Radautoworks's Posts
Nairaland Forum › Radautoworks's Profile › Radautoworks's Posts
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18wheeler: |
OfficialDJ:beyond dash lights? Not really if you like the ride. If you have no lights, enjoy. |
OfficialDJ:You already did it tho so what's the question....? |
Godstime234:no, not reliably |
inze: HeavenlyBang:
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Curious how you guys think. Which one would you choose? A fully loaded E class or a base model S class or a fully loaded C class or a base model E class ![]() |
seunoj:appreciate |
DMechy:Glad to see people like you in NL. Was beginning to wonder what happened to NL |
I'm adding to this thread for two reasons: 1) like I previously said I share both the good and the bad 2) instagram @kayautodetailing deserves a shout-out everywhere I can!! This just happened and the car was picked up today after drop-off yesterday morning. So we did a LOT of work on a client's Cadillac Escalade. Between when the repair was completed and the customer picked up we didn't realise that the people next door had done some construction and splattered cement all over the vehicle!!! To compound matters our carwash guy tried to clean it himself and it didn't go so well.. So here I am, thinking about how I'm going to have to get a new paint job on a Cadillac Escalade asap- because it's not the customer's problem and I'll deal with my neighbor later- then I remember @kayautodetailing who I've been following on IG for about two years and met a couple of times. I decide to message him to see if anything can be done. YOU GUYS, HE CUT HIS EASTER HOLIDAY SHORT AND FLEW BACK INTO LAGOS FOR US ON FRIDAY, STARTED WORK ON SATURDAY AND DELIVERED IT TWO HOURS AGO ON SUNDAY! ![]() https://www.youtube.com/watch?v=2GBJohYsjXI As you can see, the car looks awesome and I just had to spread the word. IG @kayautodetailing is the TRUTH. Maybe you don't need a paintjob, you just need @kayautodetailing |
![]() Thanks to the casual observer who forwarded me this because I had unfollowed the thread lolz. GAZZUZZ:https://www.azosensors.com/article.aspx?ArticleID=44 "Functional Principle Standard oil pressure sensors work by displaying a warning signal when the oil pressure falls outside of the set range. Two important components to the oil pressure sensor include the spring-loaded switch and a diaphragm. The spring-loaded switch is connected to the diaphragm that is exposed to the oil pressure. The pressure switch is mounted onto the side of an engine block and wired to an oil gallery. As the force of the oil pressure starts to build on the diaphragm, this force overcomes the switch spring pressure, which then pulls apart the electrical contacts to turn on the warning light. If the oil pressure falls below the set limit, the diaphragm releases pressure off the springs to close the switch contacts that would normally result in the display of a warning sign to the driver (Figure 1)". Okay, back to things that actually deserve my time now. Bye y'all!
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radautoworks:Man, it's like I can see the future. Curious there was no time to fix it but there was time to sell parts for it ![]() Don't forget to address the miracle disappearing smoke that took leave by the mere presence of the "local kazeem from the East". Oh, and the purge missed. Enjoy. I'm done with this thread ![]() |
searchng4love: ![]() |
Ogbadibo80:nope |
PS: I am aware of a concerted effort by some NLers to use this as an opportunity for self-promotion and to take a swipe at our reputation. It doesn't take a budget Gottlieb Daimler to see what's going to happen so :1) the car is going to go to the leader's shop who will show up in his hero costume 2) based on information of what we have already done, he will install a new differential and Updated tokunbo ECU 3) he will subtly prod the op into purchasing a tokunbo engine to avoid any parts issues 4) he will find someone to use an alternate moniker and post updates of the fix for that MDX Of course I could be wrong and none of this will happen. Your move fellas ![]() |
Hello NL, When we first encountered the op, he had been elsewhere and spent money on repairs. https://www.nairaland.com/1788778/maintenance-tips-cars/257#97456422 Still, when op came to us with the car it was in the condition below! https://www.youtube.com/watch?v=a3qGlUmJrr4 When op first brought the car to the shop, we did what we always do and did a FULL diagnosis on the car where we discovered a myriad of other problems apart from the customer's complaint. A quote of 1.3m was provided to resolve ALL the problems. The quote was high because it included our parts (which due to the Nigerian economic climate we have no control over). That being said, along with our parts comes a sense of security for two years. Because we understand things are tough in Nigeria now, we allow people to bring their own parts but warn them that there will be no warranty and labor will have to be paid for again if the part is defective. Op declined our parts and chose to get his. The only thing purchased from us was spark plugs, engine oil and ATF. With the discounts he received and additional labor we didn't charge for to provide customer satisfaction, op only paid 200k. For those requesting a replacement engine that would have been less than 1.3m, op's problems were way more than an engine and included non-engine parts. See list below. We made the best recommendation we could for the customer. Back to what happened, we thought everything was fine until op came online to complain about not being able to stack multiple discounts. https://www.nairaland.com/4672565/how-much-should-expect-pay/14#99595332 This is after my staff repeatedly tried to explain that only one discount can be used at a time. I explained the discounts again and also instructed my staff to reprice the bill the way op wanted for an additional N508 discount to keep our customer satisfied. List of work done on the car at visit 1: Replace power steering pump Resolved blue smoke Resolved misfires on multiple cylinders with a tune-up Removed, cleaned and replaced gas tank Replaced rack and pinion Replaced tie rods Replaced control arms Replaced front cv axles Replaced rear differential seal Replaced oil pan Replaced oil pump switch Op picked up the car then came online, created this thread and claimed a host more problems. After investigating, I was livid that op had been allowed to leave the first time without speaking to our lead tech knowing he still had additional repairs to take care of. Op brought the car back after expressing reservations about our ability to do the job. We documented the vehicle's condition when it arrived as seen below. https://www.youtube.com/watch?v=NOPSS6uclMA It was discovered that the first tech that looked at the car missed a diagnosis but fixed a myriad of other problems op had. However some of the problems op complained about were not present -most noticably the blue smoke. To make sure there were no further issues and to make the customer happy, our lead tech Glen, an ASE certified master tech of 36 years who has worked for Pep Boys, Firestone and Mercedes as well as owned three shops in Houston, TX (where, by the way till today customers still come from states over to look for him) worked on the car himself, took his time and fixed more issues for free. Even when the problem was defective parts supplied by the op, he did the job again for free. https://www.youtube.com/watch?v=CJaj7trc_ss List of repairs at visit 2 FOR FREE: Replaced oil pump with less than 10psi Replacement of oil pump a second time because of defective part supplied by customer Teardown engine and replace valve seals Grinding of valves Replace front engine mount Replace front transmission mount Remove and replace valve cover seal Resolved v-tec solenoid leak At pickup, Glen took his time to explain the current status of the vehicle to the op's intermediary since op only seemed to want us to communicate with his intermediary. He also let the intermediary know we would keep trying for a workaround to save op from having to go to the dealer to turn upgrade the system. Op was still unhappy after our service and came back online with additional grievances. When asked for a video of existing claims and to take the car elsewhere for a third party evaluation, op did not do so. Instead, op waited a week, drove the car over 300 miles successfully (in his words) to the East, THEN posted a video and photos claiming we damaged his rear differential. All we did was replace the leaking seal on the rear differential which op provided . If we had damaged the rear differential it would have taken less than a couple of miles to notice. The car certainly would not have driven for one week and successfully made a trip of over 300 miles. Same with the massive engine smoke which only happened after a trip to the East. It appears from the video that the valve seals supplied by op are again leaking hence the source of smoke which clears up after startup. As much as we sympathize, we cannot be held liable for third party parts. We did not damage the rear differential and as a matter of fact went above and beyond to try to make op happy with discounts, providing his own parts and doing quite a bit of work for free. I'm going to have to ask op to stop saying things that aren't true. We went above and beyond to try to help op get his vehicle back on the road. When a customer repeatedly refuses to communicate but is quick to go online with grievances, then does not substantiate grievances till way after the fact, it leads me to believe more is going on. Many NLers can attest to the work we have done for them and positive experiences with Glen. We don't know what happened on the road to the East but we will not be subsidizing op's repairs any longer. We have tried to make op happy by going up and beyond for customer satisfaction, applying discounts we never do, repeating jobs due to defective customer supplied parts, and fixing a lot of issues for free. We wish op the best and good luck but we have done as much as we are willing to do. Should op feel the need to discuss with corporate, they can be reached at +1-(888) 227-8468 I have sent them this thread and the others. |
Correction, we DO sell motors and they come with warranties. Have a nice day. |
Crocif: Crocif:Thank you for the video. As stated multiple times and documented when the vehicle returned, there was no blue smoke from your very first visit despite you repeatedly saying there was. That's why I requested the video. Blue smoke is different from white/grey smoke. There was some white/grey smoke on your return (previously posted in video) which is why Glen did your valve seals for free with the seals you provided. Glen also vehemently denies your comment above as we do not source third party parts period for this exact reason. My question was why, when you spent so much time and energy saying we didn't know what we were doing, you would go on a journey without a third party opinion especially when the jury was still out in the work we did. The only reason I can imagine is that you didn't actually believe the car to have severe problems. As for everything else, I wish you the best and am glad you are okay. Please get high quality parts as the tokunbo ones are hit or miss. It will remove a lot of unnecessary heartache down the line. I will say again, YOU DO NOT NEED A REPLACEMENT ENGINE. EDIT: is there a sweetish smell accompanying the smoke? |
kanuisagoat:did you have two trips Yes? That's your answer. Jesus you guys are giving me a headache! |
Crocif:Hello, I'm sorry to hear this and glad you are okay. That much smoke means most likely bad valve seals or the rings. If the smoke is at startup after being parked for a while and eases off (like it seems to in the video), it is the valve seals- which we did not provide. YOU DO NOT, I REPEAT, YOU DO NOT NEED A NEW ENGINE. when parked for a while, the oil is leaking through the valve seals into the exhaust. When the car is started, it burns off giving the white smoke you see. If it was the rings, the smoke would not stop or ease off. No matter where you go next, do not let them sell you an engine. Simply get high quality valve seals and have them installed. P2647 has to do with the VVT which was leaking badly. We corrected the leak because a lot of the time that clears the code and saves you having to buy a sensor. In addition, compared to your other problems, the sensor was not considered a major issue. On the P0430 catalytic converter code, as you see below, it was not present at either visit however the oxygen sensor (P2251 & P0134) we told you about is on the same bank as the catalytic converter that is now throwing a code which is not uncommon. As far as the rear differential, when we looked at it, it had a bad seal which you also provided and we replaced. Had it been bad, there would have been an unmistakeable roaring sound when the car was driven. I don't know what, if any, bad roads may have damaged your differential but the only problem with it when it came to us was the seal. Given how displeased you were, I'm surprised you embarked on a long distance journey without a third party check which would have removed all ambiguity. I was I wish you all the best but can no longer invest time and money into this vehicle unless we use our own parts.
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Eddee:
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nonhuman:please don't do this to her. C class is better |
nakoks:this |
Eddee: ![]() |
kanuisagoat:already explained this. Na wa for people o |
Pearl1910:every 40 rated trip happens each time a new trip is rated tho |
SokizzRaven: ![]() |
DMechy:Thank you |
Lush100:any time! |
kala111:tokunbo oil pump abi? Because the knocking noise could be not enough oil getting through. Did you change the oil pressure switch? |
Egbon, NL is where a bunch of frustrated (rightly or not) people go to vent their frustrations. Unfortunately, people like us will always be recipients of said venting. The most accurate description is crabs in a bucket. I say let it go for now. At the end of the day I only face the ones that will really cause financial/reputational damage. With you, everyone that matters knows what up. |
Lush100:Sounds about right. Rack $406 2 yr warranty http://weblink.carquest.com/acl/?mfgName=RPR&partNumber=26-2613 Labor 5.5hrs with part purchase N27,500 Without part purchase N41,250 |
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Yes? That's your answer. Jesus you guys are giving me a headache!