addictiv: Pls the seller whom I bought goods from told me that the total wieght of the package was 3kg. Even on the site its 3kg.....now cvm sent me a mail saying the package weighs 4kg. Charging me extra NGN 2, 171. How do I address this? Do they have a different weighing system in china? Has anyone experienced this b4?

abvkollections:

My own case,the total weight from the seller was 2kg and cvm is telling me is 4kg...I quickly reply them to stop and check the error because I won't pay more than 2kg ooo,am still waiting for their response..if they continue like this I will look for another way of shipping my goods,I don tire for their wahala

dvdami: @Chrisvicmall...I am at your Alaba office now and Ifeanyi is telling me on phone that I have to pay one thousand naira for not picking up my goods earlier in the week.

You guys delayed the arrival of my goods beyond normal and I barely complained. Now your agent is telling me trash.

I don't have a dime to pay ooo.

And I regret yet again for using your service.

abvkollections:

My own case,the total weight from the seller was 2kg and cvm is telling me is 4kg...I quickly reply them to stop and check the error because I won't pay more than 2kg ooo,am still waiting for their response..if they continue like this I will look for another way of shipping my goods,I don tire for their wahala

addictiv: Pls the seller whom I bought goods from told me that the total wieght of the package was 3kg. Even on the site its 3kg.....now cvm sent me a mail saying the package weighs 4kg. Charging me extra NGN 2, 171. How do I address this? Do they have a different weighing system in china? Has anyone experienced this b4?

Chrisvicmall:
When he called you for pickup, did he informed you that if your product stays at the office for so so days, it will attract some charges? Waiting for your answer

dvdami: Goods received after online demonstrations.

That Ifeanyi guy sef. I never saw him once. I was calling him on phone. He wasted my time and money. Pshewwww

Chrisvicmall:

What is your order number and also the link of the item you purchased. Waiting for your reply.

Ymodulus: @chrisvicmall please what are you doing about your exchange rate?

$167 to NGN1 is not funny.

dvdami:
Sincerely speaking, he told me absolutely nothing.
Now he is claiming he told me. If he had told me, I would have raised the alarm here a long time ago.
Besides, my product has not even stayed 1 full week in your office.
Please reply asap.

dvdami: Goods received after online demonstrations.
That Ifeanyi guy sef. I never saw him once. I was calling him on phone. He wasted my time and money. Pshewwww

Chrisvicmall:
My own case,the total weight from the seller was 2kg and cvm is telling me is 4kg...I quickly reply them to stop and check the error because I won't pay more than 2kg ooo,am still waiting for their response..if they continue like this I will look for another way of shipping my goods,I don tire for their wahala

abvkollections: @cvm here is the order number 555193193599 I bought 14 pieces of this same product a month ago u charge me 9kg and now I order 3 pieces u are saying is 4kg plus one leg of my previous order was missing am still waiting ooo

mayorall: 9KG wristband is gonna be shipped to your
Guangzhou office. Any discount for me?. Hope
you gonna use the normal naira estimation for
me. I cant pay #166 to a USD o.
Victor always seems to have less knowledge
about the status of goods. Please give me
Elena's number.

addictiv:
Order Number : 383555754957.
http://m.aliexpress.com/item/1118495600.html
Username is Meyur.
The extra 13 USD has already been deducted from my account and It says I am still owing you over NGN 300. I ll post a shot of the chat btw myself and the seller, where he told me its 3kg. You can also call him to confirm.

mayorall:

Cvm

Chrisvicmall:
Mayorall, what is your order number? If you send the product without placing the order, it might affect the shipping. We need to know the order number and the tracking number/shipping company that was used

Chrisvicmall:

Good that you have received your item. But it seems that you have been judging this case from one side. When you didn't receive the product, you weren't happy. When you were called for pick up, you left it there,and when you were ask for the demurrage, you raised alarm. We ask you whether Ifeanyi inform you about the demurrage, according to you, you said sincerely speaking, he didn't tell you about it. You said ifeanyi is claiming that he has told you about it.
What if Ifeanyi also said , " sincerely speaking I told him about it and now he is claiming that I didn't tell him about it."
Initially there is nothing like demurrage until some customers started leaving their products which takes space. At the end of the day, there won't be space to park new products. The introduction of demurrage is to discourage customers from leaving their products for a long period of time.

In a case like this, always picture it from the other side of the wall.

dvdami:

I understand what you mean by some customers leaving their goods for too long in your office, hence d need to apply the so called demurrage.

I certainly didn't hear any such thing from u or Ifeanyi until today.

My advise: Let it be a written law that demurrage applies. Ignorance, they say, is no excuse in the law.

So always alert your custimers that demurrage applies even before their goods arrive. You can also put it on your website.

Thanks.

Chrisvicmall:

Please also ask the seller for the picture of the product after packing it.

Maybe we should start sending pictures of product packing so that the issue of my product is 1kg and I was charged 2kg or why should I be charge 6kg when my product is 5kg; will be reduced

dvdami:

I understand what you mean by some customers leaving their goods for too long in your office, hence d need to apply the so called demurrage.

I certainly didn't hear any such thing from u or Ifeanyi until today.

My advise: Let it be a written law that demurrage applies. Ignorance, they say, is no excuse in the law.

So always alert your custimers that demurrage applies even before their goods arrive. You can also put it on your website.

Thanks.

shekers05: you spoke to ur own favour when i called u last week saturday that ur goods av arrived u said u will be sending some1 to collect it on ur behalf,which u asked what will be required which i dd tell u & also told u der will be extra charges if u dd nt come 2days after u got a call,ur response was dat som1 will come on ur behalf,but u jst refuse to accept ur ignorance.......

shekers05: you spoke to ur own favour when i called u last week saturday that ur goods av arrived u said u will be sending some1 to collect it on ur behalf,which u asked what will be required which i dd tell u & also told u der will be extra charges if u dd nt come 2days after u got a call,ur response was dat som1 will come on ur behalf,but u jst refuse to accept ur ignorance.......

dvdami:

Mr. Man please spear me any further argument.

In as much as I wanted my goods out of your office fast, you never told me about anything demurrage. Accept your own oversight first.

Eghosa1: Hello CVM, please do credit my account. Its been four days(thursday) since I paid in. Username is Eghosakruz. Go through and confirm. Been trying to get Elena since to no avail as we chatted even on that day with she promising to credit and yet no show. Your "credit account page" keeps showing the very regular no show. Cheers.