₦airaland Forum

9icetoo:

Nawa. This matter get as e be. Oil pressure light still on? The vehicle shouldn't have left the workshop with that light still on.

This motor sha.
Even the VSA has not been sorted.

OP, check your battery first. If you have another car and the battery is new, swap it with the one in this mdx. The mdx is known to throw a lot of warning lights when it's battery gets old. This is an inexpensive attempt to rule out an issue.

If the warning lights come back, then ....

see my response above

Inception:
I think replacing the oil pump was a wrong( and expensive) move, If oil pressure was not first checked using a pressure gauge and compared with values from the FSM.
More like throwing parts at the problem.

How are you sure the oil pressure sensor is not defective? Wiring continuity? etc? were these checked first? Infact this should been checked first.

As the engine was disassembled, was the crankshaft bearing clearances checked to be sure clearances was within spec? remember, this is what gives pressure, not the pump. The pump provides flow.

come on now. Really? All done

Read my full response above

StarDiamonds:
someone is about to lose her job

first, we retrain. If it happens again, THEN someone loses their job.

Crocif:
Preliminary inspection this morning shows the following:

1) Blue smoke from the exhaust. Maybe it's early to say if it will continue or stop. I Will check this again and make a video if it continues.
2) Lights on the dashboard. Including the "check engine" light.
3) "Low oil level" warning light still pings.
4) For some reason the technician did not replace that plastic thingy used to protect the battery terminals from touching the body of the vehicle. Had to work on that myself this morning because there was a spark.
5) I hear some strange noise under the vehicle. At the back. I suspect it may be that the spare tire is loose.
6) Heard some strange noise from the engine this morning when I started the vehicle but that has since stopped.

That's the status this morning. I will check again this afternoon and update.

Alright, NOW I'm going to talk.

First, have YOU spoken to Glen about the repairs after pickup? Because he spent a LOT of time with your wife explaining what was going on. Below is the additional work he did personally on your vehicle. Some of it he wouldn't have recommended if you were paying for the work but he did it because he wanted to make it up to you.

What my staff and I don't understand is you never say anything when you are not satisfied but drive home and then write a report on Nairaland. Why don't you say something when you are there? Everytime Blessing calls to explain something to you, you tell her to talk to your wife when it's obvious that she doesn't understand what we are talking about. Then you take third party information and post it here.


1) there was no blue smoke from the exhaust the first time OR the second time the car left the shop. I already posted a video of when you brought the car back, no blue smoke. I will be posting the video of the car right before it was given to your wife.

2) the check engine light is on because of an oxygen sensor (which was explained to your wife). The oxygen sensor was on the original diagnosis scan (feel free to check the video). You didn't supply the part, we didn't change it.

3) Glen explained to your wife why the pressure light was still on. This was a common problem with that year. Your vehicle does not have the system upgrade required to get rid of the lights. The repairs causing the lights were done but the upgrade is a Honda dealer thing which we cannot do. He was going to follow up about if we could find a way to remove the light. Please see the TSB below. The only part not done was the circled last step. Again, this was explained in detail to your wife.

4) I don't know if that happened but I will take your word for it and apologize. A lot was done on your vehicle and I concede it could have been forgotten.

5) we didn't know about any strange noise and we're focused on your primary complaint.

6) like I previously said, old and new parts sometimes take some time to mesh especially when you are using tokunbo parts. That's part of why Glen kept running it and taking it on test drives to make sure nothing else happened due to the extensive work done. And, according to you, the noise has stopped.

7) despite the fact that one or two of your recurrent issues were caused by defective parts supplied to us, contrary to company policy we did not charge you to redo the work because of the previous poor communication on our part.

8 ) You bought this vehicle for about 400k if I remember correctly. When you did, you knew it had extensive issues. We did extensive work to make the car road worthy (which we maintain it is). For this work, we charged about 200k. This is exclusive of the 119k worth of work in picture 3 below that we did not charge you for.


You currently have a road worthy car for dirt cheap with a 90 day warranty on labor and 1 year on parts you did get from us. In my opinion, it would not be the best move to sell the vehicle but you do you.

I believe that we have gone above and beyond to satisfy you. At this point, all I can do is apologize if you feel your car is not brand new, request you take it to another shop with no knowledge of any of the work done so far on it and get their opinion on the health of your vehicle. We stand by the work done on your vehicle. You still have your 90 day labor warranty on work done and 1 year on any parts purchased from us.

Now we leave the public to form their opinions.

P.S: if you decide to sell it, bring it to us, we are pretty sure a buyer will jump on it.

Jarus:
I had a price quote from someone else in my hand. I complained about it on Twitter and someone recommended you here. I came here, pick your number from your profile and your staff picked the call.

First, they said you don't have a whatsapp number - not good for this kind of business which requires sending pictures of parts you want changed, listing a long list of items to buy, forwarding whatsapp message from mechanic etc.

That your staff gleefully insisted I can't send the messages by Whatsapp was already a turn off.

She asked me to send sms. I sent 3 text messages.

After like 10 minutes of waiting, I called to ask for progress. Alas, her response was "Let me check the phone message". Imagine, if I had not made follow-up call, I would just there, thinking my message request was being attended to.

She she said did't receive them. Later, she said she saw 1.


I called later snd she said I should send email. I sent the email.

Even email did not get acknowledgement for like 20 minutes.

When she confirmed she got the email, she said she would get back to me shortly.

I waited and waited, calling at intervals ( I needed to make decision urgently as I was about transferring money to the alternative supplier I was talking to)

Like 1 hour later, she called and was about calling the prices for me on phone - about 12 items o. Told her what was the point of email she asked me to send if she can't copy my email list, paste and just add prices in front of them, rather than dictating when I was inside Taxify and didn't have a pen.

Well, she scanned some rough paper document to me after another 40 minutes, half of which was either not responded to or illegible.

Not a good experience in customer service.

who did you talk to please?

buygala:
Which one is test drive again na?

Shebi Aunty said car has ready since Wednesday last week


This kind of test driving that's taking close to a week, hope all is well sha...


I must commend both parties for being mature about this tho .... I would really like to be like them when I grow up

Call it an overabundance of caution

Kewtt:
Hmmm we wait

yes o.


https://www.youtube.com/watch?v=CJaj7trc_ss

Crocif:

not understanding how we keep getting recommendations if the service is so crappy

dejidotun2000:
Hi,

I called the shop to book an appointment yesterday and the person I spoke to (male voice) told me I could bring the vehicle today.

He didn't ask for my name, number or anything so I asked him "how would you know it's me when I arrive tomorrow" and he said there was no need and that I could check in anytime from 9am.

I drove 42km to the shop only for them to tell me that all the spaces are filled and they may be able to have someone attend to me in another 2 hours.

only male up front in Gbenga. I think we are going to have to go back to an appointment only model because I'm staying to get Lot of these kind of complaints

I'm terribly sorry about this. Please PMme.

Jarus:
Madam, your customer service is crap. Someone recommended you to me today and it's been a crappy service so far.

I'm going to need a little more detail than that to address the problem.

Kewtt:
We are confused. What's the status of the car?

done.. I thought I said that.. from what I understand op just arrived to pick it up.

Crocif:
Hi,

Thanks for the info but I am a bit confused.

Glen told me that the vehicle would be ready on Tuesday/Wednesday last week but I had to call on Thursday to find out the status of the repairs since it was past the estimated date of completion. I was told the vehicle was not ready yet. Called again the past Saturday and I got a similar response with a promise for Monday (today).

I would call again to find out if I can come for pick-up today.

Thanks.

please do because when I asked Glen about it yesterday he said it was done and they were waiting for pickup. He said it was done since I believe Wednesday but they wanted to run it and make sure there were no more issues and no lights came back.


https://www.youtube.com/watch?v=CJaj7trc_ss

EgunMogaji2:
My plan is to fly into Seattle. Buy a used Ford Econoline cargo van. Weld some sort of lock on the doors and then leisurely cruise down I-5 to Los Angeles. I’ll stop at various Sears, Home Depot, Lowe’s, HarborFreight, on the way and load up from the clearance sections.

Then I’ll deliver the van to my shipping agent in Long Beach for shipping in a container to Lagos.

LOVE it!

EgunMogaji2:
Oh it's not a matter of not being allowed to bring in stuff. It's a personal decision to come home and live as a Nigerian without all the American accessories.

Now that I've been here for 3 years I plan on going back to the USA in a few months for the mother of all shopping sprees

NOW you have arrived

Shanid:
Hello , good evening everyone , trust you had a wonderful weekend. Please can I change my oil from semi synthetic 5W30 to fully synthetic 5W30 oil.?

yes

Op @crocif, your car has been ready o. I don't know if you got the call.

Paparaxo:
Uber should give us such options here in Nigeria.. Too many crazy riders

lai lai, which kin server fit upload all the millions of videos per day?

HottieCoach:
Small growing business, for now I don't have any margins, I'm just trying to gather customers. I get my products for free via vehicles imported, so I also don't pay much on logistics .

that always helps�

drakeskull:
Madam Rad, good evening. How many quarts of dw1 would be required to service a 2009 honda accord 's transmission

there ya go

HottieCoach:
Best Brake pads for Camrys and Hondas are the wagner thermo Ceramic Brake pads

https://www.nairaland.com/6475184/wagner-thermo-ceramic-brake-pads#100174349

[s]how are you selling wagner's for 25k. Did they fall off the back of a truck Also, that's a little overkill for camrys and honda. [/s]What do you put on LR and BMW?

EDIT: nm. Just saw the part numbers.

Felicity001:
To you first question, yes.

To the 2nd question, its a continuous trend na... The screen shots are for last week till present na... Last week alone was 76 and current week is 36 or there about, mind there was 2 weeks ago... So its a compounded calculation.

Ok who's that newbie that just signed up... I can't remember their moniker let them share a screen shot of their rider let's take preference from theirs since it's a new account. You would noticed that their 5.0 rating would start dropping after the */40 rides.

Who knows their moniker should please bookmark them

you guys have been on this forever so let me help you. there's no mystery here guys. It's a moving average of your last 40. So if you have an outlier as your oldest in the last 40 you'll notice a change. If not, you won't. The closer your newer reviews are to the previous moving average, the less likely you are to see a change. Not rocket science.

[quote author=OdofinLadi post=100155117][/quote]don't do it. That's all the energy I have.

kingreign:
Ford edge too

please don't summon the kraken

.

Otunbalai:
okay. where is your workshop ?

first right after second toll gate on the expressway or enter our name into Google maps

Duke111:
Mainland center suppose to don de ur mind na biko. I can’t travel from berger to 2nd toll gate on weekend with my upcoming family na. Reason our matter join

I cannot can stress myself for mainland

InfinityEstates:
No wahala... Some of us only have some Sundays to take our families out to eat Rasta rice.

I know but it just wasn't worth it when we were opening on Sundays

Ogbaba123:
Thank you. I was thinking there could be another suspect. Thank you

What about AC compressor replacement for the same vehicle?

It's actually easier and faster to request that from support@radautoworks.com or https://www.mrtransmissionmilexnigeria.com/parts-request because I'm not currently in the country and all I do is the same thing

InfinityEstates:
Madam, please is the (Jamaican rice) shop usually open on Sunday?

sorry, rasta no work Sunday

Thinking we are going to come up with an "Uber special" at the restaurant for 1,800-2,100 of we can make the numbers work...

Otunbalai:
Good Day guys.

please my car has been vibrating while on idle for few days now and i dont know the cause. My mechanic has check and they dont seems to know the cause ..experience people in the house, please what could necessary be the cause ? the car in question is toyota camry 2004.

someone who saw the car in person didn't know the cause but people on the internet will? Please take the car to bishop or bring it to the shop