Lush100's Posts
Nairaland Forum › Lush100's Profile › Lush100's Posts
1 2 3 4 5 6 7 8 ... 51 52 53 54 55 56 57 58 59 (of 82 pages)
LMAO. Sorry Mech 101 teaching for dumbers. Roger that Arrived from my meeting to see that" I am dumb" ROFL ![]() GAZZUZZ: |
Please can u explain better, Firstly I want to scan, Post code Then call a rewire/electrician. To look into it. Is this the right step to take? radautoworks: |
Sir, I shouldn't bother to scan? Well the coolant compartment has coolant on it filled to maximum. It's the coolant in radiator I was talking about. This morning when I firstly wanted to start the car, it was close to starting then made a blitz sound like 2 wire touching. Then only the regular check light came on just like yesterday. Cc: radautoworks. autologic: |
Ok.sir, I will get an electrician (rewire) check it . But radautoworks says I should not let a rewire lay hands on it. I am kinda confused now. autologic: |
No it's not rolling. My radiator water gone down I topped it with water to see if it would drain probably there was a leak but suprisingly I wasn't up to a half a pint it filled up. It had be never been this low(I could see the base of the radiator handle where the water is poured into. It made a blitz sound this morning (not a click sound but like when 2 wires are touching) when I tried to start. I will buy a car scanner and post the codes. I am sourcing for a car I will use temporarily. Thankfully I am not going to work on Monday. autologic: |
I noticed that the water level in my radiator has gone very low which has never happened b4. I recall I entered a very bad pothole yesterday night(I was going in very slowly) but it was deep Could it be my car was overheating due to contact at the base with a bad portion of the road. Also I noticed water coming out from a small hose which was unusual. Picture not clear so sorry. I am in a hurry radautoworks: |
GD morning No..it makes no noise. radautoworks: |
Not that one. A bit more of system rate. Of course those enlightened ab guys know more about it. The logistics at each point is needed though. Let me stop here. cooooooks: |
I will try, My wife said she heard a sound like a " cut-sound"-(thats the way she put it) at the time I was to restart the car as she was standing close to the bonnet. It's late and raining also, I will try that tomorrow. Thanks sir. Blackbishop: |
Abeg, did sanusi say online forex? Bros I don't do online forex.never done it As far as I am concerned, it's just rubbish. Raw forex is the one I know it's good but the logistics for it....is another matter. With raw forex u sit in ur garden, once all the people do their job, u get ur money. It's also unstable too and there is also just a time when it is profitable, like at this time. Once official traded rate and black market rate is the same or very close, there's no profit in it. Daniel058: |
Dear Gazzuzz and other auto guru I need your informed inputs. I drove into my house this evening after visiting a relation. I parked the car in. Then tried restarting to repark properly. The car won't start but the check light comes on as if it wants to start. Pls I need ur 3rd eyes here as I have to attend to an important meeting tomorrow morning It looks like a rewiring issue if I can suggest but I don't know what to look out for. Pls kindly assist. Car is Toyota Corolla sports 2006. Cc: radautoworks Motoguru Autologic Blackbishop. |
|
kodred:Wow, guys are not smiling these days. Will behaving myself these days |
I can escrow your money/transaction. For now it's free. But large amount will take a fee and I will put a premium on it soon. Thanks folks |
I need all.the track, Anything reggae from majek fashek to Ras kimono to lucky dube, to Bob Marley. ikennamadu1: |
Ok. What's it sir, Is it something official? I travel on Friday. hammed71: |
Dear ma'am, if my mention of menopause seem offensive, I hereby apologize. However let me state that menopause is not an offensive term, it is a biological term, and it's characterized by " uncertainty" in the life of women and I was using that to explain that women in that bracket age bracket would not be so much " hardened" as u may think. The rest of the behavior a woman exhibit iat that stage is usually characterized by humility but familiarity which tends to overshadow the humility she display. My wife did more than this to me , But now, she acts it but I know she what she does to get us bonding again. Peace and one love, Jullima: |
That's what they will tell you, You think menopause age is just there for nothing. And hey, I am not trying to take sides, I am just telling you the truth in average amount. You can be as hardened as you want to be, It's ur marriage ma'am. If your husband doesn't eat and u feel unconcerned, I am no mediator there, It's simply you will lie on ur bed as you lay it, Cheers ma'am Jullima: |
I |
Jullima:Haha, when I get married? When all my kids can speak French except the last born. |
true but, when u continue and its get down to when she is 39 to 40, i can say for certain, she will be worried. because by then men age better, become more handsome, matured and have more wealth, she wouldn't want to start having uncertainties at that time especially for a responsible man. i can say that with 80% level of certainty. Jullima: |
Please who sang redemption song? Is it Majek Fashek? |
Sir, ma, This is now unnecessary. Issue has been settled between customer and client. Let it now rest please. Juliearth: |
Sir, Sir, let's remove tyres cos I could drive the tyres that came with them for 7 months. I just changed the tyres because I was going to attend a wedding.and I was the one that brought those 2 together and I had money to spare. I drove the car with the tyres that came with it for 4 months. It had no faults sir like u said, It was tokunbo not brand new na. We talking of tokunbo cars too. I am just saying fixes on a tokunbo car ( not accidented) should be less than Nigeria used all things being equal. dgitrader: |
I laughed out loud. I love your honesty. Never knew pot belly could be this loved. Would get one ASAP and then would be coming to "toast". youPhenomenal16: |
Lots of sychophants are here. I can't run my business this way. If you don't want to listening to customer complaint, you are not ready for business you want to do on a long run. I went into Zenith Bank along Lagos-Abeokuta way on that long Abule-egba road leading down to tollgate. I had a complain after using their ATM. If they just waved me off, I would have gone. I had explained to the security man. He took me in straight to see a supervisor. What's my complain? I went to zenith Bank to withdraw 12k using another bank ATM card. The machine paid.me 13k. I didn't get an alert, so I thought my mind was playing me, maybe I typed 13k by mistake. I went in, she she thanked me, we checked the spooled e-journal roll from her system, she said its 12k I typed and called out my ATM PAN number. I gave her 1k. She said she would call me later, she didn't . Supposing I came with a negative complain, would I also be attended too? Wouldn't she send a mail of the issue raised. Take complain to improve your business and do it on time. |
Oh please, We all agree there would be fixes, but how much? How much enough for the car to be called Nigerian used and no longer a tokunbo? How much fixes is needed to say a car is a lemon and a write-off.and not worth a tokunbo? Sir, how much of it? The first car I bought was in 2008 from.cotonou, There was no single rust under the car. There was rust showing on the engine head (the part that gets very hot after car is started and driven a little). It's a Honda engine. The only thing I did on that car was servicing (oil and filter) and I worked on the pipes in the braking system. (The rubber pipe leading to the brake disc had a leak somewhere and my brake was failing after I had driven the car for over 4 months. I changed all the tyres because I wanted a standard look. That's all. So I ask how much becomes too much to consider the fixes too much for a tokunbo car. Modified*** there was also a leakage from the roof ( windshield). I had it glued or gumed. dgitrader: |
Hello ma'am, The issue at hand is not a gender thing you are taking it to be. I'm in no way down playing how you feel however you and the other man who also dropped a complaint are totally different types of customer. He's a customer that handles bad service better (differently)than you. However we are talking of over a million naira worth of product/service. The time factor and after sales cognitive dissonance reaction makes the issue both of you had a total different matter. Your time frame of complaint is still within buyer's purchase dissatisfaction with a product, The other man complaint is more of a review having used the car for sometime. The reaction from both will therefore be different. Codyella: |
This is a comprehensive review. I am in no way saying amdman is bad but I have been calling on him to improve even b4 any negative issue like this could prop up. Like I said earlier some can manage others can't, Business is a learning curve. Jesterfly: |
Ma'am I would have to disagree with you (partially) on this. And it seem you are overreacting too. @radautoworks, you are very knowledgeable about cars and anything automobile. Others have their own field where they are an expert. You cannot compare her level of knowledge of cars to yours. Her first home work (though it's actually not the first : the first should be the most reliable brand for Nigerian road and economy) which she got right was to go with buying car from a RELIABLE and trustworthy car dealer. That's why I said partially above. Amdman as far as I am concerned based in nairaland is. Even if car is sold at a price u feel.is rock-bottom, you still need to consider the end-user effect and provide solution. He may not own the cars but as far as business is concerned , he owns the process, he own the brand, he possesses the cars. As far as business is, it's amdman cars. Maybe the lady customer expectations were too high, (don't be surprised a lot of people have same expectations but some can manage it, others can't. A different/better approach could have been used to handle matter. Ma'am I strongly believe that if it were your own business, you probably wouldn't let it get to this point but u would have charged her more. Please for the sake of Goodwill , please keep your offer open at least till end of today. Please. radautoworks: |
inspiredbelieve:. For over 10 months, he's "probably" working on it. I sought alternatives because of these poor communication, which I mentioned long enough b4 taking the decision to look elsewhere and here we are , still working on it, Please stop being sentimental here, A lot of people will be having negative imagination having over 1Million naira in someone's else's hand and the person does not response to message even under 2 hours. That's a sign of unseriousness in business and he feels he is doing the person a favour. Why not it this way, amdman delivers the car to you and then waits for his money, Let's see how gentle his "assistant" will be if no response in 2 days. |
Dear folks, I have read all through and here is my submission. The car should be fine but you need to understand your customers better and I clearly see 3 majors issues and 2 other ones from that episode. 1. Poor communication. I mentioned much earlier than now that for a business, timely and proper communication is very key. This was ignored and truth is with the advent of social media customers will take their complaint "globally" and will tell others about how " bad "your business is If there was proper communication via your agreed channels (in the case of amdman being WHATSAPP), this matter may not have come here on nairaland. 2. Poor choice of words. Still on communication, while you have a business to protect, your business is a business because of the customer's you have, The " tone" of your communication to that lady customer has an undertone that you really don't care about her complain. Apologizing is usually the first step which I didn't CLEARLY see in your response. You must see business as an exchange, Exchange of money for a service or a product. It is not a favor. No service or product will give 100% satisfaction EVERYTIME but when that occurs you should provide ways to resolve it. It shouldn't come from a third party It is important to understand that today she is your customer seeking a service from you, tomorrow is may be your turn to seek service/product from her or someone closely related to her.(I would narrate a story on this latter). 3. Understanding your customer. You are going to have different types of customer. You need to find a way to understand them. The moment that lady customer was willing to part with 22k to have her car serviced, it should tell you that you are dealing with a customer who dies not like to do after sales work or adjustment. You should have taken care (extra care) that the servicing was done to utmost satisfaction even if u would charge more. You could offer to get those other things sorted for a fee.( Based on the type of customer you are dealing with. 4. Terms and conditions ( reasonable ones) should be spelt out but this does not mean you should ignore your customer because of these. You will loose business on the long run if you do. If customer have waited so long to get their car with extra delay due to covid-19 virus and lengthened port processing time, you cannot expect a reasonable person to take a total refund as a way to manage a complaint. Repairs for a fee are still your best option and apologize to the customer even after it has been fixed. It takes nothing away from you. 5. Business model operations modification. Have a general checklist forms of things that are okay with the car, things that are bad and things that need some care and submit well ahead to the customer before the car arrives. With this you would have communicated with the customer that some repairs would be needed at some point. (It's a tokunbo car not brand new, nothing wrong in this being displayed). |
1 2 3 4 5 6 7 8 ... 51 52 53 54 55 56 57 58 59 (of 82 pages)
