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STEVENcrack's Posts

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Science/TechnologyRe: Why Do Mosquitoes Buzz In Our Ears? by STEVENcrack(m): 11:29am On Aug 08, 2017
it's because your ear produces a compound.. I have forgotten the name, that stuff u remove with cotton bud. The female mosquito has great affinity for the stuff.. but humans won't allow them have it so instead they go for the blood
Science/TechnologyRe: Why Do Mosquitoes Buzz In Our Ears? by STEVENcrack(m): 11:21am On Aug 08, 2017
xana101:
Infact I've been asking this question too and why did God creat mosquitos.
to balance human population
Science/TechnologyRe: Why Do Mosquitoes Buzz In Our Ears? by STEVENcrack(m): 11:20am On Aug 08, 2017
to balance human population
BusinessRe: 5 Smart Ways To Make Troublesome Clients Happy by STEVENcrack(m): 8:31am On Aug 07, 2017
JARUSHUB:
Handling stressful or difficult clients is not something many businesses look forward. Regardless, they have no choice than to deal with the client’s complain because they are the oil that lubricates any business. Clearly, they exist in every business but you know that it is better to keep them if you can. This is why they say that the customer is never wrong. So, how may you keep your difficult clients? Jumia travel, the leading online travel agency, shares ways to keep your difficult customers happy.

Allow them to vent

Sometimes, you have to just keep quiet and allow your client to express everything on their minds. You should note that they become difficult because they feel they cannot say what they have experienced by using your service.

Reassure them

After allowing them to express themselves, do not let them feel that you do not have their best interests at heart. The simplest thing to do is to reassure them that every decision is to make them happy.

Apologise

Like earlier said customers are king. They are always right. No matter how infuriated you may be with them, you just have to see things from their perspective. Hence, always take the blame, even when you know that you are not at fault. Whatever the case may be, always take responsibility.

Come up with a solution

This is probably the most effective strategy you can use when handling a stressful client. When there’s a problem, a good business person comes up with a solution.

Learn from the situation

These difficult customers have a lot to teach businesses. So, evaluate who your difficult customers are, then evaluate why they are this way. You may want to deal with them differently because you know they are trouble. But at the same time, they are loyal.

Source: http://www.opinions.ng/5-smart-ways-make-troublesome-clients-happy/

cc: Lalasticlala, Mynd44
similar to the HEAT approach.
Hear all he has to say.
Empathize with him
Apologize
Take responsibility and take succinct action
CultureRe: Igbo Names And Their Funny Direct Translations by STEVENcrack(m): 11:28pm On Aug 04, 2017
KendrickAyomide:
what about NwaAmaikpe ?
the accused
CultureRe: Igbo Names And Their Funny Direct Translations by STEVENcrack(m): 11:26pm On Aug 04, 2017
NwaAmaikpe:
shocked

20 Nigerian Names And Their Funny Direct Igbo Translations

1). Olaitan = A threesômer
2). Iziegbe= Gun head.
3). Alaibi = land of enlarged scrotums.
4). Alanta= Small Brezz
5). Obusonjo= Full of ugliness
6). Osibunjo= stealing is a crime.
7). Buhari= carry it around, change it
8.) Maimuna= you don do me enuff
9). Amuneke= preek dey create
10). Amunike= preek and yansh
11). Imieke= Python's nose.
12). Hamza= Leave me alone and swell
13). Adamu= I failed.
14). Awo= Frog
15). Babajide= Father hold.
16). Bukola= To carry it all.
17). Efe= Clothe
18). Dauda= To sound very loud
19). Dapo (D'Banj)= To fail woefully.
20). Olaniyi= A good for nothing.
asisat=broom
anu=meat
ire=tongue
isiaka=thumb
CelebritiesRe: Hushpuppi Blasts Lady Who Asked Him His Source Of Wealth In New Childhood Beef, by STEVENcrack(m): 11:59am On Jul 24, 2017
argumentum ad ignorantum
Jobs/VacanciesRe: NPOWER Released New Test Assessment Date (PHOTOS) by STEVENcrack(m): 8:11pm On Jul 16, 2017
my number 08185060821...add me up
BusinessRe: Why Is It That GTBank Branches Don't Have Gates? by STEVENcrack(m): 9:36am On Jul 15, 2017
the branch I once worked at has gate.. idumota branch.. anyways most of their market branch have gates
Jobs/VacanciesRe: N-Power: The 2017 Assessment Stage by STEVENcrack(m): 9:33pm On Jul 08, 2017
Pls I applied since last month and I haven't gotten any mails or SMS from Npower. I applied under Npower health
Music/RadioRe: Wizkid Releases Album Cover And Track List For ''sounds From The Other Side'' by STEVENcrack(m): 11:33am On Jul 07, 2017
I hope a Chris Brown would come closer
CelebritiesRe: Ex-BBNaija Housemates Support Bisola At The Premiere Of "Picture Perfect" by STEVENcrack(m): 11:28am On Jul 07, 2017
TTT. And bisola did take pics together.
She sud get over it jae.
And tboss was absent because kemen would be coming. Smh
CelebritiesRe: Tekno Joins In The Wizkid Vs Davido Beef (photos) by STEVENcrack(m): 6:36am On Jul 06, 2017
he's not even taking sides.. he's talking about himself. that's why he posted 3 pics and captioned it with that statement
CrimeRe: Buccaneers, Eiye & Other Cult Members Gather In Lagos Shrine For Peace Talk.PICS by STEVENcrack(m): 6:29am On Jul 06, 2017
those obas are recruiting them into baddoo... ever.. who do u think are these badoo,they are cultists
CelebritiesRe: Ruggedman Blasts A Lady For Dressing Crazily by STEVENcrack(m): 9:36pm On Jul 03, 2017
NwaAmaikpe:
shocked

Hahahaha Hahahaha,


All our failed musicians are turning into moral advisors.


What is wrong with this dressing....somebody has given your imagination less work and you still dey complain.
How can any person hate himself like this undecided
#your level of stupidity is beyond my comprehension#
PropertiesRe: Land Or Car...which Is More Important? by STEVENcrack(m): 10:01am On Jul 02, 2017
land is an asset car is a liability
Christianity EtcRe: 12 Questions People Ask About The Christian Faith by STEVENcrack(m): 9:56am On Jul 02, 2017
I have a simple question for the AETHEIST here. the chick � or the egg which one existed first?
Christianity EtcRe: Why Don’t Gotv/dstv Want People To Mention God? by STEVENcrack(m): 12:09pm On Jun 28, 2017
I noticed that recently..
I don't know where this word is heading to... no more reverence to God.

initially it was used for words like Bleep, sex, nigga and other racist and insulting words.
he's really rich in mercy
Phone/Internet MarketRe: You May Not Buy Secondhand Phones Again After Reading This by STEVENcrack(m): 10:27pm On Jun 27, 2017
Kpeshi10:
Bro, i rili need d samsung galaxy a5, black 1 preferably. Thanks
The white is what I have now
Christianity EtcRe: "Any RCCG Pastor That Is Not Humble Wasn't Ordained By Me" - Pastor Adeboye by STEVENcrack(m): 6:15am On Jun 24, 2017
obataokenwa:
Let him try and correct Nepotism and ethnicity cos if one is not Yoruba, you rarely feel comfortable in that church... is it the music or even the whole procedure. Winners Chapel abit balanced theirs, just that Yoruba pastors and deacons control everything even in a non Yoruba state.

With the way churches are been run in this country, if God don't raise another set of giants to take over....very soon churches won't look attractive anymore to anybody. The prosperity messages which is almost all their focus don't yield result anymore and it's as if members suffer more after practicing the wrong method of prosperity preached to them.
u need to go to a Deeperlife church nearby.
Car TalkRe: Photo: Mercedes Benz Vs Audi by STEVENcrack(m): 4:10pm On Jun 21, 2017
smellingmenses:
You know nothing. Hondas​ have better engines than Toyotas​. And better build quality and suspension systems​.
bro I dealt on automobiles for 13years bro..
we recommends Toyota engines pistons and rings to mechanics because it's stronger.. Mazda Mitsubishi Toyota honda and Nissan's are all Japanese but Toyota beats any other brands hands down.. in body designs I give it to honda but Toyota engines are beast.. I has.. even 5th hand value
CelebritiesRe: As Wizkid Prepares To Drop His EP, Davido Also Drops Shade by STEVENcrack(m): 10:02pm On Jun 17, 2017
pls what is the OPPOSITE of OPPOSITE
HealthRe: Please Help Am Suffering From Severe Pimples/acne PHOTOS by STEVENcrack(m): 10:10pm On Jun 10, 2017
buy neo medrol it sud be 1200# Now. use it morning and night.
3 drops is OK and avoid ground nut and butter, avoid sweating alotand get a face tower to always swipe ur sweats. lastly avoid pressing ur pimples..

from experience, not a single pimples on my face now
PhonesRe: See The Difference Between AMOLED And LCD Smartphone Displays by STEVENcrack(m): 10:52am On Jun 09, 2017
amoled is beautiful but God would help u the day the screen would go blank.. just dump d phone at home.. the screen are more expensive than the phone itself.. u can get a used Samsung s4 for 25k and s5 for 40k but their screen is 28k and 45k respectively.. infinix Zero2 is also amoled if d screen breaks just do a befitting burial for it because d screen sef no dey China as we speak.
RomanceRe: She Abused Me When I Asked Her Out. She Is Really In Need Of My Assistance Now. by STEVENcrack(m): 11:41am On May 29, 2017
Kayus4real:
there was this girl I loved some times ago. I really loved her, I could do anything for her. she treated me badly, ignoring my calls most time and when she picked it, it would be a nightmare. She was so arrogant, rude and unpleasant. there was a day she told me she couldn't date me because I was so broke. She slapped me and threw dirty water on my clothes. It got to me that day and I was very depressed. I moved on.. despite the whole ugly event.

I got a job in a big firm two years ago and I can say I'm comfortable now. she called asking for an assistance I think I'm capable of rendering. Should I help her out? please I need your sincere advice..
Don't be overcomes of evil..conquer evil with good.
Help her and let the shame be hers. If u don't help her God would send someone else. There's a reason why u are in a position u are..

Be as gentle as a dove but wise as a serpent. But don't gt in any relationship with her..
PhonesRe: Please Recommend A Quality Phone Between N40K And N51K by STEVENcrack(m): 7:52am On Apr 07, 2017
Xiaomi is a very good phone but the disadvantage is that their parts are not in Nigeria..no Company no customer care..so if ur screen is bad just dump d phone somewhere because you won't see it to buy..

go for hot4 pro...or if u can raise 60k I could sell my Samsung galaxy j700 to u...the new one is 110k now on jumia
PhonesRe: I Need An Android I Can Get With 30k by STEVENcrack(m): 8:15pm On Jan 05, 2017
henrixx:
is it still available? Drop ur number
I sold that but I got another one
PoliticsRe: Nigeria Could Teach The West A Few Things - Bloomberg by STEVENcrack(m): 8:54am On Jan 04, 2017
40%xtian 50% Muslim..seriously
InvestmentRe: MMM Releases 2017 Rules Ahead Jan. 14 by STEVENcrack(m): 8:38am On Jan 04, 2017
yeah they would be back,its obvious... then would crash big time..mmm season1 was very interesting. CANT AFFORD TO MISS SEASON2
PhonesRe: I Need An Android I Can Get With 30k by STEVENcrack(m): 3:24pm On Dec 28, 2016
Nna oburu adaka... O kwa genuine and working perfectly.

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