Catlanta:


Hello Musa,

We regret any inconvenience. This is a Sea Freight order that was shipped on Feb. 19, 2015 and usually takes 8 to 10 weeks to deliver. We are expecting the shipment to arrive in April. After which you will be updated. Thank you.

ulotoyebta:


Any update yet? Another week has gone.

Catlanta:


Hello Tolu,

I am sorry to hear that your package got delayed. This usually doesn't happen and I apologize for the frustration this has caused. As an online Company, we rely heavily on the carrier to deliver our orders to our customers and sometimes, despite all our efforts, there can really be unforeseen incidents that are beyond our control.

Considering the time that had passed we believe your package was wrongly assigned. We are expecting our pending consignment to finish clearing Customs this week. However, if the package is not found, then we will have to refund you the declared value of the package.

Strong customer feedback like yours helps us continue to improve the service we provide, and we appreciate the time you took to write us. Once again we regret any inconvenience this must have caused you. Thank you fro your patience.

Regards.

Titan5g:


My experience
My initial perception of the e -Merchant circuit atlantic has been one of a 5 star performance, even referring them to colleagues , friends and family . However as year go by, they have shown they are not organised , declining in services delivery , and on many occasions failed to deliver products purchased
I get constant reply of "we have escalated to our US team".

Sometime in 2014 , I ordered for 2 phones of different makes, and they delivered 2 of same make. I let it go.

A colleague ordered for some fashion accessories of less then $50 , and they delivered to her someone else's Apple Mac air laptop, 2 iphones, 2 PlayStation game pads of thousand of dollars. She had to return them

These are the latest orders I made, considering the very small dollar value.
1501265671: shipped since Jan 2015 (3 month counting)
A Nautica perfume ordered to mark the birthday of a beloved friend, until now was never delivered

1410148053: Shipped Since last Nov 2014 (5 months counting)
Honda touch up paint, which i wanted to use on small dings, marks from okada and keke riders. May have been delivered in planet Jupiter

I hope i share the same displeasure with some Nairalanders.
God bless you all.

rockok:
A beg shippyme, what is the statue of my package s1412053591? Pls don't tell ready for collection. I want to know where it is. Not at your office in lagos i believe. Because that is not what i paid for. Pls tell me i won't bother doing any business with you again. I tire for una.

imas:
With all these complaints and lamentations, even if you put gun for my head I no go do business with these guys, haba the complaints too much na I know these shipping companies do have their issues at times but what I see here is rather pathetic, too bad.

donpata:
Ah!! And i was about buying a tablet from ebay hoping shippyme will assist me in bringing it here real fast. Am quite astonished by the complains here and on other sites. I have never used shippyme but i remember using circuit atlantic to ship a phone from ebay. It was meant to take 16 days but i got it in about a month. The joy of seeing it waived my anxiety.
But for me to be expecting a product for upward of 3months as the complaints have revealed is a NO! NO! for me. Thank God i came here before clicking PAY!

Catlanta:


Hello,

We regret any inconvenience this delay must have caused you. Even as we try our best to ensure that you packages get delivered to you safely it is inevitable for unseen occurrences like this to occur. This is why we encourage our customers to insure their orders.

Looking at the time that had passed on this order, I am afraid the package must have been lost in transit. However, if we find the package we will notify you. Once again we regret any inconvenience. Thank you.

bestofibkpumpn:
Hello caltlanta,
i will like to confirm this information, are we to pay before item can be shipped down from USA to Nigeria, cant we pay on delivery
Kindly get back to me as soon as you can

osufamily:
Alejo Oran in your oviz today is either my goods are available or be prepare for war...heading to your office right now...S1411180690

osufamily:
Alejo Oran in your oviz today is either my goods are available or be prepare for war...heading to your office right now...S1411180690

planetuzor:
Hello, this is more than 4 weeks now, why have i not been able to recieve my goods (S1411115149)

Am seriously not going to take it likely with you people again. This is Exactly ( 6 MONTHS) and my good has not arrived. Who does that.. Within this same 6 months have shipped items from SGK Global more than 3 times that has arrived. What other excuse do you have...

AM left with violently following this case now. I swear to God Almighty, i will follow this matter with all i have to any lent by all means available... You will see me in your office tomorrow. Pay me the 40k I paid into your account here in Nigeria and Return my goods to AMAZON.com in the USA or send it to SGK Global in texas with my name in this format. Am no more interested in your shipping.

osufamily:
Alejo Oran in your oviz today is either my goods are available or be prepare for war...heading to your office right now...S1411180690

Catlanta:


Hello,

Every business has its up and downs, it is how we effectively manage the problems that matters. Your feedback do help us a long way to get better. Thank you.

preciouschiomy:


My package with booking no S1407076464 was delivered to SHIPPYME by Amazon on 14th of April. I have called your Lagos office several times and it has been one excuse after another.