₦airaland Forum

I hope that train and it's tracks have Chinese warranty.

Both CNN and our elected Nigerian leaders you inclusive sir, are not just desperate but also determined to destroy the image of Nigeria.

Minister of information pot calling kettle CNN black

Brother,
Trump will likely handover.

Irregularities in elections: yes,

Will that affect the process handover: no, not likely

Bigblogman:
Bookmark this Post: Biden will never be president as in never, Donald Trump will be certified winner by Dec 14th. watch and learn Master Chess moves. God is at play and many people all around the world shall be amazed at what will begin to happen in the coming weeks.

No worries brother,
If I no get radautowork's scanner

Just know that I have included ur name in the the association : NASCAR (national association of scanning car to aid repair).
Just send me ur location on mainland, I will come and scan my kokolo moto.

Matter solved

NaijaCr7:
Lol. I was correct na, if the guy win the next challenge, he will be picking one as well

You crazy men.!!!

I laughed out really loud

Uyi168:
..
Death sef..

People full Aso rock, na Maradona u go see..

Haba just after when we thought we have reached a peace agreement,
Luxy404, Kingreign, I beg sheath the sword or if you guys are hell-bent, please create a separate thread for this new fight
We have just arrived a diplomatic resolution to the issue of engine,
Please let's not add family issues again to this one to soil matters.

How people love fight is beyond me.

Biko

Guy, what's the password to picking car scanner @ radautoworks shop.
I have � been seeing pick pick for the past 2 week,

NaijaCr7:
Just picked up my won challenge 2 car scanner.

Unboxing video and pictures loading .

Space booked .

God bless Radautoworks ! God bless Car quest

Brother,
U sabi our leaders well well,
If u see the Edo election, I was thinking NCDC bross mumustafa will move their laboratory to Edo state,


They ate just there for the announcement and money. Nothing more.

So sir NCDC , enjoy your cursed loot while we enjoy our Christmas

mkoabiola:
But they can conduct elections.

Bunch of looters

[quote author=GAZZUZZ post=96416758][/quote].


I beg you please.

You are more than this na

Diportivo, haba why did you say there won't be any offline resolution anymore.

Pls use ur influence to appeal to gazzuzz,

So that all this " threads" can die.

Baba40 is already in a bad state, nothing can change that,
But gazzuzz can change his stance (provide another window of opportunity and assist to resolve - I know what you want to say , pls hold).

Biko

diportivo:
guy

when you are about to the given that diplomacy job at the UN,I will vote for u

I like how u av calm tried to resolve this....God bless you bro

this sort one man business doesnt need any customer relations rep.....sometimes,just the vibes the customer gives is enough for client to decline,and this goes both ways.especially since those offering these services are everywhere in town...my tot sha

if u dont try to resolve this offline,and den u come online to start raining curses without even stating what u want as a solution,why blame the accused?u already made mockery of the whole thing hence the meme by some of us....I mean,u cant want solution and not state it,innit?

if I were asked to return engine within 24hrs and it isnt convenient as at that time,common sense will tell me to renegotiate....if that doenst happen,more reasons to use in butressing my point during the online rant...abi?

when people call others out,they state facts first,state what they want,and give the floor to the other party to defend himself....once u start with curses,it will degenerate to what we have here

as it is,there wont be any offline solution anymore....

Dear folks,

Pls let's not complicate matters.

Baba40 erred by not bringing up the issue within warranty period.

Except if he did, but could not access to gazzuzz workshop due to other engagement.(from the story I can't say if he did)

Baba40 hasn't said what exactly he wants,

I don't know if there were other informal discussion between gazzuzz and this client that made the issue to degenerate like this (to the point of coming to nairaland to start this brohaha) but the other guy who never came out that had similar complaint made me had a rethink

There must be a reason why gazzuzz usually insist on taking back engines and do a refund. I don't know and I'm not an auto mech but I think diagnosing the cause of the oil burn might be a better option unless his knowledge states that it is a severe problem.

But then, there is a reason.

I think gazzuzz is straight , I just have some problem with attitude if I am to be honest.

Matters like this are better handled offline and when the issue is still at infantry stage.

Well someone has already suggested his gets a customer relations personnel.
This might help greatly but there still have to be some form of empathy from gazzuzz to the customer for this to work else the personnel so hired will be between the devil and deep blue sea.

Radautoworks has no hand in this matter whatsoever as insinuated by some.

Lastly, I see some particular "set of folks" always coming to gazzuzz side no matter the customer complaint. It's not bad but the manner you guys do it , you always try to make the customer feel stupid with memes and side stuff.
I understand a customer may not be that learned in such area but I think what you guys should do is to try and mediate and appeal to both the customer and gazzuzz.

In all, I plead with gazzuzz to help resolve this matter offline.

Sir, no matter how you look at it I and every other average customer , if we were to purchase a tikunbo engine will feel bad if it starts shorting out within just 4 months. It's just natural. Our manner of approach for resolution might be different.
A lot will depend on how much we have left after expending such huge amount.
In this case baba40 may be dried of cash hence this outburst

Pls take no offense I beg of you and let this thing slide dear gazzuzz,

Once you open your office to the outside world, you will meet all manner of people,
You should expect it.
Once again I appeal to you to try to resolve this matter offline, call this customer and see what you can do to resolve his issue,
It will not diminish your status if you do, I promise you.

Men, you have watched to much spartacus film from "Batiatus"--

but how can a newly commissioned train breakdown this early ..are we not being scammed?

bigiyaro:
Fvck you and your dirty apology, you and your cohorts should be in jail by now. Buying and repainting scrap trains from China with loans from China should be a capital offence. Thunder fire all of APC miscreants.

I can't remember oh.
But I think :
Unthinkable
Rules of engagement
Cold mountain
Saving Private Ryan
One mount Zion film can't remember the name

It is......what it is.

Blackbishop:
Bro I want to believe this is a Joke

I can imagine radautoworks and blackbishop smiling with a grin knowing that market share is(will be ) tilting towards their direction without working for it.

I haven't said anything wrong have I?

Yes I can see,
We will exit recession after we are all dead.

What exactly are u doing at this very moment to get us out of ur policy-induced recession? Answer: nothing

And you guys (NLC) were never prepared for a honest strike.

Oh sir, I agree with you.

but you have to read the two sentences together to understand what the the author was implying.
you talked about employees incompetence and ability to render satisfactory services,
please these employees and these services, who are they serving?

that's the question. without those set of people being served, there is no business.

Dovehorizon:
I beg to differ.

The success of a company lies within its 4 walls.
Within its 4 walls are the employees, they play a significant role in the success of a company.
If the employees are incompetent, chances are services rendered will certainly be below satisfaction. In the 4 walls of the company, planning, research, analysis, execution are carried out and to come out with a sound decision, you need sound mind. This is more like the foundation, if the foundation is faulty, then a collapse is inevitable.
Decisions, executions, forensic analysis and all that are things that are tackled inside to give a better service.

Whatever is done in the four walls will determine if the clients will keep coming back for a service well rendered.




Buying of engine is a very delicate thing, if any mechanic can give 3months warranty on an engine, then trust me that's a magnanimous act. I would patronize such person with my mind at rest knowing fully well that if it goes south, my money will be returned...

Gazzuzz, u have done well.

We learn everyday.
I can see a reoccurring issue with attitude.

I didn't want to comment anymore but there's a pattern.

There is a saying that
The success of a company is not within it's 4 walls but on the customers it can keep.

@deedee44

We learn everyday.

kodred:
Oil leak that you couldn’t fix and instead opted to remove the engine.

You put someone through psychological stress and you think it’s okay because you ‘refunded’.

See I gat no issues with you as I have gone past that ordeal. It is what it is.

My brother,
This statement is not true.
Sir, if a man is providing , a woman can still do that.
When I lost my job,
I was still providing for my family because of my savings (5M) was on a high side,
My wife still did this sex-denial stuff,
So it's not true,
You don't want the woman to contribute financially? That's a time bomb because if the unexpected happens, she will become useless.
The issue could be her orientation, her type of friends she keeps, etc.

DrFunmisticGlow:
I have a feeling that this woman pays bills in the house. They are most likely in a fifty fifty arrangements. This sttesses a woman out because the man cannot provide. The woman most likely feels that she married a man child, not a man.

This is exactly all I have been saying along.
This is the step to take.
Let's get the car checked and let's see what is wrong and what can we done.
It' will be an eventual PR to gazzuzz.

I'm done talking on this matter

dapotemi:
Angry corrolla customer, I know how you feel, over 300k in this Buhari era is a lot of money, but I plead with you, pls be explicit and FOCUS in ANY biz dealings...You're too focus on " how gazzuz behave" than him getting the job done. You kept whining about him being too arrogant, proud etc, is that why you went to his shop? Guyman FOCUS on the goal, and the goal here is to get WORKING ENGINE in your car..How he behave is not your biz sir.

Chief Gazzuzz, there is no doubt that the engine you SOLD to him failed, or let's say it did not meet his expectation, I will even add, that it did not meet the expectation of those of us who have patronise you in the past, and will still do in future. The reason, I don't know, but at least I know that brand new engine can FAIL...For someone who knows one or two things about buying part (not mechanical though), this things aren't impossible. But please, I beg you, can you at least CHECK the car and at least know why the engine fails, the result might even be an eye opener for you, in terms of the people you purchased it from, in terms of the engines itself, we all learn everyday. If the client has done something that made the engine fails, that will be revealing also...But pls, check it, it seems the op has an understanding wife, as she was able to convince you to work on the car after you stop initially, pls for her and many of us here, kindly at least check the car out. Thank you.

If u can do both,
Get a good hand (staff) to handle.
If u need a good hand, I can get for you if u are in the south west and be a guarantor and use cash as collateral.

But try to do with the business and the job and see how u can work.it out.

Sir, I know how hard it is to fork out even 100k but we are discussing a mechanical matter.
.
Did he say to gazzuzz,
" I just started using the car, I have just reached 1000km and the engine is short, what do I do,.I am currently not in Lagos ,I will be get to Lagos in 3 days time, can I bring my car the Saturday on the week I get to Lagos.

If yes , what was gazzuzz response.

naijapips04:
This is not a court issue but about good customer service and serving your fellow Nigerian in good faith. How will you be comfortably selling a Tokunbo engine to some that would only last a few months. Do you know how hard it is to fork out 400k in this present economy?

Sir, I totally agree with you on
"at the first sign of trouble within the warranty period,u must return the engine"

But let put it this way, let's say he traveled to say far north or east and noticed his "trouble" and then reported the matter to gazzuzz
You will understand that the best he would do is to buy oil to keep the car running until he can return the car.
That's why I am asking gazzuzz to check it,
If he can detect the cause of the problem.

diportivo:
the guys in ladipo will tell you.....once u Instal the engine and it starts,so so days warranty


at the first sign of trouble within the warranty period,u must return the engine or else,wahala be like bicycle

u wont just stroll in after 90 days and expect to be treated like a king......

naijapips04:
same as you so shut the fvck up!

He said he reported the issue and was asked to try oil change.

.

Pls at what point did the op experience the oil shortage.
1 month,
2 months
3 months.

Dear gazzuzz, can I ask a question.
Let's assume you fixed an engine ( all parts purchased by you).and few days after the 3 months warranty, the car experience something like this, how do you handle such.

Dear gazzuzz,
I have read this thread just now and I think op should have done any negotiation with you b4 u embarked on starting the process.
Even at that if he wanted to negotiate anything, I think he should have just asked for leniency on ur labour charge and allow you to buy what you deem fit for the vehicle. (I can't say if he did that.
So op was wrong there.
Since you spoke to his wife and u had a good understanding with her,
What could possibly cause the oil burn, is it his used radiator he purchased.
I just want to you check the car , say what is causing it and let him decide on what to do.
That would still be a professional way to it.
Sorry if I misinterpreted the whole scenario but trying to help an aggreived customer problem will still put you in good light since there is already a job connecting the two of you.
I understand you gave a warranty despite allowing him to purchase his part and I appreciate that.
Pls kindly just check the car and state whY is wrong so he will decide what to do and the refund of engine only if he doesn't want it fixed by you.

Thank you

Sir, buying a car from car45 is as good as wasting money. No thanks to whatever they write as engine health rating.

naijapips04:
Do you see engine health reference on car45 cars I asked you a simple question. How are they able to gauge that? You think your road side experience qualifies you for a professional? Stop being silly guy. Engine health testing is a thing either you've seen it or not.

This is exactly what is on my mind.
The issue of trust based on gazzuzz high rating,
Then communication skill.
There been a lot of people talking about gazzuzz " arrogance" or pride.
I don't think he is doing it intentionally I just think that is the way his voice sounds. His accent is a bit heavy (people might mistake that for arrogance) and he sounds like he is under pressure,(probably of work, u know it's a heavy duty job).

I've never met gazzuzz b4 but I did call him on phone once, at that instance he did put sorry in our talk, but his other part of talk just made me u-turn. Sounded under pressure.

He can/should work on it.

Op, what exactly do u want now,
U want him to work on this engine or a refund or to replace with another engine?

OgaVoltron:
Most here do not get the point or are willfully ignoring it.

New Customer trusted the mechanic to get him a good tokunbo engine due to his ratings (if we should use the engine shipped to Jos as an example, that particular buyer had implicit faith the mechanic would send him a good engine ) and got something else. I don't know about you but if I buy a defective product from a store as a new customer, whether they accept it back or not, I'll be wary in the future. That's issue no 1. TRUST

2 Is the communication breakdown between the two parties, The buyer mentioned the attitude of the mechanic before going through the deal. Put yourself in his shoes, Would any of you go back to someone that insulted you, on top of your own money? Not insinuating on the part of the mechanic, never met him. Neither do I know how the customer approached the mechanic also. It might be a case of "because of my money" and "for my own garage" clash

It is obvious they both have sizable EGOS and PRIDE, finding the middle point is solution here unfortunately this thread is full of those who willfully choose to blindly take sides and 5th Columnists. Kudos to werepey & the first reasonable poster

Screenshots would have been a lot of help. What I can say is

Op, what do you want now? Your engine changed? A Refund? State it clearly so the mechanic can also state if he would or not. You're men not petty women. Put feelings aside and settle the business, send/go with a mediator if what you said about the attitude is true so communications won't break down again.

You started by saying I don't know what I am saying?

So when a technician received a huge part for a gadget he want to replace, he doesn't do some testing to see if it is good.
I am sorry, I am not a mechanic.
But if u can troubleshoot a device, then you can also test that device.
Pls kindly keep the subtle insult out,
I am not here for that

LeJeun3:


You don't even know what you are saying self....

Owning a car for donkey years doesn't help either. Which parts of the engine are to be tested??

Sir , that is the work of an expert in engine matters.

They would have the necessary tools and test various part to at least give it a pass mark.

uboma:
How do you confirm that a foreign used engine is good?

Please , friend and folks alike, why are we like this,
Pls put aside this disparaging remarks.

Gazzuzz, pls kindly do a little help with this request.

Let me assume the op to is even wrong but a fact is that he purchased the engine through you.

Pls let the good in you see through this to make that engine work good again.
Pls I am pleading.
Gazzuzz please, I beg u