Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,152,425 members, 7,815,957 topics. Date: Thursday, 02 May 2024 at 10:11 PM

Shippyme Customer Care Thread On Nairaland - Business (11) - Nairaland

Nairaland Forum / Nairaland / General / Business / Shippyme Customer Care Thread On Nairaland (46128 Views)

UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] / How To Get A 100% Free USA Shipping Virtual Address Via Shippyme / Review On Www.shippyme.com (2) (3) (4)

(1) (2) (3) ... (8) (9) (10) (11) (12) (13) (14) ... (22) (Reply) (Go Down)

Re: Shippyme Customer Care Thread On Nairaland by tope777(m): 9:40am On Nov 13, 2014
Re: Shippyme Customer Care Thread On Nairaland by westwinds: 10:12am On Nov 13, 2014
irohadis:


Your package has been prepared for shipping since March 10, 2014, 6:54 p.m. You did not pay for it to be shipped. Meanwhile it started accumulating demurrage up the current value of =N= 10,524.70. Your actual freight cost is =N= 4,348.51 in addition to the handling options you selected for your booking. You can see the breakdown of your invoice below. Fact.


Services
Freight (International) $ 24.99 =N= 4,348.51
Freight (Local) $ 10.00 =N= 1,740.00
Total Actual Weight 2.00 lbs 0.91 kg
Total Dimensional Weight 3.62 lbs 1.64 kg
International Freight rate $ 6.00/lb =N= 1032.00/lb
VAT $ 3.05 =N= 531.14
Handling Charge $ 5.00 =N= 870.00
PS&DG $ 6.06 =N= 1,054.35
Consolidation Fee $ 10.00 =N= 1,740.00
Strip-My-Package Fee $ 5.00 =N= 870.00
Total Demurrage Incurred $ 60.49 =N= 10,524.70
TOTAL $ 124.59 =N= 21,678.65

I am not happy at your response at all... you know why? Because you effectively tried to bypass all the incidents that happened which has led to the package accumulating all these demurrage..... At the time I made the purchase and sent to your address, i wanted to purchase other stuffs along with those and that was the reason why i chose consolidation.... When the package showed delivered, i started calling and writing you numerous emails just to get confirmation that you have received my parcel..... you and your customer service declined to respond to me for months.... since i did not hear from you, i could not purchase anything more... then from no where, you guys started talking of demurrage and gave me a fucging hat as compensation.....

The package was bought from ebay on the 13th of February and delivered to you 2 days later...

To say "I regret dealing with shippyme".... is to utter the nicest compliment i have for your SHIPPYME services....

To be frank, i never had any problems when i was just using your other service... circuitatlantic.... infact, i regret not using your pay for me.... i just wanted to test my hand with shippyme and it was burned beyond recognition.... Ah.... i feel so pained... the tablets were for my children and after all the hope i gave them showing them the pictures and all..... shippyme made me feel like a BIG fool to my children... and now you people want me to pay extra for your own inefficiency..........Did I wrong you by dealing with you?? Why should you pay me with a coin that doesnt belong to me Money is not easy for me.., everyday i cry to my creator... He shall be the judge for this...

3 Likes

Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 11:57am On Nov 13, 2014
Catlanta:
Hello, Shippyme does reply every email. However, the issue you raised is one which you have been given a definite answer to already.
it a lie I sent a mail fot my product with u guys dat I paid for since on d 27th november dat d status have not change u all formed busy only for shippyme to reply me after 3weeks dat d shipping number I gave is wrong n I checked my mail n immediately gave d correct number 3dayas now no reply. I've been posting d same number here for like eternity n u or irohadi have done noting abt it I tot dis forum is dead only for me to check n c u shamelessly replying people to open account n dat u reply mail after 3weeks reply indeed. I tot irohadi said dey don't need customers again dat dey r doing well incase u care my nuber is S1410065753
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 12:06pm On Nov 13, 2014
Your number has already been noted and you have already been notified that your package will be shipped with the next available batch leaving the US. Thank you for using Shippyme.
dailydolar:
it a lie I sent a mail fot my product with u guys dat I paid for since on d 27th november dat d status have not change u all formed busy only for shippyme to reply me after 3weeks dat d shipping number I gave is wrong n I checked my mail n immediately gave d correct number 3dayas now no reply. I've been posting d same number here for like eternity n u or irohadi have done noting abt it I tot dis forum is dead only for me to check n c u shamelessly replying people to open account n dat u reply mail after 3weeks reply indeed. I tot irohadi said dey don't need customers again dat dey r doing well incase u care my nuber is S1410065753
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 4:02pm On Nov 13, 2014
Catlanta:
Your number has already been noted and you have already been notified that your package will be shipped with the next available batch leaving the US. Thank you for using Shippyme.
@ catlanta y do u people always tell lies upon lies nobody has contacted me on dis mater n not even once on dis forum did anybody say dis, so y do u say I've already been contacted pls kindly let me c d mail trail of evident dat u did contact me. I am et to notice dis even on d shippyme as I type dis abeg report accurate info if u r saying noted will b shipped beta dan u have already contacted me, all in all u people lack reporting ethics n customer raltionship. Thank for atleast saying something unlike d stupid irohadis dat called me a paid troll. Also I saw dat dis shipment S1410065753 has ladipo kuku as were am supposed to receive it well for ur info I stay in PH n I've neva receive package in lag b4 so kindly update dat to ABC terminal PH
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 5:12pm On Nov 13, 2014
This thread was created as a forum to offer customer service to those of our customers who are more comfortable using nairaland. There is no need to descend to name calling, we are here to make your Shippyme experience better. Your request has been noted and the change effected.
dailydolar:
@ catlanta y do u people always tell lies upon lies nobody has contacted me on dis mater n not even once on dis forum did anybody say dis, so y do u say I've already been contacted pls kindly let me c d mail trail of evident dat u did contact me. I am et to notice dis even on d shippyme as I type dis abeg report accurate info if u r saying noted will b shipped beta dan u have already contacted me, all in all u people lack reporting ethics n customer raltionship. Thank for atleast saying something unlike d stupid irohadis dat called me a paid troll. Also I saw dat dis shipment S1410065753 has ladipo kuku as were am supposed to receive it well for ur info I stay in PH n I've neva receive package in lag b4 so kindly update dat to ABC terminal PH
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 8:21pm On Nov 13, 2014
Catlanta:
This thread was created as a forum to offer customer service to those of our customers who are more comfortable using nairaland. There is no need to descend to name calling, we are here to make your Shippyme experience better. Your request has been noted and the change effected.
@catlanta irohadis stated name calling first and I've have lost faith is dis coy pls all I need is to send me my pckage n let me carry myself out here. D only tin I can c on my log on is dat d cash has been increased from abt 4k to 5,359.20 with my address same as b4
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 6:23am On Nov 15, 2014
This shitty company that's holding my package. Bunch of liars.

https://www.nairaland.com/1854219/updated-shippyme.com-nightmare-waiting-happen/7#28017381
Re: Shippyme Customer Care Thread On Nairaland by xmarksthespot: 8:16am On Nov 15, 2014
I SEARCHED FOR S H I T T Y M E AND I LANDED HERE..... HMMMMMM SMELLS SHIT ALL OVER HERE...

S H I T T Y M E INDEED..... THIEVES...
Re: Shippyme Customer Care Thread On Nairaland by xmarksthespot: 12:00pm On Nov 15, 2014
SHIPPYME == SHITTYME....

Dead business.... steals goods by inflating charges 50 times cost of items...
how can a human being cheat other human beings the way shittyme is doing?

poo COMPANY.... thieving company... you must take your business off nairaland and go and find other gullible people elsewhere.....

We are tired of your poo.... There are better shipping companies on nairaland here that are cheaper, faster and do not steal from clients
under false pretences.....

Shittyme (Shippyme) is going down.....down.... God has heard our cries and the numerous pains you have caused us..... you have broken
our hearts.. stolen our goods via false pretenses.... false representation and thieving charges... You are nothing but a nightmare.... we are
leaving you now to bask in the glory of the nightmare you motherf....ckers have created....

COMPLAINS EVERYWHERE.... STOLEN GOODS..... I HOPE YOU MOTHERPHUCKERS CHOKE ON THE MONEY YOU MAKE FROM SELLING MY GOODS...

1 Like

Re: Shippyme Customer Care Thread On Nairaland by twinskenny(m): 1:25pm On Nov 17, 2014
shippyme,

remember you are still owin me 300k... and i believe you have my account number..

do the needful.

and by the way.. thanks for employing that other guy... no wonder he kept quite, but as for me. your offer of employment wont do me any good pay my money. thank you

1 Like

Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 10:30pm On Nov 17, 2014
twinskenny:
shippyme,

remember you are still owin me 300k... and i believe you have my account number..

do the needful.

and by the way.. thanks for employing that other guy... no wonder he kept quite, but as for me. your offer of employment wont do me any good pay my money. thank you
dis guys r just something else do u know dat dat package I paid for since october 27 has not been assigned to any batch n ve called dem,send mail and even post on NL to no avail catlanta told me last week dat its noted u can read our exchange above I log into my account dey did noting all dey did was to add extra 1kplus to d money am to pay n no reason for dat n stil no mail n my account is still reading same n nobody is pickig my call since money dey r lucky am in ph I would have storm dere office n give dem d heat of Dere life
Re: Shippyme Customer Care Thread On Nairaland by twinskenny(m): 8:57am On Nov 18, 2014
dailydolar:
dis guys r just something else do u know dat dat package I paid for since october 27 has not been assigned to any batch n ve called dem,send mail and even post on NL to no avail catlanta told me last week dat its noted u can read our exchange above I log into my account dey did noting all dey did was to add extra 1kplus to d money am to pay n no reason for dat n stil no mail n my account is still reading same n nobody is pickig my call since money dey r lucky am in ph I would have storm dere office n give dem d heat of Dere life

are you serious?
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 10:54am On Nov 18, 2014
An extra charge you requested for so your package could be sent to you via ABC as opposed to office pick up which was the initial delivery option.
dailydolar:
dis guys r just something else do u know dat dat package I paid for since october 27 has not been assigned to any batch n ve called dem,send mail and even post on NL to no avail catlanta told me last week dat its noted u can read our exchange above I log into my account dey did noting all dey did was to add extra 1kplus to d money am to pay n no reason for dat n stil no mail n my account is still reading same n nobody is pickig my call since money dey r lucky am in ph I would have storm dere office n give dem d heat of Dere life
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 12:24pm On Nov 18, 2014
What is the status of S1410200277. You guys have taken down my view. I cant view any update. I need updates on the packages in that booking.
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 2:30pm On Nov 18, 2014
We updated the platform yesterday and this could have affected your ability to view the details of your booking. You should be able to view the the items in your booking now. We've rectified the glitch.
drakeskull:
What is the status of S1410200277. You guys have taken down my view. I cant view any update. I need updates on the packages in that booking.
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 3:02pm On Nov 18, 2014
Catlanta:
We updated the platform yesterday and this could have affected your ability to view the details of your booking. You should be able to view the the items in your booking now. We've rectified the glitch.

Status is what i ask for and most esp the other packages.
Re: Shippyme Customer Care Thread On Nairaland by gbemiga1(m): 12:10am On Nov 19, 2014
hello.please i want to know why my order is yet to be shipped since 31/10/14 that i paid. for how many weeks will orders have to wait before been shipped? i wonder why the status remained 'prepared for shipping' for 2 weeks. the status has been 'Assigned to batch' for more than a week now.this is my order number.s1410287911. i am not happy at all. thanks.
Re: Shippyme Customer Care Thread On Nairaland by twinskenny(m): 9:38am On Nov 19, 2014
Shippyme

I bought some items for a friend and had them shipped by Shippyme. The items were all delivered to Shippyme and Shippyme shipped them out. When the package was delivered, a Blackberry Q10 phone was missing, probably stolen.
I informed Shippyme staff and subsequently, my calls were no longer picked and my mails were no longer replied.
Totally disappointed in an organisation that I had used several times in the past could treat me so shabbily.

Thank you
Metamba


above is the complain from another customer...


now look at shippyme logic.....

you charged the guy that stole our items to court and he is going to pay you the full value of the missing item including damages.. yet you wont be able to refund us in full? what kind of a joker are you? who does that? the same court will rule for us.. am gathering people who items were stolen by you. you have to paid for damages and delayed delivery. i dont think you understand what u are doing. and the consequences too.

I just fully hope you undrestand what you are doing.. why are so insensitive to peoples plight? you locked up the same guy for almost 1month. yet no one has charged you yet for stealing there items

and you cant even come to term with your loyal customers?

you think you can come to the backyard and bribe everyone with money and employement letter like you did to ewuajale? no my friend. there are some people out there who can not be bought!!! i am one of them. i will follow this through and through. be prepared!!!


NOTE to all: ps if your item(s) is stolen please get in touch with me.. its urgent my contacts is in my signature.
thank you
Re: Shippyme Customer Care Thread On Nairaland by corrall(f): 10:29am On Nov 19, 2014
sluvy4tune:

Shoptomydoor ?
Bros that one worse o except u are not using their China route
Staybless

Bros, i have used shoptomy door from US, and no issues what so ever.

1 Like

Re: Shippyme Customer Care Thread On Nairaland by teemy(m): 11:35am On Nov 19, 2014
Please process payment 466313183 to complete invice 1411180203. Thanks
Re: Shippyme Customer Care Thread On Nairaland by gbemiga1(m): 12:44pm On Nov 19, 2014
gbemiga1:
hello.please i want to know why my order is yet to be shipped since 31/10/14 that i paid. for how many weeks will orders have to wait before been shipped? i wonder why the status remained 'prepared for shipping' for 2 weeks. the status has been 'Assigned to batch' for more than a week now.this is my order number.s1410287911. i am not happy at all. thanks.
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 2:33pm On Nov 19, 2014
Thanks. We'll get on this right away.
teemy:
Please process payment 466313183 to complete invice 1411180203. Thanks
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 2:44pm On Nov 19, 2014
Catlanta:
An extra charge you requested for so your package could be sent to you via ABC as opposed to office pick up which was the initial delivery option.
u mean I will use 5kplus to shp one fone I bet u if u check very well u wll c I've been ova charged but mind u till now as I type it has not been assigned to a batch is dat also d reason I laff u huys cos d only luck u have is am not in lag but mind u if I visit lag as am planning n my package is still undelivered u won't like me its a promise also anoda package with S1409098270 which has been process for delivery since 13 nov I've bnot heard anything abt it so may be I am still a paid troll like dat fool irohadis stated but am sure dis coy will fold up very soon
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 2:50pm On Nov 19, 2014
twinskenny:


are you serious?
guy I tell u even d perf I bought for one of my oga children dem neva deliver n ts like 3mths now my fone for my wife bithday don pass she neva c fone n u say dis people will progress in dere life? De wll eva c good I promise u especially dat dada guy wey call himself irohadis he will soon go mad cause hm don get mad person costume already even ctlanta coe here delie for me say dem don assign am to batch dat was like a week or so but as I type noting has been done dey only add extra charge to my money by charging me twice for one transaction. Well 4 dere info I gve dem 4days n dey will here from my lawyer me no dey play with dem ooo if dey like make dem ship am
Re: Shippyme Customer Care Thread On Nairaland by DrLekan2: 3:31pm On Nov 19, 2014
Although I have had a good experience with shippyme, I am now beginning to doubt their efficiency because my colleague whom I recommended to them is not currently enjoying good customer service. After 2 mails and 3 phone calls to shippyme to merge booking S1410301505 (1 item) with S1411035670 so that they can be shipped and billed together, all they give is promises to do same but up till now after like one week of the delivery of the items, nothing has been done.

You therefore have to watchout as shippyme has poor customer service; Reasons:
1. They hardly attend to emails. Note, the present issue I am referring to has not been resolve after two (2) mails on the subject matter on November 5,12. I also sent an email on this issue on a seperate date but no update yet.
2. When you call shippyme, they promise to resolve your issue but you have to call several times probably before the issue is resolved. I have made three phone calls on the said issue but it has not been resolved
3. When you call the USA office, the phone continues to ring until you get a voicemail prompt. When you try to record a message, what you hear is mailbox full so that no message can be recorded.
Re: Shippyme Customer Care Thread On Nairaland by DrLekan2: 3:44pm On Nov 19, 2014
My problem with Nigerian companies is poor customer service. I can accept it if organisations make little mistakes, but I detest poor customer service. Also waiting for update on my account on S1411064241 after payment had been made like 3 days ago.

The response from shippyme's customer service is that Financial officer is handling; no confirmation yet on receipt of money or update on account. Really baffled about how long it will take to verify payment to an organisation's account that is efficient.
Re: Shippyme Customer Care Thread On Nairaland by Olema: 2:43pm On Nov 20, 2014
Shippyme what's happening with my Order S1410019905. Mails are not being replied and when I call you guys don't even seem to know what to do. I need answers.
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 8:26pm On Nov 20, 2014
Today makes it the 9th business day I paid for shipping and my item hasn't shipped yet and one of it hasn't even been assigned. Now, tell me where the 8 - 12 days comes in. Wouldn't talk much.
Re: Shippyme Customer Care Thread On Nairaland by twinskenny(m): 10:28pm On Nov 20, 2014
drakeskull:
Today makes it the 9th business day I paid for shipping and my item hasn't shipped yet and one of it hasn't even been assigned. Now, tell me where the 8 - 12 days comes in. Wouldn't talk much.

Welcome to the club bro... hope they find your items
Re: Shippyme Customer Care Thread On Nairaland by teemy(m): 9:29am On Nov 21, 2014
Awaiting processing on order 1411180203. Thank you
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 4:31pm On Nov 21, 2014
The packages have been delivered to the carrier and we expect arrival this weekend with customs clearing to follow immediately. The second package is an Air Hazmat item and will fly separately. it will be updated shortly.
drakeskull:
Today makes it the 9th business day I paid for shipping and my item hasn't shipped yet and one of it hasn't even been assigned. Now, tell me where the 8 - 12 days comes in. Wouldn't talk much.

(1) (2) (3) ... (8) (9) (10) (11) (12) (13) (14) ... (22) (Reply)

Max Air CEO, Mangal, Is Dead / Naira Exchange Rates Today / Chinese Man Speaking Complete Igbo To His Nigerian Customer In China(pics)

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 73
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.