₦airaland Forum

SUPERPACK:
There is nothing to negotiate again. The thread can go down if you ask me. Using a slack channel will not work because they use the free bandwidth package with limited storage so info can only stay for only a month Maximum before auto-porge.

nwafresh I'll go with this. The earlier the better.

Empressgifted:
I'll appreciate it if anyone could put me through on how to pick a call fast. Is there a software for this?

Download clicker app on playstore.

ericbertrand:
We don't suffer chai.

samsard:
Arlen is the most self absorbed and narcissistic lady I've ever come across. Jeez, this woman thinks of herself as a god and Qaworld as the salvation of Transcribers!

I always picture her wearing a roman amazon's outfit (like wonder woman), with a whip in hand, screaming at the top of her lungs. Or like a witch in a black outfit riding a black horse. Sadly, her former displayed picture didn't help much.

nwafresh:
Oga.. We're waiting na... Shey na until Indians full dia before you go tell us?

Ahahaha. Fear Indians. Them dey everywhere like spiders. Indians and Nigerians ehn, two countries with population problem.

This QA World now looks like those cocaine factories in Vietnam or Labour factories in China.

Sometimes I wonder if that is how they behave in Phillipines or if Arlen is related to their dictator president. Because that bit*h can't be working for me and be so rude to other workers. I for Don fire am teytey. The fact that they're cool with her arrogance says a lot about that country and its people.

majiddele75:
Someone help, I just applied to QA and I was asked to open Paypal... please guys how do you get the money to your nigerian bank acct

You should read the 1st 10 to 15 pages thoroughly. All the answers to your questions are there.

Mekanus:
Arlen is a sadist and a dictator.

She doesn't even filter her words sometimes. Using words like 'bitch' etc in a work space is crude. I wonder how she go take be outside work.

Mekanus:
The most annoying thing now is that any call I manage to get will have terrible audio.

Very terrible audio. And the raters con dey para with ratings. If person complain like this, na war.

Seems like those SCC are learning savage and subtle insulting replies from their boss, Arlen Avenue. That woman no sabi talk.

Mekanus:
It looks like their AI now does most of the work.

Man got to find another hustle be that o.

Is it just me or is it the platform is becoming so dry?
I've been staring at the screen for almost an hour, not even a single call is popping up.

Schrodinger1:
Hello Guys, If we are told not to transcribe some type of calls, then how do we submit those type of call?

Eg: A call with only one speaker.

Flag them.

bizgenius1:
Ok thanks I hope so..pls do you know the current Africard withdrawal rate? Stanbic rate is 387

No, I don't. I'm yet to make a withdrawal.

bizgenius1:
Can someone shed more light on these? July 15 is almost here hope they won't restrict accounts from withdrawing

Shouldn't that be exclusive to those in the US? From the statement, I think it's talking about downloading the tax document from PayPal and submitting to the IRS. I don't think that should affect withdrawing.

Someone else can still shed more light. That's just what I deduced the statement to mean.

Schrodinger1:
Hello Guys, I'm quite new here. Is it possible to convert a Nigerian Paypal to that of SA? And how does one confirm this?

No. Open another one.

bro4u:
You mean it won't affect the registration process? Can I also get the clues from the FAQs?

The questions are what you just read in the FAQ. If you didn't read it, I beg you, please do.

Zeezo1000:
Payment don enter already

Thanks. Make I go worry them for slack.

Have they changed payment days? Because I was expecting payment for last week this morning.

Want2workathome:
Please, I need a guide on how to play the entire audio file at once.

Thanks.

Go to the sidebar and click on 'remove snippets'

chinnyTF95:
Please can someone help me with the PayPal postal code stuff. I keep putting the right postal code, but it's not going please. This is my issue in opening PayPal account.

Leave it blank.

Modified:

Seen you've got past it. Good luck.

Mekanus:
No, it won't.

Thanks bro.

elantraceey:
Yes you can. it'll even make you spot any errors better.

Yeah, it does. Thanks a bunch.

Mekanus:
Removing the snippets makes it even more stressful because you'd have to be scrolling up and down to play, pause or rewind the audio.

What if after I'm done working, can I remove the snippets? Will it mess up my work?

Mekanus:
The new platform is best for phone users. I have been using phone from day one, but after their recent update on the new platform, I noticed that it gets slow with low RAM devices especially if the call is 10 minutes and above. I use a 2gb RAM tablet and a 4gb RAM phone and I've noticed that it's very frustrating to work on long calls with the tablet. So, if your phone has good RAM size, then you're good to go.

Do you remove the snippets before working? And hope it doesn't affect your work?
Me no like this new platform jare.

Yampotatocarrot:
Thanks.

Please, can one choose to transcribe from audio, rather than proofreading?

If you wish, you might delete everything and start afresh, if that will work for you.

Yampotatocarrot:
Thanks for this, please how do I locate the particular segment with the last three numbers

(Yeah, there were some numbers attached)

Go to your dashboard, click on the CID of the call, it will take you to the transcript. At the top of the transcript are your errors. At the left side of the transcript will be role of numbers for each timestamp. Now, if the rater mentioned the specific timestamp where you made a mistake by giving the number e.g 234567890, use the last three numbers (890 in the example I gave) provided by the rater to locate the timestamp where he/she wants you to correct your error.

Yampotatocarrot:
Good day, house

Please, I joined the group yesterday, and so far I've only been getting calls to proofread an already transcribed call.

So far, my ratings have hovered around 2/3. Although I'm given the opportunity to go through it again, I'm completely at a loss on where the errors are. Please, is anyone available to help me before I resubmit them?

Also, is there a way to get transcribing calls rather than proofreading ones?

It's a humble plea

Your errors would be stated above each transcript or the redo email sent to you. Some lenient raters would even specify the segment (e.g missing content 5678866677) In that case, go through your transcript and use the last 3 numbers, 677 in the e.g, to locate the segment and see what's wrong or what response you missed, when you start your redo.

samsard:
Sometimes the Qas are lenient so people mistake that for something else. Even Arlen brought up the issue of phonetically spelling names, some are in the habit of excluding the S for Sam, A as in alligator, L for Lima thing. If rules get enforced strictly even some "okay" would count as missing content. It's clearly stated that only filler words WHEN USED EXCESSIVELY should be excused.

I have actually been marked down for spelling that way: Sam as in Sam, A as in Apple blah blah blah.
Since then, I don't transcribe that rubbish, I always do it the normal spelling way { S-A-...} and haven't been marked down for it.

Hausa:
Right.
But there's a little problem.
There's a difference between clarification and just repetition.

E.g. 1:
Cus: abcd@Bleep.com.
Rep: abcd@Bleep.com?
Cus: Correct.
Rep: Got you.
Note: The rep repeated in question mode. Of course, we can decipher when something is a question and not a question.


E.g. 2:
Cus: abcd@Bleep.com.
Rep: (***abcd@Bleep.com). Got you.
***Note: In this case, he wasn't asking for clarification purposes. He just said it. By listening carefully, we're able to decipher when it's a question and when it's not. Therefore, there's no need to repeat the email address mentioned. You'll not be given a markdown whatsoever.

But then, if you do it your way and you like it that way, fine. It's still a win-win.

I get you. But not all the time a clarification have to end in the rising tone. That's why some REP do repeat numbers as the CUSTOMER is calling it. They do that so that the CUSTOMER can correct them if there is a mistake.

But, like you said, it boils down to what works for everyone individually

ThisisIkemefuna:
But hausa said to not repeat the number nor email.

That FAQ is quite complicated sha

If you don't, you will be marked down for 'missing content'. The rep repeated it for clarification, so must you also transcribe it, not disjointedly, but as a whole.

ThisisIkemefuna:
Thank you very much. This means it is not only applicable to phone numbers, even email, and address? I mean when a customer says an email address and the rep is repeating.

Customer: ikemefunamorris@yahoo.com

Rep: Ikemefunamorris@yahoo.com Okay, got it.

Example:

Cus: The email address is ikemefuna@gmail.com.
Rep: Ikemefuna@gmail.com. Okay, got it.

PHONE number repetition example.

Cus: Phone number is 234
Rep: 234
Cus: 564
Rep: 564
Cus:7893
Rep:7893. Okay, got it.

Should be:

Cus: Phone number is 234-5647893.
Rep: 234-5647893. Okay, got it.

Address repetition example.

Cus: 25 okuniyi drive
Rep: 25 okuniyi drive
Cus: Maryland
Rep: Maryland you said?
Cus: Yes, Maryland.

Should beb

Cus:[/]
Rep: Maryland you said?
Cus: Yes, Maryland.