₦airaland Forum

There is another issue though...capitalism is ruthless...especially the way it is practiced in the West...anyone who has lived overseas can testify to that...so service providers must always study trends, adapt and learn from competitors, and constantly strive to put the customer first...to do otherwise is suicide...to ignore a competitor with deeper pockets, access to cheaper financing, a better value proposition, etc is suicide

Ask Amazon and all the businesses including mum and pop shops that were displaced

Ask Uber and all the local taxis

Second hand clothing from America principally destroyed our textile industry


There are more examples if you look around

Someone here has mentioned he has 10 million to invest in this and has 100 million more from investors

Repair chains are coming with warranty valid across all stores nationwide

This issue goes beyond customer service...let's see the big picture... Millions are being invested in automotive repair business...not just capital but also foreign technical know-how...is my offering such that it can face the onslaught of capital and technical know-how

If no, how can I improve?

Which raises the issue of benchmarking across the industry in Nigeria and globally and following best practices from elsewhere

That should be the focus of the discuss

aninweze:
We would appreciate the story now.

So that we can appreciate this issue.

Summary: dealership or independent
Dealership wants to replace a component housing defective price in its entirety

I offered to replace just the faulty component

Client bought car brand new from America, used it in America and shipped it here via container

Client is an extremely educated lady

Well schooled and extremely knowledgeable in all things automotive

She will even suggest why not this or that

Client is importing all parts for the repair from America herself

Client was not very nice to me during pre contract negotiations

I had to keep my cool nonetheless

I explained patiently why I held the positions I held

In the end client agreed to deal with me and not the dealer because in her words, this is not just a job, the passion and dedication is obvious... She didn't mention it but I know good customer service played a part

Sorry I cannot be more specific than the above...hope this helps

tensazangetsu20:
Well the repair manual didn't state so. Anyway I will go to auto mechanic school when it is free

Research Research Research

When you do sometime that you admit you are not perfect at

R63 AMG guy spent weeks doing so

He also had a couple of other qualities such as painstaking attention to detail, patience that made it all come out well

https://www.cherokeeforum.com/f2/should-i-replace-head-bolts-head-gasket-123931/

tensazangetsu20:
Yeah we did. The way the chains are located on this car those things all had to be taken off. There's a sprocket on the crankshaft you need to set the timing along with the idler. According to the manuals everything had to come off. We followed the torque specs on the manuals. Used the old bolts and used a torque wrench to tighten them to specs. This car had passed through 3 different mechanics and none could set the timing. One was even a renowned chrysler tech recommended to us. Was even trained by the company and couldn't set the timing. After spending so much money we might as well do it ourselves.

This is why we go to school or undertake formal training...please use new bolts...in the interest of your friendship and for professionalism...that R63 AMG did the same, it is standard practice for excellent repair.

http://mdhmotors.com/what-are-torque-to-yield-head-bolts/

DelTel:
Sincere apologies for the unfortunate experience you encountered with the 2 of our units. We have been having running battles with imitators for years but I will accept you must have bought the original going through your profile.

As you are aware, TRANE batteries will last much more than 2-years. We have had instances of 5-years life span.

We are offering 6 months warranty on both TRANE and CENE Batteries with replacement (almost money-back guarantee) provided the both terminals are good (not more than 20% damage to terminal and casing). We will replace the battery.

Bought one from The Game Abuja and the second from a battery stockist here in Abuja

By the way DelTel called me to discuss the issues I raised.

Just to inform the rest of the forum, sounds like good customer service at work, less than 20 minutes ago.

Nice

I love Trane batteries but twice they died on me.

I ended up looking like a fool to those who bought the 2 year lifespan local batteries given my massive investment they said in common battery.

Quote pricing per CCA

Also explain how your warranty works inclusive of term

What's covered... What's not?

pappy2000:
Its a four plug photos attached

You are correct but reading just the Wikipedia article (and not the technical documentation) on the engines and the changes made year in year out up to the extent that for some configurations, a totally different ECM had to be installed makes it clear to me that you are safer sticking to a 2.4, if you must use another engine, then pay sometime to go over all the details to be sure it would work, failing which it is a venture I would not want to be associated with

https://en.m.wikipedia.org/wiki/Chrysler_1.8,_2.0_%26_2.4_engine#2.4_and_2.4_Turbo

Remember in the other thread I said service manuals are written targeted at professionals...in plain language, it is not written so the layman can understand...does not mean that a layman cannot do what it takes to understand

Love the drive and determination

Thanks for the R63 AMG story...I am planning a sequel on I when I have the time

Applause

Automotive1:
https://imagizer.imageshack.us/a/img921/7346/CW1hTM.jpg

https://imagizer.imageshack.us/a/img921/5284/pqNne0.jpg

Meet the 40-year-old British-Nigerian named Gideon King who was born in South London . Mr King, who was fondly called Car Wash by his peers at school is now into car detailing.

While some of his schoolmates lost their lives to youth violence or fell into gangs and crime, the father-of-three now earns money polishing cars for top musicians and business figures around the world.

https://imagizer.imageshack.us/a/img922/984/JMBzEt.png
The Master Vehicle detailer is the founder and CEO of Big Foot Detailing that is based in Qatar and they specialise in automobile beautification .

His team of experts eliminates, enhances and correct surface defects on cars, motorbikes, yatchs,helicopters and jets.

https://imagizer.imageshack.us/a/img924/7724/RwZ4k9.jpg
20yr old King holding his young son Tunde

He credits the positive thinking and work ethic instilled in him by his family as the secret of his success.

He said: "Most of my friends were engaging in activities that weren't beneficial long term.It upsets me to know that most of them have fallen by the wayside"

Mr King, whose native name is Abayomi also said his parents decision to bring him back to Nigeria ( a common practice for Nigerians that emigrated in the 50’s to the 80’s to instil the culture in their children) enabled him to discover his true identity as a Nigerian.
"I got to learn the history of successful Nigerian business dynasties which taught me how to dream big"

His parents helped him set up a small business selling mobile phones, before he ran a security firm.He handed over the security company to his brother after setting up the car detailing company.

Mr King was trained by an ex-military captain in the UK army and started doing detailing on top vehicles. He was soon getting work improving the Lamborghinis and Bentleys of the global elite.

He has been an exclusive detailer for exotic brands like Lamborghini, Bugatti and Bentley for more than five years with its base in Qatar and other parts of Europe.

He also work with Volkswagen, Maserati,Rolls-Royce,McLaren, Range Rover, Jaguar, BMW, Audi and Ferrari.

https://imagizer.imageshack.us/a/img921/9084/rMF7BW.jpg
His clients pianist Lang Lang

One of the turning points in his journey to fame and stardom was when he worked on the N633m Naira (£1.75m) Bugatti Veyron Grand Sport Vitesse owned by world-famous pianist Lang Lang.

But his big break came after he worked on a Land Rover owned by a Qatari sheikh client.

https://imagizer.imageshack.us/a/img923/7525/33pXIW.jpg
Mr King with a client in Qatar

He said:

The sheikh handed him a 3-bedroom apartment in Qatar and paid him four times the amount billed, helping him set up a firm which also work on yachts and private jets.

https://imagizer.imageshack.us/a/img924/6244/y6eBJb.jpg

He said
"I'm really proud with what I've achieved and it has been on the back of a lot of hard work and determination"

He plans to bring his car detailing business to Nigeria which will also include training and education centres. About six years ago, he worked with a major car importer and dealership of premium brands in Lagos. He also worked on vehicles owned by some prominent figures in Kano.

https://imagizer.imageshack.us/a/img923/6269/qhZiqE.jpg

Now he plans to be a mentor to teenagers struggling to break free from downward cycles of crime and violence.



As you can see, Mr Gideon King started from washing cars to running a security firm and finally to pimping up Super cars for the super-rich.

He is among Nigerians making Nigeria proud on the global stage and so should be celebrated.

What do you think?

https://autojosh.com/meet-british-nigerian-gideon-king-who-started-from-washing-cars-to-pimping-super-cars-for-the-super-rich/

The best or nothing mentality has a way of opening doors for a minority that remain locked for the majority

radautoworks:
So got asked for a 40k discount on a 180k job today that only had 13k of labor for no other reason than to earn their business. What would you do?

Decline the job....the margins on the parts are already small...the gains on labor wiped out...so you are not working for free, but working at a loss

Not a way to do business... Sustainable business

Which raises the question of defining and refining your target market

Everyone cannot be your client

Aggressively court those who can be

Let alone the rest

Precious231:
i bought liberty jeep after 2 months engine blown off, after replacement of engine no mechanic up till now can start the car. its over 1 month with over 5 mechanic non is successful. if there is anybody that can start the car I will appreciate it, nairalanders please help locate the right person thanks.

I can help you start it...let's talk...see my number above

GAZZUZZ:
excellent!

I once went to the market to buy that transmission, the seller showed me 2 units still attached to their engines, one of the transmissions did not look stock, I was inquisitive and told them to detach the transmission from the engine, I noticed on the torque converter, there was a sticker that stated transmission was rebuilt in 2017 @ over 200,000 miles, I did a quick vin check, and noticed the difference between sale mileage and rebuild mileage was less than 10,000miles. I grabbed it quickly and it's running fine till date. Seems the accord, MDX and other variants of V6 for that same year required a rebuild around the 200,000 mile marker

Nice back story...thanks for validating my position.. When an established authority acknowledges an upcoming authority... It can only mean well for the upcoming authority... Thanks

Enugu and Ebonyi got some good roads...I travel a lot...can't say if the roads are Federal or State... But they got some good roads

fullman:
290000.
Pls note that the gear select well. That's just the only problem

Known issue

I think they even issued a TSB on it...a few clients and potential clients have called in on the issue

Best solution is to replace the transmission


You could do three ATF changes, by dropping 3 liters, topping with new 3 liters, driving some 20 miles and repeating process thrice

Otherwise live with it until the transmission dies, and get another

fullman:
Still waiting Sir

Transmission position sensor?
Internal transmission faults
Low transmission fluid
Faulty torque converter
ECU reprogramming
Dirty transmission fluid

How many miles on the ODOMETER?

fullman:
Please gurus that know about transmission.
My car enter neutral sometimes when I have to slow down. Sometimes it pick up after pressing throttle sometimes I have to restart the car.
Its an MDX.
Scan no codes at all.
What can be the issue and the solution.

Model year missing

Precious231:
i bought liberty jeep after 2 months engine blown off, after replacement of engine no mechanic up till now can start the car. its over 1 month with over 5 mechanic non is successful. if there is anybody that can start the car I will appreciate it, nairalanders please help locate the right person thanks.

Model year of vehicle?

Was the engine an exact fit? Or a downgrade?

Sometimes it is not enough to view the data on a computer, at such times we have to go analog like the two pictures below show

TAR 8 - How the fusebox looks versus how it ought to look

TAR 8 - MORE TC-ECM LOCATION PICTURES

TAR 7 - TC-ECM LOCATION PICTURES

TAR 6 - MORE ECM LOCATION PICTURES

TAR 5 - ECM LOCATION IN ENGINE BAY

TAR 4 - ECM (DIFFERENT VIEWS)

TAR3 - ECM CONNECTOR

TAR2

TAR1

Toyota Aygo Repair

Some Toyota Statistics to munch on

GAZZUZZ:
what if it's the tool that is set to wrong parameters?

Tool?

Which tool?

I don't know how to respond since I am not very certain which tool you are referring to.

More details so I can comment intelligently.

Gallass:
The elect guy said that the only way to fix it is for me to buy a new brain box.....please is that true?

Maybe.

But I would prefer to start by fixing the wiring between the ECU and the DLC.

Then do further tests before arriving at that conclusion.

ECU brainbox

DLC OBD II connector

His diagnostics appears a bit hasty.

You can't connect so ECU is bad?

Possible but farfetched

More in-depth diagnostics recommended