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Stats: 1,914,244 members, 3,921,764 topics. Date: Sunday, 19 November 2017 at 08:55 PM

Carlcare Is Here With You - Phones (3) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Is Here With You (21624 Views)

How Carlcare Responded To My Complaint On Nairaland About Their Uyo Centre / My Experience With Carlcare Service Center, Uyo / Let's Sign Up For Carlcare App~ (1) (2) (3) (4)

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Re: Carlcare Is Here With You by hievery1one: 2:34am On Jan 11
i collected my TECNO 8H Ipad from carlcare at 77 opebi road yesterday. i am still charging it since yesterday 10-January 2017 the battery is still 68%. I complained that the battery does not charge fully to 100% and gets hot.

Can you believe carlcare did not fix the problem, they told me it has been fixed and i should go home and charge it.
my WO NUMBER is : EF1030804
Re: Carlcare Is Here With You by hievery1one: 2:58am On Jan 11
hievery1one:
i collected my TECNO 8H Ipad from carlcare at 77 opebi road yesterday. i am still charging it since yesterday 10-January 2017 the battery is still 68%. I complained that the battery does not charge fully to 100% and gets hot.

Can you believe carlcare did not fix the problem, they told me it has been fixed and i should go home and charge it.
my WO NUMBER is : EF1030804

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Re: Carlcare Is Here With You by Eroms4real(m): 9:09am On Jan 11
My Infinix zero(x506) the first sim is not working am using only the second sim how much to fix it.
Re: Carlcare Is Here With You by wizzywisdom(m): 12:15pm On Jan 11
Anytime
Re: Carlcare Is Here With You by Simeony007(m): 1:57pm On Jan 11
Hi carlcare how much is it to fix a broken power flex?
Re: Carlcare Is Here With You by Nobody: 7:27pm On Jan 11
do you guys repair bb10 devices my z10 is faulty
Re: Carlcare Is Here With You by Jaymaestro: 7:42pm On Jan 11
can you repair a faulty tecno phantom F7 WiFi and Bluetooth ?
Re: Carlcare Is Here With You by MasterPDON: 2:53pm On Jan 12
Carlcaresophia:
As a global O2O brand, also a service solution provider of electronics and home appliance products, Carlcare is committed to proffering customized services in international markets, where there are over 1,000 professional service centres covering more than 40 countries/regions such as Africa, Middle East and Southeast Asia. Meanwhile, Carlcare is expanding the business to Europe, South America rapidly.

Carlcare is present across the world. It is easy to find a service centre in a neighborhood. For instance, in September, a customer called Mere Ishfaq bought a C8 mobile phone during his business trip in Kenya. After going back to Pakistan, his phone got water damaged, and Carlcare maintenance was required. However at that time the C8 phone was not on sale in Pakistan. He thought there would be no authorized Carlcare service centre in the country, and he didn’t want to switch into another mobile brand. While he was browsing the Internet he found that Carlcare is also present in Pakistan. When he arrived at Lahore service centre, Carlcare service professionals immediately identified the problem and fixed it. Sir Mere Ishfaq was highly pleased with the convenient location and efficient service that Carlcare has provided.

It is just one of many customer service cases by Carlcare. Prioritizing customers, fixing complex problems with a guarantee of time-efficiency, and making follow-up phone calls to customers – This is the standard service procedure and system of Carlcare.

The logo of Carlcare is a smiling receptionist with a headset, listening to the voice of customers with “care". The smiling face by association “care”, represents the philosophy of truly caring for customers and understanding their needs. Carlcare has joined hands with Cordon, the No.1 technology solution provider in France, to provide the best technical service to worldwide customers; Carlcare has been staying close to customers, to ensure them with timely, reliable, professional and satisfying services, including On-site Service, Pick-up Service, VIP Lounge, Software Upgrade and other integrated services. Carlcare is present across continents with truly global warranty. Carlcare is always there no matter where you are.

Does carlcare repair phones that isn't tecno/infinix/itel? I don't mind paying. I use an uncommon chinese brand.
Re: Carlcare Is Here With You by theNOISEmaker: 8:55pm On Jan 12
This error would show up when i try opening my camera and my flashlight wont on. it all started when i change my touchpad, don't know if the camera module was damaged during fixing the touch pad because i have tried alot of methods to get it fixed, someone told me to goto settings>apps find the camera app and clear up the caches. i tried doing that but i wasn't able to find camera on the apps list so i ended up wiping/hard resetting my phone but to no avail. so i Don't know if a camera module can be replace, if yes, how much would it cost??

Re: Carlcare Is Here With You by Toyade888(m): 6:11am On Jan 13
Hello can i have an injoo product fix at ur centers
Re: Carlcare Is Here With You by sunnyday6738: 9:42am On Jan 13
Hello Calcare, I bought my infinix hot3 LTE last month and now the three soft keys are not working again without d phone falling down ........
Please is dere any way to fix dese?
Re: Carlcare Is Here With You by Carlcaresophia: 9:06am On Jan 16
MasterPDON:


Does carlcare repair phones that isn't tecno/infinix/itel? I don't mind paying. I use an uncommon chinese brand.
Sorry MasterPDON, Carlcare Service Center only dealing with tecno/infinix/itel products.
Re: Carlcare Is Here With You by Carlcaresophia: 10:02am On Jan 16
lookingfly:
Hello house gurus, please I need your help. Am using Nokia Lumia 925T(cyan) but the problem I have is that when I send the mtn balance code *556# the reply comes in Chinese and also the light on the screen shakes. What could possibly be the cause of these and if it warrants me to change the screen, how much would that cost me? Is there a carlcare center in kaduna or zaria cost i stay in zaria.thanks
Hello lookingfly, we do not dealing with Nokia product, for the problem you mentioned you may need to visit Nokia aftersale service center. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 10:06am On Jan 16
swhiss:
I bought this new infinix charger and during charging it became very hot and later got burnt. now my phone is refusing to charge even after trying different chargers, I think the charging port is damaged. Please help, the phone is infinix hot 2 and I will like to know how much to get it fixed. I stay @ PH
Hello swhiss, about the problem we suggest you take your phone to our PH Carlcare Service Center directly, and before you visit our service center you can counsel hotline below about the repair price. Thank you!
2nd Floor, No.17 Rumuobikani, Trans-amadi Rd, Part-Harcourt,River,Nigeria +2348181700046/8181700074
Re: Carlcare Is Here With You by Carlcaresophia: 10:09am On Jan 16
hakunajay:
how much will it cost to fix infinix hot 4 pro screen. mine is broken. and how long will the fix take?
Hello hakunajay, about the repair cost and time you need counsel with local Carlcare Service Center directly, our colleagues there will check for you. You can sign in Carlcare App and find contact info of our service centers. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 10:30am On Jan 16
major466:
Pls where can I find the logic board for Itel1503? The one on my phone got damaged wile charging. Pls this is urgent.
I live in Jos, Plateau state.
Hello major466, for the problem you can take your phone, together with receipt or warranty card, to our Carlcare Service Center, our colleagues will help you with the problem, since we do not have service center in Plateau state now, you can send your phone to our collecting points as below. Thank you!
No. 1 St. Theresa Shopping Complex, beside Electricity House, Ahmadu Bello Way, Jos, Plateau, Nigeria +2348036470446
NO.20 Ahmadu Bello Way, Jos, Plateau, Nigeria +2348108680010
NO.11 Ahmadu, Bello Way, Jos, Plateau, Nigeria +2348033712681
NO.21 Ahmadu Bello Way, Jos, Plateau, Nigeria +2348035598120
NO.17 Ahmed Bello Way, Jos, Plateau, Nigeria +2348098514141
Opp Diamond Bank. Buruku, Jos South, Plateau State, Nigeria +2348133313211
Re: Carlcare Is Here With You by Carlcaresophia: 10:34am On Jan 16
remi144:
my tecno l5 motherboard is dead want another can you sell to me n how much n how long will it take to get it fixed am in Edo state.
cc:Carlcaresophia
Hello remi144, for the problem you can call our Carlcare hotline in Benin State about the reipair time and price first and then visit us with below contact info. Thank you!
No.5-7, Isekhere Street, Off Ibewe Rd, Ring Rd, Benin City, Edo, Nigeria +2348172951002
Re: Carlcare Is Here With You by Carlcaresophia: 10:50am On Jan 16
henryobinna:
Hi Carlcaresophia,
why is it so hard to get the complete replacement screen for the infinix zero 2 X509?

This is really discouraging, especially to those who're skeptical about getting any of these Tecno and infinix devices
Hello henryobinna, please let us know your phone number, IMEI, work order number, as well as which Carlcare Service Center you visited, so that we can transfer your info to our colleagues to check the details. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 10:53am On Jan 16
hievery1one:
i collected my TECNO 8H Ipad from carlcare at 77 opebi road yesterday. i am still charging it since yesterday 10-January 2017 the battery is still 68%. I complained that the battery does not charge fully to 100% and gets hot.

Can you believe carlcare did not fix the problem, they told me it has been fixed and i should go home and charge it.
my WO NUMBER is : EF1030804
Hello hievery1one, we had transferred your info to our colleagues, please wait with patience. Thank you!
Re: Carlcare Is Here With You by Biodunkuye(f): 10:55am On Jan 16
Pls my infinix hot phone X507 fell and inner screen is faulty.it went blank though I still receive calls with the screen blank.ow much does it cost to change it.thanks
Re: Carlcare Is Here With You by henryobinna(m): 12:03pm On Jan 16
Carlcaresophia:

Hello henryobinna, please let us know your phone number, IMEI, work order number, as well as which Carlcare Service Center you visited, so that we can transfer your info to our colleagues to check the details. Thank you!
phone number i
am not with the carton of the phone, so don't know the imei
don't have idea what work ordr number is.
been to the carlcare in Owerri.
Re: Carlcare Is Here With You by Carlcaresophia: 1:10pm On Jan 16
theNOISEmaker:
This error would show up when i try opening my camera and my flashlight wont on. it all started when i change my touchpad, don't know if the camera module was damaged during fixing the touch pad because i have tried alot of methods to get it fixed, someone told me to goto settings>apps find the camera app and clear up the caches. i tried doing that but i wasn't able to find camera on the apps list so i ended up wiping/hard resetting my phone but to no avail. so i Don't know if a camera module can be replace, if yes, how much would it cost??
Hello heNOISEmaker. Please try to close all apps running in background. Try to reboot the phone. If the problem persists,you can try to restore factory settings, but remember to back up important files. If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. If you need us send you address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 1:13pm On Jan 16
Toyade888:
Hello can i have an injoo product fix at ur centers
Sorry we only dealing with Tecno, Itel and Infinix products. You may need to counsel with Injoo aftersale. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 1:15pm On Jan 16
sunnyday6738:
Hello Calcare, I bought my infinix hot3 LTE last month and now the three soft keys are not working again without d phone falling down ........
Please is dere any way to fix dese?
Hello Sunny day6738, please bring your phone, together with receipt or warranty card, to our Carlcare Service Center, our colleagues there will try to check it for you. Thank you!
Re: Carlcare Is Here With You by lookingfly: 8:00pm On Jan 16
Thanks for replying me. Can u plz direct me on how to reach this Nokia after sale shops Co's I stay in Zaria. Is there any of these office I can visit that's very close.
Carlcaresophia:

Hello lookingfly, we do not dealing with Nokia product, for the problem you mentioned you may need to visit Nokia aftersale service center. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 7:49am On Jan 18
henryobinna:

phone number is 0903 631 8821
am not with the carton of the phone, so don't know the imei
don't have idea what work ordr number is.
been to the carlcare in Owerri.
Hello henryobinna, we have transferred your info to our colleagues, please wait with patience. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 7:50am On Jan 18
lookingfly:
Thanks for replying me. Can u plz direct me on how to reach this Nokia after sale shops Co's I stay in Zaria. Is there any of these office I can visit that's very close.
Sorry we do not clear about it.
Re: Carlcare Is Here With You by henryobinna(m): 7:58am On Jan 18
Carlcaresophia:

Hello henryobinna, we have transferred your info to our colleagues, please wait with patience. Thank you!
ok
Re: Carlcare Is Here With You by lookingfly: 8:32am On Jan 18
What I mean is that, how do I get to your office that's close to zaria
Carlcaresophia:

Sorry we do not clear about it.
Re: Carlcare Is Here With You by OBAUX01(m): 7:57pm On Jan 18
Pls do you people sale good phone like tecno or infinix?
Re: Carlcare Is Here With You by Ajibolatao(m): 9:09pm On Jan 18
Please, how much will I get a new Tecno-m7 battery? And how much would it cost to change the touch pad?

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