₦airaland Forum

VERY URGENT VACANCY FOR A GENERAL MANAGER:
Our Client is a personality Development Consultancy Company that provides training services which promote the ideals of proper social and business etiquette, good communication skills and improved personality projection for Business Executives. They require the service of a General Manager for urgent recruitment to head one of the business units.
Designation: General Manager
Experience: Minimum of Ten (10) years
Age: 35 – 45 years
The Position:
This position reports directly to the Group CEO. This person is responsible for the Growth and Management of a Business unit.
Job Requirements
 Energetic and intuitive marketing Strategist, with exceptional leadership and communication skills.
 Ability to work in a fast-paced growth oriented organisation
 Must have grown a business to certain level
 Have a good knowledge in growing business and brand sustenance
 Ability to perform effectively in complex and difficult environment
 Proven ability to identify opportunities and deliver effective strategies to generate results
 Proven operational, finance and people management skills
 Articulate, Confident, Resourceful and innovative
 Have eye for details and meticulous in enforcing high standards
 Sound business acumen and knowledge with the ability to achieve targets, team work and collaboration
 Problem solver, Analytical and Versatile.

..................................................................MBA is an added advantage
Job Descriptions
The person will head a Strategic Business Unit of the organisation and will undertake the following functions:

 Be responsible for 100% revenue of the unit
 Market and grow Franchise and international operations
 Manage and grow the company’s Programmes
 Develop strategies, business expansion and collaborations with all units for business development
 Develop yearly budgets to be broken down into monthly and quarterly budgets
 Ensure smooth management of processes and communication for effective delivery.
Proposed salary = N3, 600, 000 per annum. (Net income)
Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using ‘GENERAL MANAGER’ as subject of mail.
Only experienced and qualified candidates will be shortlisted and invited for an interview.

TELECOMS AND DATA SERVICES VACANCY: SENIOR MANAGER, PROCUREMENT AND LOGISTICS
Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa. They have the following vacancies

Job title: Senior Manager: Procurement and Logistics (Opco)

Business Unit: Procurement & Logistics

Purpose of the position
To effectively plan, implement and control the efficiency, and effective flow and storage of network equipment, devices, marketing collateral and related information from the point of origin, to the point of consumption in order to meet customer requirements.

Responsibilities & duties,

1. Supply Chain Management
Distribution management.
o Daily reporting on internal demand management to all clients.
o Daily control of customer deliveries.
o Daily control and reporting on reverse logistics operations.
o Transport and freight coordination.
o Effective deployment of network Equipment.
o Warehouse management and quality control.
o Implement and improve forecasting process on products.
o Effective implementation of the consolidated plan on warehousing and logistics footprint across marketing collateral, devices, and other asset classes.

2. Development of Policies and Procedures
Implement relevant policy, process and procedure according to OPCO requirements
o Implement national and regional processes and procedures.
o Implement and maintain SHE risk programs at existing and new Warehouse facilities.

3. Budget
o Ensure that all warehousing and logistics requirements conform to set OPCO budget.
o Develop the strategic imperative of reducing costs and improving service from logistics partner.

4. Customer Relationship Management
o Improve customer satisfaction
o Maintain relationships with strategic suppliers
o Implement and maintain SHE risk programs at existing and new partner facilities


Academic qualifications

Essential Desirable
Relevant tertiary qualification in operations management or equivalent (production, warehouse, logistics, supply chain management) Finance background

Work experience & skills

Essential Desirable
5yrs supply chain, operational environment Telecoms background
3yrs management experience
Process optimisation and contract management
Exposure to financial management

Personal qualities & behavioural traits

Essential Desirable
Negotiation and interpersonal skills Ability to handle stress
Service orientated Ability to handle fast pace & rapid change



Salary is very competitive, Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using ‘SM, PROCUREMENT & LOGISTICS’ as the subject of mail.

Only experienced and qualified candidates will be shortlisted and invited for an interview.

VACANCY FOR THE ROLE OF A BUSINESS DEVELOPMENT MANAGER IN THE CEMENT AND BUILDING MATERIALS INDUSTRY

Our Client is one of the leaders in the cement and building materials industry across Nigeria and Africa. Please study the dimensions below to have a full understanding of their expectations for 2014.

Dimensions: 8 plants (2014: 17), Sales 80K m3 (2014: 350K m3), Turnover12MEUR (2014: 50MEUR), VAPs 4% (2014: 5%), Capex Spend 7MEUR (2014: 15M EUR).


JOB PROFILE

PRIMARY LOCATION OF POSITION: HQ
REPORTS TO: GM
STAFF: Market Analyst, Indirect - Sales Reps who work directly with AMs

PURPOSE:
The role is part of the client’s Mix Concrete subsidiary.
The role will be responsible for championing business expansion opportunities (justification & feasibility confirmation), lead efforts to shape the Nigerian concrete industry standards & practices and take the lead on selected Key Accounts relationships. The role will also have ownership on policies on pricing and consistency of sales approach across the 3 hubs (including training programmes for the sales force).
The role will be the main point of contact for the Country Marketing and Key Accounts team.





QUALIFICATIONS, SKILLS AND EXPERIENCE
Graduate in Marketing, Business Administration, Economics or other related field. Master’s Degree in one of these disciplines would be an added advantage; membership in related professional organizations. Experience at senior-level management and/or in dealing with high level business executives/decision makers is highly desirable. Business Acumen, entrepreneurial approach and high level of negotiation skills are critical to the role.
MAJOR ACCOUNTABILITIES AND ACTIVITIES
1) Health & Safety
• Contribute strongly to Risk Management Health & Safety priorities, particularly with customers and sales force
• Regular conduct in the Risk Management plant and/or offices at least two (2) per month to assess H&S compliance, with documented report
• Select and champion at least 1 important Risk Management safety action items, in consultation with RMC safety manager and GM

2) Business Development
• Originate business leads, conduct market evaluations, and assess overall impacts for business opportunities in Nigeria
• Review and assess project/proposal business and financial information, analyse risks and opportunities, and make recommendations.
• Lead the preparation and presentation of business cases to management for approval.
• Negotiate and close agreements and business contracts that meet Ready-Mix commercial, legal, and operational interests and criteria.
• Co-ordinate the final review of projects plants/proposals and contracts, including required documentation before signing
• Act as the primary point of contact for contracting and business development opportunities.
• Lead a culture of continuous improvement through the analysis of successes and failures, and make effective/appropriate shifts in business strategy as necessary.

3) Marketing
• Develop and maintain the Business Unit Marketing plan. Ensure planned marketing activities are executed optimally and effectively.
• Collaborate effectively with Group & Country resources on Marketing and Communication activities
• Provide/source expert advice, support and planning for developing and administering high-profile marketing initiatives, programs and projects relating to business and brand development.
• Create business attraction in alignment with company Strategic Initiatives; advertising campaigns and marketing activities including branding, strategic research, writing, presenting, and creative development as well as implementing promotions.
• Pricing: Custodian of pricing policy. Develops pricing guidelines for each Area and refreshes the same from time to time as necessary
• Key Accounts: Take ownership of a few selected Key Accounts relationships in consultation with GM

4) Learning and Development
• Ensure necessary level of competency and development for direct reports
• Oversee functional training & development programs for the Sales force
• Fully understand the necessary Sales approach (TOP model) and champion alignment in all areas
• Ensure that Marketing organization & processes are fully aligned with evolution of the business in light of rapid expansion
5) Others
• Other responsibilities as may be agreed from time to time with the GM, noting that the business is fast evolving

REMUNERATION
Salary is very competitive and above industry standards.

Qualified candidates should please forward CVs to ‘olusholag@stresert.com’ using the ‘MKT & BUS DEV MGR’ as subject of mail.

Application Dead line is 20th December, 2013.

Only experienced and qualified candidates will be shortlisted and invited for an interview.

VACANCY FOR THE ROLE OF A BUSINESS DEVELOPMENT MANAGER IN THE CEMENT AND BUILDING MATERIALS INDUSTRY

Our Client is one of the leaders in the cement and building materials industry across Nigeria and Africa.
JOB PROFILE

PRIMARY LOCATION OF POSITION: HQ
REPORTS TO: GM
STAFF: Market Analyst, Indirect - Sales Reps who work directly with AMs

PURPOSE:
The role is part of the client’s Mix Concrete subsidiary.
The role will be responsible for championing business expansion opportunities (justification & feasibility confirmation), lead efforts to shape the Nigerian concrete industry standards & practices and take the lead on selected Key Accounts relationships. The role will also have ownership on policies on pricing and consistency of sales approach across the 3 hubs (including training programmes for the sales force).
The role will be the main point of contact for the Country Marketing and Key Accounts team.
Dimensions: 8 plants (2014: 17), Sales 80K m3 (2014: 350K m3), Turnover12MEUR (2014: 50MEUR), VAPs 4% (2014: 5%), Capex Spend 7MEUR (2014: 15M EUR).
QUALIFICATIONS, SKILLS AND EXPERIENCE
Graduate in Marketing, Business Administration, Economics or other related field. Master’s Degree in one of these disciplines would be an added advantage; membership in related professional organizations. Experience at senior-level management and/or in dealing with high level business executives/decision makers is highly desirable. Business Acumen, entrepreneurial approach and high level of negotiation skills are critical to the role.
MAJOR ACCOUNTABILITIES AND ACTIVITIES
1) Health & Safety
• Contribute strongly to Risk Management Health & Safety priorities, particularly with customers and sales force
• Regular conduct in the Risk Management plant and/or offices at least two (2) per month to assess H&S compliance, with documented report
• Select and champion at least 1 important Risk Management safety action items, in consultation with RMC safety manager and GM

2) Business Development
• Originate business leads, conduct market evaluations, and assess overall impacts for business opportunities in Nigeria
• Review and assess project/proposal business and financial information, analyse risks and opportunities, and make recommendations.
• Lead the preparation and presentation of business cases to management for approval.
• Negotiate and close agreements and business contracts that meet Ready-Mix commercial, legal, and operational interests and criteria.
• Co-ordinate the final review of projects plants/proposals and contracts, including required documentation before signing
• Act as the primary point of contact for contracting and business development opportunities.
• Lead a culture of continuous improvement through the analysis of successes and failures, and make effective/appropriate shifts in business strategy as necessary.

3) Marketing
• Develop and maintain the Business Unit Marketing plan. Ensure planned marketing activities are executed optimally and effectively.
• Collaborate effectively with Group & Country resources on Marketing and Communication activities
• Provide/source expert advice, support and planning for developing and administering high-profile marketing initiatives, programs and projects relating to business and brand development.
• Create business attraction in alignment with company Strategic Initiatives; advertising campaigns and marketing activities including branding, strategic research, writing, presenting, and creative development as well as implementing promotions.
• Pricing: Custodian of pricing policy. Develops pricing guidelines for each Area and refreshes the same from time to time as necessary
• Key Accounts: Take ownership of a few selected Key Accounts relationships in consultation with GM

4) Learning and Development
• Ensure necessary level of competency and development for direct reports
• Oversee functional training & development programs for the Sales force
• Fully understand the necessary Sales approach (TOP model) and champion alignment in all areas
• Ensure that Marketing organization & processes are fully aligned with evolution of the business in light of rapid expansion
5) Others
• Other responsibilities as may be agreed from time to time with the GM, noting that the business is fast evolving

REMUNERATION
Salary is very competitive and above industry standards.

Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using the ‘MKT & BUS DEV MGR’ as subject of mail.

Application Dead line is 15th December, 2013.

Only experienced and qualified candidates will be shortlisted and invited for an interview.

TELECOMS VACANCIES: ROLL OUT MANAGER, OPTICAL FIBRE EXPERT, RISK & REVENUE ASSURANCE MANAGER.

Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa. They have the following vacancies

1. Optical Fibre Expert JD

Essential Job Duties:
The Fiber Optic Expert will be responsible for the installation, maintenance, and repair of the fibre optic network safely and efficiently throughout the full field development. The Fibre Optic Expert will have to locate faults and complete field repair of damaged fibers using fusion splice techniques, then complete verification tests on the repairs. The Fiber Optic Expert must be proactive in identifying potential risks to the fiber network and propose and implement practical solutions.
The Fiber Optic Expert responsibilities will include but not limited to:
• Installation and commissioning of optical transmission and termination equipment.
• Providing resource estimates for planned fiber optic tasks.
• Preparing and maintaining records of the Optical network.
• Assist in the preparation of Programmed Maintenance schedules.
• Work with other members of the department in different technologies and learn new technologies.
• Mentor new employees and also to train other team members in fiber optic technologies.
• Responsible for all fiber optic repair tools, and test equipment.
• Responsible for specifying consumables and stock levels.

Required Qualifications:
• Engineering/Electrical Electronics background.
• Minimum 5 years of experience in maintaining network optical systems.
• TELECOMMUNICATIONS/DATA SERVICES INDUSTRY EXPERIENCE IS A MUST.
• Proficiency in the use of Optical Test Equipment.
• Computer Literate in MS suite and project management software.
• Good in communication and interpersonal skills.



2. Roll Out Manager JD

Job Summary:
This role will be responsible for successfully managing Clients derived turnkey projects supporting key customer deliverables to the highest customer satisfaction, while driving Cost, Quality, and Timeliness. The project manager is accountable for profitability and customer satisfaction by managing large and complex Network Rollout projects. Candidate must have 10 years of proven project management success in large scale Network Rollout and Wireless Site Development. Excellent technical understanding and project experience with site construction, network deployment and integration of wireless systems. Operational experience with a telecom network is a MUST.
Project Planning:
• Accountable for planning, prioritizing and executing a project by working with Account Managers, Operations and Product Managers, Implementation managers, delivery organizations and external customers. This includes project procurement, integration, time, cost, scope, planning and initiation
• Develops required project documentation identifying project goals and tasks and generating assignments consistent to meet objectives
• Establishes change management procedures, including evaluation and communication for project duration. Develops reporting strategy for project.
• Establishes processes to successfully deliver projects and services

Relationship Building:
• Core 3 participation and co-lead; ability to organize and lead a matrixed project team.
• Maintains clear communication with customers regarding mutual expectations and monitors customer satisfaction, seeks and understands customer processes for proper alignment of expectations
• Builds business relationships beyond the project environment
• Organizes and leads a matrixed project team as required
• Provides feedback and focus to all team members.
• Serves as a change management agent representing the Project Management Organization
• Ability to guide and coach junior or new member of the Project management team

Project Execution:
• Takes responsibility for project and actively executes to project plan while maintaining quality standards
• Ensures all commitments are met in accordance with pre-established project goals/objectives
• Demonstrates control of equipment deliveries, service costs, project activities and customer hand-over requirements
• Responsible for reporting on project financial and schedule progress based upon project goals
• Ensures strategy for cost control is used
• Good understanding of project data to predict project success.

Manage Risks and Scope Changes:
• Performs risk management
• Manages change, formulates action plans, mitigates risk to minimize schedule delays and costs
• Actively takes advantage of change opportunities and recommends new or revised strategies for project integration
Results Focused:
• Effectively manages closure of project through customer final acceptance. Ensures an on-time and in-budget project
• Understands and assures quality standards are met on assigned deliverables
• Evaluates and communicates final project status
• Utilizes contract information to maximize success of project
• Actively identifies efficiencies for future implementations.
Project, Processes and Tools:
• Actively uses project methods, processes and tools
• Works within defined framework or responsibility
• Possesses excellent project tool skills
• Drives the use of project document control and management.
Communication:
• Excels at internal and external communication
• Presents project status update on Internal Steering group meetings
• Makes sure all stakeholders are kept informed on a regular basis
Financial knowledge:
• Must have extraordinary financial understanding
• Able to interpret Project financial indicators to use them as part of the decision making process
• Able to access internal systems to gather financial information
• Business skills should include excellent leadership & negotiation skills, strong customer orientation, excellent conflict management skills, excellent analytical & problem solving capability, excellent communication skills both oral and written, a strong business minded consultative approach with focus on profitability & margin

QUALIFICATIONS:
• Bachelors degree, preferably in a science, business or telecommunications discipline, or a minimum of eight years of progressive experience in a related field
• Ten (10) years experience in project management, and/or related functional areas in a communication systems companies
• Highly developed working knowledge of business process, including tender and sales
• Strong financial knowledge/training
• Current PMP certification or is actively pursuing professional project management certification (PMP), recommended to be complete within 1 year



3. Risk & Revenue Assurance Manager:

Role Purpose
• Manage Revenue Assurance function and Risk Management operations.
• The Revenue Assurance Manager responsibilities will be to improve the end-to-end assurance of cost and revenue from source through to wholesale and retail billing, within a controls environment across all revenue streams.
• Develop and implement end to end controls methodology for all products and services relating to all revenue streams.

Financial Responsibility (Budget or P&L etc.)

Business Responsibility (customers/staff etc): People interfaces - CFO and wider finance team, Group RA & FM Leads, IT Partners (Operations Support functions), Marketing Product & Commercial Teams and other Functions within the business.

Role Accountabilities (Financial, customer, operational, KPI’s etc.)

Revenue Assurance
• To support & deliver in the execution of the Cost and Revenue Assurance for all products and services relating to all revenue streams
• Production and analysis of E2E reconciliation from Source, though to wholesale and retail billing and ensuring that all events are received and processed in a timely, complete and accurate manner.
• To develop, improve and support automation and efficiency of all required business process and Revenue Assurance models for all products and services related to all revenue streams.
• To work with all product owners to ensure controls are in place to support the lead to cash process for all revenue streams.
• Analyse and report clearance of exceptions from all provisioning and billing systems.
• To provide comprehensive revenue risk analysis to drive internal improvements through prioritisation of tasks or resolution activity to mitigate risk across business forums.
• To provide feedback and analysis to the cost team & commercial teams in regard to variances and potential impact to the P&L.
• To champion revenue leakage issues across usage by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation.
• Providing & supporting the Revenue, Cost & Margin Assurance coverage for a varied spread of customers and systems, with on-going revenue.
• Deliver agreed margin improvement targets and decipher a plan against meeting and monitoring the target outcome.
• Initiate & support process improvement programmes to drive control environment.
• Management of over, under & incorrect charging issues of client's products / services across all systems.
• Help develop new reporting models and metrics to improve accuracy, timeliness and efficiency of Revenue, Cost and Margin Assurance.
• Actively participate in all go-to-market phase during product launch & changes to identify financial risk to business.
• Actively seek Improvement opportunities in existing process & system for better control environment within the business.

Fraud Management
• Support Corporate Security with Fraud Management control framework
• Activity seek areas to improve controls and reduce fraud opportunities

Project Management
• Strategic Projects responsibilities
• Manage system implementations & improvements for Revenue Assurance & Fraud Management tools.
• Implementation of new control points and metrics as the business changes.

Management Reporting
• Create and update documentation to support the operational framework.
• Report weekly and monthly reconciliation packs and KPI dashboards to reflect the overall RA / FM performance.
• Support Internal & External Audits from RA/FM perspective.
• Responsible for weekly and monthly Project RAG status updates
• Report Monthly RA & FM Group KPIs Financial
• Manage RA & FM budget and support during budget planning

Daily Responsibilities
• Activity tracking and analysis
• Revenue risk monitoring and analysis
• Flag risks and issues

Weekly Responsibilities
• Unallocated event analysis and assistance with clearance
• Revenue at risk analysis and assistance with prioritisation
• weekly analysis and reporting
• Flag risks and issues

Monthly Responsibilities
• Group & Local Market Revenue Assurance & Fraud Management reporting

Quarterly Responsibilities

• Ensure documentation is updated

Role Specification (Technical / Professional Expertise)Essential
• University degree in Finance, Engineering, IT or other related fields
• Financial, Technology and Operational background 7-10 years’ experience
• Minimum 6 year Telecoms Revenue Assurance experience
• Project management experience
• Attention to detail and financial impact
• Experience in revenue assurance or billing processes and ability to document such processes.
• Very Strong analytical and problem solving skills
• Minimum Intermediate ability level of MS Access, Excel and SQL, with proven

practical experience

• Experience with billing and RA systems
• Experience with management information, financial systems
• Work Attitudes
• Understands the crucial importance of comprehensive RA analysis and be able to make efficient decision based on analysis.
• Dedicated and self-motivated able to communicate to all levels and influence change, results driven.
• Ability to cope under pressure
• Reliable and organised – ability to stick to deadlines
• Process orientated
• Ability to deal with colleagues at all levels



Salary is very competitive and above industry standards.
Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using the desired Position as subject of mail e.g ‘Optical Fibre Expert’.

Application Dead line is 1st December, 2013.

Only experienced and qualified candidates will be shortlisted and invited for an interview.

VERY URGENT VACANCY: (BRAND MARKETING AND COMMUNICATION INDUSTRY)
Our Client is a leader in the Advert, Media and Public Event sector. They are located in Lagos and deliver the finest marketing communication solutions to customers. They are growing for better and bigger and wish to recruit the service of a CLIENT SERVICE EXECUTIVE to carry out the below deliverables;

CLIENT SERVICE EXECUTIVE
Key Role:
Manage Key Client Accounts.
Strategy oriented and able to manage projects from end to end.
Maintain high level of professionalism and competence in every client interaction.
Other duties of similar function.

Requirement: A minimum of 2 years experience post NYSC in the Brand & Marketing Industry
Salary is between N60, 000 – N150, 000

Qualified candidates should please forward CVs to recruitment@stresertservices.com using Client Services as subject of mail. Only experienced and qualified candidates will be shortlisted and invited for an interview. Closing date is 1st, December, 2013.

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The Nairaland help-team in charge of cases like this can please verify this.

CONTINUED......
5. Title of position: Account Manager – Direct Sales (4 POSITIONS)
JOB Code: Acc Mgr- Dir.Sales

Mission/ Core purpose of the Job: (Short description)
• Achieve or exceed monthly sales targets in term of number of trials, number of paying customers, total number of connections and revenue.
• Gaining a clear understanding of customer’s business, listening to customer requirements/need and presenting appropriately to make a sale; challenging any objections with a view to getting the customer to buy;
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• Advising on forthcoming product developments and discussing special promotions;
• Cold calling to arrange meetings with potential customers to prospect for new business; continuously building prospect database from knowledge of area assigned, referrals, personal and business network/relationships
• Responding to incoming email and phone enquiries;
• Acting as a contact between a company and its existing and potential markets;
• Negotiating the terms of an agreement and closing sales; negotiating on price, costs, delivery and specifications with buyers and managers;
• Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
• Gathering market and customer information; feeding future buying trends back to employers;
• Representing the organisation at trade exhibitions, events and demonstrations;
• Recording sales/ order information and entering information into company
• Maintain up to date and accurate customer account and status information in company’s
• Reviewing your own sales performance, aiming to meet or exceed targets;
• Making accurate, rapid cost calculations and providing customers with quotations;
• Attending team meetings and sharing best practice with colleagues.
Experience:
• 2-3 years of sales, marketing and/or customer care to the consumer/SME market
• Experience should include a few years of operational sales “in the streets” (not HQ function)
• Experience in telecom and/or FMCG is preferred in customer-facing environment



6 Head of Indirect Sales
JOB Code: H-Ind.Sales

Job Summary:
This role will be responsible for the development and execution of the Client’s short term and long term indirect distribution and sales channel business strategy. The role will be charged with the identification, on-boarding and management of strategic distribution partners, resellers etc. with the aim of extending the Client’s distribution reach into existing and new markets and delivering enhanced revenue opportunities.

Duties and responsibilities:
• Provide leadership, direction and development to all aspects of the Client’s indirect distribution and sales channels
• Implement indirect distribution and sales channel strategies, and accurately and proactively manage sales forecasts. Deliver the sales targets set for the Client’s indirect channels (customers, revenues, costs of sales)
• Work with relevant functions to identify and recruit indirect sales partners within the Client’s coverage areas. Define appropriate remuneration structures and frameworks (commissions, performance bonus, incentives) to drive the Client’s indirect distribution and sales partners and deliver the set sales targets
• Manage assigned indirect sales resources and their performance to ensure they are appropriately utilised and meet assigned sales and growth targets
• Monitor and analyze indirect channel sales volumes, pipeline activity and competitive activity and develop plans to beat the set targets. Monitor and manage product line sales activity across the channels to ensure it meets the Client’s standards/ parameters
• Contribute to the development of sales campaigns and collateral material and how it can be applied across the indirect sales channels
• Ensure superior customer service in line with the Client’s brand promise throughout all the Client’s indirect distribution and sales channels
• Co-ordinate with other functions to efficiently and effectively execute indirect sales channel development and management. Ensure goals and plans are effectively communicated, understood and applied
• Coordinate activities of planning, recruitment, training and sales support for indirect sales channel partners
• Provide any other ad hoc duties assigned to you from time to time by the Head of Distribution & Sales or any other person appointed by the Company for this purpose

Education and experience
• Degree in Business, Marketing, Sales or other business related degree
• 10 years experience in Sales and Distribution with minimum of 5 years in the telecom or FMCG industry
• Operational sales experience indirect sales channels, distribution, logistics and marketing is a plus

Skills and competencies:
• Strong sales and distribution background
• Strong leadership, communication and project management skills
• Strong organisational skills with superior attention to detail
• Excellent analytical and problem solving skills with process focus/mindset
• Proven ability to manage multiple priorities simultaneously
• Demonstrated influencing and negotiation skills
• Strong self starter and able to drive initiatives independently.
• Accustomed to field based rather than office based role
• Flexible to work long hours and weekends with frequent in country travel



7. Head of Retail
JOB Code: H-Retail

Mission/ Core purpose of the Job: (Short description)
• Provide leadership, direction and development to all aspects of the Client’s Retail (the Client’s shops and kiosks) function in the OPCO
• Implement the Group sales and distribution framework, strategy, processes, policies and standards in the OPCO, adapting them to local priorities and circumstances, for the Client’s Retail channel
• Ensure the development and implementation of local the Client’s Retail plans which are embedded in the OPCO’s distribution and sales roadmap
• Optimize the existing markets through effective the Client’s Retail channel rollout, management, merchandising and distribution
• Develop and manage the Client’s Retail organization in the OPCO
• Propose and agree with the OPCO Head of Distribution & Sales and Group commercial objectives to the OPCO Retail organization, forecast and monitor results
• Conduct regular Continuous Improvement reviews with OPCO Retail team members
• Manage the applicable OPCO governance and approval processes relevant to the Client’s Retail channel
• Ensure the OPCO Retail organization behaves with ethics and efficiency
• Ensure the different OPCO distribution and sales regions/ logistics units operate under the strict guidelines set by the Group (strategy, policies and processes), for the Client’s Retail channel
• Establish and monitor service levels/ standards to ensure that OPCO operational KPIs meet Group standards, for the Client’s Retail channel
• Provide superior customer service in line with the Client’s brand promise in all the Client’s Retail POS
• Manage local relationships (e.g. logistics partners)
• Deliver the sales revenues (excluding interconnect), cost of sales and OPEX targets as per the approved OPCO budget, for the Client’s Retail Channel
Education:
• University degree
• Fluent in English (spoken and written)
Experience:
• 10 years of experience in distribution and sales and/ or customer service to the consumer market with a minimum of 5 years in the telecom industry
• Experience should include a few years of operational sales “in a shop” (not HQ function)
• Experience in B2B sales is a plus
• Experience in marketing is a plus
• Strong retail and customer service background
• Telecom background
• Sub-Saharan African experience is a must

MARKETING POSITIONS
8. Regional Marketing Officer (Trade Marketing)
JOB Code: Reg. MKT Officer

Mission/ Core purpose of the Job: (Short description)
1. The Regional Marketing resource is responsible for brand building at the regional level. The role will coordinate the implementation of HQ agreed BTL Plans being executed by the BTL agency. Focus of this role is to build brand awareness, NPS (Net Promoter Score) and encourage willingness to try the Company’s brand.
Specifically, it will include driving Company’s participation at events such as:
• Business Sector, Cultural Association and Professional Group Meetings
• Road shows and exhibitions
• Promotions and product launches
• CSR, festivals and conferences
In general, will be responsible for organizing and coordinating all corporate and marketing activities at the regional level.
He/She will plan, implement and conduct post event evaluations.
2. Get positive publicity for events through the CSR & Brand Communication function

Education:
• University degree
• Fluent in English (spoken and written)
Experience:
• 4 years of experience post graduation
• Strong experience in executing Marketing Promotions and Customer Activation Programmes.
• Experience should include a few years of planning and implementing Road show, Town storming, Organizing Business Meetings
• Marketing Experience in the Telecom data segment will be an advantage.

Knowledge:
• Marketing Activation/Sales Background.
• Telecom sector experience is a strong advantage.
• Must have a flair for media exposures.




9. Head of Insights
JOB Code: H-Insights

Mission/ Core purpose of the Job: (Short description)
Implement the set of common approaches and standards (blueprint) agreed by Group in order to generate a deep understanding of the market we operate in (business intelligence) as well as actionable customer insights enabling superior commercial performance
(1) Market intelligence: competition, geo-marketing, socio-demographics, etc.
(2) Market research: recurring (e.g. brand health tracking, customer satisfaction, customer advocacy/ Net Promoter Score, quality of gross adds, churn) and ad-hoc (e.g. focus groups, special topics)
(3) Data mining: recurring (e.g. quality of gross adds, churn, post launch analyses) and ad hoc (special topics)
• In close coordination with Group, adapt the Company’s Insights Blueprint to local priorities and circumstances without compromising on the most important KPIs which must be comparable across market boundaries (i.e. same definition and methodology)
• Make sure Insights are not only being generated but also used to drive the business
• Develop market research and data mining capabilities in OPCO
• Help develop business cases to support commercial decisions
• Manage the applicable OPCO governance and approval processes relevant to the Insights function

Education:
• University degree
• Fluent in English (spoken and written)

Experience:
• 10 years of experience in commercial roles with a minimum of 5 years in the telecom industry
• Strong experience in customer insights/ market research and data mining
• Experience should include a few years of operations (not HQ function)
• Experience in developing business cases to support business decisions

Knowledge:
• Customer insights/ market research background
• Data mining background (incl. statistics)
• Telecom background
• Sub-Saharan African experience is a must


Salary is very competitive and above industry standards.

Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’using the JOB Code as the subject of your application. e.g ‘T-SS’

Only experienced and qualified candidates will be shortlisted and invited for an interview.

URGENT VACANCIES IN TELECOMS/DATA SERVICES SECTOR(9 SALES + MARKETING POSITIONS)

Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Nigeria and Africa. They have the following SALES/MARKETING vacancies


1. Technical Sales Support (9 POSITIONS)
JOB Code: T-SS

Job Summary:
This role will be responsible for providing pre-sale and post-sale technical support services to the sales team in dealing with existing and potential customers and ensuring that customer queries are resolved efficiently and effectively within the agreed service level agreements. Some of the duties and responsibilities include but are not limited to:

Duties and responsibilities:
Pre- Sales Technical Support:
• Perform functional testing of User equipments form the warehouse to ensure that the devices are performing optimally prior to selling to customers and ensure that no underperforming device is sold to a customer
• Assist the products team in field testing and performance analysis of new products

Post-Sales Technical support:
• Provide professional and effective technical support to the sales team to ensure that customer expectations are met particularly in terms of quality (experience) and timeliness in line with agreed SLAs.
• To effectively deal with all support calls, investigating and responding to queries and ensuring successful conclusion within the shortest time possible.
• Troubleshoot connectivity issues experienced and reported by customers together with the sales and networks teams and ensure that service level agreements are adhered to.
• Test user equipment returned from the field for failure and assess whether they can be repaired, replaced under warranty, or replaced without warranty within agreed SLAs
• Provide support in deployment/installation of the Client’s equipment at customer premises
• Manage issues assigned form the call centre related to the Client’s Internet Service and User Equipment and resolve within agreed SLAs
• Provide training and product knowledge support to the sales team to ensure a good level of understanding of the Client’s products and services as improved and maintained from time to time.
• Liaising with the sales team and other internal departments and/or service providers to ensure that customers issues/queries are brought to successful closure.
• Provide information/reports required to the Customer Service Manager or Head of Sales & Distribution as well as support on sales presentation as and when required.
• Provide any other ad hoc duties assigned to you from time to time by the Head of Sales & Distribution or any other person appointed by the Company for this purpose.

Education and experience
• Degree or diploma Engineering, Computing, IT or other relevant field.
• Technical and/or sales experience in an ISP or telecom services provider - at least two years.
• Experience in the same or similar role will be of added advantage.

2 Trainer/ Training & Development Manager
JOB Code: Tr-Dev Mgr.

Job Summary:
This role will be responsible for on-going improvement of employee’s skills enabling them to fulfil their potential within the organisation. The role will involve: indentifying skills gaps/training needs, preparing training plans, preparing and updating training material and conducting training programs. Developing training content and designing courses, exercises, assignments and other activities to enhance learning.

Duties and responsibilities:
• Assessing and identifying skills gaps/ training needs through surveys, appraisal schemes and consultation with business managers
• Developing training strategy/plans based on business needs and training needs assessment reports
• Developing training courses and material for in-house training as appropriate
• Review and amend training content/material/plans/processes as may be necessary in order to adapt to changes in the business
• Facilitate execution of OPCO Training Plans as agreed form time to time
• Periodically evaluate effectiveness of internal and external training content/material/plans and make the necessary recommendations
• Work with and support other line managers solve specific training problems/skills gaps in their respective teams
• Monitoring training costs to ensure training budgets are not exceeded and prepare budget reports/updates
• Demonstrate proficiency in products & services, systems, processes and handling customer queries. Pass on the same knowledge to the staff to enhance productivity/performance.
• Provide any other ad hoc duties assigned to you from time to time by the Head of Sales& Distribution or any other person appointed by the Company for this purpose.

Education and experience
• Relevant Degree
• At least 5 years experience in same or similar role with a minimum of 3 years facilitation, course delivery and/or public speaking experience
• Specialised qualification/experience in training e.g. PTC, TOT, CIPD
• Knowledge and experience in techniques/ philosophies of adult education/learning
Skills and competencies:
• Training background
• Excellent communication both written and oral
• Strong interpersonal and team leadership skills
• Strong computer skills including proficiency in word, excel and power point
• Ability to operate related computer software and business related equipment/training aids
• Ability to handle multiple priorities and complete tasks/projects according to plan
• Ability to travel to all the Client’s business locations in and out country
• Professionalism in attitude and presentation
• Self motivated with strong organisational and time management skills






3. Regional Sales Manager (2 POSITIONS)
JOB Code: Reg.Sales Mgr

Mission/ Core purpose of the Job: (Short description)
• Provide leadership, direction and development to all aspects of the Distribution & Sales function in the region
• Implement the OPCO sales and distribution framework, strategy, processes, policies and standards in the region
• Ensure the development and implementation of regional distribution and sales plans which are embedded in the OPCO’s distribution and sales roadmap
• Optimize the existing markets in the region through effective distributor management, selection, negotiation and merchandising and distribution
• Develop and manage the sales and distribution organization in the region
• Propose and agree with the OPCO Head of Distribution & Sales objectives to the regional sales and distribution organization, forecast and monitor results
• Ensure the development and management of the following functions in the region:
(1) SALES OPERATIONS
- Operational target setting
- Operational reporting
- Inventory management and logistics
- Channel commission and incentive schemes
- Sales staff compensation
(2) CHANNEL DEVELOPMENT
- Distribution and sales partner acquisition
- New channel development
(3) CHANNEL MANAGEMENT
- Direct: the Client’s shops, direct sales forces
- Indirect: IT shops, internet cafes, banks, other retail chains (supermarkets, petrol stations), mass market (FMCG distributors and independent dealers)
- Wholesale (other operators and ISPs)
• Conduct regular Continuous Improvement reviews with distribution and sales team members in the region
• Manage the applicable OPCO governance and approval processes relevant to distribution and sales in the region
• Ensure the regional sales organization behaves with ethics and efficiency
• Establish and monitor service levels/ standards to ensure that regional operational KPIs meet OPCO and Group standards
• Manage local relationships (logistics partner and distributors) in the region
• Deliver the region’s sales revenues (excluding interconnect), cost of sales (commission level) and OPEX targets as per the approved OPCO budget

Experience:
• 10 years of experience in distribution and sales to the consumer market with a minimum of 5 years in the telecom industry
• Experience should include a few years of operational sales “in the streets” (not HQ function)
• Experience in logistics is a plus
• Experience in FMCG is a plus
• Experience in B2B sales is a plus
• Experience in marketing is a plus

4. Corporate Sales Manager (3 POSITIONS)
JOB Code: Corp.Sales Mgr.

Job Summary:
This role will be responsible for growing and maintaining relationships with customers within the Client’s corporate segment (typically more than 50 employees) and achieving set sales and revenue targets for the assigned segment and business sector(s).
The Corporate Sales Manager will have overall responsibility for selling and supporting the Client’s complete data product and service offering in this segment and within the assigned business sector(s). Focusing on potential and existing corporate customers, the Corporate Sales Manager’s most critical interactions will be customer presentations and face-to-face meetings with key influencers and decision makers in the target organisation.

Duties and responsibilities:
• Develop profitable and sustainable sales growth plans for the assigned customer segment and business sector(s).
• Customer identification and recruitment: aggressively grow sales volumes and profitability within the assigned segment and business sector(s) through proactive sales, understanding customer requirements/ needs and customer relationship management.
• Effectively co-ordinate the activities of the resources assigned to ensure that sales and revenue targets for the assigned segment business sector(s) are met.
• Ensure that agreed sales targets and objectives are met by expanding market awareness of the Client’s brand, products and services.
• Register the Client’s customers onto the network and install routers, dongles and/ or other equipment at the customer premises.
• Attain intimate knowledge of the composition of the Client’s market in the assigned segment and business sector(s). Create and maintain an up-to-date database of existing and potential customers within the assigned segment and business sector(s) with the view expanding the Client’s footprint within the assigned segment and business sector(s).
• Attain intimate knowledge of each corporate customer (accounts) in portfolio: nature of business, critical business needs, trigger to decision to purchase the Client’s services, key influencers within the organisation, decision maker, etc.
• Update the Client’s corporate customer data base accordingly and make sure all information related to corporate customers (accounts) in portfolio is accurate and up-to-date.
• Be responsible for the safe keeping of cash received from sales until it has been handed over to the Client’s Cashier or bank in the Client’s bank account.
• Manage customer relations, attend to customer queries and continuously measure customer satisfaction and take prompt corrective measures.
• Review daily, weekly and monthly results and align activities and resources accordingly.
• Report on sales results and market conditions to the Head Direct Sales Force and make appropriate recommendations.
• Maintain in good condition all tools of trade (“equipment”) issued to you by the Client’s and ensure that they are returned to the Client’s for safe keeping at the end of every day.
• Provide any other ad hoc duties assigned to you from time to time by the Head Direct Sales Force or any other person appointed by the Company for this purpose.

Education and experience
• Degree in Business, Marketing, Sales other business related degree
• At least 5 years direct sales experience with at least 2 years at a supervisory level or handling corporate/ high net worth accounts
• Experience in the same or similar role in an ISP or telecom services provider will be of added advantage
Skills and competencies:
• Local market knowledge. Product specific knowledge will be an added advantage
• Successful track record in meeting and/ or exceeding sales targets. Strong aptitude and knowledge of Sales and Marketing Techniques
• Resource planning, organisation and time management skills
• Interpersonal and networking skills – demonstrated ability to develop, build and maintain customer relationships
• Strong communication and presentation skills. Ability to present/ demonstrate various solutions to customers
• Result oriented with a strong drive and determination to excel. Strong work ethic, positive attitude and professional demeanour
• Able to work under highly demanding and challenging conditions
• Willing to go an extra mile to ensure customer expectations are met or exceeded
• Team leadership and management skills
• Computer Literate and ability to understand numerical information

FINANCIAL ANALYST NEEDED URGENTLY IN A FINANCIAL SERVICES ORGANIZATION

Our Client is a leader in the financial institution sector; they are located in Lagos and have vacancy in the Corporate Finance Department (Senior Position/Advisory role)

LEVEL: MIDDLE LEVEL (SENIOR POSITION)

REGION: LAGOS

DEPARTMENT: CORPORATE FINANCE (ADVISORY WORK)

JOB TITLE: SENIOR FINANCIAL ANALYST

POSITION SUMMARY:

The ideal candidate should be able to undertake research on macroeconomic and microeconomic conditions along with company fundamentals to make business, sector and industry recommendations. He /She should be able to recommend a course of action, and must be aware of current developments in the finance industry and be involved in preparing financial models, analyzing financial status of companies, preparing and analyzing financial plans, forecast and reports.
The Candidate should be able to originate transactions and mandates and follow up on prospective clients. The Candidate should be aware of current news and information in the form of articles, broadcasts and press releases. He or She must be adept in excel spreadsheets and good report writing skills.

General Responsibilities:
Detailed Job Duties:

• Market the firms’ services.

• Originate business transactions and follow up with prospective clients.

• Determine financial status by comparing and analyzing plans and forecasts with actual results.
• Review financial spreadsheets and other reports to predict current and future financial performance.
• Provide information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations.
• Carry out research on the economic climate and other investments to determine the effect that these factors will have on a company’s performance.

• Prepare charts and diagrams showing prior, current and projected revenues and expenditures to provide a basis for comparison and evaluation.

• Research, evaluate and recommend rates for recovering and/or distributing charges for services rendered to client.

• Any other duties of related deliverables that may be assigned by Chief Operating Officer. Principal Consultant.

Education and Experience Requirements

• Possess a degree in Economics, Finance, Suitable field or related experience.

• Possess professional certification or Master's degree (would be an additional advantage).

• Have a minimum of Five (5) years of full-time work experience in relevant field.


Knowledge & Abilities Requirements

• Reasonable knowledge of budgetary management and accounting principles, and
procedures.

• Must possess the ability to maintain strict confidentiality as a result of the information in their possession.

• Reasonable ability to utilize current word processing, excel spreadsheet, database and e-mail.

• Knowledge of program analysis and evaluation.

• Ability to utilize computer software to provide fiscal analysis.

• Ability to make routine decisions in accordance with policies and procedures.

• Ability to plan and complete assignments within deadlines and must be able to handle stress.

• Ability to recognize and correct departures from budgetary practices and procedures.

• Ability to follow complex oral and written instructions.

• Ability to prepare and present complex and written and oral reports.

Skills Required:
Financial reporting Skills, Forecasting, Corporate Finance, Financial Diagnosis, Financial Modelling Tools, Analyzing Information, Statistical Analysis, Process Improvement, Financial Planning and Strategy

Compensation:
• Salary: Very Competitive
• Qualified candidates should please forward CVs to ‘olusholag@stresert.com’ using FIN-ANALYST as subject of mail.
• Only experienced and qualified candidates will be shortlisted and invited for an interview.

The only evidence of the origin of why the world has many languages can ONLY be found in the Bible!

[b]Genesis 11:1-9

King James Version (KJV)

11 And the whole earth was of one language, and of one speech.

2 And it came to pass, as they journeyed from the east, that they found a plain in the land of Shinar; and they dwelt there.

3 And they said one to another, Go to, let us make brick, and burn them thoroughly. And they had brick for stone, and slime had they for morter.

4 And they said, Go to, let us build us a city and a tower, whose top may reach unto heaven; and let us make us a name, lest we be scattered abroad upon the face of the whole earth.

5 And the Lord came down to see the city and the tower, which the children of men builded.

6 And the Lord said, Behold, the people is one, and they have all one language; and this they begin to do: and now nothing will be restrained from them, which they have imagined to do.

7 Go to, let us go down, and there confound their language, that they may not understand one another's speech.

8 So the Lord scattered them abroad from thence upon the face of all the earth: and they left off to build the city.

9 Therefore is the name of it called Babel; because the Lord did there confound the language of all the earth: and from thence did the Lord scatter them abroad upon the face of all the earth.[/b][i][/i]

Note: This is not supposed to be another proof that there is God! I was recently bowled over in a French pharmaceutical store when no one could understand my complaints in English about clogged ears after a hiking trip. Then my wife and I started pondering on the many languages in the world, and how no matter how learned an individual is in a degree (for instance a Doctorate degree), all these education is useless when he/she is attempting to communicate to someone else who doesn't understand the learned individual's language.

TELECOMS AND DATA SERVICES VACANCIES: HEAD/MANAGER-NETWORK, RAN MANAGER, TECHNICAL SALES
Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa. They have the following vacancies

TECHNICAL POSITIONS
1. Title of position: Network Operations Manager
Mission/ Core purpose of the Job: (Short description)
• Ensure smooth network operation and Service Availability in the outsourced environment
• Improvement of network KPIs and performance of the network
• Ensure smooth operation of Network and office Facilities environment
Outcomes:
a. Network operations Management including:
• Management of company’s operations Centre(s), Data Centre(s), Switching Centre(s), Radio Access network, Microwave and fiber transmission network, IP network, LAN/WAN;
• Management and Governance of the Managed Services Partner and other contractors and partners
• Creation, measurement and management of network key performance indicators (KPIs);
• Network performance monitoring and optimization;
• Managing Technical aspects of interconnects;
• Management of third party suppliers such as ISPs etc.;
• Management of other facilities contractors
• Takeover of new equipment from Projects team into the network and facilitate handover to the managed services partner
• Contracts review for all the local contractors
b. Other Management Responsibilities:
• Liaising with other operators for interconnects and interference management;
• Submission of management reports and regulatory reports to the CTO
• Providing any other ad hoc duties assigned to you from time to time by the CTO or any other person appointed by the Company for this purpose.
• Responsible for Network Inventory Management
Education:
• A good Degree or other equivalent in Telecommunications/ Electronics / Computer Engineering from a recognized institution.
Experience:
• 8-10 Years of work experience. Exposure on managing broadband, IP and radio networks network, preferably with supervisory experience.
• Experience of managing network operations in the outsourced environment will be preferred.
Knowledge: Knowledge in one or both of the following:
• Good understanding of Global Telecommunication / IT services and solutions.
• Good understanding of the facilities required in the operation of a telecommunications network.
• A good understanding of the commercial and technical aspects of service contracts with the ability to ensure the service is delivered effectively especially in the outsourced environment.
Skills / physical competencies:
• A self-starter who is driven and energetic.
• Possess strong supervisory skills.
• Good interpersonal and communication skills and the ability to manage a team and work as a team.
• Leadership to drive the teams
2. Title of position: RAN Planning & Optimization Manager
Purpose of the position
This position will ensure that the vendor delivery partner and the managed services partner are meeting the contracts KPI’s towards the network
Responsibilities & duties

RAN Planning Management (LTE and MW) including:
• Working with the commercial team to define radio coverage areas;
• Planning for capacity on the RAN, ensuring provision for capacity at the right time;
• Liaison with network vendors and acceptance of the vendor RAN design;
• Software and feature Release Management, involving request for feature, testing and acceptance;
• Test plan method finalization with the vendors and acceptance with respect to all RAN aspects (coverage, capacity, quality);
• Interference Management;
• Technical Liaison with the Regulators for interference and spectrum management (LTE and MW);
• Creation, measurement and management of network key performance indicators (KPI’s);
• Network performance monitoring and optimization;
Other Management Responsibilities:
• Take a technical lead in new projects that involve RAN, e.g.: DAS, other in-building coverage solutions, PICO/FEMTO cells, HOTSPOT V2 (all things WIFI);
• Strategic input in the CTO on all aspects related to RAN;
• Submission of management reports and regulatory reports to the CTO;
• Supporting the legal and regulatory team for dealing with issues related to interference and spectrum management with regulators;

Academic qualifications

Essential Desirable
Degree /Diploma in Telecoms / Electronics / Computer Engineering Basic Telecoms, LTE/3G, IP Transport Networks, VOIP, Internet, Data Communications Networks

Work experience & skills

Essential Desirable
5-10 yrs work experience Supervisory experience
Exposure on RAN planning & optimizations Training in Planning tools
Radio principles around Radio Access and Microwave technologies Training in Drive Test tools
2G/3G technologies RAN optimization
RAN planning (commercial & technical aspects)
Interference Management
KPI Measurements


3. Job of Position: Head of Networks
Management of the turnkey network roll out projects including:
1. Management of the appointed network vendors/partner responsible for network rollout and ensuring that they deliver as per the agreed specifications, timelines and costs;
2. Management of the rollout of the IT and communications infrastructure of the company within the project timelines and costs;
3. Delivery and management of passive infrastructure as per the project plans.
Ensuring that all the contracted network KPI’s are delivered and improved as per target defined and by the managed services partner and network operations, especially related to the following areas, are managed efficiently:
1. Network operation centres (NOC), data centres, switching centres, Radio Access Network, microwave and fibre transmission network, IP network, and Company’s platforms.
2. Network performance and optimization.
3. All technical aspects of interconnect
4. Management of third party suppliers such as ISPs VSAT, operators, etc.
5. Creation, measurement, implementation and delivery of the company KPI’s.
6. Management and governance of the MSP (Managed Service Partner) and other contractors
Providing technical support to the Head of Corporate Services on regulatory and commercial matters

Give direction and leadership to the network and IT operations team and manage their performance

Planning of network for all in-country operations, as per the budget through the selection and appointment of local contractors and vendors.

Negotiating with operators and infrastructure providers for the leasing/sharing of passive infrastructure.

Planning of network expansions based on business plans and traffic growth.

Providing any other ad hoc duties assigned to you from time to time by the Chief Technical Officer or any other person appointment by the company for this purpose.

4. Title of position: Manager Network
Manage the integration of LET, CDN, VAS Enterprise network and Transmission
Provide high level support for LTE, CDN, VAS, Enterprise network and Transmission
Design, rollout and support all Company’s LTE corporate/M2M APN Networks
Provide input into the Risk Management process and ensure that all risks within the LTE, CDN, VAS Enterprise network and Transmission are updated on a regular basis;
Manage the quality assurance for the Network
Ensure that the enterprise network infrastructures are up and running
Perform routine audits of systems and software and perform all backups
Apply operating system updates, patches and configuration changes
Responsible for installing and configuring new hardware and software
Adding, removing or updating user account information, resetting passwords, etc.
Responsible for Network security
Troubleshooting any reported problems
Analysing system logs and identifying potential issues with computer systems
Introducing and integrating new technologies into existing data centre environments
Co-ordinate projects for Networks department through the Program Management division
Generate and evaluate technical documentation
Compile reports and recommendations
Providing any other ad hoc duties assigned to you from time to time by the Senior Manger: Networks or any other person appointed by the Company for this purpose.
The others are
a. Rollout manager
b. Radio Optimisation expert
c. Optical fiber expert
d. IP expert
5. Title of Position (SALES POSITION): Technical Sales Support

1. Technical Sales Support (X9)
Job Summary:
This role will be responsible for providing pre-sale and post-sale technical support services to the sales team in dealing with existing and potential customers and ensuring that customer queries are resolved efficiently and effectively within the agreed service level agreements. Some of the duties and responsibilities include but are not limited to:

Duties and responsibilities:
Pre- Sales Technical Support:
• Perform functional testing of User equipments form the warehouse to ensure that the devices are performing optimally prior to selling to customers and ensure that no underperforming device is sold to a customer
• Assist the products team in field testing and performance analysis of new products

Post-Sales Technical support:
• Provide professional and effective technical support to the sales team to ensure that customer expectations are met particularly in terms of quality (experience) and timeliness in line with agreed SLAs.
• To effectively deal with all support calls, investigating and responding to queries and ensuring successful conclusion within the shortest time possible.
• Troubleshoot connectivity issues experienced and reported by customers together with the sales and networks teams and ensure that service level agreements are adhered to.
• Test user equipment returned from the field for failure and assess whether they can be repaired, replaced under warranty, or replaced without warranty within agreed SLAs
• Provide support in deployment/installation of equipment at customer premises
• Manage issues assigned form the call centre related to Internet Service and User Equipment and resolve within agreed SLAs
Salary is very competitive, Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using the title of position applied for as the subject of mail. E.g ‘NETWORK OPERATIONS MANAGER’
Only experienced and qualified candidates will be shortlisted and invited for an interview.

URGENT VACANCY: IT/COMPUTER ENGINEERS/HELPDESK SUPPORT (Maiduguri, Yola and Sokoto ONLY)

Our client, a global brand represented in major countries of the world is recruiting IT-Helpdesk Support professionals for its local sub-regional offices here in Nigeria on a 7-month contract employment programme! Applicants are expected to be graduates of Computer Science/Engineering or Information & Communications Technology. THIS IS THE SECOND PHASE OF THE EXERCISE AND WILL NOT INVOLVE SAP TRAINING LIKE THE INITIAL ONE; PLEASE BEAR THIS IN MIND!
This opportunity will afford successful shortlists to be exposed to working in a structured and multicultural environment, as well as IT training at the first few weeks of resumption.
IT-work experience of at least 2 years in a structured company is required!

COMPETENCIES:
Desktop support knowledge
Networking – TCP/IP knowledge
Installing new hardware or desktop platforms
Adding peripheral equipment
Rolling out large scale upgrades
Ensure asset management and timely refreshment of IT equipment and software.
Windows OS/Active Directory, Citrix, Remote applications, MS office, Internet skills

OTHER RESPONSIBILITIES:
-Receive and record technical and/or application support calls from end users.
-Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
-Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.
- Provide initial assessment of urgency and business impact on all support calls.
- Manage service requests, software installations, new computer setups, upgrades, etc.
-Record incident resolutions in the Help Desk tool.
-Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
Ability to work independently and in a team environment.
Ability to communicate well with internal and external contacts.

REQUIREMENTS:
-University degree or its equivalent in Computer Engineering and other IT-related disciplines.
-1-2 years directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later (2007 preferred), Internet Explorer and business applications in a business environment.
-Knowledge of multiple desktop programs, configuration and debugging techniques.

SALARY is N80,000 (gross) monthly+other social benefits for the period of the exercise.

Forward applications to recruitment@stresertservices.com using "IT" and the state you wish to be considered for as the subject. e.g. IT-Yola, IT-Maiduguri, IT-Sokoto

VERY URGENT VACANCIES: (BRAND MARKETING AND COMMUNICATION POSITIONS)
Our Client is a leader in the Advert, Media and Public Event sector. They are located in Lagos and deliver the finest marketing communication solutions to customers. They are growing for better and bigger and wish to expand the team in the below positions.
ADVERTISING PROJECT MANAGER
Key Role: Responsible for managing the day-to-day flow of projects, Strategise, plans, leads and motivates the team to ensure successful and timely delivery of projects within budgets. Communicate and manage Client expectations. Be detail-oriented, multi-task ability, process oriented and thrive in a creative, dynamic environment.
Requirement: 4 – 7 years experience preferably in a similar role.
Salary is between N180, 000 – N300, 000
Application Subject Code: (APM 801)

ACCOUNT MANAGER
Key Role: Management of key client accounts. Brand building and experienced from strategy to experiential execution. Identify prospective business clients and able to win pitches, Project management activities’.
Requirement: A minimum of 4 years experience preferably in a marketing & communications company in a similar role.
Salary is between N200, 000 – N300, 000
Application Subject Code: (AM 802)

ACCOUNT EXECUTIVE
Key Role: Reports to Account Director. Management of key client accounts. Strategy oriented and able to manage projects end to end.
Requirement: A minimum of 2 years experience.
Salary is between N60, 000 – N150, 000
Application Subject Code: (AE 803)

BRAND EXPERIENCE MANAGER
Key Role: Management of key client accounts. Strategy oriented and able to manage projects from start to execution. Innovative proposal generation and project management of activations and events.
Requirement: A minimum of 4 years experience. Knowledge of trade and channel management is essential.
Salary is between N150, 000 – N250, 000
Application Subject Code: (BEM 804)

SENIOR ART DIRECTORS
Key Role: To provide ideas creation for effective through-the-line campaigns in response to clients requirements.
Requirement: A creative background, innovative and up to date on new trends. Proficient with graphic design software’s. Must have experience spanning over 3 years in an advertising or branding firm.
Salary is between N150, 000 – N250, 000/ N300, 000
Application Subject Code: (SAD 805)

SENIOR COPYWRITERS
Key Role: To plan, create, coordinate and execute copies for through-the-line campaigns and productions, as assigned in accordance with the strategic needs of clients. Ability to work with internal and client’s team from strategy to project execution. .
Requirement: Must possess minimum of 3 years experience in copywriting preferably in an advertising or branding agency.
Salary is between N150, 000 – N250, 000/ N300, 000
Application Subject Code: (SCW 806)

Qualified candidates should please forward CVs to recruitment@stresertservices.com using the appropriate application subject code for the position applied for as the subject of mail. Only experienced and qualified candidates will be shortlisted and invited for an interview. Closing date is 22nd, November, 2013.

Kindly rebroadcast.

TRAINING EXECUTIVE NEEDED IN LAGOS (CREDIT /FINANCIAL SECTOR)

Job Objective
• Assess the training needs of all business sectors; sell customized training and risk consulting services in response to customer needs and demands
• Assist management to respond to the environmental factors impacting the long term strategic direction of the company
Reports to
• Head, Sales & Marketing
Roles and Responsibilities
I. Oversee market campaigns and other activities that will lead to market creation for the company
II. Work closely with product research and services teams to gather information about and understand the market needs for the company’s product developments.
III. Identify opportunities for new business with new and existing customers and successfully converting such opportunities.
IV. Prospect, sell, market, promote, and offer a variety of customized training courses and seminars designed to develop, enrich, and train organizational workforce
V. Prepare and manage annual training calendar for the company establishing courses, dates, times, location, and costs.
VI. Conduct administrative tasks in relation to implementation of trainings including preparation of materials and identification of content experts.
VII. Manage and coordinate logistics ensuring professional delivery of training.
VIII. Establish and sustain customer relationships through numerous networking channels.
IX. Create content that help articulate the value of the company’s products / services.
X. Manage the financial education pages of the company’s website.
XI. Other roles as may be assigned.
Key Performance Indicators
I. Number of new customer introduced to the company
II. Percentages growth in customer level
III. Number of participants at each scheduled training
IV. Percentage of scheduled trainings/actual trainings held
V. Percentage of revenue achieved from products/services
VI. Feedback from participants at training programs
VII. Percentage achievement of goals

Required Skills and Competencies

Functional Competencies
• Information Gathering & Analysis
• Information Management
• Influencing / Negotiation
• Marketing & Customer Understanding
• Proposal/Business Case Development
• Strategic Perspective
• Analytical Organizational competencies
• Oral Communication
• Written Communication
• Leadership
• Organizational Awareness
• Customer Orientation knowledge
• Market and Customer Understanding

Attributes
• Customer Orientation
• Innovation and creativity
• Leadership
• Customer Focus
• Decisiveness
• Influence & Persuasion
• Results Orientation
• Visionary Thinking
• Should have a wide business breadth Experience
• 3-5 years working experience preferably in a similar role in the financial services sector
Qualification
• A good degree from a reputable university
• MBA/Postgraduate degree in management is an added advantage

Interested candidates should please forward CVs to recruitment@stresertservices.com using TRAINING EXECUTIVE as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is October 31st 2013.

URGENT VACANCY: Executive Assistant to a high-profile CEO/FORBES nominee

Executive Assistant for MD
Our client is a high-profile personality, a Forbes entrant, and the CEO of successful business investments/companies in the country
Job Description
• The executive assistant to the managing director (MD) will provide high-level, confidential and administrative support to the office of the MD/CEO
• She is expected to have in-depth knowledge of the various business units under the Group
• She will be in charge of preparing non-vetted public speeches for the MD at seminars, symposia, etc.
• The ideal candidate must be exceptionally eloquent with impeccable communication skills
• She must have international exposure (studied abroad)
• Her duties may be clerical, administrative and project-based and include scheduling travel, arranging meetings, handling information requests, preparing reports and correspondence and liaising with board members.
• This position is often privy to confidential information and as such, requires diplomacy and discretion.
• In a nut shell the role provides an efficient and responsive administrative, organizational, and logistical service to the MANAGING DIRECTOR, helping her to manage and prioritize her time.
Desired Skills & Experience
Essential responsibilities and duties may include, but are not limited to, the following:
• Assist MD in conducting daily, weekly, monthly, quarterly, & annual reviews of tasks and correspondences.
• Filter emails, highlight urgent correspondence and print attachments.
• Ensure busy diary commitments, papers, and travel arrangements are managed effectively including producing a daily folder with diary, necessary papers, etc.
• Conduct weekly diary meetings with the MD to discuss upcoming engagements, invitations and other requests.
• Schedule on behalf of the MD meetings between her and his direct reports and the committees and groups to which she is a member.
• Coordinate travel and accommodation requirements in connection with Admin unit and ensure arrangements are in place for the MD to match his requirements.
• Keep and maintain an accurate record of papers and electronic correspondence on behalf of the MD.
• Prepare correspondence on behalf of the MD, including the drafting of general replies.
• Keep and retrieve files for the MD as at when needed.
Experience:
Demonstrable experience in an administration/executive assistant/PA role in a highly pressurized environment requiring tact, judgement and discretion in handling internal and external contacts (essential).
Experience of diary management/researching and booking of travel and accommodation (essential).
Experience of successfully working with senior management (essential).Knowledge:
Must be proficient with the keyboard and IT applications (this may be tested during the selection process).
Expert level in the use of Outlook.
Intermediate level in the use of Word, Excel and PowerPoint.
Skills (all essential)
Excellent organizational skills, ability to multi-task and organize others.
Excellent oral and written communication skills and ability to professionally represent the MD’s office..
Ability to work under pressure and be flexible as part of a small team.
Attention to detail and deadlines.
Ability to filter information and assess priorities.
Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances.
Ability to prioritize and manage own workload amid conflicting demands and busy work periods.
Ability to think ahead and anticipate needs before they arise.
Ability to exercise discretion in dealing with confidential or sensitive matters.
Confident and able to work with own initiative and with limited supervision

SALARY is N4million or ABOVE depending on experience.

Forward applications to recruitment@stresertservices.com using "Exec-A901" as the subject

URGENT VACANCY: IT/COMPUTER ENGINEERS/HELPDESK SUPPORT (Kaduna and Port-Harcourt ONLY)
Our client, a global brand represented in major countries of the world is recruiting IT-Helpdesk Support professionals for its local sub-regional offices here in Nigeria on a 7-month contract employment programme! Applicants are expected to be graduates of Computer Science/Engineering or Information & Communications Technology. THIS IS THE SECOND PHASE OF THE EXERCISE AND WILL NOT INVOLVE SAP TRAINING LIKE THE INITIAL ONE; PLEASE BEAR THIS IN MIND!
This opportunity will afford successful shortlists to be exposed to working in a structured and multicultural environment, as well as IT training at the first few weeks of resumption.
IT-work experience of at least 2 years in a structured company is required!

COMPETENCIES:
Desktop support knowledge
Networking – TCP/IP knowledge
Installing new hardware or desktop platforms
Adding peripheral equipment
Rolling out large scale upgrades
Ensure asset management and timely refreshment of IT equipment and software.
Windows OS/Active Directory, Citrix, Remote applications, MS office, Internet skills

OTHER RESPONSIBILITIES:
-Receive and record technical and/or application support calls from end users.
-Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
-Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.
- Provide initial assessment of urgency and business impact on all support calls.
- Manage service requests, software installations, new computer setups, upgrades, etc.
-Record incident resolutions in the Help Desk tool.
-Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
Ability to work independently and in a team environment.
Ability to communicate well with internal and external contacts.

REQUIREMENTS:
-University degree or its equivalent in Computer Engineering and other IT-related disciplines.
-1-2 years directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later (2007 preferred), Internet Explorer and business applications in a business environment.
-Knowledge of multiple desktop programs, configuration and debugging techniques.

SALARY is N80,000 (gross) monthly+other social benefits for the period of the exercise.

Forward applications to recruitment@stresertservices.com using "IT" and the state you wish to be considered for as the subject. e.g. IT-Kaduna, IT-PortHarcourt

URGENT VACANCY: IT/COMPUTER ENGINEERS/HELPDESK SUPPORT (Kaduna and Port-Harcourt ONLY)

Our client, a global brand represented in major countries of the world is recruiting IT-Helpdesk Support professionals for its local sub-regional offices here in Nigeria on a 7-month contract employment programme! Applicants are expected to be graduates of Computer Science/Engineering or Information & Communications Technology. THIS IS THE SECOND PHASE OF THE EXERCISE AND WILL NOT INVOLVE SAP TRAINING LIKE THE INITIAL ONE; PLEASE BEAR THIS IN MIND!

This opportunity will afford successful shortlists to be exposed to working in a structured and multicultural environment, as well as IT training at the first few weeks of resumption.

IT-work experience of at least 2 years in a structured company is required!



COMPETENCIES:

Desktop support knowledge

Networking – TCP/IP knowledge

Installing new hardware or desktop platforms

Adding peripheral equipment

Rolling out large scale upgrades

Ensure asset management and timely refreshment of IT equipment and software.

Windows OS/Active Directory, Citrix, Remote applications, MS office, Internet skills



OTHER RESPONSIBILITIES:

-Receive and record technical and/or application support calls from end users.

-Provide investigation, diagnosis, resolution and recovery for hardware/software problems.

-Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.

- Provide initial assessment of urgency and business impact on all support calls.

- Manage service requests, software installations, new computer setups, upgrades, etc.

-Record incident resolutions in the Help Desk tool.

-Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.

Ability to work independently and in a team environment.

Ability to communicate well with internal and external contacts.



REQUIREMENTS:

-University degree or its equivalent in Computer Engineering and other IT-related disciplines.

-1-2 years directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later (2007 preferred), Internet Explorer and business applications in a business environment.

-Knowledge of multiple desktop programs, configuration and debugging techniques.



SALARY is N80,000 (gross) monthly+other social benefits for the period of the exercise.



Forward applications to recruitment@stresertservices.com using "IT" and the state you wish to be considered for as the subject. e.g. IT-Kaduna, IT-PortHarcourt

EXPERIENCED COMPANY SECRETARY/LEGAL ADVISOR NEEDED IN A MULTINATIONAL CONGLOMERATE AT V/ISLAND

Responsibilities:
• Work with all the units of the organization to ensure all legal documentations are proper and the company’s interest is well protected
• Liaise with other external legal practitioners and firms engaged by the company to ensure delivery according to the terms of their engagement.
• Review of offer letter and contractual agreements between the company and third parties.
• Draft, negotiate, administer, interpret and advise on agreements, letters, forms and other legal documents related to the organization as required
• Arrange, coordinate, attend and ensure the successes of all board of Directors and its committees meetings and annual general meetings.
• Render all necessary secretarial services in respect of meetings and advice on compliance by the meetings with the applicable rules and regulations.
• Maintain the register of shareholders and monitor changes in share ownership of the company
• Responsible for all C.A.C legal compliance issues. Render proper returns and give required notifications to the Corporate Affairs Commission;
• Ensure proper custody and maintenance of the statutory and other books of the company, such as register of charges and account books, register and index of members, register of Directors and Minutes books of General and Director Meetings
• Deal with correspondence, ensure prompt responses to notices and requests from regulatory bodies whilst collating information and writing reports and ensure decisions made are communicated to the relevant company stakeholders
• Finalise contracts, subcontracts, consultants, non-disclosure, MOU’s, Consortium, joint venture contracts, and other types and forms of agreements
• Review and authorize all expenditure/transactions of the legal department in line with the approved departmental budget and organizational policy
• Keep abreast of best practices, changes in regulation, amendment of enabling laws and advice the organization accordingly
• Verify claims and counterclaims from the legal perspective and assist, evaluate and advise project development managers on contract conflicts and claims with clients and subcontractor’s
• Liaise with Law enforcement and other government agencies as and when necessary.
• Build or participate in a network of experts to ensure consistency and quality of advice
• Participate in the articulation of the organization’s strategic goals and objectives
• Provide all guidance, leadership support and strategic direction in the execution of the legal department and company secretariat duties
• Carry out such administrative and other secretarial duties as directed by the directors of the company and MD/CEO


Qualifications and Requirements:
• Evidence of heading the Legal department of a good organization
• Minimum of a 1st degree in Law, an LLM in Commercial law will be an added advantage.
• Minimum of 10 – 15 years cognate experience
• Excellent communication (written and oral) and interpersonal skills
• In-depth knowledge of international and local business and commercial law
• Experience in handling regulatory affairs and legal matters in manufacturing and real sector will be an added advantage
• Demonstrable Knowledge of Legal and contractual laws governing projects
• High proficiency in MS Office applications
• -Knowledge of EPC, Contract Law and Administration
• Team oriented and outgoing
• Ability to make decisions and solve problems

Salary is between N5m and N8m annually depending on experience.

Forward all applications to recruitment@stresertservices.com using “COMPANY SEC-Legal” as the subject

Executive/Personal Assistant to Managing Director needed in the insurance/financial services sector at V/Island

Job Objective
• To coordinate activities in the Managing Director/CEO’s office.

Duties and Responsibilities
i. Conduct research, assemble and analyse data to prepare reports and presentations when the CEO chairs meetings, prepare agenda in advance; assist with and provide research/background information, content development, and creation of presentations
iii. Review and summarize reports and documents including daily newspapers
iv. Manage external contacts for CEO, proactively understanding who they are, which are priority contacts and keeping track of periodic communication needed for priority contacts.
v. Anticipate the CEO's needs and proactively bring together appropriate people and resources to support the executive in addressing issues.
vi. Manage the daily schedule of CEO, ensuring that he knows his schedule 24 hours in advance and keeping appointments and meetings on time or changing schedules when necessary
vii. Develop and maintain a system that alerts to upcoming deadlines on incoming requests or events.
viii. Handle confidential information in a professional and discreet manner
ix. Ensure that various administrative tasks are done in an effective and efficient manner, including copying, reviewing incoming communications, drafting correspondence, screening phone calls when requested, and filing/retrieving documents and reference materials as needed.
x. Other duties as may be assigned by the MD/CEO

Functional Competencies
• Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
• Creation of PowerPoint presentations
• Flair for report writing and analysis
• Conduct research
• Problem analysis and problem solving skills

Organizational Competencies
• Oral Communication
• Written Communication
• Customer Orientation
• Work Planning
• Effective in managing multiple tasks with
competing priorities and deadlines
• Ability to stay focused and efficient
Salary is between N2.5m and N3.5m annually depending on experience.

Forward all applications to recruitment@stresertservices.com using “Exec-Asst” as the subject

VACANCIES: SECRETARY, HR ASSISTANT, IMPORT OFFICER, ADMIN OFFICER & QUANTITY SURVEYOR

1. SECRETARY/OFFICE ASSISTANT NEEDED IN LAGOS (LAW FIRM AT LAGOS ISLAND)

Our client is a reputable law firm based at Lagos Island. The firm is seeking an office assistant with secretarial background. The ideal person is expected to:
- BE RESIDENT ON THE ISLAND. He/she is expected to resume latest 7:30 and close 5:30
- have good communication skills
- be computer literate
- be able to use a manual typewriter too for typesetting on some forms
- carry out bank transactions
- supervise domestic staff
- have OND/HND
Starting salary is N50,000 monthly.

Forward all applications and cvs to recruitment@stresertservices.com using SEC-12:35 as the subject of the mail. Closing date is September 20th 2013.


 
2. IMPORT OFFICER NEEDED IN LAGOS (FACILITY MANAGEMENT COMPANY AT V/ISLAND)

POSITION: Import Officer – Lagos
REPORTING TO: General Manager (Procurement)
QUALIFICATION: Graduate in Engineering OR other relevant field
ADDITIONAL QUALIFICATION (DESIRABLE): MBA OR PGD in Supply Chain Management will be an added advantage
UPPER AGE LIMIT: 35 Years
EXPERIENCE DESIRABLE: 5-6 Years preferably in construction/Manufacturing company. More preferable is experience in Mechanical Electrical Plumbing (MEP) and Heating Ventilation and Air-conditioning (HVAC) items.

*The preferred candidate must be able to understand all the various processes involved in the importation of any item locally and internationally.
SALARY AND OTHER BENEFITS PROPOSED: Very attractive and negotiable
JOB DESCRIPTION:
• Plan, and coordinate activities of subordinates and exporter/suppliers in purchasing materials, services and products
• Analyze market and delivery systems in order to assess present and future material requirements
• Coordinate with project department to identify exact requirements, quantities and delivery schedules
• Prepare daily/weekly/monthly reports as per management requirements.
• Candidates should be fully aware import procedures at the local/ International level.
• Raise/review purchase orders, claims and contracts in conformity with company policies.
• Candidate should be aware of prohibited goods and import policies promulgated by the Federal Government of Nigeria from time to time.
• Review, evaluate and recommend specifications for issuing awarding bids.
• Locate vendors of materials, equipment or supply. Interview them in order to determine product availability, delivery and payment terms.
• Prepare bid awards for board approvals.
• Represent company in negotiating contracts and formulating contracts policies with suppliers.
• Liaison /communicate with agencies outside company such as customs, Government departments/parastals/agencies.
• Organize, plan, prioritize materials/services requirements.
• Ensure supply of materials / services on time.
• Candidate should be a very good communicator and should know thorough use of e-mail/internet facilities
• Any other assignment that may be given by the organization from time to time.

Interested candidates should please forward CVs to recruitment@stresertservices.com using IMPORT as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 28th 2013.



3. ASSISTANT QUANTITY SURVEYOR NEEDED IMMEDIATELY (FACILITY MANAGEMENT COMPANY AT V/ISLAND)

REPORTING TO General Manager
QUALIFICATION B. Sc/HND-Quantity Surveying
(DESIRABLE) Knowledge of Computer Operations/MS Windows/AutoCAD

Education: B.Sc/HND
EXPERIENCE 3 - 5 years preferable in reputable Construction Firm – Vertical Construction (Mid to High rise building Project)

BENEFITS PROPOSED N70,000 and above (depending on experience)

Responsibilities:
• Verification and processing of payment certificates for approval.
• Preparation of Letter of acceptance (LOA).
• Verification and processing of claims, IOU and retirement of IOU..
• Accepting and Vetting of Materail Requisition (MR) and facilities repair/Maintenance Request Form(FRMR)
• Preparation of bill of quantities and cost estimates.
• Verification of contractor’s claim.
• Measurement of variation work..
• Assessment and verification of fluctuation claims..
• Contract negotiation with suitable Tenderers.
• Attendance of technical meetings for project progress review, decision, etc.
• Preparation of budget estimate.
• Any other Quantity Surveying related work as may be assigned by superior officer

Interested candidates should please forward CVs to recruitment@stresertservices.com using QAsst as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 28th 2013.



4. ADMIN EXECUTIVE NEEDED IN LAGOS (CREDIT BUREAU FIRM ON LAGOS ISLAND)

SUMMARY
Responsible for the smooth running of all administrative aspects of the company and for ensuring that the most efficient and effective procurement process is carried out.

Roles and Responsibilities
i. Providing office services and facilities and coordinating such services as well as other outsourced services
ii. Developing and maintaining Service Level Agreements (SLAs) for in-house and outsourced services (security, reception, mail sorting and handling, cleaners etc)
iii. Communicating SLA to direct supervisors, monitoring and evaluating service levels
iv. Managing relationship with contractors providing services (security, cleaning) in order to ensure adherence to defined service standards
v. Ensuring the repairs, maintenance and management of the company’s non-IT facilities by:
• Ensuring periodic maintenance
• Ensuring prompt replacements of consumables for efficient office management
• Liaising with vendors on appropriate maintenance cost
• Submitting quotations for approval
• Monitoring maintenance work in progress
vi. Organizing the provision and sustenance of office supplies, and keeping appropriate stock of all incoming and outgoing office supplies.
vii. Responding to all inquiries and issues concerning office support services
viii. Maintaining accurate record of assets within the company
ix. Developing and implementing asset management / maintenance plan
x. Ensure that all assets are duly insured, and all permits & licences that may be required are in place and up-to-date
xi. Inventory maintenance and record keeping of all supplies to the company
xii. General administration of all requisitions to suppliers and vendors
xiii. Managing travel and accommodation and adhoc travel related staff requests
xiv. Other duties as may be assigned

Key Performance Indicators
i. Provision of facilities/supplies/services on time and within budget
ii. Average number of complaints regarding facilities/supplies/services (per time period)
iii. Average time to resolve inquiries
iv. Customer (employee) satisfaction ratings
v. Tidiness and security of work area
vi. Level of burglaries, facilities break-down, etc

Required Skills and Competencies
• Asset Management
• Administrative Processes and Policies
• Office Support Operations
• Contract Management
Organisational Competencies
• Oral Communication
• Written Communication
• Customer Orientation

Knowledge
• Asset management
• People skills

Attributes
• Teamwork and Collaboration
• Innovation & Creativity
• Integrity

Experience
2-3 years working experience in a similar position.

Qualifications
• OND in any discipline

Salary is N50,000 and above (depending on experience)

Interested candidates should please forward CVs to recruitment@stresertservices.com using ADMIN as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 28th 2013.

VACANCIES: SECRETARY, HR ASSISTANT, IMPORT OFFICER, ADMIN OFFICER & QUANTITY SURVEYOR

1. SECRETARY/OFFICE ASSISTANT NEEDED IN LAGOS (LAW FIRM AT LAGOS ISLAND)

Our client is a reputable law firm based at Lagos Island. The firm is seeking an office assistant with secretarial background. The ideal person is expected to:
- BE RESIDENT ON THE ISLAND. He/she is expected to resume latest 7:30 and close 5:30
- have good communication skills
- be computer literate
- be able to use a manual typewriter too for typesetting on some forms
- carry out bank transactions
- supervise domestic staff
- have OND/HND
Starting salary is N50,000 monthly.

Forward all applications and cvs to recruitment@stresertservices.com using SEC-12:35 as the subject of the mail. Closing date is September 20th 2013.


2. HR RECRUITMENT ASSISTANT NEEDED IN LAGOS URGENTLY (OUTSOURCING FIRM AT YABA)

The ideal person will be required to provide wide variety of confidential and complex administrative, technical and clerical duties in support of the Outreach and Recruitment Office.

Duties and Responsibilities:
1. Maintains recruitment calendar of activities, meetings, presentations and various events.
2. Coordinates activities with recruiters, other departments and outside agencies.
3. Post job vacancies online on job portals.
4. Maintains filing systems and databases containing prospective and interviewed candidate/client contacts for recruitment
5. Sit-in interviews with consultants
6. Generates assessment report.
7. Performs general clerical work including filing, scheduling appointments and meetings, and processing incoming/outgoing mails.
8. Assist with our HR-related duties

Qualification:
B.Sc/HND in Personnel Management with at least 2 years work experience in a standard recruitment or HR company

Salary is N60,000 and above (depending on experience)
Send CVs to recruitment@stresertservices.com using HR-REC as the subject. Closing date is September 20th 2013.
 
3. IMPORT OFFICER NEEDED IN LAGOS (FACILITY MANAGEMENT COMPANY AT V/ISLAND)

POSITION: Import Officer – Lagos
REPORTING TO: General Manager (Procurement)
QUALIFICATION: Graduate in Engineering OR other relevant field
ADDITIONAL QUALIFICATION (DESIRABLE): MBA OR PGD in Supply Chain Management will be an added advantage
UPPER AGE LIMIT: 35 Years
EXPERIENCE DESIRABLE: 5-6 Years preferably in construction/Manufacturing company. More preferable is experience in Mechanical Electrical Plumbing (MEP) and Heating Ventilation and Air-conditioning (HVAC) items.

*The preferred candidate must be able to understand all the various processes involved in the importation of any item locally and internationally.
SALARY AND OTHER BENEFITS PROPOSED: Very attractive and negotiable
JOB DESCRIPTION:
• Plan, and coordinate activities of subordinates and exporter/suppliers in purchasing materials, services and products
• Analyze market and delivery systems in order to assess present and future material requirements
• Coordinate with project department to identify exact requirements, quantities and delivery schedules
• Prepare daily/weekly/monthly reports as per management requirements.
• Candidates should be fully aware import procedures at the local/ International level.
• Raise/review purchase orders, claims and contracts in conformity with company policies.
• Candidate should be aware of prohibited goods and import policies promulgated by the Federal Government of Nigeria from time to time.
• Review, evaluate and recommend specifications for issuing awarding bids.
• Locate vendors of materials, equipment or supply. Interview them in order to determine product availability, delivery and payment terms.
• Prepare bid awards for board approvals.
• Represent company in negotiating contracts and formulating contracts policies with suppliers.
• Liaison /communicate with agencies outside company such as customs, Government departments/parastals/agencies.
• Organize, plan, prioritize materials/services requirements.
• Ensure supply of materials / services on time.
• Candidate should be a very good communicator and should know thorough use of e-mail/internet facilities
• Any other assignment that may be given by the organization from time to time.

Interested candidates should please forward CVs to recruitment@stresertservices.com using IMPORT as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 28th 2013.



4. ASSISTANT QUANTITY SURVEYOR NEEDED IMMEDIATELY (FACILITY MANAGEMENT COMPANY AT V/ISLAND)

REPORTING TO General Manager
QUALIFICATION B. Sc/HND-Quantity Surveying
(DESIRABLE) Knowledge of Computer Operations/MS Windows/AutoCAD

Education: B.Sc/HND
EXPERIENCE 3 - 5 years preferable in reputable Construction Firm – Vertical Construction (Mid to High rise building Project)

BENEFITS PROPOSED N70,000 and above (depending on experience)

Responsibilities:
• Verification and processing of payment certificates for approval.
• Preparation of Letter of acceptance (LOA).
• Verification and processing of claims, IOU and retirement of IOU..
• Accepting and Vetting of Materail Requisition (MR) and facilities repair/Maintenance Request Form(FRMR)
• Preparation of bill of quantities and cost estimates.
• Verification of contractor’s claim.
• Measurement of variation work..
• Assessment and verification of fluctuation claims..
• Contract negotiation with suitable Tenderers.
• Attendance of technical meetings for project progress review, decision, etc.
• Preparation of budget estimate.
• Any other Quantity Surveying related work as may be assigned by superior officer

Interested candidates should please forward CVs to recruitment@stresertservices.com using QAsst as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 28th 2013.



5. ADMIN EXECUTIVE NEEDED IN LAGOS (CREDIT BUREAU FIRM ON LAGOS ISLAND)

SUMMARY
Responsible for the smooth running of all administrative aspects of the company and for ensuring that the most efficient and effective procurement process is carried out.

Roles and Responsibilities
i. Providing office services and facilities and coordinating such services as well as other outsourced services
ii. Developing and maintaining Service Level Agreements (SLAs) for in-house and outsourced services (security, reception, mail sorting and handling, cleaners etc)
iii. Communicating SLA to direct supervisors, monitoring and evaluating service levels
iv. Managing relationship with contractors providing services (security, cleaning) in order to ensure adherence to defined service standards
v. Ensuring the repairs, maintenance and management of the company’s non-IT facilities by:
• Ensuring periodic maintenance
• Ensuring prompt replacements of consumables for efficient office management
• Liaising with vendors on appropriate maintenance cost
• Submitting quotations for approval
• Monitoring maintenance work in progress
vi. Organizing the provision and sustenance of office supplies, and keeping appropriate stock of all incoming and outgoing office supplies.
vii. Responding to all inquiries and issues concerning office support services
viii. Maintaining accurate record of assets within the company
ix. Developing and implementing asset management / maintenance plan
x. Ensure that all assets are duly insured, and all permits & licences that may be required are in place and up-to-date
xi. Inventory maintenance and record keeping of all supplies to the company
xii. General administration of all requisitions to suppliers and vendors
xiii. Managing travel and accommodation and adhoc travel related staff requests
xiv. Other duties as may be assigned

Key Performance Indicators
i. Provision of facilities/supplies/services on time and within budget
ii. Average number of complaints regarding facilities/supplies/services (per time period)
iii. Average time to resolve inquiries
iv. Customer (employee) satisfaction ratings
v. Tidiness and security of work area
vi. Level of burglaries, facilities break-down, etc

Required Skills and Competencies
• Asset Management
• Administrative Processes and Policies
• Office Support Operations
• Contract Management
Organisational Competencies
• Oral Communication
• Written Communication
• Customer Orientation

Knowledge
• Asset management
• People skills

Attributes
• Teamwork and Collaboration
• Innovation & Creativity
• Integrity

Experience
2-3 years working experience in a similar position.

Qualifications
• OND in any discipline

Salary is N50,000 and above (depending on experience)

Interested candidates should please forward CVs to recruitment@stresertservices.com using ADMIN as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 28th 2013.

IMPORT OFFICER NEEDED IN LAGOS

POSITION: Import Officer – Lagos
REPORTING TO: General Manager (Procurement)
QUALIFICATION: Graduate in Engineering OR other relevant field
ADDITIONAL QUALIFICATION (DESIRABLE): MBA OR PGD in Supply Chain Management will be an added advantage
UPPER AGE LIMIT: 35 Years
EXPERIENCE DESIRABLE: 5-6 Years preferably in construction/Manufacturing company. More preferable is experience in Mechanical Electrical Plumbing (MEP) and Heating Ventilation and Air-conditioning (HVAC) items.

*The preferred candidate must be able to understand all the various processes involved in the importation of any item locally and internationally.
SALARY AND OTHER BENEFITS PROPOSED: Very attractive and negotiable
JOB DESCRIPTION:
• Plan, and coordinate activities of subordinates and exporter/suppliers in purchasing materials, services and products
• Analyze market and delivery systems in order to assess present and future material requirements
• Coordinate with project department to identify exact requirements, quantities and delivery schedules
• Prepare daily/weekly/monthly reports as per management requirements.
• Candidates should be fully aware import procedures at the local/ International level.
• Raise/review purchase orders, claims and contracts in conformity with company policies.
• Candidate should be aware of prohibited goods and import policies promulgated by the Federal Government of Nigeria from time to time.
• Review, evaluate and recommend specifications for issuing awarding bids.
• Locate vendors of materials, equipment or supply. Interview them in order to determine product availability, delivery and payment terms.
• Prepare bid awards for board approvals.
• Represent company in negotiating contracts and formulating contracts policies with suppliers.
• Liaison /communicate with agencies outside company such as customs, Government departments/parastals/agencies.
• Organize, plan, prioritize materials/services requirements.
• Ensure supply of materials / services on time.
• Candidate should be a very good communicator and should know thorough use of e-mail/internet facilities
• Any other assignment that may be given by the organization from time to time.

Interested candidates should please forward CVs to recruitment@stresertservices.com using IMPORT as the subject of mail. Only experienced and qualified candidates will be considered. Closing date is September 20th 2013.

HR Recruitment Assistant needed in Lagos urgently
The ideal person will be required to provide wide variety of confidential and complex administrative, technical and clerical duties in support of the Outreach and Recruitment Office.

Duties and Responsibilities:
1. Maintains recruitment calendar of activities, meetings, presentations and various events.
2. Coordinates activities with recruiters, other departments and outside agencies.
3. Post job vacancies online on job portals.
4. Maintains filing systems and databases containing prospective and interviewed candidate/client contacts for recruitment
5. Sit-in interviews with consultants
6. Generates assessment report.
7. Performs general clerical work including filing, scheduling appointments and meetings, and processing incoming/outgoing mails.
8. Assist with our HR-related duties

Qualification:
B.Sc/HND in Personnel Management with at least 2 years work experience in a standard recruitment or HR company

Salary is N60,000 and above (depending on experience)
Send CVs to recruitment@stresertservices.com using HR-REC as the subject. Closing date is September 20th 2013.

Secretary/Office Assistant needed in Lagos
Our client is a reputable law firm based at Lagos Island. The firm is seeking an office assistant with secretarial background. The ideal person is expected to:
- BE RESIDENT ON THE ISLAND. He/she is expected to resume latest 7:30 and close 5:30
- have good communication skills
- be computer literate
- be able to use a manual typewriter too for typesetting on some forms
- carry out bank transactions
- supervise domestic staff
- have OND/HND
Starting salary is N50,000 monthly.
Forward all applications and cvs to recruitment@stresertservices.com using SEC-12:35 as the subject of the mail. Closing date is September 20th 2013.

URGENT VACANCY: IT/COMPUTER ENGINEERS/HELPDESK SUPPORT
(Kano, Kaduna and Port-Harcourt ONLY)

Our client, a global brand represented in major countries all over the world is recruiting Computer Engineers for its sub-regional offices in a 7-month SAP trainee IT-HELPDESK SUPPORT program!

Applicants are expected to be graduates of Computer Engineering or Information and Communication Technology who will be trained on SAP enterprise solutions.

IT-work experience of at least 2 years in a structured company is required!
COMPETENCIES:
Desktop support knowledge
Networking – TCP/IP knowledge
Installing new hardware or desktop platforms
Adding peripheral equipment
Rolling out large scale upgrades
Ensure asset management and timely refreshment of IT equipment and software.
Windows OS/Active Directory, Citrix, Remote applications, MS office, Internet skills

OTHER RESPONSIBILITIES:
-Receive and record technical and/or application support calls from end users.
-Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
-Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.
Provide initial assessment of urgency and business impact on all support calls.
Manage service requests, software installations, new computer setups, upgrades, etc.
-Record incident resolutions in the Help Desk tool.
-Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
Ability to work independently and in a team environment.
Ability to communicate well with internal and external contacts.

REQUIREMENTS:
-University degree or its equivalent in Computer Engineering and other IT-related disciplines.
-1-2 years directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later (2007 preferred), Internet Explorer and business applications in a business environment.
-Knowledge of multiple desktop programs, configuration and debugging techniques.

Applicants will be remunerated with gross allowance of N80,000 monthly (all statutory benefits inclusive) for the period of the programme!

Forward all resumes to info@stresert.com using any of HELPDESK-Kaduna (for Kaduna), HELPDESK-PH (for Port-Harcourt) and HELPDESK-Kano (for Kano) depending on the location you want to apply for, as subject of your mail.

POSITION: Marketing Executive
REPORTING TO: GM-Marketing & Sales
QUALIFICATION: B.Sc/HND (Marketing) or in a similar discipline.
EXPERIENCE: 2 – 3 years
SALARY AND OTHER BENEFITS PROPOSED: N50,000 - N60,000 Plus Commission
RECRUITMENT PROFILE/JOB DESCRIPTION
• Leasing and sales of commercial real Estate.
• Liaison with Property Brokers.
• Handing RFP’s (request for proposals), sending offers to Clients, negotiating and closing transactions.
• Conduct market research from time to time and gaining market intelligence.
• Approaching corporate clients directly and offers them space in our buildings.
• Working close with Legal, Project and Facility departments in order to serve the clients with proper feedback on their technical queries and also close lease agreements.
• Should have good computer knowledge and have worked with PowerPoint, Excel and Word.
• Should be a goal getter and possess good interpersonal skill skills.
Interested Candidates should please forward cvs to recruitment@stresertservices.com using MRTK-EXE as subject of mail.

Direct Sales Managers Needed at Portharcourt, Abuja and Lagos
Have you,
• A 1st degree or H.N.D in any discipline
• At least 3-5 years work experience of which 2 must have been spent in a leadership sales role.
• Proven history of generating revenue
• A good track record of managing teams
• Good relationship management skills
• Excellent sales and negotiation skills
• Excellent communication and 'people skills'
Can you,
• Recruit and Train and Supervise Direct Sales Agents
• Supervise sales of insurance products from all recruited Direct Sales Agents (DSAs).
• Monitor Direct Sales Agents’ liaison with customers.
• Identify appropriate product mix for DSAs
• Maintain relationship with existing customers
• Manage and maintain weekly, monthly and all required sales reports
• Manage development plans for DSAs e.g. coaching
Annual package is N856,689.58 plus Commission
If YES, then forward your CV to juliusa@stresertservices.com on or before September 6, 2013

Our client, a leading Cleaning Services outfit in the country is in need of an office manager with at least 5 years experience in the sector. The Janitorial Manager will deliver professional janitorial/housekeeping management and solutions in support of both short-term and long-term business goals of the Company. He/she is expected to oversee all staff and office activities.

JOB DUTIES
• Ensure the delivery of superior quality cleaning by performing periodic site visits and inspections
• Supervise the performance of janitors and other staff
• Giving periodic report
• Supervise the training and performance of janitors ensuring their knowledge and understanding of company rules, security procedures and proper chemical usage.
• To recommend changes as appropriate
• He/she will ensure the proper staffing plan, security, cleanliness and proper working order of supplies and equipment at all assigned account sites.
• Perform corrective or remedial duties as necessary
• Perform fill-in or substitute duties as necessary
• Other duties as requested or required

OFFICE MANAGER DUTIES
• developing and implementing new administrative systems, such as record management;
• recording office expenditure and managing the budget;
• organising the office layout and maintaining supplies of stationery, cleaning chemicals and equipment, etc
• maintaining the condition of the office and arranging for necessary repairs;
• carrying out staff appraisals, managing performance and disciplining staff;
• delegating work to staff and managing their workload and output;
• promoting staff development and training;
• implementing and promoting equality and diversity policy;
• writing reports for senior management and delivering presentations;
• responding to customer enquiries and complaints;
• reviewing and updating health and safety policies and ensuring they are observed;

REQUIRED SKILLS
• Proven ability to lead and motivate staff at assigned accounts.
• Ability to use a computer and write well structured narrative reports in English.
• Driving record acceptable to Company Risk Management.
• Able communicate fluently in English
• Ability to manage multiple work sites, projects and tasks concurrently.
• Age is between 30-40 years

EDUCATION
• Minimum requirement of tertiary education
SALARY
• N120,000-N150,000/month and above depending on experience

Please NOTE THAT ONLY EXPERIENCED CANDIDATES IN CLEANING BUSINESS ARE NEEDED!

Forward applications (ONLY IF YOU QUALIFY) to olusholag@stresert.com using JANITORIAL-219 as the subject of the mail

POSITION: Import Officer – Lagos
REPORTING TO: General Manager (Procurement)
QUALIFICATION: Graduate in Engineering OR other relevant Field
ADDITIONAL QUALIFICATION (DESIRABLE): MBA OR PGD in Supply Chain Management will be an added advantage
UPPER AGE LIMIT: 35 Years
EXPERIENCE DESIRABLE: 5-6 Years preferably in construction/Manufacturing company. More preferable is experience in Mechanical Electrical Plumbing (MEP) and Heating Ventilation and Air-conditioning (HVAC) items.

*The preferred candidate must be able to understand all the various processes involved in the importation of any item locally and internationally.
SALARY AND OTHER BENEFITS PROPOSED: Very attractive and negotiable
JOB DESCRIPTION:
• Plan, and coordinate activities of subordinates and exporter/suppliers in purchasing materials, services and products
• Analyze market and delivery systems in order to assess present and future material requirements
• Coordinate with project department to identify exact requirements, quantities and delivery schedules
• Prepare daily/weekly/monthly reports as per management requirements.
• Candidates should be fully aware import procedures at the local/ International level.
• Raise/review purchase orders, claims and contracts in conformity with company policies.
• Candidate should be aware of prohibited goods and import policies promulgated by the Federal Government of Nigeria from time to time.
• Review, evaluate and recommend specifications for issuing awarding bids.
• Locate vendors of materials, equipment or supply. Interview them in order to determine product availability, delivery and payment terms.
• Prepare bid awards for board approvals.
• Represent company in negotiating contracts and formulating contracts policies with suppliers.
• Liaison /communicate with agencies outside company such as customs, Government departments/parastals/agencies.
• Organize, plan, prioritize materials/services requirements.
• Ensure supply of materials / services on time.
• Candidate should be a very good communicator and should know thorough use of e-mail/internet facilities
• Any other assignment that may be given by the organization from time to time.
Interested candidates should please forward CVs to recruitment@stresertservices.com using IMPORT as the subject of mail. Only experienced and qualified candidates will be considered.

We are presently recruiting for a Customer Service Administrator for our client, an Insurance company based at Victoria Island. Salary is N51,000(gross).

Major responsibilities include:
- Attending to customers
- Noting complaints
- Passing complaints to the IT department/staff
- Following up to ensure issues are resolved
- General customer relations support with respect to IT issues, etc.

If interested, send your application to info@stresert.com using CSA as the subject of the mail.