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Carlcare Is Here With You - Phones (6) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Is Here With You (32546 Views)

Carlcare Website Just Got A Massive Update / My Experience With Carlcare Service Center, Uyo / Let's Sign Up For Carlcare App~ (1) (2) (3) (4)

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Re: Carlcare Is Here With You by Carlcaresophia: 6:39am On Feb 13, 2017
kwaraguy:

I've called, the lady that picked said no phantom z mini part is available and will not be anytime soon.
Sorry to hear that, could you please let us know your phone number, so that we can transfer your info to our colleagues to check the details? Thank you!
Re: Carlcare Is Here With You by CellTabRepairs: 10:17am On Feb 13, 2017
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Re: Carlcare Is Here With You by kwaraguy(m): 5:19pm On Feb 13, 2017
Carlcaresophia:

Sorry to hear that, could you please let us know your phone number, so that we can transfer your info to our colleagues to check the details? Thank you!

07068319532
Re: Carlcare Is Here With You by harjyboolar: 6:51pm On Feb 13, 2017
Good day, l want to flash my Techno R7 ( its not coming up),, the screen and the touch pad are damaged also. how much will it cost?
Re: Carlcare Is Here With You by Vasaratti16(m): 9:12am On Feb 14, 2017
please help.... i downloaded chainfire 3d on my rooted infinix phone but since then the phone is stuck on infinix logo model is infinix x506 2gb ram
Re: Carlcare Is Here With You by CellTabRepairs: 10:43am On Feb 14, 2017
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Re: Carlcare Is Here With You by echobazz: 2:16pm On Feb 14, 2017
pls my tecno w4 hotspot switches off on its own,and it does not stay up to ten seconds before switching off.
Re: Carlcare Is Here With You by Carlcaresophia: 10:58am On Feb 17, 2017
echobazz:
pls my tecno w4 hotspot switches off on its own,and it does not stay up to ten seconds before switching off.
Hello echobazz, please check the network settings and try to restart the phone. If the problem persists, you can try to taka your phone to the nearby Carlcare Service Center, our technicians there will help you with the problem. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 11:02am On Feb 17, 2017
yondaimee:
Hi carlcare my Tecno L7 suddenly started giving me a notification that mobile storage is damaged .How can this be fixed because I can't seem to see any storage on the phone
Hello yondaimee, you can try following ways
1. Delete files and apps you do not use usually.
2. Clear some caches in apps like whatsapp, FB etc. ways as following:settings---apps---(choose a app) Clear cache. (remeber to back up important files)
3. Instal apps like file manager,360 security, CCleaner and clean your phone in time.
4. Do not run too many apps at the same time.
5. Insert a SD card (if available), remove apps to it from internal memory. (Better to set it as default memory, ways as following:Settings-storage and memory-Default write disk)
6. Restore factory settings, but remember to back up important files.
If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. If you need us send your address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Re: Carlcare Is Here With You by Nobody: 11:44am On Feb 17, 2017
Hey Carlcaresophia, i lost the charger to my Tecno L8 plus, anywhere i can get an original replacement?

My location is awka.
Re: Carlcare Is Here With You by Carlcaresophia: 6:31am On Feb 20, 2017
IFEANNYI:
Hey Carlcaresophia, i lost the charger to my Tecno L8 plus, anywhere i can get an original replacement?

My location is awka.
Hello IFEANNYI, you can try to call the hotline of the nearest Carlcare Service Center, our colleagues there will check for you. Also, you can try to counsel with local retailer or online shops which sale Tecno phones. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 8:06am On Feb 20, 2017
Vasaratti16:
please help.... i downloaded chainfire 3d on my rooted infinix phone but since then the phone is stuck on infinix logo model is infinix x506 2gb ram
Hello Vasaratti16, can the phone be powered off? If not, you can try to leave the phone alone until it comsume all power and switches off. Then you can try to charge the phone and power on. If the problem persists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with the problem. If you need us send you address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 8:22am On Feb 20, 2017
RomeoMarvis:
pls help. my infinix hot 2 refuse to power on after successful flashing...drain battery immediately after connection...
Hello RomeoMarvis,you can try to restore factory settings, but remember to back up important files. If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. You can find our contact info in Carlcare App. If you need us send you address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Re: Carlcare Is Here With You by donlyone(m): 3:41pm On Feb 20, 2017
Hi CarlCare,

Help with my INFINIX ZERO TWO

I need to have my infinix zero two screen replaced.
How much will it cost, I need to bring it in immediately.

I have been calling your hotlines for months and the reply is always REPLACEMENT SCREEN NOT AVAILABLE.

If you guys don't have it I wonder who will. It's been long enough.
Re: Carlcare Is Here With You by cardoso514: 5:14pm On Feb 20, 2017
Since you don't work on Cubot H2,can you suggest who can fix my Cubot H2 touch screen pls!
Re: Carlcare Is Here With You by DannyJ19(m): 5:52pm On Feb 20, 2017
Hw much wud it cost to fix d screen&touchpad of infinx hot x507
Re: Carlcare Is Here With You by donlyone(m): 9:52pm On Feb 20, 2017
Hi CarlCare,Help with my INFINIX ZERO TWOI need to have my infinix zero two screen replaced.How much will it cost, I need to bring it in immediately.I have been calling your hotlines for months and the replyis always REPLACEMENT SCREEN NOT AVAILABLE.If you guys don't have it I wonder who will. It's been long enough.
Re: Carlcare Is Here With You by whogatti: 8:25am On Feb 21, 2017
hot4 home and multitask touch not working except return touch.... please help
Re: Carlcare Is Here With You by donlyone(m): 4:19pm On Feb 21, 2017
Hi CarlCare,

Help with my INFINIX ZERO TWO.

I need to have my infinix zero two screen replaced.How much will it cost, I need to bring it in immediately.

I have been calling your hotlines for months and the replyis always REPLACEMENT SCREEN NOT AVAILABLE.If you guys don't have it I wonder who will. It's been long enough.

Still waiting
Re: Carlcare Is Here With You by tafat: 6:10pm On Feb 21, 2017
I concur carlcare dey try die
Re: Carlcare Is Here With You by fruzzy: 10:58am On Feb 22, 2017
please how can i mute the start of tone(welcome tone} for itel1507.my sist have been having diffculty trying to mute it and i just cant figure it out through the settings,please help.
Re: Carlcare Is Here With You by CellTabRepairs: 3:33pm On Feb 22, 2017
coolClick My Name, View the resource you need!cool
Re: Carlcare Is Here With You by donlyone(m): 3:54pm On Feb 22, 2017
Hi CarlCare,

Help with my INFINIX ZERO TWO.

I need to have my infinix zero two screen replaced.How much will it cost, I need to bring it in immediately.

I have been calling your hotlines for months and the replyis always REPLACEMENT SCREEN NOT AVAILABLE.If you guys don't have it I wonder who will. It's been long enough.

I'm beginning to wonder if INFINIX has CUSTOMER SERVICE in Nigeria
Re: Carlcare Is Here With You by CarlcareOpebi(f): 4:30pm On Feb 22, 2017
whogatti:
hot4 home and multitask touch not working except return touch.... please help
Hello @whogatti You'll need to replace the device's Touchpad. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thanks!
Re: Carlcare Is Here With You by Akaewu: 11:58pm On Feb 22, 2017
How much to change hot 2 cracked screen.
Re: Carlcare Is Here With You by pheesayor(m): 8:09pm On Mar 05, 2017
hello Sophia, please let me know how to go about this problematic tecno phamtom z mini. whenever I try to use wifi or bluetooth the phone hangs for hours and I have to restart severally before it works again.

please help, thanks in anticipation.

cc CarlcareOpebi
Carlcaresophia:

Hello Vasaratti16, can the phone be powered off? If not, you can try to leave the phone alone until it comsume all power and switches off. Then you can try to charge the phone and power on. If the problem persists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with the problem. If you need us send you address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 7:08am On Mar 06, 2017
pheesayor:
hello Sophia, please let me know how to go about this problematic tecno phamtom z mini. whenever I try to use wifi or bluetooth the phone hangs for hours and I have to restart severally before it works again.

please help, thanks in anticipation.

cc CarlcareOpebi
Hello pheesayor, for the problem you can try following ways
1. Delete files and apps you do not use usually.
2. Clear some caches in apps like whatsapp, FB etc. ways as following:settings---apps---(choose a app) Clear cache. (remeber to back up important files)
3. Instal apps like file manager,360 security, CCleaner and clean your phone in time.
4. Do not run too many apps at the same time.
5. Insert a SD card (if available), remove apps to it from internal memory. (Better to set it as default memory, ways as following:Settings-storage and memory-Default write disk)
6. Restore factory settings, but remember to back up important files.
If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. You can find our contact info by download and sign in Carlcare App. If you need us send your address and hotline of our service center, please let us know the country and city you are living in now. Thank you!
Re: Carlcare Is Here With You by Dainnif(m): 8:45am On Mar 06, 2017
Hello, I brought my boom j7 for you guys last week to help me fixed the screen. But they later sent me a message to come a day pick it up cos their is no accessories after 4days. Please do you have the accessories now?
Re: Carlcare Is Here With You by pheesayor(m): 9:01am On Mar 06, 2017
none of these worked, I even restored factory settings and I lost the IMIEI
My issue is, if I take it to Carlcare center, how long will it take to be fixed as it is my only phone
Carlcaresophia:

Hello pheesayor, for the problem you can try following ways
1. Delete files and apps you do not use usually.
2. Clear some caches in apps like whatsapp, FB etc. ways as following:settings---apps---(choose a app) Clear cache. (remeber to back up important files)
3. Instal apps like file manager,360 security, CCleaner and clean your phone in time.
4. Do not run too many apps at the same time.
5. Insert a SD card (if available), remove apps to it from internal memory. (Better to set it as default memory, ways as following:Settings-storage and memory-Default write disk)
6. Restore factory settings, but remember to back up important files.
If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. You can find our contact info by download and sign in Carlcare App. If you need us send your address and hotline of our service center, please let us know the country and city you are living in now. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 9:07am On Mar 06, 2017
donlyone:
Hi CarlCare,

Help with my INFINIX ZERO TWO.

I need to have my infinix zero two screen replaced.How much will it cost, I need to bring it in immediately.

I have been calling your hotlines for months and the replyis always REPLACEMENT SCREEN NOT AVAILABLE.If you guys don't have it I wonder who will. It's been long enough.

I'm beginning to wonder if INFINIX has CUSTOMER SERVICE in Nigeria
Hello donlyone, sorry about the problem. Which Carlcare Service Center did you call? Please try to call our hotline during our working time so we can service you better. Our working time is 9:00 to 17:30 during weekday, and 9:00 to 14:30 on Saturday (we usually do not work on the last Saturday of each month). Thank you!
@CarlcareOpebi
Re: Carlcare Is Here With You by asumo12: 5:57pm On Mar 09, 2017
CarlcareOpebi:

Hi @Obaiyski you will have to pay to fix your device. What color is your phone? Please respond. Thanks!

Infinix zero complete screen is how much please?
Re: Carlcare Is Here With You by Carlcaresophia: 8:24am On Mar 16, 2017
pheesayor:
none of these worked, I even restored factory settings and I lost the IMIEI
My issue is, if I take it to Carlcare center, how long will it take to be fixed as it is my only phone
Hello pheesayor, about the repair time, please call the hotline of our service center directly, our colleagues will check it for you. Thank you!

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