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Carlcare Is Here With You - Phones - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Is Here With You (21626 Views)

How Carlcare Responded To My Complaint On Nairaland About Their Uyo Centre / My Experience With Carlcare Service Center, Uyo / Let's Sign Up For Carlcare App~ (1) (2) (3) (4)

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Carlcare Is Here With You by Carlcaresophia: 12:31pm On Nov 04, 2016
As a global O2O brand, also a service solution provider of electronics and home appliance products, Carlcare is committed to proffering customized services in international markets, where there are over 1,000 professional service centres covering more than 40 countries/regions such as Africa, Middle East and Southeast Asia. Meanwhile, Carlcare is expanding the business to Europe, South America rapidly.

Carlcare is present across the world. It is easy to find a service centre in a neighborhood. For instance, in September, a customer called Mere Ishfaq bought a C8 mobile phone during his business trip in Kenya. After going back to Pakistan, his phone got water damaged, and Carlcare maintenance was required. However at that time the C8 phone was not on sale in Pakistan. He thought there would be no authorized Carlcare service centre in the country, and he didn’t want to switch into another mobile brand. While he was browsing the Internet he found that Carlcare is also present in Pakistan. When he arrived at Lahore service centre, Carlcare service professionals immediately identified the problem and fixed it. Sir Mere Ishfaq was highly pleased with the convenient location and efficient service that Carlcare has provided.

It is just one of many customer service cases by Carlcare. Prioritizing customers, fixing complex problems with a guarantee of time-efficiency, and making follow-up phone calls to customers – This is the standard service procedure and system of Carlcare.

The logo of Carlcare is a smiling receptionist with a headset, listening to the voice of customers with “care". The smiling face by association “care”, represents the philosophy of truly caring for customers and understanding their needs. Carlcare has joined hands with Cordon, the No.1 technology solution provider in France, to provide the best technical service to worldwide customers; Carlcare has been staying close to customers, to ensure them with timely, reliable, professional and satisfying services, including On-site Service, Pick-up Service, VIP Lounge, Software Upgrade and other integrated services. Carlcare is present across continents with truly global warranty. Carlcare is always there no matter where you are.

Re: Carlcare Is Here With You by Iamtosignno(m): 1:06pm On Nov 04, 2016
I want to change My Tecno H5 Motherboard,screen and touch pad how much are they going to cost me
Re: Carlcare Is Here With You by Obaiyski(m): 3:05pm On Nov 04, 2016
My tecno Camon c9 screen got broke.. How will carlcare help me fix this? Phone not up to 3 months...
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:47pm On Nov 07, 2016
Iamtosignno:
I want to change My Tecno H5 Motherboard,screen and touch pad how much are they going to cost me
Hi @Iamtosignno Everything you mentioned will cost N11,000 (as at today). Please note that Prices are not fixed. Thank you.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:51pm On Nov 07, 2016
Obaiyski:
My tecno Camon c9 screen got broke.. How will carlcare help me fix this? Phone not up to 3 months...
Hi @Obaiyski you will have to pay to fix your device. What color is your phone? Please respond. Thanks!
Re: Carlcare Is Here With You by samesolomon(m): 5:25pm On Nov 07, 2016
How much is infinix x551 battery and how can I fix it in lokoja?
Re: Carlcare Is Here With You by Dainnif(m): 6:11pm On Nov 07, 2016
Please aw much would it cost me to fixed the case and the screen of my tecno boom J 7?
Re: Carlcare Is Here With You by zicobass12: 7:09pm On Nov 07, 2016
Please how much is infinix hot 2 3000mAh battery
Re: Carlcare Is Here With You by sheylarhh(m): 8:30pm On Nov 07, 2016
Where can I buy original Infinix note 3 charger
Re: Carlcare Is Here With You by eflintsone(m): 9:37pm On Nov 07, 2016
My tecno boom j5 charging port needs me to bend the charger before it charges and sometimes decharges or charges at a very very slow pace ... I bought it february this year
Re: Carlcare Is Here With You by Youngpo413: 10:09pm On Nov 07, 2016
I thought you were a bot?
Re: Carlcare Is Here With You by lexrichy(m): 11:24pm On Nov 07, 2016
my infinix note 2 fell inside water and has refused to boot on. pls what do i do i get it fixed
Re: Carlcare Is Here With You by Iamtosignno(m): 11:54pm On Nov 07, 2016
lexrichy:
my infinix note 2 fell inside water and has refused to boot on. pls what do i do i get it fixed
Put it inside raw rice overnight
Re: Carlcare Is Here With You by Iamtosignno(m): 4:47am On Nov 08, 2016
CarlcareOpebi:

Hi @Iamtosignno Everything you mentioned will cost N11,000 (as at today). Please note that Prices are not fixed. Thank you.
This price is too much naw
Re: Carlcare Is Here With You by jameslojohn(m): 8:07am On Nov 08, 2016
pls how much is Nokia lumia 63o motherbord
Re: Carlcare Is Here With You by Carlcaresophia: 8:08am On Nov 08, 2016
lexrichy:
my infinix note 2 fell inside water and has refused to boot on. pls what do i do i get it fixed
Hello Lexrichy, we suggest you take your phone to our Carlcare Service Center, our colleagues there will try to solve it for you. Below website you can find contact info of our Carlcare Service Center. For more details you can find in our Carlcare app. Thank you!
http://www.nairaland.com/2078618/address-hot-line-carlcare-service/6
http://www.nairaland.com/3094267/lets-sign-up-carlcare-app#46385719
Re: Carlcare Is Here With You by Carlcaresophia: 8:11am On Nov 08, 2016
eflintsone:
My tecno boom j5 charging port needs me to bend the charger before it charges and sometimes decharges or charges at a very very slow pace ... I bought it february this year
Hi eflintsone, you can try another charger, if the problem persists, you can take your phone to our Carlcare Service Center, our colleagues there will try to solve the problem for you. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 8:19am On Nov 08, 2016
sheylarhh:
Where can I buy original Infinix note 3 charger
Hello Sheylarhh, hello zicobass12, about the price of the infinix charger and battery you need to counsel with local retailer and online shops. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 8:22am On Nov 08, 2016
samesolomon:
How much is infinix x551 battery and how can I fix it in lokoja?
Hello Samesolomon, about the price you can counsel with our local Carlcare Service Center directly. Below please find contact info. Thank you!
1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848
2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533
Re: Carlcare Is Here With You by Carlcaresophia: 8:24am On Nov 08, 2016
jameslojohn:
pls how much is Nokia lumia 63o motherbord
Hello Jameslojohn, Carlcare Service Center only dealing with Infinix, Itel Tenco and Snokor brands. Thank you!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 4:03pm On Nov 08, 2016
samesolomon:
How much is infinix x551 battery and how can I fix it in lokoja?

Hello @samessolomon Kindly visit the Carlcare Service Centre closest to you for repairs. Call our Hotline to know the price of the Panel. You will find the contact numbers & addresses on your Carlcare App; or let us know your current location so that we can forward it to you. Thank you!

ABUJA
HOTLINE: 08181176195
ADDRESS: FIRST FLOOR, NO. 16, GWANI STRRET, OFF IBB WAY, WUSE ZONE 4, FCT, ABUJA
Re: Carlcare Is Here With You by CarlcareOpebi(f): 4:07pm On Nov 08, 2016
Dainnif:
Please aw much would it cost me to fixed the case and the screen of my tecno boom J 7?
Hi @Dainnif Contact our hotline to find out the price with the numbers below; and visit the Carlcare service centre closest to you for repairs. Thanks!
LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA
LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA

1 Like

Re: Carlcare Is Here With You by walesho(m): 10:10pm On Nov 08, 2016
I Will like to buy the Infinix hot 4 charger, pls how much?
Re: Carlcare Is Here With You by Obaiyski(m): 6:46am On Nov 09, 2016
CarlcareOpebi:

Hi @Obaiyski you will have to pay to fix your device. What color is your phone? Please respond. Thanks!
The colour is sandstone black.. Please can you hint me with the amount it will cost me.. Thanks
Note that my location is PH
Re: Carlcare Is Here With You by saint2ace(m): 7:18am On Nov 09, 2016
Hello Carlscare, i have an infinix zero 3 phone that has a problem with screen as the middle of the screen no longer responds to touch thereby making it difficult to type...... what do you guys suggest i do?
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:13am On Nov 09, 2016
Obaiyski:
The colour is sandstone black.. Please can you hint me with the amount it will cost me.. Thanks
Note that my location is PH
Hello @Obaiyski currently the price stands at N15,200 (16k to a whole figure). However, note that this price is not fixed. See the address for our Port Harcourt branch below; make use off the contact number to confirm the price you need before visiting the Service Center. Thanks!
PORT HARCOURT [PH]
HOTLINE: 08181700046 / 08181700074
ADDRESS: 2ND FLOOR, NO.17 RUMUOBIKANI, TRANS-AMADI ROAD, PORT HARC, RIVERS TATE, NIGERIA.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:49am On Nov 09, 2016
saint2ace:
Hello Carlscare, i have an infinix zero 3 phone that has a problem with screen as the middle of the screen no longer responds to touch thereby making it difficult to type...... what do you guys suggest i do?
Hi @saint2ace What you're experiencing is a hardware related issue, You'll need to replace the Touchpad. Kindly bring your phone to the Carlcare Service Centre closest to you for repairs. You will find the contact numbers & address(es) on your Carlcare App; or let us know your current location so that we can forward it to you. Thanks!
Re: Carlcare Is Here With You by jonozo: 6:20am On Nov 17, 2016
Good morning, Please you need to stop sliding into my page and advertising to people that contact me. If you need referrals it is only polite you contact me directly and ask for it. Your adverts on my page is really not needed. I do not want to report you so please stop promoting your service on my page. Thank you.
Carlcaresophia:
As a global O2O brand, also a service solution provider of electronics and home appliance products, Carlcare is committed to proffering customized services in international markets, where there are over 1,000 professional service centres covering more than 40 countries/regions such as Africa, Middle East and Southeast Asia. Meanwhile, Carlcare is expanding the business to Europe, South America rapidly.

Carlcare is present across the world. It is easy to find a service centre in a neighborhood. For instance, in September, a customer called Mere Ishfaq bought a C8 mobile phone during his business trip in Kenya. After going back to Pakistan, his phone got water damaged, and Carlcare maintenance was required. However at that time the C8 phone was not on sale in Pakistan. He thought there would be no authorized Carlcare service centre in the country, and he didn’t want to switch into another mobile brand. While he was browsing the Internet he found that Carlcare is also present in Pakistan. When he arrived at Lahore service centre, Carlcare service professionals immediately identified the problem and fixed it. Sir Mere Ishfaq was highly pleased with the convenient location and efficient service that Carlcare has provided.

It is just one of many customer service cases by Carlcare. Prioritizing customers, fixing complex problems with a guarantee of time-efficiency, and making follow-up phone calls to customers – This is the standard service procedure and system of Carlcare.

The logo of Carlcare is a smiling receptionist with a headset, listening to the voice of customers with “care". The smiling face by association “care”, represents the philosophy of truly caring for customers and understanding their needs. Carlcare has joined hands with Cordon, the No.1 technology solution provider in France, to provide the best technical service to worldwide customers; Carlcare has been staying close to customers, to ensure them with timely, reliable, professional and satisfying services, including On-site Service, Pick-up Service, VIP Lounge, Software Upgrade and other integrated services. Carlcare is present across continents with truly global warranty. Carlcare is always there no matter where you are.

1 Like

Re: Carlcare Is Here With You by donlyone(m): 8:11am On Nov 17, 2016
I wanted to fix my INFINIX ZERO 2 broken screen at your office in Ikeja but they said there was no replacement screen for months now.

How do I get my screen replaced and how much will it cost?

Thanks
Re: Carlcare Is Here With You by donpata(m): 11:54pm On Nov 20, 2016
hello, i have an infinix zero with cracked touchpad. The back glass is also cracked. Pls how much will it cost me for replacement?

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