₦airaland Forum

9ja4show:
Don't mind them,they think they will ever be a apart of the real owner of delta state..

Warri boy for life , igbos we don't know here though I support the strike cos buhari is a dullard

Igbos don't want to be part of delta my brother...stop fooling ur self ... People protest in where they reside. Get maturity sense abeg

ROSYL:
You are kidding, right? They are using their phones to apply for jobs at work? Oyaa people look at this! Well, I just got to work, and morale here is low too, but you guess what, I'm still gonna put my phone away and concentrate on my work!

Don't get it twisted sis...no one is using phone at work...

I just painted picture of the scene and nothing else. The point is not the phone...no one is using it. I'm askingbwhy they outsource their services when they can still pay these staff better salary and avoid bonuses attached to their real staff? That is the question...no one is using phone...calls come in endlessly so, no time to use phone. Was only painting the environment which is people should be paid for the stress they pass through...

The point is, there is more to this outsourcing than this. Simple.. Stop painting picture of what is not!

BuddhaPalm:
Your posts reeks of so much entitlement that it borders on funny.

First, no one owes you anything because you are a "graduate".

The world will pay you the market value for whatever service you render.

Maybe your work hours could be improved. But that's about it.

If you want more money, then you have to find a way to provide more value to others.

Hehehehehe...don't get it twisted...I'm not asking for help...

I just don't know why people always miss the main point to a post...just few people understood this post..

I'm not asking for money.... I run my things well bro...I av been into online freelancing for more than two years now and I earn quite a reasonable amount...

The point on this post is why big firms outsource their services when they can still get better payment for the contract staff and avoid benefits... Just few people answered in that direction. The graduate I mentioned is to paint a vivid picture of what I'm talking about. Why are we allowing firms like this to take advantage of the unemployment situation in the country? This is not right! I spoke wit a south African friend of mine and she said that can't happen in SA....why is Nigeria such a pathetic place...? Must we allow things to just go on?

I earn quite cool aside salary...fiverr has been doing it for years...I want to see how much I can help in this situation with info viral and I wanted to hear mature reasons why firms outsource their services....I beliv some top men hijack these firms to make more money and if we don't speak...it will continue...what about people without any help at all?

I am a young man who belivs that "let's make a move first'

Not just do and get your self better of and move on! No...we should think on how to better this society...no matter how far we run...Nigeria is our country..

sisichels:
sent

Hello dear

I also applied..pls, help me with the study pack! Let me see if I can handle the mathematical aspect o..

Mine is coming up on Saturday dear
Thanks dear
Email: servicenora1990gmail.com

ednut1:
bros quit and stop complaining. ur life wont end na

U are getting it wrong bro...it is not the quitting thing...I am more interested in pushing this evil to my best of power in terms of publicity.....

No one sees future with Ison BPO...Everyone working to quit...but things can change u know.. U know we are too used to negative norms in Nigeria

ROSYL:
Really at the bolded? Just a quick question " if you were an employer, would you allow your employees to use their phones during working hours?" This is why customer service in Nigeria is nothing to write home about. You have employees chatting about on their phones, checking Facebook, blogging and all sorts while customers are right there sitting in front them, and when a sane company says no to that, people like op will run to nairaland and lodge a complain.

Have u heard of low morale before? Customer service in Nigeria is not bad becus of phone u are talking about, it is bad becus people aren't happy wit the job and are doing it becus of no job and are constantly using the means to check for another job. Treat ur workers rightly and they will gladly do away with certain things... Customer service is poor becus of bad work condition...well, u really don't understand the shit that goes on in there...sad and frustrated staff

All these big firms aren't doing this outsourcing thing becus of the money...they are doing it becus of the greediness of the few. Outsourcing is a global game but I trust Nigerians , they will always use in a wicked manner....this must stop if we voice out really hard...I will do my very best to get this heard to major media outfits...I need few of them to do under ground cover story on this issue including foreign media houses...

It is not really about me...I av been into fiverr for years now and I make reasonable income to back up but I pity those who are heavily affected ... My issue is why this wicked act? Not really fair and this must stop..

HurtgenForest:
what can you do as a man when your wife tells you that her Ex is much better than you in bed.

She says her ex who deflowered her was so good in bed?

What can be more frustrating than this for a husband?

Bro...this is painful though..

But u should be happy that she told u this...instead of cheating on u without ur knowledge...

Do these things for real if u love her:

Take her out and be very nice to her and ask her what she really love most in bed that u are ready to improve and tell her she didn't try comparing u and her ex. Just tell her u are ready to improve.
Divorcing is not the best option here...u can try to improve and see how u guys go.

There is a danger bro...if she gets to see her ex and he is the smart guy...he will take over and be fvcking ur wife...bro...this is a serious case o...try the first step and if it doesn't work...hmmmmmm...u need action be that...she must be spoken to by a more mature woman. But pls...try the first assignment bro.

Take heart and I know this can be terrible to any husband...

Bollinger:
It's a free economy bro. If you want to change it ask your senator to sponsor a bill to stop outsourcing. Until then, MTN is not doing anything illegal. Almost every company around the world does it. It's unfair, I get it, but it is not illegal.

No one said it is illegal though

Hugo70:
Sometimes i wonder, if govtmnt or Labour dont know about this. We need to raise our voice over this to kw weder this new govtmnt will do somthing. Pls OP, if only u can forward ur writeup to df social media. Vangaurd, punch, sun, ikeji, channels n ait, moneyshow on ait by nancy, shes on facebook also, politicalplatform@yahoo.com(raypowerfm). Belive me, if dy talk about this for just one day. Govtmnt will be force to react. Nigeria NLC is a disgrace. For crying out loud, Nigeria telecom is one of the richest telecom in africa.

Nice suggestions bro

Cholls:
my brother cuz it saves TIME and MONEY.

I think is deeper than that bro....check out in this case of Mtn and ISON BPO...when you break down the money Mtn must he spending per CCR, it should be close to 100k...why not take it up and pay them that and avoid other bonuses you give to your real staff? At least, these workers can be useful with such pay not with the low pay given to them by the company you offered the contract. I think it is deeper than the time and money thing. I think some people within the company may be making real money from this outsourcing of a thing. Nigerian graduates are really suffering. This society is unfair. What is 35k to 45k per month with all the stress associated with the work and the state of the economy?

Take for instance MTN that outsourced their customer care service to ISON BPO

What does Mtn stand to gain? Why suffer agents who work under the contract? MTN must have paid ISON BPO for the contract, ISON PBO pay CCR between 35k to 45k per month which is too poor...extremely poor with no bonuses like recharge cards, devices etc. Graduates get to do this job because of the employment situation in the country. CCR work for 9 hours with 5 seconds interval between the last call and the incoming call, can you imagine as agents get to talk for an average of 5 hours pee shift non stop!!!!! Agents are expected to attend to 200 customers per day and agents must raise requests for each call. This is crazy. Agents are not allowed to use their phones and even to use the restroom is forbidin as agents are usually attacked when they make use of the restroom with the new software in the company known as Avaya!!. It is pathetic. Really pathetic. I'm sure when you check the amount of money Mtn must have spent per agent, it must be more than what ISON BPO pays to each CCR! Now, why outsource the service?
Why can't Mtn employ these CCR, pay them above the ridiculous amount the company (ISON BPO) pay these staff?
Why work when you can't use the salary to even maintain a decent home? Why work when salary cant even allow you to start up a family after spending years and money in school?/We are talking about graduates here? Is it that companies like MTN run away from paying workers bonuses? They can still employ these workers and pay them high and avoid bonuses and develop another term for them instead of outsourcing the service to contract companies who exploit these citizens of ours and pay them ridiculous salaries! It is completely unfair. People work from month to month and do nothing with the salary. You can imagine earning between 35k to 45k per month as a graduate in this economy of ours!
When next you call Mtn customer care centre, please empathise with that agent speaking with you because he/she is suffering and not happy. As a CCR, your eyes, ears, back bones etc will suffer badly! They can't use their phone except during break time (30 minutes, 15 minutes and 15 minutes), to use the restroom is almost an evil as you get to be shouted at!!
It is really a pathetic place to work! I still need to understand why companies outsource their services as contract staff get to suffer. This our country have really suffered most of us!

kingDELE:
Hehehe guy, i advice u find a cheep subscription and use mtn night data 4 ur downloads. Because d future of tweak is very dark.

thanks bro for the response


i used the mtn night plan but couldnt download more than 460 mb. I heard it is 500mb...

how about downloading something over 1.5G? I tried renewing but no way.

Pls o...make u guys help us wey dey struggle for browsing tweak o. I have a lot to download. The economy is not smiling. We need browsing tweak like never before.

I have all the networks...Mtn, Glo, airtel and Etisalat

franchizy:
In America PMS is sold for $80 in Europe it goes for $90. in most African countries it is sold equivalent to 175 Naira even when they have a working refinery refining the products.

I must commend the federal govt on this increase. This will curb corruption and add value to the growth and development of Nigeria.

We the Nigerian youths are solidly behind the FG. NLC are toothless bulldogs.
INSHA ALLAH

I hope u also said this when GEJ did same some years ago?

u also forgot that in these countries u just mentioned, it is so easy to make 100 dollars than to make ordinary 10k naira in Nigeria. Now convert 100 dollars to naira and tell me how many Nigerians can make such money in Nigeria in a week but Americans make more than that in a week,,,

pls, make we dey think before we talk. The govt should fight the corruption in the petroleum sector and initiate policies that can curb pipe vandalism and oil theft instead of coming up wit this plan now....they should av allowed GEJ to do it back then

rugged2k2:
am not in NIS CAMP but NSCDC CAMP. They ve been there since last month. A cousin of mine got the job

Link me up my personal person...

May God make u to agree o...becus man need job take marry o

FanYogo1:
It's about the failed government? Why won't the government fail when ND avengers keep blowing up pipelines? Use your common sense. This is a catch-22.

Jonathan faced this same challenges my brother...

What makes a leader a true leader is for him to come up with a workable strategy to solve the problem. Leadership is not a bed of roses

Shortyy:
Uncle Charlie, I don't need your sperm nor your money. I need your L.O.V.E

Oya, come and take it...

amaechi1:
Don't mind them. They speak out of hatred.p

Lolz...u don't get it

Buhari condemned all these wastage by Jonathan and he won the heart of many Nigerians

Why is he now doing same thing ? That is the issue..
He is doing almost all the thing he condenmend Jonathan doing

ButterFrost212:
If you won't be bias and just pure hateful, you would see that it is only necessary that the northeast after all that havoc that was wrecked in the region is given this kind of attention. it doesn't mean "we're giving the country to the north" and also, if you want to thread that path, this country has always belonged to the north, that is why the east who won't accept things and leave them the way they are feel the silly need to secede.. but believe me, no revolt or plans of secession can divide this country, so don't waste your breath

When ever I see people like u call the call for self rule by the east 'silly' I surely will comment. U no get sense at all. Tell me where it is by force to be united with a country? U even said the country belongs to the north! Well, except u are a northernern, this statement is stupid. How can a country belong to a particular region and u still asked those who want to break away to keep quiet? U are the silly one bro. Pls..think twice. In a sane country, people like u will understand why the east demands for their own country...in a sane country, people like u from another region would join in protest to call on the government to issue out referendum to know how popular the demand is in the east.

obailala:
ceaseless rants?... which ceaseless rants?.... I'm just extremely disgusted that normal humans would wish themselves and everyone else this sort of evil because of some misguided secessionist ambition (or because they think they are punishing buhari). How can normal humans be happy about the further crippling of power infrastructure in a nation like Nigeria which is already suffering from epileptic power supply?

Guy, I am not in support of Biafra but I so hate it when people call their demand names! See, it is not by force to remain with a country...after all, it was the British govt that brought this country together. I don't know why u guys have failed to understand that call for self rule is not a crime. It is simple: all they need do is look into this issue and carry out a referendum peacefully. Nigerians should undersstand that agitating for self rule by ipob is not a crime. In a sane country, other citizens from the other regions would even join them in protest to see that a referendum is carried out to know if the demand is popular or not. Must blacks always act like animals? Was Scotland not making same demands over the years? Didn't British govt carry out referendum few years ago to know if the demand was popular or not. If I'm to choose now, I will prefer to be with Nigeria than Biafra. Reasons best known to me. But don't attack their call for their own country, it is not a stupid call and it is not a crime. It is just that we blacks are some how stupid and cruel to our selves!
We should also ask our selves: is Nigeria working with the current system of government? After over 50 years of doing same thing and no progress, and we are still doing the same thing! Are we mad? If this is not working, we can try another system of govt. Why can't we just act like civilised people pls?

Oshege:
Eyah!..i feel for you guy.

U sabi the thing joor...