₦airaland Forum

TetralixTech:
Thanks process has been completed.

How about a transfer coupon? More and more people will be transferring domains due to FX restrictions

Hi,
Sorry, currently there is no coupon code available for domain transfer.

Our domain pricing are already very low considering the current NGN to USD exchange rates. Our prices are almost the same as .com domain registry prices.

If there will be any coupon/promo in the future then we will let you know.

Feel free to contact us if you need any further help.

Best Regards,
Naveen
Domainking.NG

TetralixTech:
Hello DomainKingteam,

I just initiated a domain transfer. will the remaining days on the domain(from previous registrar) be added?

Hi,
Yes, the remaining days will be added to your renewal date.

After domain transfer is complete, you will be getting 1 year renewal from the date of your current domain expiry date. For example if your domain is going to expire on 12th January, 2016 then after transfer your renewal date will extend to 12th Jan, 2017.

Do let us know if you need any further help.

Best Regards,
Naveen
Domainking.NG

gurusvil:
Urgent! Urgent!! Urgent!!! Domainking!!!

Please look into this ticket ASAP #904532. My account has already been suspended despite your assurance. Please save my organisation from further embarrassment.

Hi,
I can see that your hosting plan has expired. That is why you are getting website suspended error.

Also our support team has already answered your query in ticket. Please check your email for more details.

Feel free to contact us if you need further help.

Best Regards,
Ashish
DomainKing.NG

oladapps:
i just purchased a hosting plan with a 1 year plan for 4,500. it was given with a domain name. i tried logging inside the cpanel withj the information provided to my email but i couldn't log in, it was re-directing me back to the c-panel log in. a client is waiting for my response by pm

Hi,
I can see that our support team has already answered your query in ticket since yesterday. Please check your email for more details.

Feel free to contact us if you need further help.

Best Regards,
Ashish
DomainKing.NG

dayus444:
If i buy a hosting package that comes with a free '.com' domain name, do i have the same conrol on that domain name?

Hi,
Yes you can also transfer your free domain that we provide with our hosting plans to any other registrar if you want to transfer it in future. We provide our customers with full control of their domains through our panel.

Feel free to contact us if you need further help.

Best Regards,
Ashish
DomainKing.NG Support

Brainaic:
Hello, please can I push a domain to another account on domain king? If yes, how?

Hi,
Yes, you can move your domain from one account to another account.

For this you need to raise a support ticket from the same account from which you want to move the domain. You can raise a support ticket for it from here: http://www.domainking.ng/support/

Our support team will get back to you.

Best Regards,
Naveen
Domainking.NG

mubitechnology:
I just submitted my ticket with regard to my domain name renewal ,hope it will be treated quickly as possible.

Hi,
I can see that our support team has already answered your ticket. It seems that you forgot to attach the screen shot of your deposit slip. So, you are requested to answer the questions that are asked on that ticket.

Best Regards,
Ashish
Domainking.NG

mubitechnology:
domain king I want to renew my domain name, but I will like to pay through bank deposits, please how can I do that ?

Hi,
You can pay to us via Bank Deposit. For this you need to select Bank Deposit option while choosing the payment method during checkout. You will get all the bank account details there.

If you need any more clarification you can contact to our support from here: http://www.domainking.ng/support/

Our support team will help you out.

Best Regards,
Naveen
Domainking.NG

ayindepremier:
the nameservers has been changed for some hours ago and yet no response. Nairainsider.com is still on error 404. I have contacted my domain provider and I was directed to mail u fr further examination nd clarifications on ur end.
thank u.

Hi,
Your website is loading fine at our end. Have a look at the screenshot: http://prntscr.com/97wr7x

I have already clarified to you before that your issue is totally related to DNS propagation at your ISP. This is something that is totally dependent on your ISP and your local DNS cache. So this is something we don't control.

Also your website is accessible from third party servers. Please see the link below:
https://gtmetrix.com/reports/nairainsider.com/BbgTk6t1

So please wait for at least 24-48 hours for the DNS setting to work properly at your end.

Best Regards,
Rahul
Domainking.NG

ayindepremier:
www.intodns.com/nairainsider.com just checkd my DNS there and the nameservers are exactly intact nd correspond to urs. but the error 404 from Google continues.

pls help out

Hi,
I can see that our support team has already answered your ticket. So kindly check your email for further clarification.

Best Regards,
Rahul
Domainking.NG

Ne0w1zarD:
What of mine http://supremewap.com ?
I am currently facing this problem too!

Hi,
Your website supremewap.com is loading perfectly fine at our end.

I have also opened a support ticket to answer your issue in full detail. Kindly check your email associated with the domain supremewap.com for more information and please reply there if you still have any doubt.

Best Regards,
Rahul
Domainking.NG

ayindepremier:
Hello Domainking,
Just set up WordPress on my cpanel, although I have been on for some time and I decided to switch to WordPress.
the problem is that my domain address is always offline most times. You can see the screenshot below and I have delete nameservers and replaced them with d provided ones u gave me in my mail.

pls kindly sort this out fast.
Thank You.

Hi,
I can see that you have entered the wrong nameserver for the domain Nairainsider.com. You can check it from the Verisign's whois (.COM Registry) by entering your domain name here: http://www.verisign.com/en_IN/whois/index.xhtml

Your current nameservers that you are using are:
Name Server: NS11.SMARTWEBNG.COM
Name Server: NS12.SMARTWEBNG.COM

Your need to enter the correct nameservers provided to you for the hosting to work. You need to correct it at your domain provider. If you are not able to resolve the issue you can contact our support from here: http://www.domainking.ng/support/

Our support team will help you out.

Best Regards,
Rahul
Domainking.NG

Ne0w1zarD:
okay, I have notice the error but I have just paid, should I open a ticket so that u can verify my payment?

Hi,
Yes please raise the support ticket from here: http://www.domainking.ng/support/

Our support team will get back to you.

Best Regards,
Rahul
Domainking.NG

Ne0w1zarD:
it's host not domain I registered yesterday and I couldn't login to the client area today

Hi,
Please tell me your email account used at our website or the domain that you have used with hosting plan yesterday.

We need these information to check your issue. Please raise a support ticket for this issue from here: http://www.domainking.ng/support/ or email us your complete issue at support[at]domainking.ng.

Best Regards,
Rahul
Domainking.NG

Ne0w1zarD:
I registered an account yesterday and I place an order which I paid today but it is telling me user not found when I tried login now

Hi,
Can I please know the domain name that you have registered yesterday?

Please raise a support ticket for this issue from here: http://www.domainking.ng/support/ or email us your complete issue at support[at]domainking.ng with your domain name for us to check. You can also contact our live chat executive at www.Domainking.NG for assistance.

Best Regards,
Rahul
Domainking.NG

Ne0w1zarD:
Hi,

Regarding your web hosting offer N93/mo, can I pay like 5months ahead? and if the offer expires will I continue at N93/no for the first year?

Again, is 500mb storage will be OK for a WordPress blog with average page views of 1000 page views?

Hi,
Sorry but it is not possible to pay on monthly basis or as you said for 5 months. The minimum term for the Civilian Hosting plan is 1 Year. So it is not possible to pay for less months.

Regarding your second query, page views are related to bandwidth not with disk space. Disk Space is the space that you can use on the server. Higher page size and more views leads to high consumption of your bandwidth. Bandwidth is refreshed monthly but the disk space is permanent.

So it depends on your blog if the bandwidth will be enough for you. But I would advice you to start with the smallest plan and upgrade in the future if there is need. You can check all our hosting plans from here: http://www.domainking.ng/web-hosting/

For more details and for further help on this issue, please raise a ticket at: http://www.domainking.ng/support or email us at: support[at]domainking.ng

Best Regards,
Naveen
DomainKing.NG

Amastermovic:
Movicmaster@gmail.com my support ticket is yet to be answered

Hi,
I can see that your ticket was raised just a few minutes ago and your issue has already been escalated to the concerned team. They will get back to you within an update soon.

I request your patience during that time.

Best Regards,
Naveen
Domainking.NG

Amastermovic:
Hello just bought the civilian plan but don't know if you can help me install buddypress and the mobile themes is the most important thing.. Please

Hi,
Yes you can install Buddypress plugin in Wordpress if you will buy any Hosting plan from us.

Regarding themes, we can install any theme for you but you need to tell us the theme that you want to use and we will install it for you.

Please email us at support[at]domainking.ng or raise a support ticket at: http://www.domainking.ng/support/ with details of your domain.

Best Regards,
Naveen
Domainking.NG

dablazor:
Good morning, how do i change my blog form ..com to .com?

Hi,
To change your domain from ..com to .com, you need to register your domain name first. You can register your domain from here: http://www.domainking.ng/domain-registration/

Then you can use our free DNS service to point your .Com domain to blogger/ blog.

If you are not able to do it by your own then you can raise a support ticket or contact our support support[at]domainking.ng. Our support team will help you with it.

Best Regards,
Naveen
DomainKing.NG