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My Experience With Techno And Its Service Agent, Carlcare. - Phones (6) - Nairaland

Nairaland Forum / Science/Technology / Phones / My Experience With Techno And Its Service Agent, Carlcare. (36938 Views)

The Address And Hot Line Of Our Carlcare Service Center In Nigeria. / My Experience With Tecno/Carlcare / Kano Carlcare Service Centre(TECNO TELECOM LIMITED) (2) (3) (4)

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Re: My Experience With Techno And Its Service Agent, Carlcare. by initialize(m): 10:37pm On Oct 24, 2014
List of Phones coming out of China that can can compete with any of HTC One M8, Samsung Note 3, S5, LG-G3, Sony Xperia Z, which you should consider are:


Oppo Find 7

Iuni U3

Xiaomi Mi4

OnePlus one

ZTE Nubia 7

Huawei Honor 6

Meizu MX4


***Browse***
Re: My Experience With Techno And Its Service Agent, Carlcare. by smudge2079(m): 10:43pm On Oct 24, 2014
@OP so dat's y u are ranting? I was even thinking u were flogged or duped for real. Mtchewww

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by networkgenuis: 10:46pm On Oct 24, 2014
akpanikpe:

HTC one M8 is the real machine. Other phones De learn

When you lay your hands on Sony Xperia Z2, believe me you will come back here and modify your post.

http://m.gsmarena.com/sony_xperia_z2-6144.php

akereconfi:
Go and get Xperia ™ Z2

cool
Re: My Experience With Techno And Its Service Agent, Carlcare. by networkgenuis: 10:53pm On Oct 24, 2014
initialize:
List of Phones coming out of China that can can compete with any of HTC One M8, Samsung Note 3, S5, LG-G3, Sony Xperia Z, which you should consider are:


Oppo Find 7

Iuni U3

Xiaomi Mi4

OnePlus one

ZTE Nubia 7

Huawei Honor 6

Meizu MX4


***Browse***


Referring to One plus as a Chinese phone is the same thing as calling an iPhone a Chinese phone.
Though they are all made in China.

It is the brainchild of Xda developers.
Re: My Experience With Techno And Its Service Agent, Carlcare. by Nobody: 10:57pm On Oct 24, 2014
I can never buy anything Tecno in my Life again.. I bought Tecno N7 on may 5 2013, and from the 1st week it started misbehaving.. From the 1st week, I was drying it in the Sun.. It wont work Until U heat it Up, and it dint fall inside water.. and U cant press it if you are charging.. Mehn, The phone can iron ur clothe, after working for 30minutes on 3G at 100% full ba3.. and to think of it, I bought it 36k then..

I went to their customer's care at Ibadan and Lagos but to no Avail..

TECNO IS WACK..

4 Likes

Re: My Experience With Techno And Its Service Agent, Carlcare. by tconfi: 11:03pm On Oct 24, 2014
From all indications,majority of the people that contributed were either biased or based their views on personal experience! Pls engage on little research before concluding on issue like this! You can get the review info of such phone!

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by naijarates(m): 11:05pm On Oct 24, 2014
Food For Thought.

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by akiOYIBO: 11:07pm On Oct 24, 2014
Its not bern up to a 6 months I bought this tecno M3 but now i can barely press a button on the screen....it minimizes every second and the touch pad seizes every 0.5 seconds
Re: My Experience With Techno And Its Service Agent, Carlcare. by natureblack(m): 11:10pm On Oct 24, 2014
QMark:


Samsung ke? Tell me how Samsung is better than Techno apart from the premium brand positioning (on paper & in brand communications only, & not in user experience).

That cheap plastic. (Ref: Iphone's perfect response to their foolish online ad when they launched S3?)


Team HTC.

I know i'm going to get a lot of stones in the head for condemning Samsung, as half of Nigerians use the phone. I'm prepared for that. I'll reply you all here.




Guy, there is huge difference between sales volume and brand quality. I am talking about user experience here. Good marketing can sell my poo to you at the rate equivalent to your 1 month salary.



That's the phone posting my comments. You'll understand my language better than those who never tasted both sides. I used Samsung up to Galaxy S4 before resigning to what I consider as better option.



1. You forgot to mention the model. Of course you won't get all you want in all HTC phones, and same apply to every phone brand. I cant buy a Samsung R220 and expect it to impress me in 2014.
2. You forgot to compare your experience with Samsung
3. When comparing, remember that cost is a major factor. Compare a N10k Samsung with a N10k HTC, and N100k Samsung with N100k HTC. And not forgetting, Techno of N10k and N100k respectively.

I gave you a like bro.






That magic moment when a phone is QUITELY BRILLIANT.
Re: My Experience With Techno And Its Service Agent, Carlcare. by simdam500(m): 11:28pm On Oct 24, 2014
Do nairaland mod go on a break Why is fp boring on weekend ...

Yea... Life is too short, man can not kill himself... Shout out to the mod and super mod. Happy weekend
Re: My Experience With Techno And Its Service Agent, Carlcare. by mindtricks: 11:36pm On Oct 24, 2014
The crowd at Calcare main office in Lagos is no joke! Hmmm, recall I have been there and I can tell it was a hell of sort!! The agents seem to be doing their best, but it is obvious that Tecno has more much interest in selling of their phones than giving quality after sales support. They may end up offering a kind of solution but then, they may have stressed the hell out of you.

People should wary this issue and Tecno must sit up to sustain the goodwill they have or sit down and lose to their competitors.

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by mindtricks: 11:39pm On Oct 24, 2014
akiOYIBO:
Its not bern up to a 6 months I bought this tecno M3 but now i can barely press a button on the screen....it minimizes every second and the touch pad seizes every 0.5 seconds

If it's still within waranty, you may want to check their office and see how it goes.

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by Maccoy1(m): 12:24am On Oct 25, 2014
[center][/center][quote][/quote] i don laugh taya for comment 4rm page 1-5,but i wonder why people 'r oblivious of d fact dat cheap tins don't last....no matter how many times ur HTC FALL,EVEN IF D SCREEN CRACK,D touch wil continue workin...try Htc one series, dey work lyk Odeshi,let me not even talk of HTC M8 DAT phone was made by d devil himself...HTC(die-hard)..when my cousin first but his phantom Z, he was al over d place lyk he had acquired somtin,but i no no whr dat fone dey nw
Re: My Experience With Techno And Its Service Agent, Carlcare. by pzworld: 12:50am On Oct 25, 2014
Promote online, your songs, dance crew,
modelling works and design skills.
Also get a chance to participate in our
upcoming modelling and art work Ground
finally in abuja garki on 29 Nov 2014.
Visit us at our Aba office: No 14 Azikiwe
road Abia state
Or
For more enquiries call mr darry
08131865746.

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by openmine(m): 1:09am On Oct 25, 2014
gorgeousnogo:
And i'm even thinking of buying a new techno R7. #already confused#
get a tecno z u wont regret it... smiley

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by all4gud(m): 3:19am On Oct 25, 2014
hernyhorla:
Hello peeps, Techno phones and Carlcare, its service agent in this country are both corporate criminals as far as i concerned.
Please, if you are considering buying any of their phones - infinix and itel inclusive, think twice or take a visit to thier service centre and see what they do to users.I thought they have stepped up too like seriously until i fell into their trap. Policy exchange thing is d climax of their robbery.
I bought a Techno H7 on 10th of July precisely and 2 weeks ago, the phone started hanging. i searched online for what to do and i found out about the service agent. I was so excited, rushed there and behold this crowd of life. I was asked to register the phone which i did, come back next day. I have gone like 5 times and the phone has not been fixed and the final say now there is no board for now. it sounds so funny to me and come to think of it, i gave out all the back up phones i can manage when i bought the phone. o ma seeeeeeeeee oooo

I am really frustrated right now that i dont know what to do again other than to buy another phone( looking at samsung Grand) when there is no money .
.

I have a brand new Original Lenovo phone octa core, Android OS 4.4.3 smart phone for sale.
Recording Definition: 1080P
Brand Name: Lenovo
Thickness: Ultra Slim(<9mm)
Design: Bar
CPU: Octa Core
Cellular: GSM/WCDMA
Display Resolution: 1920x1080
Touch Screen Type: Capacitive Screen
Screen LCD Type: IPS
Display Size: 5.5
SIM Card Quantity: Dual SIM Cards
Release Date: 2013
RAM: 2G
Band Mode: 2SIM/Dual-Bands
Camera: 13.0MP
Talk Time: more
ROM: 4G
Operation System: Android
Feature: GPS Navigation,Email,FM Radio,MP3 Playback,Touchscreen,QWERTY Keyboard,Bluetooth,Wi-Fi,Memory Card Slots,Video Player,Gravity Response,Front Camera,Message,HD Video Player,GPRS
Battery Type: Detachable
Item Condition: New
Camera Type: Front & Back Camera
Battery Capacity(mAh): 2800mh
Size: 152.6*7.9*75mm
Lenovo Model: s820 s820i
2g network: GSM 850/900/1800/1900
3g network: WCDMA 850/2100
Play store: support
FM Radio: support
GPS: in-built

Price is 40k. Call me on this Sunday afternoon on 09099522813
Re: My Experience With Techno And Its Service Agent, Carlcare. by vincencior(m): 3:34am On Oct 25, 2014
Thank God for tecno. can't imagine buying Samsung and Apple at 90k.

2 Likes

Re: My Experience With Techno And Its Service Agent, Carlcare. by Agbo2(m): 3:49am On Oct 25, 2014
[color=#990000][/color]

[size=8pt]Imagine,
I bought one of their tablets, just 1 month old, and all I got from them after going and coming back 4 times was that they do not have the parts for that product and I can only swap for another of their cheap products at a ridiculous rate (about half the cost of the tablet).
They said the same thing to more than 10 other people customers in my presence.

Carlcare & Techno have the worst customer service in the world!
Re: My Experience With Techno And Its Service Agent, Carlcare. by kilokeys(m): 5:00am On Oct 25, 2014
ddooskie:
angry fallacy of hasty generalisation.
a futarian?
Re: My Experience With Techno And Its Service Agent, Carlcare. by OpraMenu(m): 6:30am On Oct 25, 2014
Guy 4get weda d fone is cheap or not. U re impatient, d minimum tym heard dey giv is 1mnth if dey can't get de parts to repair d fone on tym ur collection date, dey wil giv u a beta fone. Chi ki na

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by christopher123(m): 7:25am On Oct 25, 2014
eleko1:
What is wrong in buying thing according to ur pocket?Must she overstretch herself to buy something she can't afford and who told U expensive phone's' dnt develope'd'/have issue?My Nokia phone is still @ Nokia care center,opposite computer village since March last year.All they do there is a gimmick/play U.At the end of the day,they'll not fix it for.

Nokia is a cheap phone also so what do you expect ...their lumia comes in plastic casing

If phones ain't in amoled screen with corning glass ...count me out

But wish her or you luck
Re: My Experience With Techno And Its Service Agent, Carlcare. by ddooskie(m): 7:26am On Oct 25, 2014
kilokeys:

a futarian?
nahhh! ...GreatIfe!

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by christopher123(m): 7:28am On Oct 25, 2014
all4gud:
.

I have a brand new Original Lenovo phone octa core, Android OS 4.4.3 smart phone for sale.
Recording Definition: 1080P
Brand Name: Lenovo
Thickness: Ultra Slim(<9mm)
Design: Bar
CPU: Octa Core
Cellular: GSM/WCDMA
Display Resolution: 1920x1080
Touch Screen Type: Capacitive Screen
Screen LCD Type: IPS
Display Size: 5.5
SIM Card Quantity: Dual SIM Cards
Release Date: 2013
RAM: 2G
Band Mode: 2SIM/Dual-Bands
Camera: 13.0MP
Talk Time: more
ROM: 4G
Operation System: Android
Feature: GPS Navigation,Email,FM Radio,MP3 Playback,Touchscreen,QWERTY Keyboard,Bluetooth,Wi-Fi,Memory Card Slots,Video Player,Gravity Response,Front Camera,Message,HD Video Player,GPRS
Battery Type: Detachable
Item Condition: New
Camera Type: Front & Back Camera
Battery Capacity(mAh): 2800mh
Size: 152.6*7.9*75mm
Lenovo Model: s820 s820i
2g network: GSM 850/900/1800/1900
3g network: WCDMA 850/2100
Play store: support
FM Radio: support
GPS: in-built

Price is 40k. Call me on this Sunday afternoon on 09099522813


Motorola RAZR droid is better and slimmer
Re: My Experience With Techno And Its Service Agent, Carlcare. by Abbey2sam(m): 7:40am On Oct 25, 2014
GoodluckJonatan:
I use techno nah #TEAM CORRUPTION TILL 2019 cheesy grin

after all stealing no be corruption

1 Like

Re: My Experience With Techno And Its Service Agent, Carlcare. by eleko1: 7:46am On Oct 25, 2014
Since she didn't have the mean of buying fancy(costly)phone,common sense demand it that she CUT HER COAT ACCORDING TO HER CLOTH not over STRETCH'ING' urself in the name of useless entity
christopher123:


Nokia is a cheap phone also so what do you expect ...their lumia comes in plastic casing

If phones ain't in amoled screen with corning glass ...count me out

But wish her or you luck
Re: My Experience With Techno And Its Service Agent, Carlcare. by fidzy(m): 8:34am On Oct 25, 2014
bunmioguns:
Wetin I go say to this now





undecided

Tell am sorry
Re: My Experience With Techno And Its Service Agent, Carlcare. by major466(m): 8:41am On Oct 25, 2014
hernyhorla:
Hello peeps, Techno phones and Carlcare, its service agent in this country are both corporate criminals as far as i concerned.
Please, if you are considering buying any of their phones - infinix and itel inclusive, think twice or take a visit to thier service centre and see what they do to users.I thought they have stepped up too like seriously until i fell into their trap. Policy exchange thing is d climax of their robbery.
I bought a Techno H7 on 10th of July precisely and 2 weeks ago, the phone started hanging. i searched online for what to do and i found out about the service agent. I was so excited, rushed there and behold this crowd of life. I was asked to register the phone which i did, come back next day. I have gone like 5 times and the phone has not been fixed and the final say now there is no board for now. it sounds so funny to me and come to think of it, i gave out all the back up phones i can manage when i bought the phone. o ma seeeeeeeeee oooo

I am really frustrated right now that i dont know what to do again other than to buy another phone( looking at samsung Grand) when there is no money .
I also use a Tecno H7 device. Bought it in July. Never had issues with it till date.

2 Likes

Re: My Experience With Techno And Its Service Agent, Carlcare. by MrDoGood(m): 9:15am On Oct 25, 2014
op

ur fada get shares for tecno?

y u wan kill urself ?
Re: My Experience With Techno And Its Service Agent, Carlcare. by MrDoGood(m): 9:17am On Oct 25, 2014
fidzy:


Tell am sorry

op na girl?

cos girls too like sorry
Re: My Experience With Techno And Its Service Agent, Carlcare. by spiralwedge(m): 9:24am On Oct 25, 2014
@op, my experience with quite carlcare was the opposite. I enjoyed excellent customers service and a satisfactory one too despite the crowd.
Mine was newly bought too and had a censor fault. I was told repairs depend on the availability of the parts. I was lucky and I waited to collect it fixed same day. The lady told me it could have taken to a week or 2, had it been a new censor was not available. But I was ready for that.
I did not pay a dime.

In your own case, I do not see how Carlcare is at fault here. Where did you buy the phone from? That's the real issue.

And why do u keep going there when you have not been contacted to come?

To me, its just one of those life experiences one goes through once in a while. In such cases, you need a lot of patience, faith and optimism without much castigation and regrets.

3 Likes

Re: My Experience With Techno And Its Service Agent, Carlcare. by Nobody: 10:10am On Oct 25, 2014
hernyhorla:
Hello peeps, Techno phones and Carlcare, its service agent in this country are both corporate criminals as far as i concerned.
Please, if you are considering buying any of their phones - infinix and itel inclusive, think twice or take a visit to thier service centre and see what they do to users.I thought they have stepped up too like seriously until i fell into their trap. Policy exchange thing is d climax of their robbery.
I bought a Techno H7 on 10th of July precisely and 2 weeks ago, the phone started hanging. i searched online for what to do and i found out about the service agent. I was so excited, rushed there and behold this crowd of life. I was asked to register the phone which i did, come back next day. I have gone like 5 times and the phone has not been fixed and the final say now there is no board for now. it sounds so funny to me and come to think of it, i gave out all the back up phones i can manage when i bought the phone. o ma seeeeeeeeee oooo

I am really frustrated right now that i dont know what to do again other than to buy another phone( looking at samsung Grand) when there is no money .
Tecnos care is rabbish. Gionee has a care agent in every city they hav a dealer. But tecno wil keep ur phone for months cos every problem is taken to lag or ph.

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