Radautoworks's Posts
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 Autos › Re: Milex & Carquest, 2nd Largest USA Parts & Repair NOW OPEN In Lekki Phase 2 by radautoworks(op): 9:36pm On Oct 24, 2022 |
| Car Talk › Re: When Things Go Wrong by radautoworks(op): 9:35pm On Oct 24, 2022 |
| Car Talk › Re: Is Rad Auto Works "Expensive"? by radautoworks(op): 5:21pm On Oct 24, 2022 |
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| Car Talk › Re: When Things Go Wrong by radautoworks(op): 1:15pm On Oct 22, 2022 |
Nobody likes to think about it, but things can go wrong when you’re driving. Sometimes very wrong. One reason we often tell people to bring their vehicles in for regular maintenance is that things are less likely to go wrong if you take care of your car. You’re far less likely to have a flat tire or to see your car engine suddenly go up in smoke if you’re bringing in your car into our shop. But sometimes things can go wrong even if your car is being routinely inspected and is running well. Be Prepared: 9 Must-Haves in Your Car In Case There’s an Emergency: Your cell phone ; Car window breaking tools ; Roadside flares ; A flashlight ; Jumper cables ; A first-aid kit ; Water bottles and maybe some snacks ; Blankets ; A spare tire. Of course, you could probably fill up your car with numerous things in case of an emergency. Plan ahead and think about the scenarios that seem plausible and prepare for them. Many car emergencies, like a tire blowout or brakes failing on a busy freeway, are completely preventable. Visit or call. ⭐️ 1 Like
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| Car Talk › Re: Useful Car Information at Mr. Transmission/Milex, Carquest BLOG by radautoworks(op): 1:14pm On Oct 22, 2022 |
Nobody likes to think about it, but things can go wrong when you’re driving. Sometimes very wrong. One reason we often tell people to bring their vehicles in for regular maintenance is that things are less likely to go wrong if you take care of your car. You’re far less likely to have a flat tire or to see your car engine suddenly go up in smoke if you’re bringing in your car into our shop. But sometimes things can go wrong even if your car is being routinely inspected and is running well. Be Prepared: 9 Must-Haves in Your Car In Case There’s an Emergency: Your cell phone ; Car window breaking tools ; Roadside flares ; A flashlight ; Jumper cables ; A first-aid kit ; Water bottles and maybe some snacks ; Blankets ; A spare tire. Of course, you could probably fill up your car with numerous things in case of an emergency. Plan ahead and think about the scenarios that seem plausible and prepare for them. Many car emergencies, like a tire blowout or brakes failing on a busy freeway, are completely preventable. Visit or call. ⭐️
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| Autos › Re: Milex & Carquest, 2nd Largest USA Parts & Repair NOW OPEN In Lekki Phase 2 by radautoworks(op): 1:13pm On Oct 22, 2022 |
Nobody likes to think about it, but things can go wrong when you’re driving. Sometimes very wrong. One reason we often tell people to bring their vehicles in for regular maintenance is that things are less likely to go wrong if you take care of your car. You’re far less likely to have a flat tire or to see your car engine suddenly go up in smoke if you’re bringing in your car into our shop. But sometimes things can go wrong even if your car is being routinely inspected and is running well. Be Prepared: 9 Must-Haves in Your Car In Case There’s an Emergency: Your cell phone ; Car window breaking tools ; Roadside flares ; A flashlight ; Jumper cables ; A first-aid kit ; Water bottles and maybe some snacks ; Blankets ; A spare tire. Of course, you could probably fill up your car with numerous things in case of an emergency. Plan ahead and think about the scenarios that seem plausible and prepare for them. Many car emergencies, like a tire blowout or brakes failing on a busy freeway, are completely preventable. Visit or call. ⭐️
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| Autos › Re: Milex & Carquest, 2nd Largest USA Parts & Repair NOW OPEN In Lekki Phase 2 by radautoworks(op): 1:38pm On Oct 17, 2022 |
| Autos › Re: The Misdiagnosed & The Weird At Milex/Carquest/Rad Auto Works by radautoworks(op): 1:37pm On Oct 17, 2022 |
| Car Talk › Re: Repairs by radautoworks(op): 1:37pm On Oct 17, 2022 |
| Car Talk › Re: Is Rad Auto Works "Expensive"? by radautoworks(op): 6:55am On Oct 17, 2022 |
AutosAbuja:hi, email support in my signature if it's in stock. Support at radautoworks |
| Car Talk › Re: Repairs by radautoworks(op): 6:11pm On Oct 14, 2022 |
| Autos › Re: The Misdiagnosed & The Weird At Milex/Carquest/Rad Auto Works by radautoworks(op): 5:38pm On Oct 14, 2022*. Modified: 6:10pm On Oct 14, 2022 |
| Autos › Re: Milex & Carquest, 2nd Largest USA Parts & Repair NOW OPEN In Lekki Phase 2 by radautoworks(op): 5:37pm On Oct 14, 2022 |
| Car Talk › Re: Repairs by radautoworks(op): 5:26pm On Oct 14, 2022 |
| Car Talk › Re: Diary of a first time car owner by radautoworks: 9:56am On Oct 11, 2022 |
ManAdii:do NOT get a Mazda 6 2 Likes |
| Car Talk › Re: Tell Us Your Car Faults. Let's Assess And Fix Them by radautoworks: 9:52am On Oct 11, 2022 |
kingreign:  1 Like |
| Car Talk › Re: When Things Go Wrong by radautoworks(op): 7:59pm On Oct 08, 2022 |
stanvesco:yes though you're better off taking directly to Glen as he'll oversee it. |
| Autos › Re: Where Do Rad Auto Works Parts Come From Anyway? by radautoworks(op): 5:41pm On Oct 07, 2022 |
1 Like |
| Car Talk › Re: Repairs by radautoworks(op): 5:41pm On Oct 07, 2022 |
1 Like |
| Autos › Re: Milex & Carquest, 2nd Largest USA Parts & Repair NOW OPEN In Lekki Phase 2 by radautoworks(op): 5:37pm On Oct 07, 2022 |
1 Like |
| Car Talk › Re: When Things Go Wrong by radautoworks(op): 5:35pm On Oct 07, 2022 |
stanvesco:omg I'm just now seeing this smh. Terribly sorry. |
| Car Talk › Re: I Want To Slap Somebody At Radautoworks by radautoworks: 5:13pm On Aug 24, 2022 |
Babyvet:Everyone knows we don't have a receptionist/secretary at the shop. When you walk in the desks are right there and attended by only auto assistants. I don't subscribe to the Nigerian way of having extra employees just for "luxury feel". The only other explanation is if you were talking to a new assistant in training but even then they would still be in charge of all your repairs as we only hired one new person quite a while ago and they are still there. please send me a private message because so far after talking to customers who had any issues you are the only one telling me this. i need to know your name and when you were there on your most recent visit to look into this. Also, were you there twice, talked to the same person and don't know their name? If it was in the last couple of months and you didn't get a link there is no excuse. How did they inform you about needed work?? 1 Like |
| Car Talk › Re: I Want To Slap Somebody At Radautoworks by radautoworks: 4:32am On Aug 24, 2022 |
Babyvet:Thank you for the response. Okay. I will state again that we do not have a person who performs said fuctions. Other auto shops do but we do not, so I'm still not sure who you are talking about. Each customer who walks in the door has their own "auto assistant" (what other places call a service advisor) who informs you of needed services and attends to your needs. That specific person is permanently there and knows your entire service history and is essentially your PA when it comes to your auto needs. That is why we prefer to call them auto assistants. As far as the timing issue and checking the forum, there is no such thing as a timing machine. Different engines require different timing kits so while we may not have had the kit for the other customer's engine, it does not mean we do not have the kit for yours. If I recall correctly, that customer had a rare car. If you know your service advisor/auto assistant's name, we have made it really easy to get clear answers to your specific questions. In the event one does not know their auto assistant's name, our new system still makes it easy to reach them. Simply click the link that was emailed to you when you came in and you can initiate a chat with your auto assistant and ask all the clarifying questions you need and everything is documented. A tutorial on how to use the system can be found at https://www.nairaland.com/post/114484759. I will be uploading a video tutorial soon as well. I hope this has clarified some things. If not, feel free to ask more questions. 1 Like |
| Car Talk › Re: I Want To Slap Somebody At Radautoworks by radautoworks: 8:50pm On Aug 22, 2022 |
Babyvet:We don't have a front desk lady so a name would be helpful. Also, what information was the person in question withholding? 2 Likes |
| Car Talk › Re: Mercedes Benz Thread by radautoworks: 1:05pm On Jul 09, 2022 |
EgunMogaji2:I see you already spoiling her 1 Like |
| Car Talk › Re: When Things Go Wrong by radautoworks(op): 3:15pm On Jul 08, 2022 |
skywalker240:hello and thank you for your response. not yet, were working on it. 1 Like 1 Share |
| Car Talk › Re: I Want To Slap Somebody At Radautoworks by radautoworks: 11:09pm On Jul 06, 2022 |
Bizzyliss:Again, thanks for the diligence  1 Like |
| Car Talk › Re: I Want To Slap Somebody At Radautoworks by radautoworks: 10:58pm On Jul 06, 2022 |
Bizzyliss:Did we forget in yours? Ooooo... That's right! You've never been a customer! As previously stated, those who need attending to have or will be. Thank you for your due diligence. 3 Likes |
| Business › Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by radautoworks: 10:22pm On Jul 06, 2022 |
I know I have been absent but permission from the elders to drop this here FYI. I am also working on something for awon uber geng in the near future. WE HEARD YOUR COMPLAINTS AND MADE SOME IMPROVEMENTS! By far the largest complaints we ever had were about our lack of communication. With our new system, all information about your repair is at your fingertips 24/7 LIVE as it happens. Still have additional questions? You can reach your auto advisor without having to make a phone call. The message goes directly to YOUR service advisor, is logged and monitored and if they are not immediately available they will respond as soon as they are free! BUT HOW DOES IT WORK? When you come in, you will receive a welcome email like the one below with a link were you can monitor all aspects of your repair. https://www.dropbox.com/s/httjn56zyrcc15o/Shopware%20Welcome%20Email.png?raw=1 The link will take you a webpage like the one below. https://www.dropbox.com/s/hmi65xtc4oddfwp/Shopware%20Message%20Screen.png?raw=1 From this page you can MESSAGE YOUR ADVISOR... https://www.dropbox.com/s/zc9gxmzsavemxlz/Shopware%20messaging.png?raw=1 View the different recommended repairs and their estimated costs (broken down into parts and labor per service as well as in total)...If you scroll down the page, you can also see any findings and notes to and from your auto advisor... https://www.dropbox.com/s/d4ftl0us22uow1n/Shopware%20Message%20Screen%202.png?raw=1 And approve all or part of the estimate without ever having to come into the shop or make a phone call! Pertinent pictures will even be available to view of your vehicle repair!!! No more being placed on hold, no more waiting for a callback  https://www.dropbox.com/s/zsykofvsufo955f/shopware%20work%20approved.png?raw=1 We continue to try to improve our services and feel that this will address communication issues and help us be more green by reducing paper waste. More improvements are in the works and will communicate them to you as they come. We thank you for your loyalty and hope this helps continue to build "customer experiences that result in loyalty". 10 Likes |
| Car Talk › Re: When Things Go Wrong by radautoworks(op): 6:29pm On Jul 06, 2022*. Modified: 10:15pm On Jul 06, 2022 |
WE HEARD YOUR COMPLAINTS AND MADE SOME IMPROVEMENTS! By far the largest complaints we ever had were about our lack of communication. With our new system, all information about your repair is at your fingertips 24/7 LIVE as it happens. Still have additional questions? You can reach your auto advisor without having to make a phone call. The message goes directly to YOUR service advisor, is logged and monitored and if they are not immediately available they will respond as soon as they are free! BUT HOW DOES IT WORK? When you come in, you will receive a welcome email like the one below with a link were you can monitor all aspects of your repair. https://www.dropbox.com/s/httjn56zyrcc15o/Shopware%20Welcome%20Email.png?raw=1 The link will take you a webpage like the one below. https://www.dropbox.com/s/hmi65xtc4oddfwp/Shopware%20Message%20Screen.png?raw=1 From this page you can MESSAGE YOUR ADVISOR... https://www.dropbox.com/s/zc9gxmzsavemxlz/Shopware%20messaging.png?raw=1 View the different recommended repairs and their estimated costs (broken down into parts and labor per service as well as in total)...If you scroll down the page, you can also see any findings and notes to and from your auto advisor... https://www.dropbox.com/s/d4ftl0us22uow1n/Shopware%20Message%20Screen%202.png?raw=1 And approve all or part of the estimate without ever having to come into the shop or make a phone call! Pertinent pictures will even be available to view of your vehicle repair!!! No more being placed on hold, no more waiting for a callback https://www.dropbox.com/s/zsykofvsufo955f/shopware%20work%20approved.png?raw=1 We continue to try to improve our services and feel that this will address communication issues and help us be more green by reducing paper waste. More improvements are in the works and will communicate them to you as they come. We thank you for your loyalty and hope this helps continue to build "customer experiences that result in loyalty". 1 Like |
| Car Talk › Re: Useful Car Information at Mr. Transmission/Milex, Carquest BLOG by radautoworks(op): 6:26pm On Jul 06, 2022*. Modified: 10:16pm On Jul 06, 2022 |
WE HEARD YOUR COMPLAINTS AND MADE SOME IMPROVEMENTS! By far the largest complaints we ever had were about our lack of communication. With our new system, all information about your repair is at your fingertips 24/7 LIVE as it happens. Still have additional questions? You can reach your auto advisor without having to make a phone call. The message goes directly to YOUR service advisor, is logged and monitored and if they are not immediately available they will respond as soon as they are free! BUT HOW DOES IT WORK? When you come in, you will receive a welcome email like the one below with a link were you can monitor all aspects of your repair. https://www.dropbox.com/s/httjn56zyrcc15o/Shopware%20Welcome%20Email.png?raw=1 The link will take you a webpage like the one below. https://www.dropbox.com/s/hmi65xtc4oddfwp/Shopware%20Message%20Screen.png?raw=1 From this page you can MESSAGE YOUR ADVISOR... https://www.dropbox.com/s/zc9gxmzsavemxlz/Shopware%20messaging.png?raw=1 View the different recommended repairs and their estimated costs (broken down into parts and labor per service as well as in total)...If you scroll down the page, you can also see any findings and notes to and from your auto advisor... https://www.dropbox.com/s/d4ftl0us22uow1n/Shopware%20Message%20Screen%202.png?raw=1 And approve all or part of the estimate without ever having to come into the shop or make a phone call! Pertinent pictures will even be available to view of your vehicle repair!!! No more being placed on hold, no more waiting for a callback https://www.dropbox.com/s/zsykofvsufo955f/shopware%20work%20approved.png?raw=1 We continue to try to improve our services and feel that this will address communication issues and help us be more green by reducing paper waste. More improvements are in the works and will communicate them to you as they come. We thank you for your loyalty and hope this helps continue to build "customer experiences that result in loyalty". 1 Like |
| Autos › Re: Milex & Carquest, 2nd Largest USA Parts & Repair NOW OPEN In Lekki Phase 2 by radautoworks(op): 6:24pm On Jul 06, 2022*. Modified: 10:17pm On Jul 06, 2022 |
WE HEARD YOUR COMPLAINTS AND MADE SOME IMPROVEMENTS! By far the largest complaints we ever had were about our lack of communication. With our new system, all information about your repair is at your fingertips 24/7 LIVE as it happens. Still have additional questions? You can reach your auto advisor without having to make a phone call. The message goes directly to YOUR service advisor, is logged and monitored and if they are not immediately available they will respond as soon as they are free! BUT HOW DOES IT WORK? When you come in, you will receive a welcome email like the one below with a link were you can monitor all aspects of your repair. https://www.dropbox.com/s/httjn56zyrcc15o/Shopware%20Welcome%20Email.png?raw=1 The link will take you a webpage like the one below. https://www.dropbox.com/s/hmi65xtc4oddfwp/Shopware%20Message%20Screen.png?raw=1 From this page you can MESSAGE YOUR ADVISOR... https://www.dropbox.com/s/zc9gxmzsavemxlz/Shopware%20messaging.png?raw=1 View the different recommended repairs and their estimated costs (broken down into parts and labor per service as well as in total)...If you scroll down the page, you can also see any findings and notes to and from your auto advisor... https://www.dropbox.com/s/d4ftl0us22uow1n/Shopware%20Message%20Screen%202.png?raw=1 And approve all or part of the estimate without ever having to come into the shop or make a phone call! Pertinent pictures will even be available to view of your vehicle repair!!! No more being placed on hold, no more waiting for a callback https://www.dropbox.com/s/zsykofvsufo955f/shopware%20work%20approved.png?raw=1 We continue to try to improve our services and feel that this will address communication issues and help us be more green by reducing paper waste. More improvements are in the works and will communicate them to you as they come. We thank you for your loyalty and hope this helps continue to build "customer experiences that result in loyalty". |
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