SheldonCooper:



No! Lack of competitor? Bro. Call a spade a spade. Don't try to give it a sugar dressing. The guy just told you he is in the uSA and he knows how the shipment goes and we are being ripped off and you are saying we should blame competitors?
@ Bolded. Very very wrong. Sounds like you are here to defend him

Ipinnu2020:


If not called stupidity, then it must be foolishness. Im not here to insult anyone or spoil anyone business but what I'm seeing here is either your clients are stupid or grossly foolish.
I have been following this your matter and other pickers for some times but recently i think you are becoming very insensitive.
I cant imagine how you always live with yourself in this kind of self memtality but i cant blame you, i blame your clients who have items with you way back as february which is yet to be shipped and they are still going to your so called status to buy your displayed items which you dont care to ship once you get their money. To me, its gross foolishness on their part.
I worked in the US, and I'm into shipping stuff, all you pickers are ripping these people off seriously. i do wonder if they are stealing the money or possibly not working for the money. I mean, trully, its only in NY that cargo is going on but no shipping line had added 1 kobo to shipping fee despite your charging them 200% profit over each laptop because laptop is $16-$18 per laptop you are charged but you and others charged your clients $50 (CRAZY), phone is less than $4 but you people charge $20, is that not enough to atleast consider the days and month these people have lost and just spend $8 each to send their goods to NY and ship out for these people to continue their business life, but rather you all delayed their goods and still intending to make gross profit out of their predicament (what a true nigerians(selfish blood)) by charging them $20 extra.
That can be considered as your business though, but to you clients, are you guys stupid? (not an insult please). He told you he is not shipping but he is selling to you online, holding your goods and your money at the same time, and you think he will be eager to ship? He made his money already, only you are not unreasonable ones that suppose to know that you dont buy what is not on shipping or have a specific day of receiving it. So that if you dont receive it that day and price drop in the market (which will soon because over 1386 pieces of Iphones were shipped out this friday), you can easily get your money back from him. But rather, he is selling his goods but hold it down without any attempt to ship, either you guys are stupid or grossly foolish, I am sorry to say.

foolbuster:


But why you now come dey post pics of people's private property?

e90:
Another Amdman in the making. Good, need for options to make choices.

oladipuposadeeq:
it would be slightly difficult but let me let you in on this,go to jiji and check. set your location to Lekki you will see good ones from the direct source so you no wan make middle men chop before abi because of 50k, God dey oooooooo.

buygala:
..If you are looking for a good used car deal, find a Hausa car dealer..most of them are more interested in turn over than monstrous one time profit...speak his language and appreciate his religion and he may even give you the vehicle at barely his cost price ....Those guys life no hard at all

DUNKA:
For those who have been here long enough it is another inspiredman (No. 1 online seller ) saga about to start on the car section. Make I dey watch in 3D. Gazzuz I dey hail you oh

Alfred74:


You are a wicked person.

<sub>You knew all this since and kept it to your self. If Codyella had not complained no one would have known what was obtainable.

I wonder how many others are afraid to speak out</sub>.

Jesterfly:

E-idiot! _{Codyella came out and you all came out on her with all your arsenals. Do you know how many more peeps can't take these e-bullying and decide to keep to themselves}

edoairways:

blissbliss:
For those cheering on for private chats to be made public without permissions do not understand it’s a breach of confidentiality.

It takes a matured mind to understand this

Lush100:
Dear folks, I have read all through and here is my submission.

The car should be fine but you need to understand your customers better and I clearly see 3 majors issues and 2 other ones from that episode.
1. Poor communication.
I mentioned much earlier than now that for a business, timely and proper communication is very key. This was ignored and truth is with the advent of social media customers will take their complaint "globally" and will tell others about how " bad "your business is
If there was proper communication via your agreed channels (in the case of amdman being WHATSAPP), this matter may not have come here on nairaland.
2. Poor choice of words.
Still on communication, while you have a business to protect, your business is a business because of the customer's you have,
The " tone" of your communication to that lady customer has an undertone that you really don't care about her complain.
Apologizing is usually the first step which I didn't CLEARLY see in your response.
You must see business as an exchange,
Exchange of money for a service or a product. It is not a favor.
No service or product will give 100% satisfaction EVERYTIME but when that occurs you should provide ways to resolve it. It shouldn't come from a third party
It is important to understand that today she is your customer seeking a service from you, tomorrow is may be your turn to seek service/product from her or someone closely related to her.(I would narrate a story on this latter).
3. Understanding your customer.
You are going to have different types of customer. You need to find a way to understand them. The moment that lady customer was willing to part with 22k to have her car serviced, it should tell you that you are dealing with a customer who dies not like to do after sales work or adjustment.
You should have taken care (extra care) that the servicing was done to utmost satisfaction even if u would charge more.
You could offer to get those other things sorted for a fee.( Based on the type of customer you are dealing with.

4. Terms and conditions ( reasonable ones) should be spelt out but this does not mean you should ignore your customer because of these.
You will loose business on the long run if you do.
If customer have waited so long to get their car with extra delay due to covid-19 virus and lengthened port processing time, you cannot expect a reasonable person to take a total refund as a way to manage a complaint. Repairs for a fee are still your best option and apologize to the customer even after it has been fixed.
It takes nothing away from you.


5. Business model operations modification.
Have a general checklist forms of things that are okay with the car, things that are bad and things that need some care and submit well ahead to the customer before the car arrives.
With this you would have communicated with the customer that some repairs would be needed at some point. (It's a tokunbo car not brand new, nothing wrong in this being displayed).

elantraceey:
See how you guys are putting the sin of one woman on every woman


Madam prolly overreacted because you all know women hate being ignored. Plus making money is not easy so I understand her pain having to spend extra money but her choice of words was totally unnecessary, calling someone a fraudstar because of battery then what about those that runs away with people's money? -

noble71:


Now you see why I disagreed with her, her choice of words a too bad! Why destroy Amdmans hard earned reputation because of battery of 25k. I feel for the man leaving with her.

jeromedee:
Oga Amdman, My advice for you na to avoid any car request from WOMEN. The man wey go understand dem, dem never born dem, as you no go ever fit satisfy them.It’s the truth, those wey see wetin she type now go believe say you scam her as she already made it seem like you sold her lemon scammed her by calling you a fraudster, despite her making mention of battery issue. Just be careful.

Codyella:
[s]I will not stoop as low as to start posting screenshot of my chat with you.

You pawned off a car with issues and a dead battery to me and you claim to be honest?!

Your mechanic took my money without servicing my car and you claimed to be honest?!
[/s]
You've been ignoring my messages . [s]to you and came here because I did a review and you claim to be honest?! [/s]

[s]You can spend the money. 25k for a new battery is nothing to me. You've seen my videos and can deduce that I'm not hungry or looking for a pity party or cheap publicity. I wrote a review cos I feel cheated to pay for something and didn't receive it. [/s]

Codyella:
I don't want to take this any further but I owe it to most of you on this thread asking me about the car I bought to warn you. Amdman sold me a car with a dead battery after assuring me of the durability of the car. I kept on asking him about the battery and he lied to me that its a new battery. His crew took stuffs from the car. I even paid them 22k for car service and the oil and filter wasn't changed. I reported all this to him and he told me expressively that it is not his problem. His crew just boosted the vehicle and brought it back. The car came in 4 days ago and its been parked at my garage cos its basically empty with alot of stuffs missing and it can't even start.
So, buy at your own risk. Cos I'm NEVER doing any other business with this guy.

rationalhuman:
Are they criminals? Are they not invited on for Legit purpose and valid Project visa? Ready to face diplomatic pressure? Investment cancellation?

Why we show to the world How daft we are?

AhoadaRivers:


I think we should go to ilupeju, grab some of these dirty Indians and beat them to pulp in revenge.

BranddesignerH:
As if these guys are playing with us

valarinz:


You have 90 days from when your car arrived to drive legally without number plates, except by "risky" you're referring to theft, i see no issues there

RCDIY

skywalker240:

omwininpoto!

imagine the conconbility!


thank me

you can never know the sex of a baby from the sound of his/her cry

osazuwa23:
i dont see babaginda in the pic