₦airaland Forum

Estringx:
Getting better everyday. I love ignoring those who wanted to hit on me. I hate exchanging words.

Well done prof.

Four40:
for someone that got kicked out of QA will that person still get paid his upcoming payments?

Yes.

Opiletool:
I did one of a Benin man last week too. Got a 5 because his English was clear like a typical African trying to be careful not to make a mistake. Searched him on the internet in order to get correct spelling of his name, then I discovered he's been in the state for very long, yet he still speaks typical Nigerian english(in terms of speed). And one mumu girl go dey blow Amerinaija grammar because she study English for university. Despite sey she never even enter Benin Republic for her life.

Hahaha.

PattyMike:
This woman and her pickin chukwuma...I worked on the first call when the rep sent only chukwuma's quote and not her own. It was easy like, I just dey laff say all this abroad people Sha. Mehn guys no envy or call that uncle abroad as stingy o. Those people dey try seriously with bills. mama chukwuma just dey calculate the money wey she go pay monthly for her mind Sha. Those people calculate and budget rigorously to even see change send give their people for Nigeria. Still yet some family go still complain and complain they shout say my uncle is abroad my aunty is abroad. Nah so abroad easy nah.

I tell you, e no even easy that side ooo.

Four40:
can one transcribe credit card expiration date?

yes

SUPERPACK:
I actually got rhat call but released it due to power issue. It's a quotum Assurance call.

I think it was C&P group or something.

I transcribed a call yesterday that the customer is a Nigerian, Igbo woman precisely. The son seems to be an extravagant person, so the mum was telling the rep to also include her email or phone number, so she can be getting update as well. She said she wants to teach the son how to be responsible. The woman was just tearing Igbo any how with the son while the call was going on. "Chukwuma, bia denye email address gi nga" was one of the conversations. Working with QA can be real fun sometimes. . The call was supposed to be 11.3 minutes, but the actual valid conversation lasted just for 8.4 minutes. The remaining part of the call was left for the son and mum to speak in the background.

Estringx:
Guys, I have one prayer point for you guys. Pray that SCC {29} doesn't rate your call. Either you get 2 or 3. The note on it is always: Wrong format for numbers below 10.

So you too dey complain about a rater huh? Professor emeritus of QA . What about this

This is a big lie. Tell us what exactly what you did wrong. You won't get better with this "your self justification".

odizeey:
No be everything be bashing.
Na all these kind things dey mk person vex.

No mind the guy. Im just dey form QA professor. Nonsense and ingredients, mtcheeeew!!

wisewordd:
Omo that rater with number "thirty" no be here oh.
Just because of "this" instead of "so" wey still go with the sentence for fc uk of over 20min, na one straight oh.

That person is really stupid and wicked, honestly. That was how he/she rated me 2 on a call I know I worked on very well. He listed all those blah blah blah that he/she normally list's, but out of annoyance, I just resubmitted the call with no changes made (I was like anything wey e go be make im be). But surprisingly, another person rated the call and gave me 5. That sucker dey spoil things for person.

kamikaz1:
Tnx..will I get paid for it? Cos I learnt there are some category like that they if they find out 4 other transcribers Flagg it too ..one will get paid.

No. It's the flag token you will get back.

PattyMike:
QA slack is going nuts. They just gave themselves unnecessary headache with this new beta platform. Now because of complains they've removed the timestamp again and taken it back to normal. So many different problems mehn it's overwhelming the SCC are doing incredible work. E be like say I go forget this Silver badge copy that other guy wey open another QA account. The risk is just too much I might or might not end up in the old platform.

There is nothing too special about that silver badge though. I entered the badge last week and what I've noticed is that I now have too many Fc UK calls on my queue and I get quality rating warning every now and then.

Four40:
I have about thee calls from yesterday which are not yet rated. What can I do?

It's normal, they will still rate it, so don't panic. Mine has stayed four days before.

brijibs:
If those 200mins got a rating of 4/5, expect the bonus next week Thursday.
Congrats.

Okay.

I got this message on my dashboard "Congratulations! You earned to win the $5 bonus this week by transcribing more than 200 minutes. Wahooooooooo." Will they include that in Thursday's payment?

tpben:
I submitted a work yesterday and it has not been rated but the one I did today has been rated. Why please?

I have two calls from last three days that have not been rated too.

donasere:
Please what do I do when the call is placed on hold?

The best thing I like hearing on QA and always anticipate is "I will place you on a brief hold please..." That "brief hold" may actually last to the ending part of the call. E dey sweet die.

PattyMike:
Check the QA FAQ if there is no mention about VIN, my brother transcribe it.

It wasn't mentioned there.

thorrvik55:
Mekanus transcribe it

All caps, no space.

Modified.

Thanks. But the person is Calling it out like," d as in dog..."

Should I transcribe VIN? Urgent please

PattyMike:
It's not the rater. Take a quick glance at the failed script you'd see that a very large portion of it was submitted as untouched like 60% of wetin you transcribe o.

If I had known I would have just suspended transcribing calls for today. They have crashed my rating drastically. I just hope they don't boot me out.

These people are on a festival of 1 today. And e be like say them Don assign that sadist to me permanently. Na him dey rate all my calls.

SUPERPACK:
Yesterday and today have been funny on Qa world, everybody is complaining about 1 auto error or the other. Even a whole PAU C is complaining too, I even saw her asking for call clarification, this is the height of the current problem. Pls it seems it will be best to take a two days break, I no fit shout abeg. @Nwafresh take heart but Qa have run mad and even Erlen is confused too.
.
The redo courtesy is gone guys. This is what Team manager said:
I'm sorry but since it would have been submitted by someone else already, we can't expedite a re-do, Jude.

I understand the frustration of one inverted speaker label but that's our rule that it will be rated a 1.

We are considering removing the re-do option altogether. I will likely be requesting for it so that there will be no further complications and frustrations of varying levels.

Everyone will just have to make sure to work on their transcript the best they can each time and not be reliant on the re-do courtesy.
.
Las, las Jungle don mature, Both the lions and the lizard have to eat or be eaten. A stupid call rater is currently on the loose, run for your life .

I swear, jungle Don really mature for us newbies ooo. And this is coming now that one SCC tricked me into transcribing 2 rep to rep calls. They said if the call is about one rep calling on behalf of a customer, it should be transcribed. So, after transcribing the call, lo and behold I got two straight 1. When I contacted the SCC again, she started describing another thing altogether. Now they have crashed my Last 10 calls rating from 4.3 to 3.1. We will survive sha, na Nigerians we be.

PattyMike:
I think it's the introduction of timestamp on the new platform. I transcribe yesterday morning and there was no time stamp.

Yes, that's the platform I've been using since without the time stamp. That time stamp stuff actually started in the night.

PattyMike:
i have reported on slack. They said the issue is currently under investigation cus other transcribers have complained as well and she'll get back to me. they just spoil my rating for me. Now i dey fear to touch another call sef

Exactly. It's like I will take a break for now too. I did a call this morning and after completing the call, I was unable to submit. I contacted one of the SCC but she said the fault is not from their end. The call just expired like that.

PattyMike:
I saw this on both failed scripts. as if i didnt touch the call at all. i hate cheating for my life. if i fail i go know say i fail make correction and learn but this is not fair at all.

I saw similar complaints on slack this morning too. The lady said she edited everything, but after review she got 1. And when she checked her transcript, it was returned exactly as it was generated by the auto transcript.

samsard:
DM me. We'll see.

Okay.