₦airaland Forum

fescope:
Thank you for the swift response. I however did not change any of the two previously, the car was shaking on idle visible on dash RPM and drops on every event, and has now become more frequent sometimes jerking while accelerating. Those were the codes my cheap scanner returned. I will have to book an appointment next month when I return to Lagos. You are very right, they are expensive (using the link you sent). Wow.

dav1002:
Madam radautoworks be calming down biko. Like pope191 said the driver plus the woman na better hoodlum. A simple block would have saved the unnecessary convo the driver was bringing. To me the woman was definitely enjoying the attention the involving of police man as a boyfriend na long talk.....

Crvrider:
Truth is there's a whole lot about women men don't understand. Like how a woman says no but in actual fact means yes. But a times simple things can be complicated.

IFSHR:
Bolt moving Nigeria

Crocif:
Hi,

We have been able to adjust our schedule. We will make out time on Wednesday (day after tomorrow) to bring the vehicle.

I hope the timing is okay?

Felicity001:
I was thought in business school that to be a successful business person in Nigeria you need 3 people.

1. A soldier friend
2. Police friend
3. Politician as friend.

If you know you know.

pope191:
I just ignore d woman words when I read the post, the guy maybe mentally deranged, but he won't obviously last on the platform as he would have got riders reporting him for same offence. Someone said something she can't wrapped her head over to her and she still went ahead to buy food for him, I wish both of them well, she even have polive as close pal all of dem, inluding the driver b hoodlums.

Crvrider:
Something may have transpired during their conversation that probably urged the guy on: just saying. On the other hand, like you've rightly said, the dude might as well be a psychopath, someone who is seriously disturbed. But she can easily block him off.

fescope:
The scan on my 2014 Ford Explorer returned P0420 & P0430. I have a fair idea of your hourly rates and the time duration of repairs @ 5k per hour. Please Broda Kazeem has charged me heavily for 2 tokunbo catalytic converters, how much will the two new catalytic converters cost me. Thanks.

I have submitted a parts request form already, but I don't know how quick it will take to get a response. I have been told not to drive the car too (Am also not sure about this).

Crocif:
Okay. I Will let you know some days before the agreed date.

Thank you.

theoilguy:
Radu, you have done well.. just be sure to follow up on his repairs when car is returned to ensure car is in an acceptable state..

That would be a perfect resolution..

dru23:
So this is fun Abi? This is not different from road side mechanic . I will be going through this cause I want fix my Telsa .......there is nothing fun about this Ma .. I wont risk doing DIU on cars like these and I won't advice anyone to do it either ........



We can agree to disagree ...........

dru23:
So the owners are Telsa mechanics abi . Are u aware that once a Telsa car breaks down u have to either take it to Telsa service center or take it to approve Telsa approved mechanics ... U think it easy like that to fix Telsa cars....... . Either way each to his/her own

shortgun:
I am not bringing anyone down oga but if someone pays for a service shouldn't the person get what he paid for?
If I bring the auto shop down, will I open one tomorrow?
I am a business person and I expect Radauto to listen more to critics like me and make improvements then praise singers like you and remain stagnant.

There's no excuse when someone doesn't get value for money spent...no matter how you lots wants to colour it.
If the OP was satisfied with the services do you think he would open this thread?
FYI my [b]Fingered[/b]response is still valid for this discussion.

It's good that the person concerned have agreed to look into the issue(s) OP raised.
There won't have been any need for this thread in the first place if the OP's complaints was addressed when he went to pick up the vehicle in their workshop.

Most times you need to call Nigerians out before they do the right thing.....even banks do this and I wonder why.
#peace

GreekDon:
I'm sorry you had to pass through this. But I think this issue has been discussed several times here. Deleting you thermostat is NEVER the solution when your engine overheats. Find the root cause. Imagine deleting your factory fitted thermostat, to changing your fans, to working on the top gasket...and at the end issue is still unresolved.

Meanwhile, problem could be a leaking hose, or worn out radiator, to failing radiator cap etc.

roughdiamond:
Single cell

Crocif:
Just had a conversation with my wife and we agreed to bring it back on March 27 (a Saturday). It's the earliest time we will be available by our schedule. I hope this works?

Crocif:
Noted.

Crocif:
I believe it would help for them to tell the customer they cannot work on it rather than make promises. I have seen experts who will tell you vehicles they cannot touch and I respect that. I do not think any less of them for doing that.

nurey:
I don't see anybody crucifying your establishment, you have done the needful by asking the customer to make use of his labour warranty.

Engineering work are like that reason most gurus on nairaLand avoid some old brand of vehicles cause no matter how good you are, they just don't follow repair procedure

chronos00:
Bros, you cannot expect other people to lay complaints following your own schedule and time frame.

He who wears the shoes, knows where they pinch. If he's spent considerable time coming up with this thread and lengthy posts, we should not respond by prescribing timeframes.

Crocif:
I requested to speak with someone in management yesterday and they introduced me to someone (sorry I did not catch his name). I told him you seem to be a very decent person from my interactions with you online who try hard to run a legit business but as I mentioned earlier to you and him, I look forward to getting the vehicle in the condition promised. This is not the case.

I am trying hard not to respond to the story your staff told you about the steering pump because I do not want this to degenerate into a he/she/they said argument. I will only say it is half the truth of what happened. Attached is the (aftermarket) power steering pump I purchased for the replacement but it was not used because I was told it was not needed.

On why this happened even after I gave a heads-up on this review...that I cannot answer.

PS: This thread is really not about the warranty. I am not sure if the team can handle this. If Glenn is the same person (Dele big dude with an accent) I met with last week then I did not see him before I left.

Crocif:
Thanks for your response.

On the first point in bold: I doubt very much because I am not exactly what you would call "tech-savvy". Anyways, it probably would have helped to take someone who knows these things along. Water under the bridge though it's my fault.

On the point in italics: I believe that's why I pay for the service. Is it not appropriate to pay for a skill I lack? Anyways, I will devote more time to studying. Thanks.

On the second in bold: Well I am not particularly concerned about the price I paid for the plugs because, as I mentioned, water under the bridge. I only used that to illustrate why I decided to get my own parts.

On the third in bold: Well I am not sure if I am supposed to disclose that information. Without showing the invoice (which I have by the way) the repairs are for:

1) Engine tune-up: a combination of services
2) Remove and replace steering rack, pinion assembly and tie rod
3) Remove and replace control arms (both)
4) Remove and replace rear axle
5) Remove and replace front CV axle
6) Remove and replace oil sump
7) Materials required

I think that's all. Please note that I am not complaining about the bill. I am just upset that I did not get the service I paid for after going through the stress. It is still my opinion that they tried everything in their power. I am thinking the job is a bit too technical for the team who worked on it.

Bbbwings:
1.3 million for repair.
Kuku add small money and buy tested and trusted corolla

drakeskull:
I booked an appointment yesterday to bring it in today but no response. Would book another for Tuesday

RisenPhoenix1:
Great. You even sell parts in house.

RisenPhoenix1:
Does your autocare shop have a website I can access or a contact? May come in handy even if I don't eventually get a Tesla.