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Stats: 1,914,243 members, 3,921,756 topics. Date: Sunday, 19 November 2017 at 08:49 PM

Carlcare Is Here With You - Phones (23) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Is Here With You (21623 Views)

How Carlcare Responded To My Complaint On Nairaland About Their Uyo Centre / My Experience With Carlcare Service Center, Uyo / Let's Sign Up For Carlcare App~ (1) (2) (3) (4)

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Re: Carlcare Is Here With You by Arcid: 8:19pm On Aug 14
Hello carlcare. Hw abt one who's lost his/her receipt, will it still be accepted? Wat is required to be shown as proof of ownership in this case??
CarlcareOpebi:

Hi @dukeokafor Your CX screen can be fixed at Carlcare Service Centre; You're right about the Free Replacement Policy. Come by with your Receipt of Purchase [we have two Centres within Ikeja, one at Apapa & another one at Victoria Island]. It's true that you can customize your device, but only at our Opebi Centre for N500. We also have a Screen Insurance offer that'll run for a year; The cost is 8% of the Phone's current price [e.g. CX =70k*8%= N5,600]. The screen will be fixed free once if it breaks within the one year period. You can also purchase the insurance at our Opebi Centre.
Visit the Carlcare Service Centre closest to you for assistance. You can Book a Reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

Follow us on Twitter @CarlcareNigeria .
Re: Carlcare Is Here With You by Famoustemmy: 11:30pm On Aug 14
[quote author=Carlcaresophia post=50858244] Carlcare Service. Please how much is Tecno W4 screen?

1 Like

Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:19pm On Aug 15
Arcid:
Hello carlcare. Hw abt one who's lost his/her receipt, will it still be accepted? Wat is required to be shown as proof of ownership in this case??
Hi @Arcid You may bring the phone's pack; that's work. There are other ways to get the information we need.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:21pm On Aug 15
[quote author=Famoustemmy post=59482385][/quote]
Hello @Famoustemmy It's currently priced at N8000.
Re: Carlcare Is Here With You by Teddyg2(m): 5:20pm On Aug 15
Tecno L9 Plus, The range of the connection to Wi-Fi /Bluetooth of the phone really drop I can't move 6foot away from router or paired device, I reset the phone, still the same problem. please help. and is working fine before.
Re: Carlcare Is Here With You by tafat: 5:21pm On Aug 15
Carlcare truly cares
Re: Carlcare Is Here With You by moshoodn(m): 10:41pm On Aug 15
Hi CarlCareOpebi...


I was charging my Tecno 8H tab, it was raining, a thunder struck outside, and my phone shut down, rebooted but got stuck at the "Experience Smart Life" screen...

Till now, it's soft bricked..

How much does it cost to fix?

Thanks.
Re: Carlcare Is Here With You by CaptainJay01(m): 8:31am On Aug 16
Carlcare pls my new infinix note 3 has been showing XOS for some minutes now and I did not upgrade.. It started by popping up "Google stopped and other apps" and I decided to reboot it.
Re: Carlcare Is Here With You by samsam2019: 1:31pm On Aug 16
Carlcaresophia:
As a global O2O brand, also a service solution provider of electronics and home appliance products, Carlcare is committed to proffering customized services in international markets, where there are over 1,000 professional service centres covering more than 40 countries/regions such as Africa, Middle East and Southeast Asia. Meanwhile, Carlcare is expanding the business to Europe, South America rapidly.

Carlcare is present across the world. It is easy to find a service centre in a neighborhood. For instance, in September, a customer called Mere Ishfaq bought a C8 mobile phone during his business trip in Kenya. After going back to Pakistan, his phone got water damaged, and Carlcare maintenance was required. However at that time the C8 phone was not on sale in Pakistan. He thought there would be no authorized Carlcare service centre in the country, and he didn’t want to switch into another mobile brand. While he was browsing the Internet he found that Carlcare is also present in Pakistan. When he arrived at Lahore service centre, Carlcare service professionals immediately identified the problem and fixed it. Sir Mere Ishfaq was highly pleased with the convenient location and efficient service that Carlcare has provided.

It is just one of many customer service cases by Carlcare. Prioritizing customers, fixing complex problems with a guarantee of time-efficiency, and making follow-up phone calls to customers – This is the standard service procedure and system of Carlcare.

The logo of Carlcare is a smiling receptionist with a headset, listening to the voice of customers with “care". The smiling face by association “care”, represents the philosophy of truly caring for customers and understanding their needs. Carlcare has joined hands with Cordon, the No.1 technology solution provider in France, to provide the best technical service to worldwide customers; Carlcare has been staying close to customers, to ensure them with timely, reliable, professional and satisfying services, including On-site Service, Pick-up Service, VIP Lounge, Software Upgrade and other integrated services. Carlcare is present across continents with truly global warranty. Carlcare is always there no matter where you are.
hello. Can I come to your office to upgrade my infinix s2 to nougat?
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:21pm On Aug 16
Teddyg2:
Tecno L9 Plus, The range of the connection to Wi-Fi /Bluetooth of the phone really drop I can't move 6foot away from router or paired device, I reset the phone, still the same problem. please help. and is working fine before.
Hello @Teddyg2 Please visit the Carlcare Service Centre closest to you for a Software Update. You may also check your phone for one & run it. It will rectify this problem.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:22pm On Aug 16
samsam2019:
hello. Can I come to your office to upgrade my infinix s2 to nougat?
Hi @samsam2019 It's not available at our office yet.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:24pm On Aug 16
moshoodn:
Hi CarlCareOpebi...


I was charging my Tecno 8H tab, it was raining, a thunder struck outside, and my phone shut down, rebooted but got stuck at the "Experience Smart Life" screen...

Till now, it's soft bricked..

How much does it cost to fix?

Thanks.
Hi @moshoodn Please visit the Carlcare Service Centre closest to you for assistance. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.
Re: Carlcare Is Here With You by demmybite: 2:25pm On Aug 16
Hello Carlcare I stay in warri, please where can I get original infinix charger for my hot 4 please
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:26pm On Aug 16
CaptainJay01:
Carlcare pls my new infinix note 3 has been showing XOS for some minutes now and I did not upgrade.. It started by popping up "Google stopped and other apps" and I decided to reboot it.
Hi @CaptainJay01 What's the current state of your device? Has it booted to menu now? It needs to be updated eitherway.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:29pm On Aug 16
demmybite:
Hello Carlcare I stay in warri, please where can I get original infinix charger for my hot 4 please
Hi @demmybite You can get one at any INFINIX or 3C HUB store close to you. See some addresses below:
Rewjido NIG. LTD Delta
Rejido House, Opposite Robson Plaza, Deco Road, Warri, Delta, Nigeria
+2348034038591

BIBI-Venture Delta
Block B, Shop 5, Bobson Plaza, Deco Road, Warri, Delta, Nigeria
+2348023320774
Re: Carlcare Is Here With You by moshoodn(m): 3:07pm On Aug 16
CarlcareOpebi:

Hi @moshoodn Please visit the Carlcare Service Centre closest to you for assistance. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.

I asked for an idea of the financial implication to know it it's worth a shot...

I don't really have time to come over, might be sending someone..

If you have the cost idea of reviving a bricked tab, please do let me know.

Thanks.
Re: Carlcare Is Here With You by Greenfriend: 5:49pm On Aug 16
CarlcareOpebi:

Hello @Greenfriend That's a lot of things oh. Please, state the issues you have with the phone specifically.
Same issue. And also, IT HANGS A LOT. I have deleted almost all the apps, yet it's very slow
Re: Carlcare Is Here With You by Teddyg2(m): 8:27pm On Aug 16
CarlcareOpebi:

Hello @Teddyg2 Please visit the Carlcare Service Centre closest to you for a Software Update. You may also check your phone for one & run it. It will rectify this problem.
It doesn't I was thinking that before, until I update to new software update yesterday still the same thing.
Re: Carlcare Is Here With You by CaptainJay01(m): 3:16am On Aug 17
CarlcareOpebi:

Hi @CaptainJay01 What's the current state of your device? Has it booted to menu now? It needs to be updated eitherway.


I had to format my phone and it is telling me google process stopped. Can I take it to Carlcare office at Victoria Island and is it for free since the phone is not up to a month now?
Re: Carlcare Is Here With You by Seaen(m): 12:18pm On Aug 17
Hello Carlcare. Please how much to replace a cracked screen for Tecno L9 plus. Thanks.
Re: Carlcare Is Here With You by Ahmedona: 12:01am On Aug 25
Hi Calcare, Pls how much do I need to fix a Tecno Phantom 5 screen. Screen is broken.
Re: Carlcare Is Here With You by Teeboy22(m): 9:05pm On Aug 28
Hello..my canon cx air screen got broken..my bro willll b taking it to carlcare tmao...i got it new june 6 at micro station ikeja..i ve the phone pack & but i cant find the receipt....hope there is a solution
Re: Carlcare Is Here With You by fernandooleku(m): 5:57am On Aug 30
hi @carlcareopebi, my injoo haloox inbuilt battery got damaged and i took it to a nearby engineer but d guy has removed d battery finally.. i just want to knw if the issue could be fixed by replacing it with a new battery, and what's the cost of a new battery.. i'll be expecting a reply frm u as fast as u possibly can
Re: Carlcare Is Here With You by vickodedon(m): 8:41pm On Aug 30
Hello. My Htc one m7 main camera stopped working. How much can i fix it?
Re: Carlcare Is Here With You by Nobody: 8:52pm On Aug 30
fernandooleku:
hi @carlcareopebi, my injoo haloox inbuilt battery got damaged and i took it to a nearby engineer but d guy has removed d battery finally.. i just want to knw if the issue could be fixed by replacing it with a new battery, and what's the cost of a new battery.. i'll be expecting a reply frm u as fast as u possibly can
halo or halo plus
Re: Carlcare Is Here With You by fernandooleku(m): 4:57am On Aug 31
drunkcow:

halo or halo plus
not really sure though, cos i've never being able to verify this ever since the battery has been damaged.. no battery to power it up.. hw do i go abt either of the two, pls.. i really need to fix this issue urgently
Re: Carlcare Is Here With You by Nobody: 7:33am On Aug 31
fernandooleku:
not really sure though, cos i've never being able to verify this ever since the battery has been damaged.. no battery to power it up.. hw do i go abt either of the two, pls.. i really need to fix this issue urgently
okay i also have a damage innjoo here
Re: Carlcare Is Here With You by Fmfx: 2:24am On Sep 10
Hi Calcare.

My TecnoL8 refused to charge and it ain't switching on as well. Pls where can i find your agent? I am presently in shagamu ogun state. Many many thanks
Re: Carlcare Is Here With You by Hartheyroju(m): 6:20am On Sep 10
Hello carlcare, how much is the cost of fixing an innjoo max 2 plus screen and which of ur centre is it available in lagos
Re: Carlcare Is Here With You by BuzzRay(m): 9:20am On Sep 10
CarlcareOpebi:

Hi @demmybite You can get one at any INFINIX or 3C HUB store close to you. See some addresses below:
Rewjido NIG. LTD Delta
Rejido House, Opposite Robson Plaza, Deco Road, Warri, Delta, Nigeria
+2348034038591

BIBI-Venture Delta
Block B, Shop 5, Bobson Plaza, Deco Road, Warri, Delta, Nigeria
+2348023320774

Hello. please, i need directions to your opebi branch from mile 2. I went to the apapa branch yesterday, it was closed when I got there.

My itel1516plus is bricked. Bought it 3month ago from jumia, I can't find the receipt; am I still covered by warranty?
Re: Carlcare Is Here With You by kalimera101: 12:37pm On Sep 10
Hello Carlcare. Is it possible to buy a new memory card tray for camon CX

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