Pidgin2:



So you have 200K to waste like DAT? Ok, let me help you with the AdSense software, travel to a state where there is less demand and apply, use your brain bro, haba

If you must apply in Abuja,ask questions, take your time to do some research first. Na your money sha, werin concern me sef

There are cases NIS state branches can handle, you most go to Abuja even lost cases some state branches will have to send it to abuja also sort their colleque on top then you now have to wait till anytime it comes, I renwed my previous passport that got lost in Taraba, 23k, the next day i got it

cowleg:


He said he already paid for 32pages, I saw the approval letter from the ACG, my passport has been cancelled and I have been in abuja. I went their last week, there is no production ongoing, people capture and leave.

He can swap it for 64 page when you mention money to him but it depends on how urgent you need it if its not urgent then await for at least every week you give him a call

MCzubby247:

He can swap it for 64 page when you mention money to him but it depends on how urgent you need it if its not urgent then await for at least every week you give him a call

I told him I will not pay one naira again.

cowleg:


I told him I will not pay one naira again.

He won't do it cos he isn't gonna gain
He will only keep playing you till that 32 page is out,
Then you just have to wait

Pidgin2:



So you have 200K to waste like DAT? Ok, let me help you with the AdSense software, travel to a state where there is less demand and apply, use your brain bro, haba

If you must apply in Abuja,ask questions, take your time to do some research first. Na your money sha, werin concern me sef

No need arguing with you, you just showed you are a dunce, you sit in your room and assume. I thought I'm arguing with someone who knows what she is saying. Just negodu... See if you lost your passport or wanna correct of change details you must come to abuja even if you have stayed 20years in USA. Its only done on the approval by the ACG passport. People travel from oversee just to replace lost passport or change details like name or date of birth.. Abeg go sleep.

MCzubby247:

He won't do it cos he isn't gonna gain
He will only keep playing you till that 32 page is out,
Then you just have to wait

I understand bro. Thanks for the feedback.

cowleg:


No need arguing with you, you just showed you are a dunce, you sit in your room and assume. I thought I'm arguing with someone who knows what she is saying. Just negodu... See if you lost your passport or wanna correct of change details you must come to abuja even if you have stayed 20years in USA. People come from oversee just to change lost passport or change details.. Abeg go sleep.

You are too simple minded my brother, I will not argue with you, have it your way sir, I now see the reason for your peculiar moniker, good nite

Pidgin2:


You are too dull my brother, I will not argue with you, have it your way sir, I now see the reason for your peculiar moniker, good nite

Mumu

BabaAlabi:
If this same online payment processing is replicated for drivers license procurement, I bet you that things would improve. The world has gone digital and Nigeria should not be left behind.
In order to curb deliberate slowness in processing of the passports (now that extra money will no longer enter their greedy hands), the management should make it mandatory for a specific minimum number of passports to be processed daily. Any number short of this should result in query and possible termination of employment.

Driving licence is done online. I have done mine repeatedly and paid online without paying any extra cash to anybody.

It's only people that are not patient and want to cut corners that pays extra.

erico2k2:

The best way for the FG was to go cashless,ie pay for passport at the office but via POS which goes directly to thier account and can be Audited. Thats the only way to stop it.since the POS will have a trail of transaction unto the CBN

This is a very bad idea. The payment mode presently is the best. The person holding the POS can decide to make it available to people who had tipped him/her while the rest of you will be on an endless queue. You can't imagine how wicked and callous some of this govt officials are.

They just need more supervision by competent, honest and patriotic Nigerians to ensure the process from start to finish is completed by NIS officials without any mandatory tip.

kaikubura:
I applied for renewal weeks ago via the NIS online portal and paid 17800 (15k for passport, 2k for address verification and 800 service charge).

I was given a date for capturing which was a week after application. On getting to the passport office in Ikeja, those NIS officials didn't even attend to those who had done online application. But I was determined not to bribe any official, so I walked up to someone who explained that I needed to get a file, write an application letter with 2 passport photographs then arrange it a particular order.

After arranging, I took it to a place called DFU and an official wrote "XP" at the top corner of the file and told me to steward the file myself to where it will be signed. When I got to the place, I was told that the person to sign was out on training that I should wait if I can. It was there and then that an official asked me what I was waiting for and asked for my file, when I gave it to him he saw XP and said "oh! You're self process" then he handed it back. Eventually the lady to sign arrived and signed. I was then told to come back the following week.

When I got there, they brought out files of those that will capture for the day and my name wasn't called. I went to ask the official calling the names to ask him why my file wasn't there because I submitted the previous week. He then asked "who is assisting you? ", I told him nobody. He advised that I should go to where I submitted my file the previous week to make enquiry. I went straight to the man I submitted to and he asked of my name and I told him. He stood up and went straight into a room to pack some files marked XP. He gave me mine and told me to queue for capturing. To cut the long story short, I was captured. I am currently waiting for my passport to be ready. I don't mind how long it takes, I'm not giving any official any bribe.

NIS needs a total overhauling. Their members of staff are just too inhuman and corrupt.

Kudos to you! I just really wish your comment was on the front page.

That is the spirit. Nigerians will be complaining as if it is Angels that will come from heaven to make a stand for them. And people like you that make a stand for what is just and right, they will even be talking down on you as if you are not smart or you are stingy.

Our major problem is just that we as a people are not organised, like to cut corners and are not patient. We like to get things done ahead of every other person thinking it is smartness, there is chronic selfishness in us. It is this mentality that corrupts the whole process of things in Nigeria and it thereafter becomes a norm.

Keep it up. It is few people like you that will drive the change Nigeria requires.

That is same thing I always do when renewing my driving licence. I pay online, then go to their office, ready to spend as much time as needed. And I always get my license without paying extra.

Which passport office did u use please?

agabusta:


Kudos to you! I just really wish your comment was on the front page.

That is the spirit. Nigerians will be complaining as if it is Angels that will come from heaven to make a stand for them. And people like you that make a stand for what is just and right, they will even be talking down on you as if you are not smart or you are stingy.

Our major problem is just that we as a people are not organised, like to cut corners and are not patient. We like to get things done ahead of every other person thinking it is smartness, there is chronic selfishness in us. It is this mentality that corrupts the whole process of things in Nigeria and it thereafter becomes a norm.

Keep it up. It is few people like you that will drive the change Nigeria requires.

That is same thing I always do when renewing my driving licence. I pay online, then go to their office, ready to spend as much time as needed. And I always get my license without paying extra.

Which passport office did u use please?

Kudos to waste of time. Because time is unlimited. Money . Morals. VS Time. Best to use my time sleeping at home than trying to change a system that's paralyzed.

The corruption in the system is caused by the people at the top because they are too corrupt to do their jobs. This is an open crime. it's not hidden. am sure even if their DG walked in there they wouldn't know. but their DG's priority is to rake in corrupt money than do his job. or they don't have HR Department?

What are these guys doing there?... what's special about capturing of data. it's data entry work. no different from when a bank takes your details. or what's there in using a webcam, a signature pad and a thumb print. same thing waec and jamb does everyday

Let them fire everyone there. Hire fresh ond, hnd and bsc graduates who need jobs badly. Give them daily target of work to be delivered. Install security cameras. And define the workflow expectations on how everything should be. anyone who cuts corners will be suspended immediately.

These things are not rocket science. it's just the incompetence of the guys at the top.

The fact is that the real problem of corruption is not just the loss of money that people shout about but the real loss is the chaos and incompetence it causes.

Not anymore, the process has been reviewed, you can have it processed from any passport office but like you said the approval still comes from abuja mine was done in Nasarawa state

cowleg:


No need arguing with you, you just showed you are a dunce, you sit in your room and assume. I thought I'm arguing with someone who knows what she is saying. Just negodu... See if you lost your passport or wanna correct of change details you must come to abuja even if you have stayed 20years in USA. Its only done on the approval by the ACG passport. People travel from oversee just to replace lost passport or change details like name or date of birth.. Abeg go sleep.

I was at the Ibadan office if the immigration to renew my passport which they called reissue few weeks back ,I was forced to part with 27k. That is not the story ,but the details is more interesting.
When you get to the Ibadan office ,you will hardly found any staff on seat ,all of them including senior and junior will be parading and roaming the streets looking for customers . Tout have been effectively integrated as immigration staff. The files and documentation​ are all handled by some business centres situated and owned by the staff inside the place just by the area where the visitors are made to seat.
As early in the morning you will find them at the adjoining street almost opposite the NYSC office drinking beer and choice bush meats with free money from mugu .
I came across a story of lady who paid directly and handled the process by herself , her file has not been found for over 6 months for capturing . Lots of people are frustrated even after collecting the money . A look at the capturing room is a sorry state . The place is fairly cold ,only one Stalin era A/C is working ,the other rusted AC is am eyesore ,and only two machines are deployed to take care of hundreds of people daily ,hence equipments breakdown is in order .
At the collection room ,a very small room like a guard post taking care of hundreds of people daily ,the AC is not working at all . Very stuffy and hot with no space , thumbprinting becomes an issue in the afternoon since the manchine will have overworked in a very hot condition ,just a manchine .Therefore you find people soaking hand in ice blocks and water melon and lots have to come back following day to do the capturing for collection .
Lots of passports are left uncollected at times due to frustration after official extortion.The senior officers hardly pay attention to the crowd. It's as if they are doing you a favour getting you passports .
The solution is that no cash should be accepted ,payment must be made by ATM cards to ensure proper verification ,and monitor shady deals ,secondly please provide the timeline from payment to interview ,capturing and collections . Thirdly give out phone numbers ,SMS, responsive Twitter accounts to call and report cases . Lastly set up a body to move around and decongest the waiting room ,if possible transfer and punish officials doing the delay and the head of the station where service delivery is bad .

Ikeja passport office

agabusta:


Kudos to you! I just really wish your comment was on the front page.

That is the spirit. Nigerians will be complaining as if it is Angels that will come from heaven to make a stand for them. And people like you that make a stand for what is just and right, they will even be talking down on you as if you are not smart or you are stingy.

Our major problem is just that we as a people are not organised, like to cut corners and are not patient. We like to get things done ahead of every other person thinking it is smartness, there is chronic selfishness in us. It is this mentality that corrupts the whole process of things in Nigeria and it thereafter becomes a norm.

Keep it up. It is few people like you that will drive the change Nigeria requires.

That is same thing I always do when renewing my driving licence. I pay online, then go to their office, ready to spend as much time as needed. And I always get my license without paying extra.

Which passport office did u use please?

You're part of the people that make the system more paralyzed. Do you think healing a paralyzed system happens by chance? No, it takes time sacrifice from dedicated people.
Please change your mindset bro

damola1:


Kudos to waste of time. Because time is unlimited. Money . Morals. VS Time. Best to use my time sleeping at home than trying to change a system that's paralyzed.

The corruption in the system is caused by the people at the top because they are too corrupt to do their jobs. This is an open crime. it's not hidden. am sure even if their DG walked in there they wouldn't know. but their DG's priority is to rake in corrupt money than do his job. or they don't have HR Department?

What are these guys doing there?... what's special about capturing of data. it's data entry work. no different from when a bank takes your details. or what's there in using a webcam, a signature pad and a thumb print. same thing waec and jamb does everyday

Let them fire everyone there. Hire fresh ond, hnd and bsc graduates who need jobs badly. Give them daily target of work to be delivered. Install security cameras. And define the workflow expectations on how everything should be. anyone who cuts corners will be suspended immediately.

These things are not rocket science. it's just the incompetence of the guys at the top.

kaikubura:
You're part of the people that make the system more paralyzed. Do you think healing a paralyzed system happens by chance? No, it takes time sacrifice from dedicated people.
Please change your mindset bro

If that's the case. dedicated people are the management staff not the customer

Bro, do you know that customers possess the power to change a business either positively or negatively.
If those who patronise these officers decide to stop, what do you think will happen? Of course, they will have no choice than do the correct thing.

damola1:


If that's the case. dedicated people are the management staff not the customer

Best news have ever get from this govt if truly implemented. corruption in NIS is just too much and our govt prented all this while as if all is well. A 32pages that bost 17500 u end up paying N31000. Naija Religiuos country ungodly people!.

cowleg:


When did you applied yours?
Have you gotten the passport?
Is your passport a virgin?

I'm currently at abuja for 2 weeks, the production department have not been working claiming unavailable booklet. I was charged 250k. Maybe because my passport is not virgin. The first officer collected my 200k for 8 months he didn't do anything I confronted him and asked him for refund, he hasn't paid me, I don't know what to do him?

Where in Abuja did you do yours? Airport road or Bwari? I did mine at Airport road few days back and it came out yesterday,not without paying extra though. I paid 35,000 . Send me a PM if you want me to link you up with the officer that handled mine.

abbeyty:
This is a good news but these people will still find their way around it

Na so

I want to believe that the will drive this to the later not just announcing it while nobody monitors what the criminals do in the immigration offices.

christabeli:
Where in Abuja did you do yours? Airport road or Bwari? I did mine at Airport road few days back and it came out yesterday,not without paying extra though. I paid 35,000 . Send me a PM if you want me to link you up with the officer that handled mine.

What actually did you do? Renewal or change of passport details like name or date of birth?

ab3458:
Not anymore, the process has been reviewed, you can have it processed from any passport office but like you said the approval still comes from abuja mine was done in Nasarawa state

Bros the application can only be done in abuja by yourself. You have to write letter to the ACG in charge of passport at headquarters and wait for approval which is never approved till you grease their fingers. Anyone processing it for you outside abuja is an agent who knows someone in abuja and will write the letter for you for approval. That you know a sincere officer willing to help you doesn't mean everyone will fall in hands of good officers. Many of them are pure scammers.

cowleg:


What actually did you do? Renewal or change of passport details like name or date of birth?

I did renewal while my sister _in_ law changed her name.

xnsandrxns:

Jeez
Must you talk?
What happened to your brain?

Same thing that happened to yours.

christabeli:
I did renewal while my sister _in_ law changed her name.

Changing name for women on marital ground is quite easy once you present marital cert but for a male its not easy. As I understood.

agabusta:


This is a very bad idea. The payment mode presently is the best. The person holding the POS can decide to make it available to people who had tipped him/her while the rest of you will be on an endless queue. You can't imagine how wicked and callous some of this govt officials are.

They just need more supervision by competent, honest and patriotic Nigerians to ensure the process from start to finish is completed by NIS officials without any mandatory tip.

Well after going fru online and bank and you still return and they say the passport is not ready what are you going to do?
I think they should outsource it the way VAC works.charge us 3K more fore the outsource services and we are good to go!

Very good one ..... Dis immigration guys re criminals

erico2k2:

Well after going fru online and bank and you still return and they say the passport is not ready what are you going to do?
I think they should outsource it the way VAC works.charge us 3K more fore the outsource services and we are good to go!

The present mode of payment is not a problem at all. It is fine, you can choose to pay online or go physically to a bank to pay. Payment is not actually done at their office, even though a lot of people pay cash to the officers, they will still take it to the bank to pay or pay it online using a card. That is why I said the introduction of POS is not needed at all. As it would give them power over the payment again, something they don't have even now.

The major problem are those guys at the office, they are the ones frustrating the entire process making it seem very complicated just to ensure people have no option than to give them cash to do it for them.

As you suggested, outsourcing it is another very good option, but the Govt may be concerned about releasing its database to a private entity.

What is VAC as per the bold?

damola1:


Kudos to waste of time. Because time is unlimited. Money . Morals. VS Time. Best to use my time sleeping at home than trying to change a system that's paralyzed.

The corruption in the system is caused by the people at the top because they are too corrupt to do their jobs. This is an open crime. it's not hidden. am sure even if their DG walked in there they wouldn't know. but their DG's priority is to rake in corrupt money than do his job. or they don't have HR Department?

What are these guys doing there?... what's special about capturing of data. it's data entry work. no different from when a bank takes your details. or what's there in using a webcam, a signature pad and a thumb print. same thing waec and jamb does everyday

Let them fire everyone there. Hire fresh ond, hnd and bsc graduates who need jobs badly. Give them daily target of work to be delivered. Install security cameras. And define the workflow expectations on how everything should be. anyone who cuts corners will be suspended immediately.

These things are not rocket science. it's just the incompetence of the guys at the top.

The fact is that the real problem of corruption is not just the loss of money that people shout about but the real loss is the chaos and incompetence it causes.

It is not only incompetence at the top, it is incompetence at all levels ably supported by cowardly masses who cannot challenge the status quo.

Change must be driven by everybody at everywhere we get to. The process is this rotten because a lot of Nigerians are chicken-livered and like to get things done fast fast.

We want the best of everything, but we are not ready to pay the price. Civilized society where things run normally, they have paid the price in time past!

So from your comment, if the Head of the Organisation refuse to drive the needed change and is corrupt, everybody should keep quiet and let things continue, till Heaven brings a saint to head the organisation??

It is this kind of mindset that has made all our institutions totally corrupt. Nigerians are cowards that cannot stand for their right, even when few people want to stand for their right, people like you will discourage them, that nothing can be changed and so the whole process just continue like that.

For your information, if more and more people stand their ground and people around them give them the necessary support, the fraud will reduce.

It is people like you that are always in a hurry that has ensured the sustenance of the corruption.

No matter the system introduced, if the people at the receiving end don't say enough is enough to hanky panky and smart moves by the people running things, they will still devise a means of ripping off the masses.

agabusta:


The present mode of payment is not a problem at all. It is fine, you can choose to pay online or go physically to a bank to pay. Payment is not actually done at their office, even though a lot of people pay cash to the officers, they will still take it to the bank to pay or pay it online using a card. That is why I said the introduction of POS is not needed at all. As it would give them power over the payment again, something they don't have even now.

The major problem are those guys at the office, they are the ones frustrating the entire process making it seem very complicated just to ensure people have no option than to give them cash to do it for them.

As you suggested, outsourcing it is another very good option, but the Govt may be concerned about releasing its database to a private entity.

What is VAC as per the bold?

VAC is what the Uk outsourced their Visa application to,that was what killed queues at thier Embassy.