domain. For that you can use the coupon DKNG10NG coupon and you will get 10% OFF on the price of any .NG domain like .com.ng, .ng that you will register with us.

This coupon DKNG10NG will expire at the end of this month.

If you want to register a domain then you can register from here: http://www.domainking.ng/domain-registration/

For registering a domain name this guide will be helpful for you: http://www.domainking.ng/articles/how-to-register-your-domain-name/

Also we are offering Upto 30% OFF on our hosting plans and free .com.ng domains except with our Civilian hosting plan.

For Hosting plans, you can visit: http://www.domainking.ng/web-hosting/

This guide will be helpful for you for placing a hosting order: http://www.domainking.ng/articles/how-to-buy-web-hosting/

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Ashish
DomainKing.NG

rioemmanuel:
Hi everyone i really need help now, how do i install a smf forum having just gotten the domain name?

Hi,
Please note that for installing SMF (Simple Machines Forum) you need a active hosting plan.

If you don't have hosting account then you can buy a hosting plan from here: http://www.domainking.ng/web-hosting/

This guide will be helpful for you for placing a hosting order: http://www.domainking.ng/articles/how-to-buy-web-hosting/

Kindly note that we have 1-click installation on all our hosting plans. You can install various CMS like Wordpress, joomla, SMF, etc. using softaculous 1-click installer in cPanel.

So once your hosting plan is active you can install SMF using softaculous 1-click installer in cPanel. If you will not able to install it yourself then you can tell us to do it for you.

I hope this helps.

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Ashish
DomainKing.NG

Donniefred:
Redirects Fixed by @domainkingteam You guys rock!

http://dtimesng.com

Hi,
Thank you for your appreciation and kind response.

Your issue is resolved so if you have any further query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

Donniefred:
@domainkingteam my domain redirects me to a porn website o

come o

I'm so mad right now

http://dtimesng.com

Hi,
I have checked & your website is working fine at our end without any issues. So the issue seems to be local at your end.

For your issue, I have raised a support ticket & our support team has also already answered the ticket regarding your issue in detail. Please check your email for all the details. You can also read our reply on Ticket #192090.

You can also read our response to your ticket #192090 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Also please note that for any such issues you are requested to please always raise a support ticket or contact us at support[at]domainking.ng, as its impossible for us track queries here on Nairaland. And this can cause some delay in getting back to you on your issue.

Also to understand & check your issue in detail we may sometimes require some information from you & we cannot ask for your account information here. So it is sometimes impossible for us to solve such issues here. So for any such issues we request you to please always contact our support at support[at]domainking.ng or by raising a support ticket for such issues.

I hope you understand this.

Please feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

rioemmanuel:
So I register for soldier plan and made payment through cash deposit today. please how do i get access to it?

Hi,
Thank you for your query.

Please note that if you will make payment via Bank deposit then your order will be activated in a few hours as we need to track your payment with our payment partner.

If you want to pay your invoice through Bank Deposit or Bank Transfer then please read this guide for help: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

Once your Bank payment is approved then your order will be activated. You will then receive all your hosting account details on your email registered with us. And you can use those details to upload your website or Install any CMS or Create Emails & do a lot more on your hosting account.

Please read our Web Hosting: Getting Started Guide from here: http://www.domainking.ng/articles/web-hosting-getting-started-guide/

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

kollykson:
Good Day DomainKing Support team!
I am really happy with the way you respond to enquiries. Please never get fed up.
I have finally ordered a web hosting package and my site is working now.

Please how can I configure my addon domain and packed domain

Hi,
We would like to thank you very much for your kind words. We are very happy that you are happy with our work. We are committed to always be responsive to our clients.

Please note that if you want to add a second domain on your hosting account as an Addon then this guide will be helpful for you: http://www.domainking.ng/articles/how-to-add-an-add-on-domain-in-cpanel/

If you want to park a new domain in your hosting account cPanel then this guide will be helpful for you: http://www.domainking.ng/articles/park-domain-in-cpanel/

If there is something else that you want to do and need our assistance then please let us know, we will be happy to assist you with it.

You can always reach us anytime at our email support@domainkin.ng or by raising a ticket from your client panel using this link: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

Our support team is available 24/7 to answer all your doubts.

Please feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

G12:
I registered a domain name with another registrar and I intend buying a hosting plan from DomainKingNG. I intend designing my website with WordPress. My confusion is that I saw "Website Hosting" and "WordPress Blog Hosting" plans on your site. Can I use either of both?

Thank you.

Hi,
Thanks for having interest in our services.

Please note that there are technically no difference between wordpress blog hosting and simple hosting plans.

Only difference is in our Pricing and number of domains you can host on single Plan. You can install Wordpress on all our hosting plans.

So you can order any of the Plans, both Blog Hosting Plans & Web Hosting Plans support Wordpress. So, if you want to host more domains on a single Plan, then go for our Web Hosting Plans at: http://www.domainking.ng/web-hosting/

This guide will be helpful for you to buy a hosting plan: http://www.domainking.ng/articles/how-to-buy-web-hosting/

You can install Wordpress using 1 Click Installer - Softaculous in our Hosting CPanel or manually depending on your preference.

This guide will be helpful for you for installing Wordpress on your hosting account: http://www.domainking.ng/articles/how-to-install-wordpress-using-softaculous-from-cpanel/

Please note that once your hosting plan is active you will receive an email regarding nameservers for pointing your domain with your hosting. You can do this yourself or contact your domain register regarding changing of nameservers from your Domain DNS panel.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

mokoshalb:
never, I mean never use them... pretend as if you never heard of it...
typing from experience!

Hi,
I am Karan from DomainKing.NG.

We are really sorry for any inconvenience that you may have experienced with our services.

We hate to see you unhappy with our services as we strive to offer the best services to all our customers. And we are committed to solving any issues or bad experience that you may have faced with us.

So can you please let me know what exact issue are you facing or you have faced with our services in the past so that we can understand your issue & assist you in resolving it asap.

I request you to please contact our support by raising a support ticket from here: http://www.domainking.ng/support or you can also email us at support[at]domainking.ng with the details of your issue. We will check all your issues for you and we are very hopeful that we can change your mind about our services.

We hope to hear back from you soon. Please feel free to contact us if you have any queries or need any help from us.

Best Regards,
Karan
DomainKing.NG

PhockPhockMan:
Please pardon my ignorance, I just want to get a website for my business, I'm confused about host this host that, do I need to get website elsewhere them come to you for host.

Thanks

Hi,
Thank you for your interest in our services.

Please note that to start a website (get a website online) you need 2 services i.e. a Domain Name + Web Hosting. And you can get both these services from us.

1) A Domain Name is the name of a website. For example: Nairaland.com, Facebook.com etc.

In these examples "Nairaland" & "Facebook" are the names & .com is the domain extension. You can search any domain that you want to register & you can also choose any extension according to your preference. But generally we advice you to go for .com in you want to create a global website. And you can go for .ng or .com.ng if you are targeting your website to audience in Nigeria.

You can register your domain from here: http://www.domainking.ng/domain-registration/

Please read this guide for help on how you can register your domain name with us: http://www.domainking.ng/articles/how-to-register-your-domain-name/

2) Web Hosting is the server space required to Host your website on the internet. It is the space just like your PC/Laptop on which all your website data will be stored to be displayed online.

You can check our hosting plans from here: http://www.domainking.ng/web-hosting/

Please read this guide for help on how you can buy Web Hosting from DomainKing.NG: http://www.domainking.ng/articles/how-to-buy-web-hosting/

===========================
How you can design your website:
===========================
Please note that you can easily start your website without the help of designers by using CMS like Wordpress. Wordpress is a very popular tool that you can use to easily build your website.

With Wordpress you can choose from any free theme or website designs in their very wide library. You can check from here: https://wordpress.org/themes/

All our Hosting plans support Wordpress & you can ask us to install Wordpress for you on your Hosting account once its active.

But in case you need a custom design for your website then you can choose to hire a designer to do it for you. You can even check our Website Design services from here: http://www.domainking.ng/website-design/

I hope this clarifies your doubts.

If you have any further queries or doubts then please feel free to contact us anytime by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team is available 24/7 to answer all your doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

elonna5:
my blog 44naija.com was suspended why?

Hi,
I have checked & I can see that your hosting account has been temporarily suspended by our Abuse team because of Abuse Issue.

We had received a DMCA complaint against your website that you are hosting copyrighted content on your website. And upon checking we were able to verify the complaint. So we had informed you almost over 24 hours ago regarding this issue with clear guidelines on how to resolve this issue.

Please note that hosting of copyrighted content on your website is an serious offence & we don't support any such activities. Such activities are against our terms & policies. So we had informed you to please resolve the issue from your end.

But even after our notifications the copyright infringing content on your website was still not removed. And we had been receiving multiple complaints regarding this issue. Hence as a responsible provider we were compelled to temporarily suspend your hosting account until the issue was resolved from your end.

We had also informed you about all this on your email. Please check your email for all the details.

You can also read our response to your ticket #273863 from your client panel and get back to us on that ticket for resolving the issue or in case you have any doubts or queries regarding this issue.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

I hope this clarifies your doubts. Please get back to us on ticket #273863 so that this issue can be resolved as soon as possible from your end.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

grosy:
Pls i need a domain, of 1700 which is com.ng, thru cash deposit. How do 1 goes about. Gmail gracesule9@gmail.com or reply me on dis site

Hi,
Thanks for having interest in our services.

For registering .ng domains please visit: http://www.domainking.ng/ng-domain-registration/

This guide will be helpful for you to register a domain: http://www.domainking.ng/articles/how-to-register-your-domain-name/

If you want to pay your invoice through Bank Deposit or Bank Transfer then this guide will be helpful for you: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

Also please note that if you are paying via Bank deposit then your order will be activated within few hours since our payment partner has to confirm the payments manually from the Bank and then update us. And this process can take a few hours.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

kollykson:
Well done DomainKing.ng!
I see that you currently offered free .com.ng on some of your package. If I wish to register with .com gltd. Do I still have advantage to reclaim that free domain when I want to register an addon domain.
Thank you

Hi,
Thank you for your interest in our Web Hosting services.

Please note that we offer free .com.ng domain with all our hosting plans except Civilian plan. You can check all our hosting plans from here: http://www.domainking.ng/web-hosting/

Note: The free .com.ng domain is available for the 1st year with our hosting plans. And the free .com.ng domain must be the main domain of the hosting plan.

So for example: If you are ordering Soldier Hosting plan for yourdomain.com.ng then yourdomain.com.ng will be offered for free with the hosting plan. But if you are ordering Soldier Hosting plan for yourdomain.com then the .com or .com.ng domain will not be offered for free with the hosting plan.

If you are looking to avail the benefit of free .com.ng domain with the hosting plan then we advice you to order the hosting plan for yourdomain.com.ng & you can also order yourdomain.com separately with the hosting plan. This way you will have both .com & free .com.ng domain for your brand & website.

Once your .com domain is also active, you can then add the .com domain as Addon to your hosting plan for your .com.ng domain.

For ordering a hosting plan with us this guide will be helpful for you: http://www.domainking.ng/articles/how-to-buy-web-hosting/

I hope this clarifies your query.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

uche393:
Pls how do I pay via cash deposit?

Hi,
Thank you for your interest in our services.

If you want to pay via Bank deposit method then you can pay us in our GT Bank or UBA Bank account. Please read this guide for help: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

Also please note that if you will pay via Bank deposit then your order will activated within few hours since our payment partner has to confirm the payments manually from the Bank and then update us.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

Donniefred:
please activate my domain, I'm getting server not found http://dtimesng.com

Hi,
I have checked your hosting account with us is active since 13th August, 2016.

Also I can see that our support team has already replied to you on similar support ticket today. Please check your email for all the details.

You can also read our response to your ticket #273863 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

SunFlow:
Thanks. I want the soldier plan and dotCom, how much is it with the 30% discount

Hi,
Please note that we offer 30% off on our Civilian Plan only. We offer free .com.ng domain with Soldier hosting plan.

So you can register free .com.ng domain with Soldier hosting plan. But free domain should be your primary domain (for which you will hosting plan).

You can order Soldier hosting plan along with free .com.ng domain from here: http://www.domainking.ng/web-hosting/

This guide will be helpful for you for placing the hosting order: http://www.domainking.ng/articles/how-to-buy-web-hosting

If you want another domain then you can register it separately from here: http://www.domainking.ng/domain-registration/

For registering the domain name this guide will be helpful for you: http://www.domainking.ng/articles/how-to-register-your-domain-name/

The cost of Soldier hosting plan with free .com.mg domain is N3200 for 1 year.

The cost of Soldier hosting plan with .com domain is N6200 [ N3000 (Cost of .com domain) + N3200 (Cost of Soldier hosting plan) ] for 1 year.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Ashish
DomainKing.NG

ClintonNzedimma:
Good morning, please I paid for hosting yesterday via bank deposit, reference number 8998....please resolve asap

Hi,
I have checked & I can see that our support team has already replied to you on similar support ticket today. Also your order has already been activated. Please check your email for all the details.

You can also read our response to your ticket #228607 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

SunFlow:
Good morning domainking, i would love to purchase a domain name and hosting for my site.. How much woud it cost for a dotCom domain. Any discounts?

Hi,
Thanks for having interest in our domain and hosting services.

If you want to register a domain then you can register from here: http://www.domainking.ng/domain-registration/

This guide will be helpful for you to register a domain: http://www.domainking.ng/articles/how-to-register-your-domain-name/

For Hosting plans, you can visit: http://www.domainking.ng/web-hosting/

This guide should be of help for ordering a hosting plan: http://www.domainking.ng/articles/how-to-buy-web-hosting

The cost of .com domain is N3000 for a year.

Currently we are not offering any discounts on domain registration but we have upto 30% OFF on our hosting plans with free domains except with our Civilian hosting plan.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

ClintonNzedimma:
Good morning domainking.
I would like to buy hosting via bank deposit.
How long would it take for d hosting package to be active after payment

Hi,
If you want to pay your invoice through offline payment method the this guide will be helpful for you: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

Also please note that your order will activated within few hours since our payment partner has to confirm the payments manually from the Bank and then update us.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

crowbar:
@DomainkingNG, thanks for your great services and support, I have about 5 services running, very prompt and polite support....you guys are Great.

Hi,
Thank you for your appreciation. We are very happy that you are happy with our services.

If you have any query then you can contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

VocalWalls:
Please... I'm having this issue... I am not sure my bandwidth on commander plan is exhausted because it happens occasionally... It leaves after about 5 minutes...

Also, when I submit a post, I'm redirected to an error page... And told to contact webmaster....

Hi,
I can see that our support team has already replied to your same support ticket today. Please check your email for all the details.

You can also read our response to your ticket #996448 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Ashish
DomainKing.NG

VocalWalls:
Hi, please can i install a sub-domain on my add-on domain? and if yes, how many?

Hi,
Please note that you can create unlimited sub-domains like "blog.yourdomain.com" or "test.yourdomain.com" etc. on both your main domain & your addon domain on your hosting account from your hosting cPanel.

For creating a sub-domain on your addon domain from your hosting cPanel this guide will be helpful for you: http://www.domainking.ng/articles/how-to-create-sub-domains-in-cpanel/

If you are unable to create it yourself by following the above guide then please contact our support at support[at]domainking.ng with your domain name & your issue & we will create it for you.

If you have any further queries then you can always contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

elonna5:
i had a problem with my admin and he changed my pass and username including email. I cant access the blog. I logged into my cpanel so that i can delete and re install wordpress but didnt c where to do it

Hi,
Please note that if you have installed WordPress using Softaculous installer than please take help of this guide to remove the WordPress installation using the Softaculous installer: https://www.softaculous.com/docs/How_to_remove_a_installation

Also, please tell us your domain name so that we can check your issue as we cannot help in solving your issue unless we know your domain name & other details.

You can reach us at our email support@domainkin.ng and by raising a ticket from your client panel using this link: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

If you are not able to remove WordPress installation on your own then you can contact us and we will do it for you.

We await your response to assist you.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

haconjy:
the scanning should be send through what? I will prefer you send a viable contact to send the scanning instead of email...
pls where and through what should I send the scan

Hi,
You can send us the payment details via email. You just need to send us a picture/snapshot of the payment receipt using your mobile phone.

You don't need to use a scanner to send us a scanned copy of your payment confirmation copy.

You simply need to send us the photo/picture of your payment confirmation slip taken with your phone or screenshot of your payment confirmation message that you will get after making the payment so that we can track your payment and activate your order accordingly.

After making the payment please contact us with the above details by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with your order activation.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

Rexceedo:
I want to pay via bank transfer. How should I go about that?

Hi,
Please note that you can easily pay to us by Bank Transfer or Cash Deposit in our Local Payment Partner's bank account.

This article will be helpful for paying your invoice using Bank Deposit or Bank Transfer: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

If you have any further queries then you can always contact us by raising a support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

DadojoReloaded:
DomainkingTeam, this is GRAMMAR you are just speaking. Your SERVERS are Damn slow... Always having Downtime! And I pay for adverts. My adverts are running but visitors can't access my website. As I am typing this again, my site is inaccessible. I regret transfering my website to you guys.

Hi,
We are really sorry for any issues that you may be facing with your website with us & we want to assist you in resolving your issue.

But please understand that its impossible for us to judge your issue or check your issue & help you in resolving your issue without your domain name or proper details. So please tell us your domain name so that we can check your issue for you and assist you in resolving your issue asap.

Please also note that as explained earlier to you in our last response to you here on Nairaland, I can confirm to you that there is no network issue or downtime on any of our servers for the past 27 days. And all our servers are working fine without any issues.

So the issue of your downtime or website going on and off can be due to several reasons. But it is impossible or us to check your issue & tell the reason for your issue without proper details from your end. So please contact our support with your domain name & the exact error that you are getting when the site is down so that we can check your issue for you.

Please also note that website's speed & performance is directly related to the applications that you are using or have installed on it. And in many cases we have found that the issue is related to the applications that you are using rather that the server itself.

For example: If you will run many heavy softwares or applications on your PC/Mobile/Laptop then the performance of your device will obviously be effected and also your device will slow down or cause errors due to high consumption of device's resources like RAM, CPU, etc. And the server is exactly the same. Running very heavy applications on the server will obviously affect the server's performance & also cause errors.

But it is impossible for us to tell what could be the reason for your issue without proper checking.

Kindly understand that we are always there to help our clients if you are facing any issues with our services. And we are not happy to see any of our clients facing any issues with our service & we want to resolve your issue asap. But please understand that we cannot check your issue or assist you in solving your issue unless we know your issue in detail & know your website on which you are facing issues.

So for checking your issue we request you to please send us your website's details & the details of your issue at our email support[at]domainking so that we can check your issue.

You can also send us your details by raising the support ticket from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you in resolving your issue that you are facing.

We await your response to assist you.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

haconjy:
how do I raise tickets?

Hi,
You can raise a support ticket to contact us from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1 or you can also email us at support[at]domainking.ng.

Our support team will assist you with all your queries & doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

GloShare:
This is the second billing notice that your invoice no. 8281 which was generated on 16/07/2016 is now overdue.

Your payment method is: Voguepay (Interswitch, Debit Cards, Verve, Etranzact/PocketMini)

Invoice: 8281
Balance Due: N11,090
Due Date: 16/07/2016

You can login to your client area to view and pay the invoice at http://clients.domainking.ng/viewinvoice.php?id=8281

Best Regards,
DomainKing.ng Support
Email: support@domainking.ng
Like us on Facebook: https://www.facebook.com/DomainKingNG
Follow us on Twitter: https://twitter.com/domainkingng
Follow us on Google+: https://www.google.com/+DomainkingNg
Follow us on Linkedin: https://www.linkedin.com/company/domainking.ng
Connect with us on Nairaland: https://www.nairaland.com/1959505/domainkingng-thread

Hi,
For your issue, I had raised a support ticket & our support team has also already answered the ticket regarding your issue few minutes ago. Please check your email for all the details for our reply on Ticket #457721.

You can also read our response to your ticket #457721 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Also please note that for any such issues you are requested to please always raise a support ticket or contact us at support[at]domainking.ng, as its impossible for us track queries here on Nairaland. And this can cause delay in handling of your issue.

Also to understand & check your issue in detail we may sometimes require some information from you & we cannot ask for your account information here. So it is sometimes impossible for us to solve some issues here. So we request you to please always contact our support at support[at]domainking.ng or by raising a support ticket for such issues.

I hope you understand this.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG

GloShare:
Why am I getting a payment invoice?

Hi.
Do you mean that you have received some invoice from us on your email & you are not sure of it?

Please note that you could have received an invoice notification from us for many reasons like Renewal Invoice, New Order Invoice, Add Funds Invoice etc. I cannot be sure of one unless we know your invoice number or domain names.

So can you please let me know your invoice number & your domain name that you have with us so that I can check your issue for you.

Please contact us at support[at]domainking.ng with your domain name or invoice number & your exact issue. Our support team will check your issue for you & assist you with it.

Please also note that for any such issues you are requested to please always raise a support ticket or contact us at support[at]domainking.ng, as its impossible for us track such queries or get details of your issue here on Nairaland. And this can cause confusion on your issue & some delay in getting back to you.

Also to understand & check your issue we may sometimes need some information from you, but we cannot ask for your account/personal information here. So it is sometimes impossible for us to understand & solve such issues here. So for any such issues we request you to please always contact our support at support[at]domainking.ng or by raising a support ticket from your client panel.

I hope you understand this.

Please contact our support with the above requested details so that we can check your issue for you & assist you accordingly.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
Domainking.NG