₦airaland Forum

DomainKingTeam:
Hi,
I am Karan from DomainKing.NG.

It seems that you have some misunderstanding regarding the renewal invoices and prices. I want to clarify this issue for you.

Please note that when you have placed order for .com domain on 24/04/2015 then the price of .com domain was N1750. On the same date you have bought Civilian hosting plan with us which was of N1600.

Moreover you have paid your renewal invoice for both domain and hosting plan on 02/05/2016. The renewal invoice was for the amount N5060 (N1600 for Civilian Hosting plan + N3000 for .com domain renewal + N460 late fee)

This part seems irrelevant to me, because I already summarized that in my post up there. But it's alright.

Kindly note that on 17 Oct 2016, the prices of some of our services including domains and hosting was increased. We had also sent mail to your registered email regarding the prices update. Please check your email for message with subject "Important Update Regarding our Pricing". I have also attached the screenshot of that mail sent to you regarding the price update. Our prices were updated due to high increase in exchange rates of Naira to USD.

Firstly, i never got any message about price increment.
Secondly, I already made it clear, I have no problem with increment generally.

Also this time the renewal invoices are generated separately by our system. The renewal invoice of .com domain is N4500 and the renewal price of Civilian hosting plan is N3000.

Due to some technical issue the renewal invoice was not created as our our update prices. So we manually updated the renewal price of.com domain in your invoice. We are sorry for the misunderstanding caused due to issue with our system.

Now, this is the part that could have solved this whole problem since I noticed the sudden change in my invoice, but no, you guys at first wanted to make me look like I don't know what I'm talking about.

I have checked that you have paid the hosting renewal invoice but you have not paid your domain renewal invoice. So your hosting is already renewed till 24/04/2018. But your domain is still expired as you have not paid your renewal invoice. For renewing your domain name you also need to pay your domain renewal invoice.

You can check your all paid as well as unpaid invoices from your panel.

I hope this clarifies your all issues related to prices update and renewal cost of product or services with us.

If you have any further issue then I request you to please get in touch with our support team by raising a support ticket for your issue. You can also get in touch with us via live chat on our website. We are available 24X7 to assist you.

For any issue, you can also email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

Moral of the story, don't try to deny your mistake when you make one (because we all do), rather, take responsibility and move on.

EKITI001:
So u came to complain again.? I know wat to do

Please let's leave humour for now
A customer is suppose to be treated as king, not punished for complaining about what he is paying for.

Funny anough, no Nigerian number to call or physical address in Nigeria to go to, only a Nigeria hosting website and a poor online customer service

Then this is what I get when I try to send them mail again

Here are other followed chat

I have being with them since 2014, registered another website with them in 2015 (which is now the issue), everything start last week after I unknowingly renewed one subscription instead of two (renewed hosting without domain), which was because the bill was split (which has not been so for past ones). I felt tricked and I sent a mail to them through their support email, but it got bounced. So I came to Nairaland (where I got to know them in the first place) to pass across my comment.

But then, the redirected me to my mail that , they have responded to me via mail, on checking the mail and following the link to pay for the domain, I discovered they have increased my bill by 1,500 of which they denied it but thank God I screen shot the bill before coming to Nairaland to complain.

I have just one rule in business, "Don't try to play smart as I won't to you" so no matter how petty the amount we are talking about is. Business is business, transparency and dignity is required.
Kindly find attached screen shots

domainking
DomainKingTeam
Seun, Lalasticlala

DomainKingTeam:
Hi,
Please note that, when you had placed an order for domain and hosting for first time in last year, at that time the price of .com domain was N3000/yr and Civilian Hosting plan was N1600/yr.

So, you had paid N4600 for .com domain and Civilian Hosting together.

But, we had to revise our domain and hosting prices in October 2016 when NAIRA became very week as compared to USD. You were sent an price revision mail on 17-Oct-2016.

The Current price for .com domain renewal is N4500/yr and Civilian Hosting is N3000/yr. And our system have raised two separate invoices for domain and hosting renewal.

I have checked that you have already paid N3000 for your hosting renewal but your invoice of N4500 for domain renewal is still unpaid.. So, I request you to please pay for your domain renewal as well so that you don't have to face downtime.

I hope you understand.

Also, I request you to please contact us via our email support@DomainKing.NG as it is not always possible for us to reach our clients here on Nairaland and we may sometime even miss your query on this Forum.

Regards,
Vishal
DomainKing.NG

Who told you I got my domain last year? You better get your fact straight.
When I renewed my subscription last year, I got a single bill for both subscriptions.
And you said, you reviewed your prices, did you send any notification to that effect?
So unprofessional.
For like 2 months I was thinking one bill as usual, amidst the thousands of remainder I was getting with THE SAME FIGURE, I picked one and pay. Only to hear, 'April fool' after payment.
You know people will think twice before paying if you had put 3+3=6 on the bill. So you make them pay, before pointing out the second 3, so the customer is forced to pay without evaluating total price since he/she already paid part, and If the customer doesn't pay the second bill, it is still a win win, for you.
You don't do business with deception
Try and be plain, those that will pay will still pay.

yomalex:
it seems you got a free domain with your first order

What is this one talking about?
I paid 3k for it, making a total of 4,6.
Pls keep off

DomainKingTeam:
Hi profstar ,
I have checked that our support team has already replied you on your email and ticket #687687 . Please check your email's Inbox and Spam folder for details.

Also, you can login and view your ticket from this link: http://clients.domainking.ng/viewticket.php?tid=687687&c=wYc3yHnQ

Your domain and hosting is expiring on 24-04-2017 and I can see that you have paid for renewal of your Civilian hosting plan but not for your domain renewal.

So, I request you to please login to your client panel and pay your invoice for domain renewal as well. You can view and pay your invoice from here: http://clients.domainking.ng/viewinvoice.php?id=17819

I hope this helps.

For any issue, you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Vishal
DomainKing.NG

Why will you guys split the bill, I don't understand, when I paid last year, I got both on a single bill, so why the splitting.

Then again, how come hosting increased from 1,600 to 3,000?
And it's not like you guys have a great service.
I'm really mad right now, may be it's time to move on.

I paid for subscription to renew my site but it hasn't been confirmed.

Please what's going on?
The payment was done on Thursday. And since then no feedback.
It expires today. Pls I need prompt response.
Thank you.

That's the thing about grace, you break a rule, yet you still win
Congrat bro

benedictnsi:
Hmmmmmm


you are now a celebrity bros




Fp straight ..... I trust Nairaland

My brother, I finally get lala today

Singing Lalasticlala

My people na Efe and Tbos I jam today o!
And you know now, base on logistics, we quickly mingle

Tbos just dey follow my camera upandan, may be she dey feel the boy


Abeg make una no mind the snapping of the third picture, na Bisola snap am

Warri!!!!

tee59:
For those of you saying rubbish and calling me different names middle finger for you. Well, measures are been taken to catch him red handed. So if you dont have something reasonable to say, keep the Bleep out!

You can't even cope with the diff views that comes from just a thread, then you think you can cope with the patience and tactics of catching an experienced thief.

Don't worry, you will soon call him again and tell him that you're in his area with police that he should send his address

"...No place to hide"
The dumbest statement of the year.

Well the deed is done so the only thing you should do is:

Apply the code to destroy the phone and then

Start saving for a new one

Check out infinix site, they just made a new model, it's very nice

Buike8:
I dont intend to sound mean but I have to be honest. I did not find the movie funny. D only person that even tried to make me laugh was shola shobawale and that is because she is an amazing actress. Though her role was meant to be insignificant she nailed the role so well and stole the spotlight from the lead actress(I dont know her name) and I can say she saved that movie from complete ruin. Another good thing about the movie was the bright colours,the glamour,cinematography,costume and make-up. The storyline, just as the poster said was a typical american romantic comedy which lacked a touch of African originality. This was compounded by the fake British accent spoken by irety Doyle and the event planner and the crappy acting of the best-man,Alibaba, the event planner and a host of others I can't remember now.

Na because of people like you this scene below was included

Only one word coming to my mind right now...

Gboliwe:
Quite an interesting thread. Please, how do you apportion or share the salary to basic, transport , housing and calls?
I work in a small organisation and just toed the line of my predecessor in apportioning the figures...

Good day sir, I believe you were able to get an answer to this question. Can you share if you don't mind as I'm in your exact shoe at this point of your work life Sir, I understand it is apportioned based on company policy but what is the general percentage for apportioning when such is not in place. Thank you in anticipation of a reply.

I'm happy for you bro, congrat, I also got a new job, will be posting my new experience soon

SAMBHOSS:
Lol...omo...you no wait pass Me oh.....

Lyla delivered grodd to argus abi ?

Watching flash with 0% concentration nowadays.....

I thought I was the only one Oo, I was even fast forwarding annoying part, like when Iris is about to give Barry pep talk

superfelix:
Lol..
Wally is stil a Kid, He shouldn't been thinking of Aving a Girlfriend...

Dude was kidnapped by Zoom yesterday, Savitar today,.. only God knws who will kidnap him Tomorrow....


Lol . na joke oh!

Funny enough his part of the movie is the only thing interesting to watch with his cool love life. Unlike Barry that kisses weirdly every time.

SAMBHOSS:
We thank God for flash sha...at least we can agree that this latest episode wasn't crap....
It was just normal.....and savitar is back......he's gonna kidnap wallie.....

Their head set today sha....

Did you just say "wasn't crap"? I predicted the crap thing last week. The most annoying thing in a movie is when you can tell the end from the very begining, it means the storyline is poor and that makes it a pre-teen show.

... The most annoying part was when Barry agreed that Grood was smarter than them all, I was like, the trick it(Grood) used is visible to even the blind self, talk less of people of their caliber.

Another bomb: Kid flash speed is being boosted by Savita for his own purpose. I don't know y they couldn't figure that out. They will later come and tell us, savita too is the smartest man

I hate Nigeria's politics, they have forgotten that country comes first.
Dumb, selfish brains

samsard:
Honestly, I find Legends of Tomorrow a lot more satisfying than The Flash. These days I just watch The Flash coz I'm already following it.

Can you imagine, how dare you compare flash to that "teen movie". If flash is bad, then LOT is worst, if flash is rated 2/10, LOT should then be rated -9/10.
Stop it o, just stop it.

Gmajor:
This week's episode of The Flash was a steaming pile of B.S.
It's an unholy matrimony of Crappy C.G.I,
incoherent story telling and a plot hole so big that the whole of Central City could fit into it.

Barry could have killed Grood in season, instead he risked his life in other to transport him to earth 2. which as far as am concerned is a totally stupid idea.
intelligent or not Grood is a murderous animal and deserves to be put down.


Remember in season one when the flash had to wear a sort of ear plug in other to prevent Grood from getting into his mind?
how come the didn't remember to come with any this week

How is it that grood can suppress their powers?

how does Grood know about Cisco's powers?

How is it that he can't suppress Catlin's power?

if Gorrilas can suppress that power of humans why did the Gorrila that Barry fought not suppress Barry's power?

He are there so many gorrilas in one place?
that population of Gorrila-kind in one place is near impossible.

why has the Government in earth 2 not considered the Gorrila city a threat and nuked them? Does the movie "planet of the apes"not exist in earth 2?

I thought I was the only one that was annoyed of the episode, it so stupid. Immediately they got to earth 2 I told my friend that Sisco was the target. The most annoying part was when Barry agreed that Grood was smarter than them all, I was like, the trick it(Grood) used is visible to even the blind self, talk less of people of their caliber.

Another bomb: Kid flash speed is being boosted by Savita for his own purpose. I don't know y they couldn't figure that out. They will later come and tell us, savita too is the smartest man

siegfried99:
Boss Abeg reason my matter, I sent u pm

gigdfhjjhvc:
Hi Sir, I sent you pm please check.... Awaiting your reply, thanks

lippincott:
Final boss sir dont you want to help me sir? I only have monday and tuesday...

I am not understanding, who are these people!!!
Lalasticlala my thread has been highjacked!!
Seun help!!

Redoil:
Product of buhari media centre

I'm an independent thinker, was I a product of Buhari's media when I posted this: https://www.nairaland.com/2161688/prediction-pastor-osinbajos-future

My brother, pack well.

I think I figure out why Tuface had to cancel the protest.

You know, everyone was shocked when the video of the cancellation came online. We all know something must have happened, Tuface doesn't pullout, in fact, he has never pulled out, this is his first pull out (ask his numerous babymamas)

His reason for pulling out was vague. So people knew there is more to it. Some said DSS picked him up that very morning, some said his mother caused the cancellation, others also said he was either paid off or threatened.

Nobody could really prove any of these theories about the reason for the cancellation.

Now this is what I think, and I'm going to prove it:

"Tuface was about to get sued for a sin we all know he committed".

That doesn't seems to make any sense yet. So let me break it down to pieces.

Remember the first video he did for this glorious and patriotic course. He doesn't look like someone that feared anything then, then fast forward to when Black face and others antagonized him he still doesn't. (Hope you are following me with keen observation?).

Then the police promised to arrest him if he shows up. Now don't forget that he made it clear from onset that it's a peaceful protest so why arrest him? even if there was an intel that some hoodlums plan to highjack the protest, is it not the duty of police to protect the people while they are peacefully protesting? Mind you, even though the Nigerian police is fully controlled by the current government whom the protest was really against, the police are smarter and well informed that a peaceful protest is a civil right. So what could the arrest be for exactly?

I said earlier that

"Tuface was about to get sued for a sin we all know he committed".

but what sin?
You remember when we were small, and your brother (for those of us that have elder brothers) decides to take part of your school food money, then you oppose and said you will tell mummy, then he quickly reminded you of when you stole meat from the pot, so it was more like a 50:50, you had to keep quiet. Gbam!.

This is almost exactly what happened to Tuface (I know, it's not the best illustration, but at least you got the drift).

So what was that sin that made Tuface keep quiet?
Answer: Theft
Yes you read it, Theft, so what did Tuface steal?
Let's break it down again,
Remember I mentioned Black face antagonistic reaction earlier.

It's like digging out a long time buried corpse.
I'm talking about the the rightful owner of African Queen.

At this point, you're probably like "is that all". But let me tell you, it is more than that.

I will avoid quoting law here but let's do the break down.

According to law, the word "Property" is both for tangible (asset) and intangible (intellectual asset).

Black face should have sued Tuface for a very long time, but he didn't, I'm sure he doesn't know any better and still doesn't know. But the police do and they also know it's a weakness to explore in this new game Tuface is trying to play.

Now you know their main intention, when they said they will arrest Tuface if he shows up. So really, he was threatened!!!, but not as people think he was.

You will probably be thinking "and so what"
Allow me to break down the "what" that is involve:

"Yes, getting sued is not a problem, the chances of winning and the consequences of loosing, that is the problem"-- profstar

The chances of winning this is somewhere around 10%. Because even the dog in Tuface's house knows that, his first solo hit was stolen .

So what are the consequences of loosing?
(I'm still going to avoid quoting law),
1. He get to return to Black face all the awards the song won him
2. Return every single income made from the song from the first year to date which include:
Audio sales over the years +(plus)
Endorsements over the years +(plus)
Shows charged over the years +(plus)
Monetary valve of reputation gotten from the song over the year +(plus)
Other damages (psychological damage and co) over the years
All raised to the power of "present time value" (which include inflation and co). +(plus)
3. Some years jail term (like 5 to 10 years).

I smell bankruptcy.


So tell me, if you are the one will you continue the protest?

Tu face why

The only time you could really show you mean the words in your songs, yet you disappointed us.

May be he remembered sound sultan's song:

"I want to be like moses...
Take my people dem to the promise land,
But then I notice something...
People wey try am don dey underground...
I see them, I ja (run), look dem from far,
Me I fear this government people"

How many likes for the likes of Seyi law

Dis pix b like, wen ur friends are hailing u as dem see u with babe , u kon be like " wait, make I show una new style"

I just hope Trump no check Nairaland today, because the VP is about to be banned from entering white house