₦airaland Forum

tjmc:
mr jidesm has refused to helo me out here. i typed that in in anger because it happens at least 5tymes everyday. pls kindly help resolve my issues

Hello Tjmc, please dial *123*5*4# to optout of adverts .

chilet4cici:
Please sir any time I recharge MTN Deducts 75 naira from my Account... Please can u rectify it for me and let me know when its done... 08160696272

Hi Chilet, so sorry for the deduction,you are active on MTN music+ service .

ryfoz:
Pls sir help me with a way to know of my available music+ data

Hi Ryfoz, simply dial *559*2# to view your MTN music+ balance.

fem2come:
My mtn please, how do I stop ds mtn play msg of fashion updates on my sim.

Please send your phone number so i can assist.

dadayung1:
yes mr jide pls do deactivate it for me, i would be so glad and happy, it has really prevented me from many activities on my line. Thanks

Hi Dadayung1, the service has been stopped on your line.

DirtyGold:
Hi Guys,

Please I'll like to know the best MTN subscription for a BB Q10 in terms of data allocation, validity and price.

Any kind of MTN data subscription that works well should be suggested, please.

Thank you

Hi DirtyGold , kindly view image for the available BB 10 plans for your BB Q10 device. Regards

ryfoz:
My number is 08148765020 and 08036826231
Pls ooooo
Helpe oga Jide, na only me u skipped again in page 142

[size=15pt]HELP ME DEACTIVATE MUSIC+ PLAN ON IT OR GIVE ME A DO-IT-YOURSELF SOLUTION[/size]

God go bless u for ur invaluable help

Hi ryfoz , i'm deeply sorry about this. Kindly note that your request for deactivation has been completed. Cheers

fem2come:
My mtn please, how do I stop ds mtn play msg of fashion updates on my sim.

Hi fem2come, kindly send your mobile number via PM for assistance. Regards

dadayung1:
Goodmorning, Pls when ever i recharge, mtn would deduct all my airtime leaving me with nothing. Pls can you disable every thing sucking my airtime. My number 08104896769

Hi dadayung1, so sorry to hear this. Checks on your line show that there is active MTN play service and MTN Music + subscription on the line. Please confirm if you wish to deactivate the service. Cheers

ffrreeee:
Mtn always deduct #5 from my airtime everyday for Facebook update which I didn't subscribe for, and I've not been able to deactivate it. Can you help me deactivate it, because they have been deducting it for over 6months. My number is 08034083516. Thanks

Hi ffrreeee, i sincerely apologize for the inconvenience. Please be informed that your request for deactivation has been completed. Cheers

honeric01:
No SMS gets sent, but #50 gets deducted anything there is a recharge, can you check if there is any other sub that i don't seem to see?

the only sub visible is the Chelsea FC sub and there is no way to unsub.

Hi honeric01, apologies for the inconvenience. Kindly note that the MTN play service (Chelsea FC news) is no longer active on the line. Regards

Manutd19:
My phone was stolen with my mtn sim weeks ago. I'll like to block the sim. Can you help?

Hi Manutd19, so sorry about the stolen line. Please send your mobile number via PM for assistance. Regards

honeric01:
.
Kindly help unsubscribe this sub that keeps deducting #50 anytime there is a recharge.

It claims to be Chelsea FC sub

Number is 08104279331.

The chelsea news service is not active on your line. Please confirm the code that sends the SMS to you

icankel:
I had an issue which i complained the other day about MTN deducting my N20 whenever dat i recharge. It happened again, i recharged N100 yesterday evening without making any call or sms till this morning and after checking my balance this morning i discovered dat my N20 is gone. Pls i dont wanna get fadeup with my MTN line cos i still cherish my MTN...08060442639

I am sorry for this, the issue is receiving attention and would be deactivated.

kingofmoney:
How can I use my mtn bonus given to me for updating my sim for data subscription? I tried subscribing for a data bundle it said insufficient credit

I am sorry you have this issue. The bonus is not used for any subscription, but for PAYGO browsing, calls and SMS.

elderken:
I borrowed about #400 from mtn, only to get this after few days when I tried. To know how much I still got to pay. Is this scam or what?

Hi Elderken, so sorry to hear this. I'm sure it could have been an error. You can dial *606# then select 3 to check your MTN Xtra time balance. Also, I currently run a thread here called the MTN Customer Care Thread https://www.nairaland.com/1379574/mtn-customer-care-thread ,
where this kind of issues are addressed. Please PM your mobile number to enable to check. Regards

LiamMarshall:
An mtn number?

Kindly provide any phone number to reach you with preferably MTN number

omujaidu:
gd a.m., please very urgent. my diamond bank account has been debited thrice wt 3k each due to the use of mtn on demand.

I got this msg from MTNOnDemand:

Transaction failed, please try again later. Thank You!
later got this from diamond bank:
Debit Alert!
Acc#: ******9161
Amt:3,000.00
Desc: 106314573710341451/MTN OnDeman
07/03/16¡6:21 PM
total bal: 58


This sms was sent to me 3times wt each deducting 3k from my total balance. all this happened yesterday 07/03/16: 6:21pm. my phone no is 07038282693. kindly help to verify and rectify, God bless you.

Please provide an alternative phone number to reach you.

The phone number provided is not available 07038282693

LiamMarshall:
JideSM, you avnt replied me....it's still not working....saying unable to register network...the lady who performed the retrieval told me it would take 3 hours....that was 20 hours ago....my no 08066917707

Apologies. Please provide the PUK number of the sim pack and also a number to reach you with.

LiamMarshall:
I retrieved my line and the sim is not working.....08066917707

Please state the error message as seen on the screen for assistance.

LiamMarshall:
I retrieved my line and the sim is not working.....08066917707

Hello Marshall,

Sincere apologies. Kindly state the error message received as seen on your screen.

Thank you

ajeleseujn:
Hello Mr jide, kindly delete this number 07036738660 from the fashion style. I am being charged #50 every week for this which I don't subscribe to. Thanks

The service has been deactivated as requested

[quote author=ajeleseujn post=43544366]Hello Mr jide, kindly delete this number 07036738660 from the fashion style. I am being charged #50 every week for this which I don't subscribe to. Thanks [/quote

The service has been deactivated as requested

beejay2808:
Hello sir, please i dont remember subscribe for any plan that warrant deduction of #70 to #100 on my phone everyday, please sir help me disable all automatic subscriptios on my phone i have tired of this rubbish. It is very annoying.my number is 08064987928. Thanks

Apologies sir, as discussed, service deactivated.

Lionhearted:
Evening JideSM.

Can you please help check the status of the recharge pin with serial number 2365195217703793. Attempt to load returned 'card used by another customer.

Time used and the number that use it please.

Hello Sir,
Voucher is already used:
Date Recharge :05/03/2016 02:07:27 PM

Chomsky1967:
Mr James, kindly assist. I requested for data worth 2000# and it's equivalent in airtime was deducted from my account, I immediately got an sms that my subscription has been exhausted, this was without even getting the data in the first place. I called customer care immediately and was told it would be resolved, I even got an sms from mtn to that effect but it wasn't. I kept calling, I spoke with countless agents, some very helpful and other not so much but all saying the same thing, they would forward my complain to a technician, which they did, I even got a call from the technician and he promised it would be resolved. I got an sms to that effect too. But to my surprise nothing was done prompting more calls to mtn customer care. Mr jide, you won't believe that as I type this neither my money or its equivalent in data has been given back to me. Please can you look into it for me? If yes I'd supply you with my number. Thanks and sorry for the epistle but na so e pain me reach

Hello Chomsky, please send your phone number to enable me assist.

Chomsky1967:
Mr James, kindly assist. I requested for data worth 2000# and it's equivalent in airtime was deducted from my account, I immediately got an sms that my subscription has been exhausted, this was without even getting the data in the first place. I called customer care immediately and was told it would be resolved, I even got an sms from mtn to that effect but it wasn't. I kept calling, I spoke with countless agents, some very helpful and other not so much but all saying the same thing, they would forward my complain to a technician, which they did, I even got a call from the technician and he promised it would be resolved. I got an sms to that effect too. But to my surprise nothing was done prompting more calls to mtn customer care. Mr jide, you won't believe that as I type this neither my money or its equivalent in data has been given back to me. Please can you look into it for me? If yes I'd supply you with my number. Thanks and sorry for the epistle but na so e pain me reach

Sincere apologies Chomsky, Please send your phone number to enable me assist.

AwesomeRomeo:
My new sim card doesn't browse, sometimes it connects but will later stop connecting. What could be d problem pls?

Apologies. Please send your phone number to enable me assist.

stellx:
Pls unsubscribed dis daily facebook......08069658552 thanks

Service deactivated as requested. Apologies.

Buchika:
pls jide. unsubscribe my number 08034652614 from facebook weekly which deducts 25naira every week. thanks

The service has been deactivated.

ryfoz:
Thank you very much sir for your invaluable help BUT the code does not reveal d mb anymore, mtn has carefully edged out dat part, pls do you know any other code or can the mtn self care app do d job so i can download it.

Attached here ia the screenshot of *559*2# code

Please send your number so that i can help verify the balance and dial *559*4# also as a 2nd USSD code to check goodybag and other accouts

pillarmaria:
Good day bro, I just realized this morning that mtn has removed me from mtn true talk plus to true talk and am now been charged 20Kobo/sec, I tried returning to mtn true talke plus but I was told 'migration is not allowed'.
07039818451.... Eweama franklin odinakachukwu.

The trutalk+ plan is no more available it has since been removed. Customer on that plan were moved to Trutalk and you get 100% bonus on recharge, 10MB on recharge once in 7days.