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Carlcare Is Here With You - Phones (8) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Is Here With You (32638 Views)

Carlcare Website Just Got A Massive Update / My Experience With Carlcare Service Center, Uyo / Let's Sign Up For Carlcare App~ (1) (2) (3) (4)

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Re: Carlcare Is Here With You by Omosakin: 9:23pm On Mar 31, 2017
Hello i make use of tecno c5 it reboots itself wen i make use of the wifi hotspot
Re: Carlcare Is Here With You by CarlcareOpebi(f): 10:56am On Apr 01, 2017
ernesterioo:
How much is the cost of replacing a damage Tecno w3 screen
Hello @ernesterioo It'll cost you N4000. Visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 10:59am On Apr 01, 2017
Omosakin:
Hello i make use of tecno c5 it reboots itself wen i make use of the wifi hotspot
Hi @Omosakin Check your phone for an update & run it if there's one. Otherwise, Visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!
Re: Carlcare Is Here With You by ernesterioo(m): 11:34am On Apr 01, 2017
CarlcareOpebi:

Hello @ernesterioo It'll cost you N4000. Visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.
ibadan
Re: Carlcare Is Here With You by ccwizard: 6:12pm On Apr 01, 2017
Hello please hw much to fix tecno w5 screen. Thanks
Re: Carlcare Is Here With You by adibo(m): 7:34am On Apr 03, 2017
Morning house. I need advice on what to do. I use a Tecno y6 phone. I have been using it for almost 2 years. The battery life became so poorrecently, so I felt maybe the battery is the cause, and the battery also swelled up.I felt buying a new battery would solve the problem, so I bought a battery from slot. However, the battery life with this new battery is still very poor. It takes about 2 to hours to go from 100 percent to zero percent, which is very abnormal. My phone normally lasts almost a whole day before this problem. I have changed the operating system, yet no difference, I used privacy guard to stop wake up and other battery zapping stuff, yet the phone cannot lastup to 3 hours.I need advice, could the new battery be fake? Do I go get another new battery or could the problem be internal, maybe hardware or something. Thanks
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:39pm On Apr 03, 2017
adibo:
Morning house. I need advice on what to do. I use a Tecno y6 phone. I have been using it for almost 2 years. The battery life became so poorrecently, so I felt maybe the battery is the cause, and the battery also swelled up.I felt buying a new battery would solve the problem, so I bought a battery from slot. However, the battery life with this new battery is still very poor. It takes about 2 to hours to go from 100 percent to zero percent, which is very abnormal. My phone normally lasts almost a whole day before this problem. I have changed the operating system, yet no difference, I used privacy guard to stop wake up and other battery zapping stuff, yet the phone cannot lastup to 3 hours.I need advice, could the new battery be fake? Do I go get another new battery or could the problem be internal, maybe hardware or something. Thanks
Hello @abido You'll need to get another battery. Visit the Carlcare Service Centre closest to you to purchase an original battery.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:41pm On Apr 03, 2017
ccwizard:
Hello please hw much to fix tecno w5 screen. Thanks
Hello @ccwizard It'll cost you N15,100.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:42pm On Apr 03, 2017
ernesterioo:
ibadan
Hi @ernesterioo See an address below:
IBADAN
HOTLINE: 08172005296
ADDRESS: ISOLAK BUILDING, QUEEN ELIZABETH ROAD, IBADAN OYO STATE, NIGERIA
Re: Carlcare Is Here With You by rayvelez(m): 4:05pm On Apr 03, 2017
Afternoon house pls am having issues on my infinix hot 3lte, my apps menu is showing in alphabetical order don't know wat to do again.
Re: Carlcare Is Here With You by adibo(m): 4:50pm On Apr 03, 2017
CarlcareOpebi:

Hello @abido You'll need to get another battery. Visit the Carlcare Service Centre closest to you to purchase an original battery.
Thanks. I am in Benin. When I called the Carlcare agent here, I was told by the agent that you guys don't sell batteries. She asked me to get a battery from omegathron in Benin. When I got there, they said that they don't have it in Stock. So I decided to go to several phone dealers to check for the battery but none of the batteries I saw passed the genuineness test on the tecno site. I finally decided to get the battery from slot because I felt they should have genuine batteries.
Although the battery did not pass the genuineness test either, but I decided to buy it because I felt since slot is a tecno dealer, it should be original.
So what do you think? Was the battery a fake because it did not pass the genuineness test on the tecno site. Also, should I follow the instructions of the Carlcare agent and go get a battery from slot and will I be sure of getting a genuine battery
Re: Carlcare Is Here With You by adibo(m): 4:53pm On Apr 03, 2017
Also, I was told by one of the phone sellers that I won't see a battery that would pass the genuineness test, is that true? Because I initially insisted on not buying a battery that failed the genuineness test on the site, until I finally gave up. If I get to omegathron, will their battery pass the test?
Re: Carlcare Is Here With You by Dera100(m): 5:31pm On Apr 03, 2017
am using Infinix note....my phone is charging very slow...it charges at the rate of 12% to 1hr..so it will take upto 9hrs to reach 100%..I have been to carlcare center here at Onitsha they told me that I have already worked on my phone outside, that my phone panel needs to b change..and it will cost 18,000,00...I told them that I don't want to change the phone panel but they refuse to work on my phone.,
my question is!!!
can't they work my phone without asking me to change the phone panel?
Re: Carlcare Is Here With You by MagReuby(m): 11:04pm On Apr 03, 2017
Hi.
Please my Infinix note 2 X600 doesn't flash charge anymore. I haven't worked on the phone before. How do I get in fixed? Location: Lagos
Thank you.
Re: Carlcare Is Here With You by Jascon4: 7:03am On Apr 04, 2017
Carlcaresophia:

Hello Sheylarhh, hello zicobass12, about the price of the infinix charger and battery you need to counsel with local retailer and online shops. Thank you!

Hello, my Doogee F5 fell, and ever since whenever I receive calls the caller would not hear me but I hear him/her clearly. I hope Carlcare can help fix that
Re: Carlcare Is Here With You by nellyquash: 11:38pm On Apr 04, 2017
My C8 battery drains faster especially when my data is on. I don't know if I have to replace the battery cos I observed that the ba3 is swollen.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:28am On Apr 05, 2017
Dera100:
am using Infinix note....my phone is charging very slow...it charges at the rate of 12% to 1hr..so it will take upto 9hrs to reach 100%..I have been to carlcare center here at Onitsha they told me that I have already worked on my phone outside, that my phone panel needs to b change..and it will cost 18,000,00...I told them that I don't want to change the phone panel but they refuse to work on my phone.,
my question is!!!
can't they work my phone without asking me to change the phone panel?
Hello @Dera100 What device do you use? They asked you to pay because the Panel is most likely the cause of the slow charging issue you complained about.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:29am On Apr 05, 2017
Jascon4:


Hello, my Doogee F5 fell, and ever since whenever I receive calls the caller would not hear me but I hear him/her clearly. I hope Carlcare can help fix that
Hi @Jascon4 Carlcare Service Centre repairs only TECNO, INFINIX & ITEL Products. You'll have to visit DOOGEE'S Service Centre.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:36am On Apr 05, 2017
MagReuby:
Hi.
Please my Infinix note 2 X600 doesn't flash charge anymore. I haven't worked on the phone before. How do I get in fixed? Location: Lagos
Thank you.
Hi @MagReuby For how long have you used the phone? And have you tried replacing your charger? You Sub-board might need a replacement. We have two Service Centres within Ikeja.
LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA
LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA
Visit either one at your earliest convenience to register your complaint.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:49am On Apr 06, 2017
nellyquash:
My C8 battery drains faster especially when my data is on. I don't know if I have to replace the battery cos I observed that the ba3 is swollen.
Hi @nellyquash Since your battery is swollen, you need to replace it. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.
Re: Carlcare Is Here With You by nellyquash: 11:53am On Apr 06, 2017
CarlcareOpebi:

Hi @nellyquash Since your battery is swollen, you need to replace it. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

Someone directed me to your carlcare Centre at Slot in Oginigba, Ph. So am Der waiting for my turn ooo (No 63).
Re: Carlcare Is Here With You by edin: 1:16pm On Apr 06, 2017
Pls i use tecno g9 pad. I jus discoverd dat it is displaying damaged usb. It dose nt see my mcard. What can i do?
Re: Carlcare Is Here With You by edin: 1:18pm On Apr 06, 2017
I ve also done factory reset but no change
Re: Carlcare Is Here With You by adibo(m): 2:17pm On Apr 06, 2017
CarlcareOpebi:

Hi @nellyquash Since your battery is swollen, you need to replace it. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.
I did not not get a reply
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:30pm On Apr 06, 2017
adibo:
Also, I was told by one of the phone sellers that I won't see a battery that would pass the genuineness test, is that true? Because I initially insisted on not buying a battery that failed the genuineness test on the site, until I finally gave up. If I get to omegathron, will their battery pass the test?
Hi @adibo The site is correct. Yes, it will pass the test.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:40pm On Apr 07, 2017
edin:
Pls i use tecno g9 pad. I jus discoverd dat it is displaying damaged usb. It dose nt see my mcard. What can i do?
Hi @edin That's a hardware issue. You'll need to replace the Board (N22,300). Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:42pm On Apr 07, 2017
rayvelez:
Afternoon house pls am having issues on my infinix hot 3lte, my apps menu is showing in alphabetical order don't know wat to do again.
Hi @rayvelez That's the default look of the phone.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:47pm On Apr 07, 2017
Omosakin:
Hello i make use of tecno c5 it reboots itself wen i make use of the wifi hotspot
Hi @Omosakin Please send me the current Build Number on your phone? When last did you receive or run an Update on it? Visit the Carlcare Service Centre closest to you for a Software Reload. You may Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!
Re: Carlcare Is Here With You by edin: 9:34pm On Apr 07, 2017
pls the tab us working except it usually displays damaged USB try reformatting on the systems ui. I try reformatting the tab but does not work. don know if flashing will do.
Re: Carlcare Is Here With You by edin: 9:35pm On Apr 07, 2017
pls the tab is working except it usually displays damaged USB try reformatting on the systems ui. I try reformatting the tab but does not work. don know if flashing will do.
Re: Carlcare Is Here With You by toniotonero: 10:17pm On Apr 07, 2017
Hw much wil it cost to change infinix hot note usb port? coz mine do not charge fast again & dosen't recognize PC
Re: Carlcare Is Here With You by Timmyspy(m): 9:17am On Apr 09, 2017
Please how much will it cost to change the dead battery of an infinix x570 plus the three external buttons missing. Feel free to contact me via Instant messaging on
08119879617

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