₦airaland Forum

redcliff:
I am glad you said this is your point of view. However, i was about to make some statements about it until i started reading the later end of your story which also confirmed the class at which you are telling the story from. You can say all these thing but the truth be told that these attacked were specigically targeted at black forigners and Nigeria as we all know would make its larger percentage.

In as much as this is your truth, i do not doubt it. Lets go a little lower to people who do not have the oppirtunity of having white collar jobs and going to school. The hustlers and the street roamers, the below average foreigners. They are the ones directly affected by this. Until we hear their own part of the story, then and only then can we conclude that SAcans are not xenophobic as the world think they are.

Sir, to be honest SA society does not permit foreigners to "hustle". A lot of south africans are unskilled and therefor look for the hustling jobs. I don't think it is fair for a Nigerian or any other Nationality to go to sa and compete with their citizen. BTW the law in SA does not permit a foreigner to remain in SA if you don't have some skills which they call scarce skill or exceptional skills, so if you are living there without such skills you are either an asylum seeker or illegal.
Another set of people allowed to live in SA are business owners an by law your business must worth R5m. They have laws, we must respect their laws

samtol4:
@Yemi .....You can never convert Asylum to PR.NEVER! .Most Asylum given to Nigerians are just temporily slip to show they have applied it is not the refugee passport that is why many can't leave SA because if they do ,Visa will be needed to enter .if it was possible all Nigerians with Assylum here would ve gotten PR. Two weeks ago I was discussing with a guy he has spent 12years in SA I asked him how he got PR .he said he is using Asylum for 12years he can't convert to Pr .he will convert to work/study first before applying for PR.The asylum most Nigerians have are just slip that is y dey keep going for renewal ,if you have refugee passport u can apply for PR but with slip ...,,,never ! I was laughing within me when you mention that your target is to get PR,just like dat !Sir ....the easiest route to any country of the world is STUDY PERMIT .Both of you should get study permit (2years to 3years visa depending on program)before the expiring of the two years you figure out what u want to do .You mention Jobs?There are no jobs for SA citizens talkless of foreigners unless you are science oriented,medical professional ,IT or u have skills to genate your money .

God bless you my brother, Nigerians with no aim are the ones that come into SA and seek refugee, its so sad and this kills the dreams of people with bettter value. The guy has not even got a visa he is thinking of asylum. Asylum are for people that are not safe in their country or the country is at war, yet some Nigerians will come and claim this status, sad, spoiling the image of Nigeria in the process

Late 2006, I remembered my friend, Femilangy, who is now in the US introducing me to Nairaland. The singular reason of the introduction was for me to come and support the bid of Musiliu Obanikoro, who was running for governor of Lagos State, under the PDP. I was a staunch supporter of Koro, I believed so much in him, I wanted him as governor, maybe for personal reasons but mainly because I wanted Tinubu out (it was Fashola that was the governorship candidate of the then Action Congress, AC)

(link to the Nairaland topic: https://www.nairaland.com/36656/rule-lagos-come-may-2007/7#965858)

Today, I regret ever knowing such a man but am happy Fashola won landslide in the elections of 2007. Koro went on to be appointed as Nigerian Ambassador to Ghana and in all honesty he did well (my opinion). Then, he was appointed minister of state, Defence by the most corrupt President in Nigerian history, President Goodluck Jonathan in 2014.

From this point, Koro lost it, he became an election rigger, with the latest audio tape released by Sahara Reporters last week, and it became crystal clear that Koro was just an election rigger. The tape was about Koro, Fayose, Omisore, Uba and some military men planning how to rig Ekiti elections. Having met Koro on several occasions, I am 100% certain that the voice of Koro in that tape is actually real. Even I was woken up from sleep and I hear Koro’s voice I will know it.

That said, Koro will be very stupid to sue Sahara Reporters, Premium Times and Punch Newspapers when it is so obvious Koro was in that recording. It is shameful and disgraceful for some in Koro’s calibre to become a tool in the hands of corrupt men like Fayose and GEJ. In that recording he sounded like an errand boy or better put a house boy.

GEJ has killed so many politicians and government agencies in the quest of holding on to power. He is desperate to remain in power and he uses the likes of Koro and in so doing killing him politically.

https://madejibo./2015/02/12/i-regret-ever-supporting-koro-by-ajibola-akinsete/

About 70% failed WAEC in 2014. I was trying to tell a friend that this shows that the government has failed but his view was that our young ones have become very unserious.
We fail to see that the failure of our government (especially since when the PDP took over in 1999) has degenerated so many things directly and indirectly.
When I was growing up the economy of the country Nigeria was not this bad, my parents had time to look at my home work and made sure they were up to date with my progress in school, this made me and my peers do well in school. In those days a man and a wife could live a comfortable life being civil servants. Today, it is not so, there is no job security, parents double up their jobs with other businesses just to try and make ends meet and most of the time the ends never meet.
Parents spend long hours at work and traffic neglecting their kids in the hands of teachers that can't even read an affidavit (just like the teacher in Edo), population between now and the eighties has exploded but infrastructure have remained the same (in most cases, worse) but our income as a country has increased.
The band wagon effects are more students failing exams, broken homes, high crime rates, disrespecting Nigerians abroad and so on.
We have degenerated to a country that have no national carrier because of the PDP, we lose four hundred thousand barrels of oil everyday through oil bunkering and this has led to oil companies to reduce their stake in Nigeria, because they can not cope. Also under the PDP, we can not refine our oil again and this makes me laugh. It is like my father has a farm of yam, sells it to my neighbour and I go to my neighbours house to buy pounded yam, this is so ridiculous.
Six months after Yar'dua died, our subsidy money rose from 200 Billion Naira to 1.7 trillion Naira, some governors kicked against it and Jonathan promised to block the leakage, two months later it rose to 1.9 trillion Naira. This was in 2011, up to date no one has been convicted in connection to this.
The former CBN governor (the government's banker) said $20 Billion was missing, our president fired him, the Minister of Finance hired an auditing firm to audit this claim but the government has refused to release the report
We are now a country that can not equip our soldiers legitimately, we now have to use a pastor's jet to ferry money illegally to South Africa to buy arms for our military.
All these got worse under the PDP led government. After all these failures, some people still feel we don't need a change that the other party isn't better but in my opinion I feel only a fool will want something that has continuously failed for 15/16 years when there is an alternative (even though the alternative is still "untested").
The first step to change is voting out PDP, this might not necessarily mean the solution, but it is better to take this gamble than to deliberately continue to support the disaster being caused by PDP

Ngwakwe:
This is what Gen Buhari would have achieved for his beloved country had he accepted to mediate on Bokoharam behalf in Saudi Arabia when they nominated him.

We have lost unaccountable innocent Nigerians and properties worth billions of dollars including the defence budget wasted in the fight against these monsters, only for the selfish Buhari to borrow money to contest for president of a country he refused to sacrifice a little for its citizens.

Say no to Buhari, he is too selfish.

Who told you that if Buhari had accepted the offer an agreement would have been reached? It was probably a ploy to rubbish his peronality further. They would have held the meetind and more violence would have occurred and people like you would have come out to rubbish Buhari.The ex general knows better than to be tricked into arrangy. The time was not right then for a ceasefire deal, we all know the plan now, FG is the main force behind Boko Haram, all these ceasefire arrangy is all because of elections and GEJ's 2nd term, when SA foiled their Arms deal, they had to resort to this. Anyway, am glad that violence will reduce. I thought they said no girl was kidnapped at Chibok in the first place, so who are the girls that are going to be freed now?

As Morocco as pulled out from AFCON SA is ready to take on the challenge again to host Nations Cup in less than 2 months to go

My Arik Ordeal (2)
First email, sent 3rd of Feb, 2014 to Arik via callcentreteam@arikair.com <callcentreteam@arikair.com>; zacustomerservices@arikairint.com <zacustomerservices@arikairint.com>; callcentreteam@arikair.com <callcentreteam@arikair.com>; Francis Okafor <Francis.Okafor@ArikAir.com>;
I boarded an Arik Air plane from O R Tambo International Airport, Johannesburg on the 21st of January, 2014. We the passengers had finished boarding by 9:15 am for a flight that should take off for 9:35am. As at 10 am the plane was still on ground, a voice then announced to us that the flight is being delayed due to paper work that had to be completed by Arik Air.
Finally the plane was ready to take off at 10:45 am over an hour of delay, we took off and the flight was smooth all the way till we landed in Lagos.
I was supposed to depart Lagos back to Johannesburg on Saturday 25th January, 2014. I got to Murtala Mohammed International Airport as early as 6:30 pm for a 10:40 pm flight. I got to Arik Air’s check-in counter and I saw the most disorganized queue ever. It was very rowdy. Everyone travelling via Arik Air (no matter the international route) was on the same queue. Passengers were paying Arik Air’s staff to jump the queue. The higher you pay the faster you are checked in.
It got to my turn and the Arik Security staff profiling passengers said my visa/permit was not valid for my trip. I was confused because I got my visa from The Department of Home Affairs, Pretoria via their Cape Town office. I wondered what was wrong; I was told to see another security Manager, Kingsley (who was off-duty) for further clarification. Kingsley told me that I will have to be off-loaded from the flight and I should go and apply for another entry visa to South Africa.
Meanwhile, as this was going on I noticed the security personnel of Arik Air were asking for all manner of documents from South Africa bound passengers such as admission letters, marriage certificates and so on. Once the passenger cannot provide any of the documents asked he/she is refused check-in or pay a minimum of Ten Thousand Naira and the passenger is allowed to check-in.
On Monday, 27th January, 2014, I went to the South African High Commission, Lagos; I was told there that my visa/Permit was good enough to travel that my Airline should be able to carry me that if they refuse to carry me they should issue me with a letter (called referral notice) that will query my Visa. So, with this information I proceeded to the Ikoyi office of Arik Air, I was advised by the manager in Ikoyi, that my case can only be handle by profilers of Arik Air located at Murtala Mohammed International Airport.
I left Ikoyi for the Airport, I met the Duty Manager (the same Kingsley) who told me Arik does not issue such letters, that I should just go and get another visa. I insisted I need a proof from Arik Air that I was denied check-in but Kingsley told me and I quote “if you don’t take your time I will get your name blacklisted and render all the visas you have useless”. At this point I had to leave the airport. The manager in Arik Air’s back office came out and she called me all manner of names. One of the staff said and I quote “only God knows where he got his visa”. I was made a laughing stock by Arik Air’s staff at the Airport that Monday afternoon.
On Tuesday 28th of January, 2014, my brother in-law in Johannesburg took a scanned copy of my visa page to the immigration office at O R Tambo airport in Johannesburg and he reliably gathered that my visa was valid. A call was put through to Arik Office in Sandton and my brother in-law informed me to go see Mr. Francis Okafor, the chief security officer of Arik Air. I went to see him and he asked for the receipt I used to apply for my visa in Cape Town, I provided it and he made copies of my visa and the receipt. He then gave me his card and wrote on his card “profiler, please allow pax to board, he has been cleared”.
I went with this card to the airport, first to Arik Air’s Ticketing office but was told no free seat till Saturday 1st of February, 2014. I was told to secure a seat on Saturday I will have to pay Twelve Thousand Naira. Thursday (30th January, 2014) morning I called Arik Air and I was informed there are seats available for that day’s flight to Johannesburg. I was told to get a seat on that flight I will have to pay Thirty One Thousand Naira, I paid because I needed to be in Cape Town South Africa as early as possible.
I went to the airport and I was checked-in easily and boarded the plane, at a few minutes to midnight our flight took off (almost an hour late). The flight was smooth and we arrived in Johannesburg smoothly and I went through immigration at O R Tambo International Airport and NOT one question on my visa. I was cleared by immigration within few seconds.
Let me digress a little, on the 20th of January 2014, I came into Johannesburg from Cape Town via a Mango Airline flight and I had a return ticket for Sunday, 26th January 2014. But because of the delay by Arik Air, I lost my return ticket. So, on Friday when I arrived I could not revalidate my ticket neither could I buy a new one because all seats to Cape Town (in all airlines) have been sold out till Monday. The only other option was to buy a bus ticket to Cape Town. I bought the bus ticket and I had to travel for 21 hours to Cape Town.

I sent the same Email on the 5th of February, 2014 as a reminder but still did not get a response

Later on that day I got a response from Arik Air via Anna Marie Muscardin <AnnaMarie.Muscardin@arikairint.com>;

Dear Mr Akinsete ,

I am really distressed to read such a letter .
This letter has been escalated to the Senior Vice President of Arik Air.
In the meantime while we wait for his reply please accept my apologies for all this inconvenience.
Best Regards
Anna-Marie
I did not get a reply from Arik Air for over two months so on the 8th of April, 2014 I sent a reminder to Arik (I resent my first Email) and copied editor@thisdaylive.com <editor@thisdaylive.com>; info@channelstv.com <info@channelstv.com>; letters@ngrguardiannews.com <letters@ngrguardiannews.com>; dr.damages@gmail.com <dr.damages@gmail.com>;

April 9th, 2014 I finally got a reply from Arik Via their Chief Security Officer Francis Okafor <Francis.Okafor@ArikAir.com>;
Dear Jibola,
Am surprise that you have to write such publication against arik air, because the very day you were denied boarding, you never showed the Profilers your complete document, the Visa you had was hand written with the Inscription to continue Visit, being that you have used the visa, any Profiler will like to get proof of obtaining such hand written visa from south Africa when you only traveled with a 3months expired visitor’s visa.
I will like to state here that we have incurred thousands of Rand fine for flying in passengers with fraudulent document, so if you are asked to go and get clearance from the Embassy, I don’t think it is a bad idea, we have had a lot of fraudulent documents trying to fly with Arik air into JNB, but am so disappointed the way you are taking this matter.
I was at the airport the very first day you were denied boarding and no body, I mean no body collected money from any passenger to facilitate their checking in. if you have any proof, please feel free to bring it to my notice and see if the staff will remain in arik air for one extra day.
We have two checking in point for JFK and JNB, You know fully the MMIA airport facility and its problem, you can’t blame that on Arik air.
Going back to your grievance on documentation, I did asked you if you presented the receipt and application form you used in obtaining the visa, you said know and you apologized for not presenting the documents and I can also remember telling you that if you had shown the documents, nobody would have stopped you from travelling.
I cleared you to travel base on the documents you presented at a very late stage when I did requested same from you.
In as much we want to give our dear guest(passengers) the best service, we also wants to prevent fraudulent passengers with fraudulent documents from flying our air craft for safety, Security and economic reasons.

We appreciate your love for Arik Air and I will like to assure you that we will continue to give you best, reliable and safe service.
B.Rgds.

Francis Okafor
Chief Security Officer
ARIK AIR LTD
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
P.O. Box 10468, Ikeja
Lagos, Nigeria

And I replied him same day copying other Arik’s Emails
I am so shocked and bewildered to read this mail, absolutely surprised. Do i have to carry receipts I used to apply for a visa? if i didnt have the receipts I would not have flown? I have never seen a permit issued at the DHA in Pretoria that is not hand written. Even, with this delay Arik made me pay extra N43,000 to be able to fly on another day. The visa clearly stated multiple entries, what else did you need? No one at the airport asked for further documents. I was treated like a common fraudster, talked to anyhow like i was worthless. Your security man, Kingsley talked to me like i was a piece of trash, your duty manger told me to go to hell, LORD HAVE MERCY!
is this how you treat a paying customer? I was cleared at OR Tambo when I arrived Johannesburg within seconds, no query at all. This is so so sad.

Akinsete Ajibola
14, ******************** 7700
Cape Town,
SA,

I finally a reply from Arik’s Customer Relations via Arik Air Customer Relations <talktous@ArikAir.com>; on the 9th of April 2014
REF NO – LOSCMPAPTEML427

Dear Mr. Akinsete,

We refer to your email dated 08/04/2014.

This is to acknowledge that we have received your email which is now being reviewed by our customer relations officers and the reference number is as follows LOSCMPAPTEML427

We will revert to you upon completion of the internal review with further clarifications. We regret the inconvenience experienced.

Should you have further enquiries, please do not hesitate to contact us on the below details.

Warm regards

Ifeoma Nnamani
Supervisor – Customer Relations
ARIK AIR LTD
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
Ikeja, Lagos, Nigeria
Telephone : + 234 (0)807 7791683
Mobile : +234 80 777 91683
Res : +234 1 279 9999 / +234 1 1-906700009
Email : talktous@arikair.com

When I did not get a response from Arik as I was promised on May 5, 2014 I mailed them again
Dear Arik customer care,
You replied my mail on the 9th of April, 2014 (about 26 days ago) and you promised to get back to me but up to date i have not got any respons from any one in Arik. Does it take over a month to look into cases at Arik? Honestly i do not understand the reason for the delay. In your mail you quoted this reference numberLOSCMPAPTEML427.
Hoping to hear from you soon,
Thank You

Akinsete Ajibola

On May 13, 2014, I got yet another response from Arik via Arik Air Customer Relations
Dear Mr. Akinsete Ajibola,

I must begin by apologizing for how long it has taken to give you a feedback as regards your complaint.

We regret to learn about your experience on 25th January 2014 while attempting to check-in for Arik Air Flight W3 103 operating Lagos-Johannesburg.

However as promised in our earlier correspondence and as is customary with us, we carried out an extensive investigation regarding your claim and also what transpired on the said date, our findings (which include documented security reports and the station day’s report) revealed that on 25th January 2014 while being profiled by our security agents, you presented a handwritten visa ,hence you were requested to get clearance from the South African Embassy.

We understand how devastating this must have been for you especially since you were eventually cleared , however this request was made as there have been several issues with the South African Immigrations bringing back Nigerians for not having the right documents/entry requirements. At Arik Air we try as much as possible to avoid such occurrence by ensuring our esteemed guest have their correct documents. Hence we regret all inconveniences caused.

Please be assured that Arik Air value’s her customers and aim’s to render excellent customer service to our clients at all times, conversely you would agree with us that the rules have to be obeyed for safety and security reasons and every of our esteemed guest have a role in ensuring this.

Finally we thank you for bringing your concern to our notice and for giving us an opportunity to clarify this case.

Warm regards

Ivie Omojafoh
Officer- Customer Relations
Customer Loyalty & CRM | Commercial
ARIK AIR LTD
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
P.O. Box 10468, Ikeja
Lagos, Nigeria
Email: ivie.omojafoh@arikair.com
Email: talk2us@arikair.com
www.arikair.com

Telephone: + 234 1 2799900 Ext 4449| Mob: +234 (0)8077791683 | Fax +234 1 2799392

I replied same day
Good Afternoon,
This mail is coming well over one month, I just wonder how long it takes for Arik to respond to its supposed “esteemed” customers.
Back to the events of the 25th of January, 2014 I was never told that my visa was going to be investigated. I was told “point blank” that my visa was not valid for the trip. I was also told in order for me to go back to South Africa I will need to get ANOTHER entry visa.
It took the effort of my brother inlaw (not Arik) in Johannesburg to run around and get my visa verified. I was only allowed to travel after we got a nod from the Department of Home Affairs in SA.
Even, after I was cleared I paid Forty Two Thousand Naira to change my Ticket on the same Arik to change my dates. I bought a new connecting flight tickets to Cape Town. Who should bear these costs? The customer?
Let me state here again and categorically, I was called a fraud by your staff Kingsley on the 27th of January, 2014 he went ahead to threaten me that I will never be able to travel again if I am not careful. What arrogance? How is it my business if you can not verify a visa without your customer missing his or her flight? Is it the normal practice for the customer to bear the cost of such investigation? This is sickening, very sickening.
I DEMAND a refund of my Forty Two Thousand Naira (my change of ticket fee) and My One Thousand Two Hundred ZAR (my connecting flight ticket to Cape Town )

Akinsete Ajibola

Then same day too, Mr Francis Okafor replied

Dear Jibola,
You were not allowed to fly after getting the nod from the home affair.
I cleared you to travel when you presented a document you used in obtaining the extension visa which you did not do at the initial time.
I was the one that asked for the documents if you have them and you said yes and I queried that if you had shown the documents, you will not be stopped from flying and you apologised for not doing so.
Regards.

I replied Mr Francis same day
Mr Francis,
I will advise you to stop replying emails, because you have a poor customer relations, you should just stick to your security duties
First on the 25th of. January, 2014, you were at the airport you never asked me for the receipts and I was denied boarding that day. I don’t want to flog the issue of receipts because I don’t understand why a passenger with a valid visa should carry a receipt he or she used to apply for a visa.
Back to the issue I paid 42,000 Naira for my ticket to be re-issued, should I have incurred that cost? Should I have incurred the cost for the my Cape Town return flight (R1,200)?
I demand a refund of these expenses, Thank You

This was the last time I heard from Arik Air


Source: http://madejibo./2014/06/03/my-arik-ordeal-2/ #AvoidArik #AvoidArik #AvoidArik #AvoidArik #AvoidArik #AvoidArik ##AvoidArik #AvoidArik #AvoidArik
#AvoidArik

[quote author=osile2012]Bross no need to vex, let me tell you what to do.

(1) Click on the link on my signature
(2) click on rate brands when you get to the site
(3) Search the brands until you find Arik
(4) Click on their logo to rate them
(5) fill the rating form and submit

If theirs services improve after a week or more, you can come back and rate again. This site gives Nigerians opportunity to rate popular brands based on their experiences. It also helps these brands to improve on the quality of their products and services. Rate them today and you will feel relieved.[/qua

A bad brand is a bad brand, sad no matter the changes Arik makes, they are a disaster

harlyon: . A word is enough for the wise....CHEAP THINGS DEY PURGE BELLE O.

True

Have said it before Arik is a disaster about to happen. Most airlines that crash have similar issues, the signs are all there. Nigerians have been warned. Airline is not something you can ignore and just manage because a single mistake is a big disaster unlike other industries. Forget about their so called new planes, the management of Arik cut a lot of corners, this will ultimately lead to planes falling off the skies. I have warned you guys o

I sent the same Email on the 5th of February, 2014 as a reminder but still did not get a response

Later on that day I got a response from Arik Air via Anna Marie Muscardin <AnnaMarie.Muscardin@arikairint.com>;

Dear Mr Akinsete ,

I am really distressed to read such a letter .
This letter has been escalated to the Senior Vice President of Arik Air.
In the meantime while we wait for his reply please accept my apologies for all this inconvenience.
Best Regards
Anna-Marie
I did not get a reply from Arik Air for over two months so on the 8th of April, 2014 I sent a reminder to Arik (I resent my first Email) and copied editor@thisdaylive.com <editor@thisdaylive.com>; info@channelstv.com <info@channelstv.com>; letters@ngrguardiannews.com <letters@ngrguardiannews.com>; dr.damages@gmail.com <dr.damages@gmail.com>;

April 9th, 2014 I finally got a reply from Arik Via their Chief Security Officer Francis Okafor <Francis.Okafor@ArikAir.com>;
Dear Jibola,
Am surprise that you have to write such publication against arik air, because the very day you were denied boarding, you never showed the Profilers your complete document, the Visa you had was hand written with the Inscription to continue Visit, being that you have used the visa, any Profiler will like to get proof of obtaining such hand written visa from south Africa when you only traveled with a 3months expired visitor’s visa.
I will like to state here that we have incurred thousands of Rand fine for flying in passengers with fraudulent document, so if you are asked to go and get clearance from the Embassy, I don’t think it is a bad idea, we have had a lot of fraudulent documents trying to fly with Arik air into JNB, but am so disappointed the way you are taking this matter.
I was at the airport the very first day you were denied boarding and no body, I mean no body collected money from any passenger to facilitate their checking in. if you have any proof, please feel free to bring it to my notice and see if the staff will remain in arik air for one extra day.
We have two checking in point for JFK and JNB, You know fully the MMIA airport facility and its problem, you can’t blame that on Arik air.
Going back to your grievance on documentation, I did asked you if you presented the receipt and application form you used in obtaining the visa, you said know and you apologized for not presenting the documents and I can also remember telling you that if you had shown the documents, nobody would have stopped you from travelling.
I cleared you to travel base on the documents you presented at a very late stage when I did requested same from you.
In as much we want to give our dear guest(passengers) the best service, we also wants to prevent fraudulent passengers with fraudulent documents from flying our air craft for safety, Security and economic reasons.

We appreciate your love for Arik Air and I will like to assure you that we will continue to give you best, reliable and safe service.
B.Rgds.

Francis Okafor
Chief Security Officer
ARIK AIR LTD
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
P.O. Box 10468, Ikeja
Lagos, Nigeria

And I replied him same day copying other Arik’s Emails
I am so shocked and bewildered to read this mail, absolutely surprised. Do i have to carry receipts I used to apply for a visa? if i didnt have the receipts I would not have flown? I have never seen a permit issued at the DHA in Pretoria that is not hand written. Even, with this delay Arik made me pay extra N43,000 to be able to fly on another day. The visa clearly stated multiple entries, what else did you need? No one at the airport asked for further documents. I was treated like a common fraudster, talked to anyhow like i was worthless. Your security man, Kingsley talked to me like i was a piece of trash, your duty manger told me to go to hell, LORD HAVE MERCY!
is this how you treat a paying customer? I was cleared at OR Tambo when I arrived Johannesburg within seconds, no query at all. This is so so sad.

Akinsete Ajibola
14, ******************** 7700
Cape Town,
SA,

I finally a reply from Arik’s Customer Relations via Arik Air Customer Relations <talktous@ArikAir.com>; on the 9th of April 2014
REF NO – LOSCMPAPTEML427

Dear Mr. Akinsete,

We refer to your email dated 08/04/2014.

This is to acknowledge that we have received your email which is now being reviewed by our customer relations officers and the reference number is as follows LOSCMPAPTEML427

We will revert to you upon completion of the internal review with further clarifications. We regret the inconvenience experienced.

Should you have further enquiries, please do not hesitate to contact us on the below details.

Warm regards

Ifeoma Nnamani
Supervisor – Customer Relations
ARIK AIR LTD
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
Ikeja, Lagos, Nigeria
Telephone : + 234 (0)807 7791683
Mobile : +234 80 777 91683
Res : +234 1 279 9999 / +234 1 1-906700009
Email : talktous@arikair.com
When I did not get a response from Arik as I was promised on May 5, 2014 I mailed them again
Dear Arik customer care,
You replied my mail on the 9th of April, 2014 (about 26 days ago) and you promised to get back to me but up to date i have not got any respons from any one in Arik. Does it take over a month to look into cases at Arik? Honestly i do not understand the reason for the delay. In your mail you quoted this reference numberLOSCMPAPTEML427.
Hoping to hear from you soon,
Thank You

Akinsete Ajibola

On May 13, 2014, I got yet another response from Arik via Arik Air Customer Relations
Dear Mr. Akinsete Ajibola,

I must begin by apologizing for how long it has taken to give you a feedback as regards your complaint.

We regret to learn about your experience on 25th January 2014 while attempting to check-in for Arik Air Flight W3 103 operating Lagos-Johannesburg.

However as promised in our earlier correspondence and as is customary with us, we carried out an extensive investigation regarding your claim and also what transpired on the said date, our findings (which include documented security reports and the station day’s report) revealed that on 25th January 2014 while being profiled by our security agents, you presented a handwritten visa ,hence you were requested to get clearance from the South African Embassy.

We understand how devastating this must have been for you especially since you were eventually cleared , however this request was made as there have been several issues with the South African Immigrations bringing back Nigerians for not having the right documents/entry requirements. At Arik Air we try as much as possible to avoid such occurrence by ensuring our esteemed guest have their correct documents. Hence we regret all inconveniences caused.

Please be assured that Arik Air value’s her customers and aim’s to render excellent customer service to our clients at all times, conversely you would agree with us that the rules have to be obeyed for safety and security reasons and every of our esteemed guest have a role in ensuring this.

Finally we thank you for bringing your concern to our notice and for giving us an opportunity to clarify this case.

Warm regards

Ivie Omojafoh
Officer- Customer Relations
Customer Loyalty & CRM | Commercial
ARIK AIR LTD
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
P.O. Box 10468, Ikeja
Lagos, Nigeria
Email: ivie.omojafoh@arikair.com
Email: talk2us@arikair.com
www.arikair.com

Telephone: + 234 1 2799900 Ext 4449| Mob: +234 (0)8077791683 | Fax +234 1 2799392

I replied same day
Good Afternoon,
This mail is coming well over one month, I just wonder how long it takes for Arik to respond to its supposed “esteemed” customers.
Back to the events of the 25th of January, 2014 I was never told that my visa was going to be investigated. I was told “point blank” that my visa was not valid for the trip. I was also told in order for me to go back to South Africa I will need to get ANOTHER entry visa.
It took the effort of my brother inlaw (not Arik) in Johannesburg to run around and get my visa verified. I was only allowed to travel after we got a nod from the Department of Home Affairs in SA.
Even, after I was cleared I paid Forty Two Thousand Naira to change my Ticket on the same Arik to change my dates. I bought a new connecting flight tickets to Cape Town. Who should bear these costs? The customer?
Let me state here again and categorically, I was called a fraud by your staff Kingsley on the 27th of January, 2014 he went ahead to threaten me that I will never be able to travel again if I am not careful. What arrogance? How is it my business if you can not verify a visa without your customer missing his or her flight? Is it the normal practice for the customer to bear the cost of such investigation? This is sickening, very sickening.
I DEMAND a refund of my Forty Two Thousand Naira (my change of ticket fee) and My One Thousand Two Hundred ZAR (my connecting flight ticket to Cape Town )

Akinsete Ajibola

Then same day too, Mr Francis Okafor replied

Dear Jibola,
You were not allowed to fly after getting the nod from the home affair.
I cleared you to travel when you presented a document you used in obtaining the extension visa which you did not do at the initial time.
I was the one that asked for the documents if you have them and you said yes and I queried that if you had shown the documents, you will not be stopped from flying and you apologised for not doing so.
Regards.

I replied Mr Francis same day
Mr Francis,
I will advise you to stop replying emails, because you have a poor customer relations, you should just stick to your security duties
First on the 25th of. January, 2014, you were at the airport you never asked me for the receipts and I was denied boarding that day. I don’t want to flog the issue of receipts because I don’t understand why a passenger with a valid visa should carry a receipt he or she used to apply for a visa.
Back to the issue I paid 42,000 Naira for my ticket to be re-issued, should I have incurred that cost? Should I have incurred the cost for the my Cape Town return flight (R1,200)?
I demand a refund of these expenses, Thank You

This was the last time I heard from Arik Air

http://madejibo./2014/06/03/my-arik-ordeal-2/

I had initially opened open this trend on the 3rd of February 2014 but I think due to the problems Nairaland experienced some weeks ago it disappeared. I have vowed that as long as I live I will get justice from Arik, I have not been in Nigeria since January but I am on the verge of getting a permission from Cape Town International airport to stand at the airport and share flyers that will campaign against passengers flying on Arik planes. This will be carried out Sat. 30th August, 2014. This I will also be perform during my trip to New York November. Arik can not continue to cheat us.
for those that did not read the story here is the story so far:
I boarded an Arik Air plane from O R Tambo International Airport, Johannesburg on the 21st of January, 2014. We the passengers had finished boarding by 9:15 am for a flight that should take off for 9:35am. As at 10 am the plane was still on ground, a voice then announced to us that the flight is being delayed due to paper work that had to be completed by Arik Air.
Finally the plane was ready to take off at 10:45 am over an hour of delay, we took off and the flight was smooth all the way till we landed in Lagos.
I was supposed to depart Lagos back to Johannesburg on Saturday 25th January, 2014. I got to Murtala Mohammed International Airport as early as 6:30 pm for a 10:40 pm flight. I got to Arik Air’s check-in counter and I saw the most disorganized queue ever. It was very rowdy. Everyone travelling via Arik Air (no matter the international route) was on the same queue. Passengers were paying Arik Air’s staff to jump the queue. The higher you pay the faster you are checked in.
It got to my turn and the Arik Security staff profiling passengers said my visa/permit was not valid for my trip. I was confused because I got my visa from The Department of Home Affairs, Pretoria via their Cape Town office. I wondered what was wrong; I was told to see another security Manager, Kingsley (who was off-duty) for further clarification. Kingsley told me that I will have to be off-loaded from the flight and I should go and apply for another entry visa to South Africa.
Meanwhile, as this was going on I noticed the security personnel of Arik Air were asking for all manner of documents from South Africa bound passengers such as admission letters, marriage certificates and so on. Once the passenger cannot provide any of the documents asked he/she is refused check-in or pay a minimum of Ten Thousand Naira and the passenger is allowed to check-in.
On Monday, 27th January, 2014, I went to the South African High Commission, Lagos; I was told there that my visa/Permit was good enough to travel that my Airline should be able to carry me that if they refuse to carry me they should issue me with a letter (called referral notice) that will query my Visa. So, with this information I proceeded to the Ikoyi office of Arik Air, I was advised by the manager in Ikoyi, that my case can only be handle by profilers of Arik Air located at Murtala Mohammed International Airport.
I left Ikoyi for the Airport, I met the Duty Manager (the same Kingsley) who told me Arik does not issue such letters, that I should just go and get another visa. I insisted I need a proof from Arik Air that I was denied check-in but Kingsley told me and I quote “if you don’t take your time I will get your name blacklisted and render all the visas you have useless”. At this point I had to leave the airport. The manager in Arik Air’s back office came out and she called me all manner of names. One of the staff said and I quote “only God knows where he got his visa”. I was made a laughing stock by Arik Air’s staff at the Airport that Monday afternoon.
On Tuesday 28th of January, 2014, my brother in-law in Johannesburg took a scanned copy of my visa page to the immigration office at O R Tambo airport in Johannesburg and he reliably gathered that my visa was valid. A call was put through to Arik Office in Sandton and my brother in-law informed me to go see Mr. Francis Okafor, the chief security officer of Arik Air. I went to see him and he asked for the receipt I used to apply for my visa in Cape Town, I provided it and he made copies of my visa and the receipt. He then gave me his card and wrote on his card “profiler, please allow pax to board, he has been cleared”.
I went with this card to the airport, first to Arik Air’s Ticketing office but was told no free seat till Saturday 1st of February, 2014. I was told to secure a seat on Saturday I will have to pay Twelve Thousand Naira. Thursday (30th January, 2014) morning I called Arik Air and I was informed there are seats available for that day’s flight to Johannesburg. I was told to get a seat on that flight I will have to pay Thirty One Thousand Naira, I paid because I needed to be in Cape Town South Africa as early as possible.
I went to the airport and I was checked-in easily and boarded the plane, at a few minutes to midnight our flight took off (almost an hour late). The flight was smooth and we arrived in Johannesburg smoothly and I went through immigration at O R Tambo International Airport and NOT one question on my visa. I was cleared by immigration within few seconds.
Let me digress a little, on the 20th of January 2014, I came into Johannesburg from Cape Town via a Mango Airline flight and I had a return ticket for Sunday, 26th January 2014. But because of the delay by Arik Air, I lost my return ticket. So, on Friday when I arrived I could not revalidate my ticket neither could I buy a new one because all seats to Cape Town (in all airlines) have been sold out till Monday. The only other option was to buy a bus ticket to Cape Town. I bought the bus ticket and I had to travel for 21 hours to Cape Town.
http://flynaija.org/my-ordeal-with-arik-air-by-ajibola-akinsete/

It is the same damn road the article didn't state phase one or two let's not put words into these people's mouth. It is very clear

Yesterday 21st of August 2013,the federal executive council headed be GEJ approved 124billion Naira to rehabilitate some federal roads in Lagos which includes Apapa - Oshodi expressway in Lagos, http://premiumtimesng.com/news/143211-fec-approves-n124bn-for-repair-of-oshodi-apapa-expressway-four-others.html
But reality checks reveals that the same Oshodi-Apapa road has been contracted out since February 2011 pls click the link below:
http://www.vanguardngr.com/2011/02/contracts-for-apapa-oshodi-expressway-awarded-says-daggash/

Mekusnwa: I doubt this news. But even if it's true, Maku and Stella Odua deserve another political position for a good job well done as Ministers.
Stella Odua will go down in the annals of our history as the best Aviation Minister ever.

Under her tenure, the Aviation sector witnessed tremendous transformation starting with the remodelling of 10 major Airports and the upgrade of Airport Infrastructure across the nation.
Maku, on the other hand, has expanded the frontiers of public information management through his good governance tour.
He has really worked hard against all odds to execute the tour which is an eye opener into the workings of governance in many states.

I wish them well

She will also be remembered that under her tenure there was Dana Air crash

Akshow: Mine is not really a bride price but it was ridiculous all the same. It was when my friend got married. I dont actually know the bride price my friend paid but after that, the girl's father demanded a hundred crate of beer. It wasn't only ridiculous, it was freakin hilarious and annoying at same time. Another one i experienced was that after all the traditional engagement and bride price, the father of the bride refuse to release his daughter on the wedding day insisting they must pay him additional 100k I'm like Whatdaphuck! Its your daughter's wedding not a wind fall. Come see as the bride mama and sister of the bride de beg this stubborn mule. The man kalla collect the money o.

I will walk away and tell the father to keep the child

Dear Sir,

I have seen through SMS and email alerts that my current is at 0.00, but as I do not have an ATM card (I don't intend to have soon) and I have not checked from your bank (as the branches close to me are always jam packed with little ill mannered staff) I can not confirm the status/balance. I have learnt not to rely on just SMS or Email alerts. When I can summon the courage to enter your branch I will confirm.

I will also say I am discussing with people (media practitioners, lawyers etc) to see how I can address the insults and humiliation your bank has dished out to me so freely.

Thank You

Ajibola Akinsete

Sent from my iPad

On 13 May 2013, at 02:40 PM, Olaniyi Alao <olaniyi.alao@gtbank.com> wrote:

Dear Sir,

As discussed on Friday evening, please be informed that the debit interest on your current account has been addressed.

Kindly note that your current account currently stands at a N0.00 balance.

Please confirm the status of your account and provide a feedback at your earliest convenience.

Thank you for choosing Guaranty Trust Bank Plc.


Olaniyi Alao
Complaints, Compliance Group
<gtcrystal.gif>
Guaranty Trust Bank plc
22/24 Catholic Mission Street, Lagos, Nigeria.
Tel: +234-1-7409964 | Web: www.gtbank.com

Wouldn't you rather bank with us?
<gtcashless.png>
This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any use of the email by you is prohibited. If you have received this communication in error, please notify the author by replying to this e-mail immediately.

On 08/05/2013 20:51, ajibola akinsete wrote:
Dear Sir,
I do not understand the magical transactions going on in my current account as I am not aware of such transactions, please what is going on? My account is still in debit, can I close these accounts? I am tired of your magical transactions

Thank you,

Ajibola Akinsete

 
08-May-2013
Dear   AKINSETE,AJIBOLA

Guaranty Trust Bank eLectronic Notification Service (GeNS)


We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:

Transaction Notification

Account Number : 0002565148
Transaction Location

Dear Sir,

I have seen through SMS and email alerts that my current is at 0.00, but as I do not have an ATM card (I don't intend to have soon) and I have not checked from your bank (as the branches close to me are always jam packed with little ill mannered staff) I can not confirm the status/balance. I have learnt not to rely on just SMS or Email alerts. When I can summon the courage to enter your branch I will confirm.

I will also say I am discussing with people (media practitioners, lawyers etc) to see how I can address the insults and humiliation your bank has dished out to me so freely.

Thank You

Ajibola Akinsete

Sent from my iPad

On 13 May 2013, at 02:40 PM, Olaniyi Alao <olaniyi.alao@gtbank.com> wrote:

Dear Sir,

As discussed on Friday evening, please be informed that the debit interest on your current account has been addressed.

Kindly note that your current account currently stands at a N0.00 balance.

Please confirm the status of your account and provide a feedback at your earliest convenience.

Thank you for choosing Guaranty Trust Bank Plc.


Olaniyi Alao
Complaints, Compliance Group
<gtcrystal.gif>
Guaranty Trust Bank plc
22/24 Catholic Mission Street, Lagos, Nigeria.
Tel: +234-1-7409964 | Web: www.gtbank.com

Wouldn't you rather bank with us?
<gtcashless.png>
This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any use of the email by you is prohibited. If you have received this communication in error, please notify the author by replying to this e-mail immediately.

On 08/05/2013 20:51, ajibola akinsete wrote:
Dear Sir,
I do not understand the magical transactions going on in my current account as I am not aware of such transactions, please what is going on? My account is still in debit, can I close these accounts? I am tired of your magical transactions

Thank you,

Ajibola Akinsete

 
08-May-2013
Dear   AKINSETE,AJIBOLA

Guaranty Trust Bank eLectronic Notification Service (GeNS)


We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:

Transaction Notification

Account Number : 0002565148
Transaction Location

kamalahmed: Mr. man, why do you allow yourself to be abuse? but you said you once work in a bank before? and you don't know communication procedure?

1. Let me tell you, many people lost their good case with commercial bank at CBN CONSUMER PROTECTION DESK because they failed to make their complain approprately to the appropriate authority.

2. Mr. man,i am very annoyed with the way and manner modupe, her friend and every staff in the bank called you thief, it means ' you have been useless ' by these idiot bankers.


3. Mr. Man, you open the account at allen avenue, then the person you have case with is the BRANCH MANAGER, YOU SUPPOSE TO WRITE TO THE BRANCH MANAGER TO LAY YOUR COMPLAIN AND DEMAND FOR THOUROUGh INVESTIGATION WITHIN A WEEK (you write with authority and like a serious customer). then, the manager know how to go about it, nothing concern you with Modupe or anybody else.


4. you also said you go to THE LEGAL DEPT and control dept AT GTB HEAD OFFICE, that is rubbish, you don't need that. thy don't know you. it is your branch manager that know you and responsible to sort the matter out within a week.

5. if within a week, the manager cannot sort it out, then you write to the MD at the Head office (through the customer care (if they have), and give the copy of all your correspondence with the branch manager to the MD at head office for investigation and establish the truth.


6. if after 1 week, no response, you write reminding letter, and wait again for a week.

7. If all these failed to address your cry, then you write t the CBN consumer protection department at abuja, to resubmit your complaints for investigation and back it up with all the copies of letters you ve written to the branch managers and head office and copy of their responses if theres any. submit all these to CBN.

8. CBN will study if in 1 week and call them to order, and as well get back to you.

9. my brother, your problem will be solve in 2 week and you can even claim damages for the incovineince they make you to pass through.

10, by these above argument, you ve exausted all avenue from the branch manager to the Head office and finally to the CBN.

mr. man, you do need any court or lawyer, CBN consumer protection is established to sort out all customer problems in two weeks and withoput partial. and whatever judgement they pass, no commercial banks they born well not to implement immediately.


finally, many of us allow ourself to be cheated because will did not pay attention to 'formal communication', any of your communication to your bank must be formal and direct to the BANK MANAGER. ANYTHING NOT IN WRITTEN not forman and it can be denied.


now, since your problem started, you never once write to the branch manager? then you ve not make any complaints, you only succeeded waisting your time all these while.

sorry

oga who told you I never wrote the Branch Manager?

fados4sure: +
I have actually gone through your account and I can categorically tell you what happened. You use your Master card online most probably on a dating site and they keep deducting money from your account every month for membership subscription. For you to opt-out of it, kindly called GT Bank customer care and tell them to block your card from a certain merchant that is deducting your money for subscription monthly. I hope you got the point?

read this link first https://www.nairaland.com/1246421/gtb-freezes-account-false-loan

fados4sure: +
I have actually gone through your account and I can categorically tell you what happened. You use your Master card online most probably on a dating site and they keep deducting money from your account every month for membership subscription. For you to opt-out of it, kindly called GT Bank customer care and tell them to block your card from a certain merchant that is deducting your money for subscription monthly. I hope you got the point?

lol am sure you don't know the story at all , read the first link I posted

[/b]VINDICATED[b]


GTB a bank of errors, they credited me 49k without anyone paying into my account 


 
10-May-2013
Dear   AKINSETE,AJIBOLA
Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:
Transaction Notification

Account Number : 0002565155
Transaction Location : 635 AKIN ADESOLA
Description : INTERBRANCH CLEARING SUMMARY
Amount : 49,732.17
Value Date : 10-May-2013
Remarks : REFUND
Time of Transaction : 05:18 PM
Document Number : 311

The balances on this account as at  05:20 PM  are as follows;
Current Balance
:
49,808.15 Naira
Available Balance
:
49,808.15 Naira
 
Thank you for choosing Guaranty Trust Bank plc
 

"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".

Kindly log on to our website www.gtbank.com OR 
Call GTConnect on 0700 GTConnect (0700 482666328), 01 448 0000, 0803 900 3900 or 0802 900 2900 for more information.
NB:
Our notification service sent this mail to you using a default setting and the information you supplied to us when your account was opened.
If you wish to limit the type of mails you receive or the email address(es) in use, please send an email to us by clicking on the link below:
Send a Mail to Guaranty Trust Bank eLectronic Notification Service (GeNS)
 Then 30 mins later they realised their mistake after my call to them and they reversed it

10-May-2013
Dear   AKINSETE,AJIBOLA
Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:
Transaction Notification

Account Number : 0002565155
Transaction Location : 635 AKIN ADESOLA
Description : INTERBRANCH CLEARING SUMMARY
Amount : 49,732.17
Value Date : 10-May-2013
Remarks : REFUND
Time of Transaction : 05:35 PM
Document Number : 311

The balances on this account as at  05:41 PM  are as follows;
Current Balance
:
75.98 Naira
Available Balance
:
75.98 Naira
 
Thank you for choosing Guaranty Trust Bank plc
 

"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".

Kindly log on to our website www.gtbank.com OR 
Call GTConnect on 0700 GTConnect (0700 482666328), 01 448 0000, 0803 900 3900 or 0802 900 2900 for more information.
NB:
Our notification service sent this mail to you using a default setting and the information you supplied to us when your account was opened.
If you wish to limit the type of mails you receive or the email address(es) in use, please send an email to us by clicking on the link below:
Send a Mail to Guaranty Trust Bank eLectronic Notification Service (GeNS)
Then they now credited my current account with same amount to nill off the debit their fraudulent staff created


 
10-May-2013
Dear   AKINSETE,AJIBOLA
Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:
Transaction Notification

Account Number : 0002565155
Transaction Location : 635 AKIN ADESOLA
Description : INTERBRANCH CLEARING SUMMARY
Amount : 49,732.17
Value Date : 10-May-2013
Remarks : REFUND
Time of Transaction : 05:35 PM
Document Number : 311

The balances on this account as at  05:41 PM  are as follows;
Current Balance
:
75.98 Naira
Available Balance
:
75.98 Naira
 
Thank you for choosing Guaranty Trust Bank plc
 

"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".

Kindly log on to our website www.gtbank.com OR 
Call GTConnect on 0700 GTConnect (0700 482666328), 01 448 0000, 0803 900 3900 or 0802 900 2900 for more information.
NB:
Our notification service sent this mail to you using a default setting and the information you supplied to us when your account was opened.
If you wish to limit the type of mails you receive or the email address(es) in use, please send an email to us by clicking on the link below:
Send a Mail to Guaranty Trust Bank eLectronic Notification Service (GeNS)

Finally they called to apologise that they have cleared the whole mess they created and expect me not to talk again, but this is not the end, if they were so sure I stole their money why are they nilling off my accounts? Banks never dash pple money even if it is 1kobo

GTB a bank of errors, they credited me 49k without anyone paying into my account 


 
10-May-2013
Dear   AKINSETE,AJIBOLA
Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:
Transaction Notification

Account Number : 0002565155
Transaction Location : 635 AKIN ADESOLA
Description : INTERBRANCH CLEARING SUMMARY
Amount : 49,732.17
Value Date : 10-May-2013
Remarks : REFUND
Time of Transaction : 05:18 PM
Document Number : 311

The balances on this account as at  05:20 PM  are as follows;
Current Balance
:
49,808.15 Naira
Available Balance
:
49,808.15 Naira
 
Thank you for choosing Guaranty Trust Bank plc
 

"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".

Kindly log on to our website www.gtbank.com OR 
Call GTConnect on 0700 GTConnect (0700 482666328), 01 448 0000, 0803 900 3900 or 0802 900 2900 for more information.
NB:
Our notification service sent this mail to you using a default setting and the information you supplied to us when your account was opened.
If you wish to limit the type of mails you receive or the email address(es) in use, please send an email to us by clicking on the link below:
Send a Mail to Guaranty Trust Bank eLectronic Notification Service (GeNS)
 Then 30 mins later they realised their mistake after my call to them and they reversed it

10-May-2013
Dear   AKINSETE,AJIBOLA
Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:
Transaction Notification

Account Number : 0002565155
Transaction Location : 635 AKIN ADESOLA
Description : INTERBRANCH CLEARING SUMMARY
Amount : 49,732.17
Value Date : 10-May-2013
Remarks : REFUND
Time of Transaction : 05:35 PM
Document Number : 311

The balances on this account as at  05:41 PM  are as follows;
Current Balance
:
75.98 Naira
Available Balance
:
75.98 Naira
 
Thank you for choosing Guaranty Trust Bank plc
 

"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".

Kindly log on to our website www.gtbank.com OR 
Call GTConnect on 0700 GTConnect (0700 482666328), 01 448 0000, 0803 900 3900 or 0802 900 2900 for more information.
NB:
Our notification service sent this mail to you using a default setting and the information you supplied to us when your account was opened.
If you wish to limit the type of mails you receive or the email address(es) in use, please send an email to us by clicking on the link below:
Send a Mail to Guaranty Trust Bank eLectronic Notification Service (GeNS)
Then they now credited my current account with same amount to nill off the debit their fraudulent staff created


 
10-May-2013
Dear   AKINSETE,AJIBOLA
Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Credit transaction occurred on your account with us.
 
The details of this transaction are shown below:
Transaction Notification

Account Number : 0002565155
Transaction Location : 635 AKIN ADESOLA
Description : INTERBRANCH CLEARING SUMMARY
Amount : 49,732.17
Value Date : 10-May-2013
Remarks : REFUND
Time of Transaction : 05:35 PM
Document Number : 311

The balances on this account as at  05:41 PM  are as follows;
Current Balance
:
75.98 Naira
Available Balance
:
75.98 Naira
 
Thank you for choosing Guaranty Trust Bank plc
 

"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".

Kindly log on to our website www.gtbank.com OR 
Call GTConnect on 0700 GTConnect (0700 482666328), 01 448 0000, 0803 900 3900 or 0802 900 2900 for more information.
NB:
Our notification service sent this mail to you using a default setting and the information you supplied to us when your account was opened.
If you wish to limit the type of mails you receive or the email address(es) in use, please send an email to us by clicking on the link below:
Send a Mail to Guaranty Trust Bank eLectronic Notification Service (GeNS)

Finally they called to apologise that they have cleared the whole mess they created and expect me not to talk again, but this is not the end, if they were so sure I stole their money why are they nilling off my accounts? Banks never dash pple money even if it is 1kobo