₦airaland Forum

thorrvik55:
I would transcribe it if twas me.

We learn everyday

An SCC after checking the call said I should flag it as rep to rep.

thorrvik55:
I would say it's valid since there is a customer in the conversation, but cross check with the SCC's to be 100% certain

the customer only speaks their native language and was just on the back ground. I've asked such before on slack and the SCC's ignored it.

Felixamos:
Lol... I've also observed that one but not at this price though...

bookmark the page then check back during their new year promo sales.

That is not a mistake, They do this few days before any promo sales., on the promo day they will now do a 90% off discount on the phone to arrive at the phone's original price, claiming that you will get it for cheap.

I have a question pls. In an EMAX call a lady is requesting a quote on behalf of a Mexican customer who doesn't speak English, I can hear the customer in the background but he never spoke directly to the customer. She answers all question for the customer. Pls is this call valid, I am asking because I suspect that the person speaking on behalf of the customer is a Rep from another company?

More reason why we need Alcohol and beverage tax in Nigeria, cool 1million for the Tax office by now. In a sane country we should be demanding of his personal income tax receipt.

80million will be enough to do it.

I am currently receiving a shower of 5s this week. I thank all of you.

thorrvik55:
Ur Having issues with PayPal?

No, it's my brother.

brijibs:
Called them a number of times, no issue. Don't stress the Nigerian ish much.

can i get you whatsapp number? I need your help urgently.

Mekanus:
I transcribed a call yesterday that the customer is a Nigerian, Igbo woman precisely. The son seems to be an extravagant person, so the mum was telling the rep to also include her email or phone number, so she can be getting update as well. She said she wants to teach the son how to be responsible. The woman was just tearing Igbo any how with the son while the call was going on. "Chukwuma, bia denye email address gi nga" was one of the conversations. Working with QA can be real fun sometimes. . The call was supposed to be 11.3 minutes, but the actual valid conversation lasted just for 8.4 minutes. The remaining part of the call was left for the son and mum to speak in the background.

I actually got rhat call but released it due to power issue. It's a quotum Assurance call.

Prenom:
Yes. The interpreter would be labeled as the customer.

Thank you so much. Another question, when the rep says "Ask her so so" Should i type that, Ask her. Same with when the translator say "She said,"? Or should I transcribe everything said by both of them?

I got a call where the customer speaks french and she requested for an interpreter which the rep got for her. Are we allowed to transcribe such calls? How do I label it? Thanks in Advance.

kamikaz1:
Make una dey jones dere .That Efosa should be a company not an individual. I.e group of transcribers working on one account. maybe his siblings or fried use the same account.period.

if Efosa is a group of transcribers, what will Rapl L that gets 1000mins be called? Army of transcribers?

berbs:
Maybe he's the one that sent transcribing job opening the other time. The ones under his link will submit to him, he will pay them the good ones, review and submit the good ones. Just saying though. Rock on!!!

Did you just say this or Small stout in your system from last night?

Oh , my God. Somebody got 790 minutes last week. Efosa you dey vex too o.

Hmm.

PrecisionFx:
Stop talking to a mass transit u dont use.
PMT has a speed limiter

go and sit down my friend.

If love is blind, then marriage is an eye-opener.

Adehwale:
I called PayPal. It's been resolved.

can you explain in details how you were able to call them without detection that you are in Nigeria ? I would like to know the whole process.

The cause of the problem is your joblessness.

Homeboiy:
This is a sponsored attack on pmt
Why was GUO not mentioned
How many people died from GUO bus?
Nobody is talking about our roads Travel from onitsha to Enugu and u will know life is hard on that road.
Pmt speed limit is 100km/hr

No be only 100km/hr. Their speed limit is 30km/hr. Next time lie small.

Estringx:
Today's work has been awesome. Perfect.

are you using the old or new platform? If it is the new platform, can you please share how you're able to manage it with the current issues?

Adehwale:
So you get to withdraw your funds directly to your card with the UBA Africard?

everybody is using the uba africard, so I wonder where you got your Gtb bank advice from. You can withdraw to your uba africard but payPal will charge $5 per transaction.

What underlying health condition?

zexzy:
Please I got my Africard yesterday and changed the pin immediately, I linked it up on my PayPal before going to the UBA online platform to log in. I filled all the coloums there since yesterday but I am yet to get the code till now. I have tried it several times but still no sms code. Is there something I am doing wrong?

did you get the alert for the $1.7 deduction?

After reading all this nonsense lamentations, My only advice for you is, "You need a job"