₦airaland Forum

doncent:
hey guysssssss i am having a serious trouble with my brothers laptop ,  it fel from the bag i put it on saturday nite and i did not discover dat the screen has been damaged. on sunday after coming from church i wanted to do some work inside the computer only to discover dat de screen is damaged, now i am confused can i fix the screen back, pls help me , thanks

Dear Sir/Madam,

Thank you for the above enquiry. An LCD screen is the most expensive part after motherboard and such
is not worth repairing other than to buy and replace with a new one. Here's your diagnostics to make sure
laptop still works. connect laptop to an external monitor using a VGA cable and see if boot up ok. You can sell the laptop
for spares. buying a screen would cost between £80-90 then a labour charge might as well buy a new laptop.

For further advice go and see a computer Technician/Engineer. Good luck

Cmanforall:
I have an MTN modem but my laptop can't detect it. When I use it in my friends laptops, it works. Infact am just confused, pls help me out. luv bn online

Dear Sir/Madam,

Thank you for the above. This is down to a driver or compatibility issue. your friend most likely using
Windows vista and you're using XP or the other way round. http://www.mweb.co.za/helpcentre/MTN3GHSDPA/MTN3GHSDPASetup.aspx
for further advice. My colleagues have said it all. Does it detect other usb device. connect your MTN modem and look out for a blinking light

Is your Sim card inserted ? click start > run and type in devmgmt.msc scrool down to universal serial bus controller or other device

any yellow signs ? if or not right click on each item underneath universal serial bus controller and click uninstall restart your computer
then test. Good luck

1stknight:
Plz i'm using windows xp sp2, on my laptop nd i wnt 2 upgrd 2 vista sp2, plz au do i do this withaut losing my data.

Dear Sir/Madam,

Thank you for the above and would like you to click https://www.microsoft.com/malaysia/windows/products/windowsvista/buyorupgrade/default.mspx
and download/run windows upgrade advisor to make sure your computer is vista compatible.

To avoid wasting your time and resources i strongly advice you to run it. if you've done so otherwise
I recommend backing up your data prior to installing windows. Take your time and backup, i know is time
consuming be patience. if you don't have access to your desktop (windows won't load) you need a data
backup service prior to upgrade. Please see a computer Technician for further advice

Good luck

phemmy88:
Thanks a zillion!
I recommed you for a MON award, Lol
i appreciate.

Dear Sir/Madam,

Thank you for the above comment and would like to know if it works or not.
Computer is the process of elimination and as a computer engineer is important
to know if this works or not as i strive to keep learning regardless, no one is perfect.

Thank you !

phemmy88:
Hello Deji !
Please help me, i use to get this message on my pc very often;
"COM SURROGATE HAS STOPPED WORKING
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available."

What do you think i can do to solve this problem?

, i used a vista, intel p4 PC.

THANKS!

Dear Sir/Madam,

Thank you for the above enquiry and please to recommend http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/

Click on the above link and follow it step by step. Always read the instructions before clicking ok or next

Good luck

thanks denzel

denzel2009:
Thanks Deji,

This problem is different and there's no clear cut solution yet.

I have just received a new a battery I ordered (cos I thought the old one is messed up) and its currently showing 86% available plugged in not charging.

If I let it go flat then I wont be able to charge the brand new battery again. If I remove the battery,and plug in just the AC adapter, the laptop works normally but

when I put the battery it doesnt charge.

I checked online and there are so many people with thesame problem. Some have devised some solutions but they don't work for everybody.

To add to my knowledge, what's the laptop make and model please ?

denzel2009:
I have been alright sir. Thanks for the other day.

Quick one,do you have any idea how to solve 'plugged in,not charging' problem on Windows 7 system?

Dear Denzel,

Thank you for the above. get to bios run battery flat until laptop shutdown.

Connect charger to charge laptop and will be ok. This occur because of battery

memory cells. For example, a user charge his/her laptop to 80% and disconnected

the charger and batter run flat. The user then try charging and get 20, 30, 0r 40 %

plug in not charging. This occur because laptop has memory cells that stores

last charge and if not fully charge to 100% you get plug in not charging. always charge battery

to 100% and when prompted battery low then start charging. This prolong battery life.

Good luck

Dharyor:
Pls Help me with the serial no of microsoft office 2007 and license key of avg 9 antivirus.thanks guys in anticipation

Dear Sir/Madam,

Thank you for the above enquiry. Here at nairaland computer support we provide 1st line diagnostics and
as such we're unable to provide keys. why ?  https://www.nairaland.com/nigeria/topic-458610.0.html

Good luck

denzel2009:
Whats your email address?

Long time no read. where have you been ? lol

diamond50:
hi, am having problems with my laptop [dell D600] my cursor always run from the topmost right to the buttom left of my screem and hide without coming out . i will do everything possible but it would'nt just come out maybe a few mins time u will see it coming out, pls help me this is really annoying me. tanks

Dear  Sir/Madam,

Thank you for the above and would like you to confirm the following in narrowing down the cause.

Check to make sure no external mouse attached to USB port No particles, stains or an object on touchpad. 

secondly (Find link) close down all applications and locate two big clicks underneath the spacebar
http://www.bing.com/images/search?q=dell+d600&FORM=IGRE1#focal=d191fe81582f6efc590c68393dada321&furl=http%3a%2f%2fwww.lootpk.com%2fadpic%2fdellD600.jpg

Press each one at a time and test cursor.  If no joy click start> run > and type in devmgmt.msc press enter and look

for mouse then Microsoft Intellipoint right click and unstall then test restart laptop laptop for changes to take effect.

if no joy click http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R113813&SystemID=Latitude%20D620&os=WW1&osl=en&deviceid=2514&devlib=0&typecnt=1&vercnt=1&formatcnt=1&libid=17&fileid=149404

Good luck

nellaluv:
Yea, thanks it does help. I was hoping there was another alternative . Saved me some bucks.

Take it to a repair centre

Good luck

Dear Harzan,

[b]RE: Sony Webcam Drive[/b]r

I take it you've downloaded the driver ? could you provide an update please
as this help others and develop my technical skills as a computer Technician.

Good luck

Kingsleyinfo:
hello deji and all tech out there

i just came across a problem that is giving me tough times here
my hp compaq 6735s notebook (energy star) laptop is giving me problem
the issue is i am trying to determine if it is a hardware problem or software or firmware issue

the problem started when i interconnected a big pin connector cable to a small pin connector ac adapter.
when i inserted into my laptop it made a click sound and i quickly removed it.
i then bought its original adapter to charge it but it refused to charge either the battery or power on with only ac adapter
however when i used another battery of same model, the laptop will power on but when i try to plug in a working adapter
a bluish LED light around the power jack will flash eight times but refuse to charge. i can operate the laptop on battery power
untill around 25% of battery power and then it will shut  down.
and start blinking indicating low battery status,

N:B the power jack will not flash eight times if a battery is not inserted to the laptop,

i am suspecting the power jack is faulty and cannot send power to the laptop

but i need your expertise on this one,
thanks very much.

Dear Kingsly,

Thank you for the above and would you like to click on http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
to download battery tester via HP website. Always read the instructions it will either pass or fail.

Good luck

nellaluv:
Hello,

My hp desktop, windows xp, refuses to boot due to power interruption. When it gets to the start windows normally, safe mode and the rest, no matter what i choose it still starts windows normally and returns to the same page. I've been searching the internet for possible solution. I need help please.

It shows:
PXE-E61: media test failure check cable

PXE-M0F: existing broadcam PXE ROM

Dear Sir/Madam

What's the make and model of your computer, e.g. HP SR5530. As we're unable to determine machine
type here's your diagnostics. Check no disk in CD/DVD drive, disconnect everything attached to computer
such as usb, Ethernet cable and have a normal PC no device attach

Turn on PC and keep pressing F1 or F10 until you get to Bios Setup utility At the top should be Main, Security,
Configurations, Advanced and Exit. Not sure if you have diagnostics, if you do use your arrow to highlight and
press enter for primary hard disk self test. do this and we takt it from there. Good luck

doncent:
hi guys
hmmmmmmmmmn , i am having some little problem with my printer, can any body give me an idea on how to download hp deskjet f4213 series driver, it's urgent because now i cant scan documents not to talk off printing, pls i am in desperate need of help,

thanks and god bless

Dear Sir/Madam,

Thank you for the above enquiry and would like you to click on http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&cc=nl&product=3746676&lang=nl&dlc=nl
to download drivers for your HP printer and check to make sure is the right make and model. Good luck

spotball:
I have a hp dv6305 us laptop. when the panel got bad, i had it changed since then it does not have any sound again, i have tried downloading from the net and i keep getting a prompt that that the software is not compactable with the system. i don`t know what to do and recently, when i am charging the laptop, the cursor or mouse does not work except i unplug the power cable.

Dear Sir/Madam,

Thank you for providing the above information and would like you to click and
read all information. copy and paste http://bpr.hpordercenter.com/hbpr/.

Run a battery test and provide us with feedback. This a battery
problem here's your diagnostics in narrowing down the cause.
Computer is the process of emlimiantion to verify this click on this vital link.

Remember always take time to read before clicking ok or next.

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

Good luck

Woke4all:
Help oooooooooo,

Dear Woke,

Thank you for the above. What make is your computer and operating system type ( Illustration picture)

Windows XP, 7, Ubutu or Vista. Here you diagnostics in narrowing down the cause. Is blank disk -R, -RW, +RW +R or

ROM. knowing this would certainly help.  Does your computer have this type of DVD drive ? if it does make sure the disk

is empty. does your drive recognise music cd or dvds apart from blank disk, if it does then you're using the wrong disk or

is dirty. Good luck

[quote author=tayo_ast link=topic=301179.msg6616351#msg6616351 date=1282428323]i dunno wat happened, deji.
I cant find 'hibernate' and 'Standby'[/quote]Find attached pictures. check to make sure everything is not set to never

And set power type to Laptop not home or office

And make sure hibernation is ticked underneath advance. you told me there

was hibernation when you click on start if there is then hibernation should be

available. double check again. Check device manger for yellow sings ! ?.

get to device manager clicking start > run and type in devmgmt.msc press enter

Also click start > run and type in cmd press enter then type chkdsk /r press enter

may need to start your computer if error this cannot be run in elevated mode

Still expecting laptop model e.g. Dell or HP 3455. Try all the above and give feedback,

as you were able to hibernate prior to using Macfee to remove virus may have mistakenly deleted

hiberfil.sys file. if still no joy i will arrange to give you internet remote fix helping you moving your

mouse cursor checking all settings and then take it from there. Last resort is to reinstall windows.

DO you have CCleaner installed ?  Good luck

Harzan:
PLS, HELP!!!!!!!!!!!!!!

I got dis HP DV6 pav somtime this January, the problem now is dat weneva am using it, it will be getting hot undanit as in real HOT dat givs me so much concern. pls wat can i do on this.
Secondly, wen its hot, it wont be charging again and dis happens often maybe while browsin, watchun film, almost everytin i do with it.
Walahi, am tired of this headache, pls help me oooooooooooh!!!!
Tanks

Dear Sir/Madam,

Thank you for the above enquiry and would like to inform you HP'S DV series are pront to overheat.

Here's your diagnostics, Turn on laptop keep pressing F10 until a Bios Utility appear. make sure charger

is plugged in. leave it on the blue screen for 1hr while is plugged in. If laptop shutdown on the blue screen

is a confirmation of hardware problem. if doesn't the fan may need cleaning. go to a computer professinal
to clean the vents. Good luck

Tolulop001:
still waiting patiently

Dear Sir/Madam,

Thank you for the above and would like to apologize for the delays.

4llerbuntu:
^^ there is no such model of sony vaio as u posted up there

check your model properly and post the right thing.

better still, since we are not your house boys, go to: http://esupport.sony.com/perl/select-system.pl?PRODTYPE=1,24,26,66,9,70,5,72

and search for your driver there.

My colleague 4llerbuntu is absolutely right. Is this XP or Vista. http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNNS205N&LOC=3
and click on camera and follow on screen instructions. Good luck

[quote author=tayo_ast link=topic=301179.msg6610855#msg6610855 date=1282338387]Deji, i so much appreciate d help.
As per d sftware u asked me 2 download, it didnt work as d version is not compatible wt my syst.

No other security software apart from McAfee
[/quote

RE:Hibernation,

Go to control panel > power options>power scheme and
set hibernation to 25 minutes>make sure is not set to never

Look at the top for advance> when power is pressed set it to
hibernate> try all options then test. windows reinstall is require
as suppose to Macfee virus removal. God luck[/quote]

deji2009:
dejisunday@hotmail.com

dejisunday@ymail.com

Add me either yaoo or hotmail
that maybe easier so we can chat
as you're doing it.

Dear Tayo,

Following our session yesterday, I take it no norton or other security software
installed apart from Macafee. i think you either have 1 or more security software installed

or a virus is present. Any update on the software we ran yesterday ? anyway click start,

Run and type in  appwiz.cpl check to make sure there's no other security software apart from Macfee

If still no joy. you need reinstalling windows instead of using Macfee to remove virus because the file needed/required

hiberfil.sys and rstrui.exe are corrupted hence no screen saver no system restore no hibernation

Good luck

[quote author=tayo_ast link=topic=301179.msg6603890#msg6603890 date=1282254238]i tried it but it kips saying 'A required privelege is not held by the client'[/quote]dejisunday@hotmail.com

dejisunday@ymail.com

Add me either yaoo or hotmail
that maybe easier so we can chat
as you're doing it.

[quote author=tayo_ast link=topic=301179.msg6603890#msg6603890 date=1282254238]i tried it but it kips saying 'A required privelege is not held by the client'[/quote]I take you right click on command prompt run as administrator.
Find picture attached and make sure yours is not like the picture
below. tick use following user and choose from a drop down box
and put password if any.If no joy please confirm you are using admin a/c

[quote author=tayo_ast link=topic=301179.msg6603774#msg6603774 date=1282252754]Deji, d stuff didnt work ooo.
i was asked 2 run it as admin but it keeps bouncin me[/quote]If the automatic fix don't work
Scrool down to the bottom
and choose to fix it by myself.

Here it is to make things easier


Let me fix it myself
To make hibernation unavailable, follow these steps:
Click Start, and then type cmd in the Start Search box.
In the search results list, right-click Command Prompt, and then click Run as Administrator.
When you are prompted by User Account Control, click Continue.

At the command prompt, type powercfg.exe /hibernate off, and then press ENTER.
Type exit and then press ENTER to close the Command Prompt window.

To make hibernation available, follow these steps:
Click Start, and then type cmd in the Start Search box.

In the search results list, right-click Command Prompt, and then click Run as Administrator.
When you are prompted by User Account Control, click Continue.

At the command prompt, type powercfg.exe /hibernate on, and then press ENTER.
Type exit and then press ENTER to close the Command Prompt window.

annie7:
Pl's i need some help. I was giving an obsolete laptop that has been abandoned for a very long time.It has some minor problem but still working fine. I google on how to open it, i have open it through safe mode in which i don't have full access to the lappy.Can anybody help on how to reset the login page with my own password,i have tried to follow some steps through control panel to change the setting, but there was no user account in the control panel box. your help is needed ASAP,.

Dear Sir/Madam,

Thank you for the above enquiry and would like to inform you, here at nairaland computer technical
support we offer 1st line diagnostics and not how to bypass a computer username/admin password.

This may sound too authoritative and would like to apologize, we are all trying to make this forum
a better place and a transparent one. to solve this problem pop in to your local computer shop.

Good luck

Chinedu iwuchukwu:
plz i need your help, i have acer aspire 3680 but i lost the original software when i formated the laptop, now the i can't find any web cam software to use the camera. plz just help.

Dear Sir/Madam,

I had a problem replying to your enquiry and have responded to email address on your profile.

Good luck