₦airaland Forum

Ogeeee111:
This is what nipost is showing me but the thing is, I ordered my package on the 21st of July so the dates don't correspond

It's possible he gave you tracking information of an already completed order. Contact the seller
I would suggest you use global. cainiao .com (or Google it if I spelt it wrong). If you notice that there is a descrepancy in the order dates (i.e if the very first day of order and the updates following it are wrong) then you can trust that its possible the tracking id is wrong. First of all show the seller this information and wait for a day or two for his GOOD reason or proof to convince you. If he doesn't reply then In that situation do not hesitate to open a dispute. Tell them that the seller doesn't want to reply. When opening a dispute calmly and clearly state every thing. Give every information you have. There can never be too much info. Don't give them the chance to say something is missing. Provide screenshots of tracking information on 17track or global. Cainiao ( don't give them the opportunity to give excuse that they don't trust other sites), screenshot of the messge the seller sent to you, screenshots of the tracking on nipost site. AliExpress cannot deny hard evidence. They only declare a dispute invalid when they believe you've not given enough proof. I would suggest you show your dispute to someone else before sending it to them. You guys can run through it and see if there's anything you can say is "missing". Proof is what would win disputes.
This message is for everyone who wants to open a dispute.
Don't just say "my order didn't arrive and I want a full refund" something short.
Cheers
I haven't had to open a dispute before but God knows I'm not even going to let anybody cheat me of my money

Emily22:
Incase you guys dont know that there are some people in this country that will win the dispute, get the refund and later get the package, most of them wont bother to refund aliexpress/seller.

Imagine someone who got refunded for a phone around(200 dollars) and after few month, he was called to pickup his item, he or she will say awoof..

If you notice one of the screenshot uploaded here recently, the company said NIPOST no longer update their tracking which is true cuz even nipost website is purely useless. The question is how will alliexpress know whats going on in our country.

The fact is once its shipped to NG/LOS or shipped to destination country bla bla bla, then they have done their part because they can no longer track it if nipost decide not to update the tracking info, its now left for our lazy and useless nipost to do its own part...

So guys dont blame them o



This is Nigeria

Asin ehn. Blaming AliExpress no be the way at all. It's Nigeria

lavenderjade:
You dont know what you are saying man.... Relax

Oya track that

Bro have you tried going to ask these guys to check if your product is with them or if they can locate it for you. All these packages that are stuck at despatched to overseas, if they've been stuck there for a very long time, it's possible that its in Nigeria already.
There's a guy here that said nipost called him to go and collect his product BUT it was still showing despatched to overseas. They claimed to have been trying to reach him for about a 5 days. When he went there and came back, he decided to check the tracking information once again. He then saw a whole lot of information was updated in that short amount of time. This message really isn't about your package by the way I just want to quote yours
Read what a seller told me below

ceaser:
Nope. There may be some items that are tax free. Also some small-sized items does not attract custom fee, there is an exception to mobile phones, tablets and computers sha as those ones will be heavily taxed irrespective of size.

About three weeks ago, I took delivery of an AE parcel which I selected DHL logistics option for and I specifically instructed the seller not to change from my DHL option under no circumstances.

It was two units of MPPT charge controllers. I was pleased, but not surprised that customs charges was not on it. It seems charge controllers of modest numbers may be excepted from customs fees. This used to be the case with small-sized solar inverters before too, but some overzealous officers at that customs have started charging on those. Also some NIPOST agent lie about customs charges when they are the ones doing the end delivery (like with EMS package for example)

So battery goods are heavily taxed irrespective of price? Don't these guys have a site where people can read about the charges to expect. They cannot just be using their own discretion and cell it tax.

mctfopt:
Only paid once. The goods that I paid for weighed 10kg. Others just sail through with no charges...

What about a situation where it's a small item. I single smartphone. Do have experience with that?

Midex88:
That’s a lie. The marketing guy is professionally hiding some fact. Before account is opened at all, the bank would have checked and verified all documentation (Kyc) and marketer must have done his due diligence by physically visiting your address and confirming you live there. (Though they hardly do that this days especially for a savings account). If not the customer service officer won’t even bother to key in your details into the system for account opening process.

It’s possible the branch is short of naira master card or the customer service person just don’t want to go through the stress at that moment.

ATM cards are instant this days.

True. They are instant.

mctfopt:
I got my card immediately after opening my account. It was seamless. Better to buy with DHL, than wait forever for AliExpress slow shipping.

Does buying with dhl ALWAYS attract customs problem??

As I'm staying in ago-okota in lagos. Which post office am I meant to head to abeg??

Ehuatamuigunisi:
Please i dont understand the BP below, does it mean it is about to expire?

I don't see anything here should make you think it's about to expire. It's clearly showing 56 days left

42 days gone for the first order. The wait continues... After all these me and AliExpress no go get business for a long time.

Ologunsunny:
My item arrived Nigeria on 4 of August from the tracking, please it will take like how many days for me to receive it, base on experience?

When was it ordered?

ebby9z:
Ordered a Canon Camera on AliExpress and it's currently showing that it has been "dispatched overseas." AliExpress gurus, do you have an idea when it would land in Nigeria. I'm so tired of waiting.

Less than three weeks and you're tired of waiting?
Hopefully you'll be lucky but if I'm being honest you're looking at another 4weeks + wait
This is the same way I was "tired of waiting" and here I am...still waiting...since June 24th

Adefowowe89:
Please how does this work

Keep in mind that there's nothing like refund if you do this

toksade203:
The Edi received didn’t show on mine .. June 18

What was the last update then??

xtremer:
That was how A.E released my money to seller for a parcel that its last track status was stuck at 'Handed over to airline'
I opened an appeal concerning the judgment, attached was their reply.

What evidence are they saying you failed to provide?

lavenderjade:
Oboy these people don turn scammers o

I don't believe that's true.

Yungbliss:
Lemonz,I appreciate.....

I always being afraid to carry out business virtually.Physical negotiation gives me the boldness of trust.

You're welcome. I wish I could tell you that there's no need to be afraid. But with the current situation I can't. It's not the problem of being "cheated" it's just that there are too many uncertainties right now. When all these clears up (effects of the corona virus) then it would be a more peaceful experience buying from AliExpress.

Yungbliss:
ADVICE PLEASE.....

I want to order REDMI 9C from ALIEXPRESS,since it is not yet available in the Nigerian market.But I'm being naive to the procedures on payment and delivery,especially here in far North(Sokoto).

Can someone through a light on it for me....biko.

First and most important thing to bear in mind is the fact that you might have to wait for two months + to get the phone. If you're prepared for that. Then I would advice you not to order from anyhow store you see. Look at the sellers ratings, for me 4.5 and below is bad. Look at how many years the store has been open. 4+ years is good. Read reviews of people that have bought the product. If there are no reviews, open the store and check reviews on other products. That would give you an idea of how reliable the seller is. I would also recommend you check another store that has reviews on that particular product.
When you've done all this research which and you are comfortable. Don't buy yet. Contact the seller and see how long he takes to reply your initial message. Ask him how long it would take him to ship it (NOTE once again what I said in the beginning). After checking all these I suggest using a zenith bank card to make the purchase. I also suggest using AliExpress standard shipping because that way you can know where your package is, and you have a greater chance of getting a refund of your money if the phone doesn't come.

When (or sometimes IF) the package arrives Nigeria it goes to NIPOST office in lagos before its then sent to the post office closest to your address you filled in AliExpress.
Once again REMEMBER its POSSIBLE in this covid period that your phone would take up to 2 months to come.
If you're lucky you would get it in less than that.
Cheers

Anybody here have experience with cssbuy?

papalasun:
our HK goods landed today all clients with batteries goods will be contacted

What are you shipping charges and conversion rate of yuan to naira

Permission to derail!

Guys what's your advice on shipping a smartphone to Nigeria using EMS? Is there risk of customs yawa the same way it is for dhl?

Darkseid:
I saw a store on AliExpress with prices so cheap that I'm scared to buy Like they have Redmi airdots for about $3, and the store was opened on July 23rd and no reviews yet. Do you guys think it's wise to buy anything from there?

You reason am na
Airdots of $3. It's like you're begging to be cheated

can we all get back to complaining about AliExpress now?

BianoJay:
Thanks a lot.

Any idea on the amount they charge for custom duty?

Check your decision very well o. Additional 40k for phone. Instead find an agent and order that phone from taobao

It's a phone I ordered during the summer sale. The seller has really good ratings and about 4+ years of experience (speed of delivery decreased during this corona shii). Nice seller. I asked other sellers who I ordered with and there's nothing sellers can do about it. Mine said that the courier told her it would be at Nigeria within 50 days (additional 50 days). Crazy stuff.
My seller replied me with this message.

Enavie:
What should I do now?

Guy I think say na my tracking information you post like this o
We have the exact same order and tracking dates. Anyways it changed from the normal 07-25 to that message because it has passed 30 days. Calculate that August 22nd and you'd see that they are telling you to wait for another 30 days. 60days in total. It not big something. Just wait as you've been waiting before. I'm sure yours is stuck at despatched to overseas.

tunbosun9:
Yes I have, but I messaged the seller to still ship in

Be sure to get a tracking number

Meister:
Realme 5 pro actually

Make sense

Gmajor:
I'm currently using a Redmi 7.
The Redmi 8 is for someone else. Which other phone would you advise me to go for?

What's your budget?

Gmajor:
Redmi 8 4gb version

Redmi 8?
I can't allow you buy that
Frankly redmi 7 is better than redmi 8. I do not understand what Xiaomi had in mind when they released that phone. The only upside the redmi 8 has over the 7 is the battery and its USB type C (which isn't too much of a difference). Finish. And redmi 7 has a dope battery too(4000mah). Redmi 8..It's chipset is one of the low end snapdragon chipsets. You can make your research also but trust me.
I used a redmi 7 and helped a friend order a redmi 8 in the past. we decided to compare the two. I'm a gamer and the redmi 7 performed well for the budget I had.
I suggest making research on the newly released redmi 9. But please don't touch the redmi 8 unless it's battery you want

[quote author=Enavie post=91973006][/quote]Departed on the 20th of this month. Hmmm
Use global.cainiao.com
to track it. Track24 has delayed updates. Not very long delays though.
But I don't think your package has arrived at the post office. It's still early
If you suspect that its in Nigeria check nipost.gov.ng and use their track and track feature (I doubt it would give any results)
Just be patient
Hope I was able to help