₦airaland Forum

radautoworks:
That could happen on any trip. If you're not prepared for those hazards then you shouldn't be in the business. Everything comes with a risk. E.g. right now I have a customer who brought a car that I can't fix because my specialist is sick. Does the customer want to hear it? No. If you want to have the luxury of picking and choosing trips, then you should do it on your own platform. As someone pointed out, drivers accepted the terms and conditions when they signed on.

But why is nobody answering the question why it is okay if the rider is the one that initiates the offline trip?

thebigkendo:
That fluid is not okay for that car.
Check your user manual for the correct fluid..
If you are not ready to spend money on the correct fluid.. Reuse the old fluid..
5k is cheaper that a new(toks) steering rack

The manual recommends Honda psf. Was thinking of using this to clear the line instead of using OEM fluid, after the clear fluid comes out, then I can now use OEM fluid.

thebigkendo:
Any recent job on the Power steering system?

According to online reports.. replacing the O-ring on the power steering pump inlets solves the whining

Nope. No recent work done on the pump. But is this fluid okay? Was also thinking of changing the o-ring too. Thanks for the mention.

thebigkendo:
If na "old" Toyota.. Fire down..
If na wetin dey your name - OYO is your case..

By the way why are your flushing?

The damn thing is making a whinning noise. Googled the issue, and I was made to understand that could be as a result of air.

oluwaseunla:
Which car?

Honda Crv

Please has anybody used this product as a power steering fluid. Need to do a flush on Saturday. Will appreciate your input.

donfortune48:
Yeah.

15k.

See ya life... Fraudulent drivers everywhere trying to cheat the platform.

Dovehorizon:
Quite entertaining I must say (the back and forth that birthed over ten pages)...

What makes us human is the ability of self-analysis, mental time travel, imagination, abstract reasoning, cultural establishment, empathy and a lot more.
Going by the above statement, every driver gat the right to accept or decline a trip if it does not suit his/her itinerary... We live in a country where we are deprived of social amenities, our taxes are not being used for its purpose, for one to survive, you only do not have to work hard but to work smart hence the cancellation of certain trips and I see no reason a rider would be upset if a driver says no to his/her destination. It's only a robot that would accept every trip without having an issue and the last I checked that's not possible in this part of the world.

As for the driver who proposed an offline trip, yeah he was wrong to have asked for that, if the rider had proposed it then it would have bin different.

Let's stop throwing tantrums and try to be civil the way we go about things.
@Izzou, I really do commend your sense of reasoning, nice one bro.

Why would it have been different is what I want to know?

donfortune48:
My first ever trip to satellite.
I swimmed 27 rivers.
Trip ended 2800. Rider was so happy. Gave me 3k.

I got stuck on my way out, people pushed it out after agreeing to pay 2k.
Since then, I don't know how satellite town looks like.

No amount will ever take my car to that place ever again.

What if we do offline on your terms you go still go?

deedee44:
So which is better?

Ask for destination and decide what to do on time,

or waste rider's precious time (who's Probably late for a meeting/flight) by first driving down for minutes wasting fuel, then spend several minutes requesting and waiting for another ride (who will probably also cancel and request another like you did), and also making rider go through the stress of getting refunds from uber which may come later than when rider needs it.

There's a difference between working smart and working ... and you just stated the obvious.

Y1nka:
Actually , it happens already. If you turn on your destination, you may actually be far from the rider you’re connected with.. I’ve driven 7km and above for destination before... weird I know

Well, I guess some riders won't mind though, especially if they've had series of cancellation already. So, getting a driver who is willing to go, will be a sigh of relief.

northbird:
and why doesn't the system give to the Epe drivers such trips, and if you want to go to Agbara give to the Agbara drivers, if there are also the sango otta drivers , give to them too. Why must it give trips to drivers who will eventually cancel.

Factor in close proximity to rider. What if the driver who is willing to go to such areas is several kilometers away, which I believe will happen a lot the time.

pocohantas:
The reactions on this thread is the exact reason lots of organisations, (especially banks) do not put men in customer service.

They think everything is logic. Always trying to analyse and come up with various hypothesis.



Una happy Sunday o. E done do biko.

Radu is watching you in high def. You mean say women are not logical thinkers?

radautoworks:
Mostly Nigerian though I did actively look for those new to the work force who hadn't learnt bad habits yet... I have the most problems with the "veterans". Poor work ethic and questionable morals. All three I mentioned earlier were veterans in the work force and I had my doubts about hiring them in the first place.

That being said, not trying to get into the whole "are Nigerians employable argument"

You've answered my question, therefore, I rest my case.

radautoworks:
A simple rule in business is to face your core competency. Many a business has gone under by not following that mantra. What you are suggesting was hard enough in the United States where the rules are clear. 4-7% in losses each year due to financing. Now we are in a society where the rules are not clear and it is not our competency. We would be idiots to go into it. One only need to look how hard it is to find hire-purchase buyers (and that's tangible where the car can be repossessed). How much more when it's an intangible product you cannot repossess?


Does that mean we are not empathetic, no. But we would be better off staying in business to help more people wouldn't we?

I am just a fan who came by to say hi.

ornicus:
i hope your culture shock with the mindset of nigerian workers is not too much?
na the same way some of your guys will tell customers i can do this job for you at a cheaper price in my own workshop
they will also justify by saying you are greedy, stingy, wicked, etc

I'm too lazy to go back to one of your earlier post. However I recall you saying it's quite different if you approach an employee outside the company he works to do business with him. So tell me bro what then are you encouraging in the employee?

radautoworks:
Yup. Same thing happens overseas. Luckily our customers like us and tell us when it happens. We've let 3 techs go for that reason. Pretty sure it happens more than we know though.

As a whole though, I have excellent employees. So much do that people have tried to poach them and ask what Staffing agency I use but I don't I don't use one. I find and train myself and am willing to pay what they are worth.

Haven't been accused of being greedy or stingy yet because the company books are open to all employees and they all know exactly how much the company made each month and receive a profit share in addition to pay. Also, employees are allowed to request a salary review at any point if they can prove why they deserve it.

Curious. Are your employees Nigerians or foreigners? Quoting those who said Nigerians are unemployable.

ornicus:
None of you is going solo as you call it.
I have outlined this before and I will outline it again
The moment I go solo on a transaction with a customer that came in through our platform I am cheating my partner.

If I walk into a shop and the sales boy tells me, don't use my company product, I have my own you can buy, he is stealing from his employer/partner

If you happened to go to his shop directly, no issue.

And as I said before, it is this very mentality you see Nigerians use to destroy companies. What is even funnier is that most of the time, they then fail to provide the service.

One of our ogas wanted to buy generator. He went to jubaili bros. Acct manager at the time(2008) said, fk these guys, I can give you at a better price. The man went ahead, bought from the guy. The generator he bought was refurbished and kept failing. We were called in. But what could we do? Nothing. The guy stealing from his company did not have a maintenance framework. He could not even report the acct manager.

It is a different thing if I have done business with you through your company, and then I call you outside of your company to do business.

The moment you or I try to transact business using the company's tools, i/you are cheating the company.

I hope you can understand. Or you will continue to go for the sentiment argument. I am not paid well, therfore I am entitled to cheat my partner. Then you wail and cry when big companies leave this country, leaving you in the hands of your compatriots who are far more callous.

I can only imagine how you would run a business seeing as you know from direct experience that your staff will steal from you. The policing no go get part 2.cctv everywhere.

Just read your right up. Okay, let me ask you then. Is it okay under all circumstances for you to approach me for business outside my company?

ornicus:
None of you is going solo as you call it.
I have outlined this before and I will outline it again
The moment I go solo on a transaction with a customer that came in through our platform I am cheating my partner.

If I walk into a shop and the sales boy tells me, don't use my company product, I have my own you can buy, he is stealing from his employer/partner

If you happened to go to his shop directly, no issue.

And as I said before, it is this very mentality you see Nigerians use to destroy companies. What is even funnier is that most of the time, they then fail to provide the service.

One of our ogas wanted to buy generator. He went to jubaili bros. Acct manager at the time(2008) said, fk these guys, I can give you at a better price. The man went ahead, bought from the guy. The generator he bought was refurbished and kept failing. We were called in. But what could we do? Nothing. The guy stealing from his company did not have a maintenance framework. He could not even report the acct manager.

I[b]t is a different thing if I have done business with you through your company, and then I call you outside of your company to do business. [/b]

The moment you or I try to transact business using the company's tools, i/you are cheating the company.

I hope you can understand. Or you will continue to go for the sentiment argument. I am not paid well, therfore I am entitled to cheat my partner. Then you wail and cry when big companies leave this country, leaving you in the hands of your compatriots who are far more callous.

I can only imagine how you would run a business seeing as you know from direct experience that your staff will steal from you. The policing no go get part 2.cctv everywhere.

Just read your right up. Okay, let me ask you then. Is it okay under all circumstances for you to approach me for business outside my company?

ornicus:
Did you make any kind of complaint or did you just sit fuming?

You are a customer. You have Rights. You can decide to let your rights be trampled over, or you an take action.

There is a thread where someone is complaining of being defrauded by his bank. I have explained the simple steps he can take to resolve this by escalation, but he does not understand.

I once had a power issue where I was accused of by passing my nepa meter. They came and fired me with an 800,000 bill. I wrote to their customer care. For six months it continued dragging, and I was being bounced like a ball. Then I figured out the email of their ceo, e mailed the complete mail trail, copying cpc. The man responded, and suddenly everyone on that email trail woke up. Straight. My problems were resolved in a week. Today if we have any power problem, I do not call a nepa official, I take it through the proper channel

I worked in maintenance in my company for five or more years. You are expected to deliver service to your end users. If you are unlucky in some issues that you sleep on, the issues are escalated and you get burned.

All of you sit round complaining that uber is cheating you, but how many of you have actually complained to uber? Most of You cannot think. You do not understand that uber is a corporate entity that needs its stakeholders happy. You can only approach every problem the Nigerian way, rather than the civilised way. A lot of entities doing business in Nigeria have taken time and resources to study the market, and amend their plans accordingly. Do you know Google and Microsoft charge less for several services on Nigerian platforms? Because they took the time to study the market.

If enough riders complain of drivers trying to go offline, uber as a company will review their policies and business plan. That is how business works. But when you try to be smart, the company is not aware of the problem, and the issue continues.

I hope none of this has gone over your head. I seem to remeber you were conducting some sort of survey. I would have thought you would be able to take an intellectual approach to the issue

But it seems you are reasoning like the typical Nigerian.

So you knew you could do this?

ornicus:
thank you. my sentiments exactly. you see a simple looking person, and you automatically assume this is a sucker i can take. who knows how many ignorant passengers you lie to every day?



your story applies to every thief and scoundrel in this country. there is always a story. you think armed robbers and yahoo boys dont also have stories to tell? the lastma officers that impounded car, you think they too will not tell you sob stories if you get the drop on them? five years ago, there was a series of home invasions in festac. it was street boys, not actual robbers. there was an incident where one of them was caught and started whimpering about how hard the country is. these are boys that raped in some houses. but of course, it is country, not so? the herdsmen kidnapping, you think they too are not hungry and frustrated? you think boko haram fighters do not also have families of their own?




uber depends on trust of its drivers. if people do not trust its drivers, uber will die as a company. any serious business has a customer care platform where users can complain about poor service. if your customers are not happy, your business will die. i said i worked in downstream. one fine evening i got a whatapp video of angry customers at our station. the pump in the station had been tampered with. several commuters had been cheated. in th video they kept shouting the name of the station. i went there, investigated and found that yes, the pumps had been tampered with. of course the next thing is the dealer is a family man, you have to help him. when he was defrauding customers, did he not know that?

would you defend being cheated with your ridiculous arguments?



don't be a typical corrupt nigerian please. always quick to wail about the country , while doing your own bit to keep the country down.

Look bro you'll hurt your brain for using just one side of it...the left side.

Mr morals, okay let's try to take you up on that path.

Scenario one:
Let's say you have a struggling business and you've just employed a good sales man who knows how to close deals. Let's say as an example you sell xyz at a certain price x, but your sales guy is able get great deals for you at x+ price. Do you accept the extra profit he's bringing in or do you decline it based on morals and the fact that you've pegged your price at x?

Scenario two:
Let's assume you decline and the guy feels you're throwing out opportunity to help your dying business and decides to go solo. Will you consider him a fraudster?

mrjaydee:
That information is confidential you need a level 6 clearance

...which i've got. See!? Level 6 clearance.

tojahh:
Hahaha as it is... I rather buy condoms than buy yam o.

In the joke of things, who condom help? Madam fit do some pounding with that yam and offer am with better vegetable soup for good behaviour.

Cooladex:
The kind of insults one receives daily on this job ehn!
But uve developed a thick skin tho.

I got a request today at agungi, immediately she called she already sounded rude. And then she said her 2 housemates are following me to go pick her children at school and I bring them back. I said okay..

On our way back , this woman called me that can I buy a tuber of yam for her on the way, that she'll reimburse me my money when we come back..

I just jejely handed over 5h to one of the girls and she went to buy yam.
This woman called back and started raking/shouting for me, that she nva sent her houseful, that it's me.

I told her i cant buy yam, I don't know where they sell yams. She dropped the call on me Nd hissed.

After the trip, the woman gave me a 1start just because undid not buy a tuber of yam for her.

I'm just weak
..

Then what's the point sending two house maids if one cannot go and buy yam while the other one wait with you and the kids in the car?

ornicus:
That is your answer to the attempt of one of you to defraud Uber? Small wonder.

Exactly what I expected. The typical attitude of the Nigerian partner/employee. How do I get mine even if I destroy the business I am working with.

Bro please don't even go down that lane. Do you know how many drivers are getting defrauded on a daily bases especially with the advent of this so called 20trip/3% b-u-l-l-s-h-i-t. Or is it a crime if they do 5trips/3%!?

Take a good look at the so called registered institutions how they defraud people on a daily bases all because they are a 'legitimate' registered company.

In 2008 I bought a 1000unit Oceanic bank shares, fast forward to the time of the acquisition by Ecobank the shares was diluted to 50unit for no justifiable reason. So please tell me, what will you call this? I was not compensated...not even an apology or an explanation was rendered. They stole from me and they made it look like it was the norm.

At least the guy offered to negotiate something with you. Not that he was trying to play a fast one on you. Funny thing, he may not have even collected up to 5k.

radautoworks:
Alas in an environment not so in line with common practice. Common practice would dictate verifiable addresses where people can be found. Common practice would dictate some system where someone's creditworthiness could be assessed. Common practice would have laws in place for recourse.

The reaction was based on experience and was supposed to elicit a smile about the country we find ourselves. While I certainly empathize, my reaction stands.

Do not ask what your country can do for you. Rather ask what can you do for your country. And by that I mean for your fellow Nigerian brother and sister. Sure we all know Nigeria is a tough terrain to introduce certain practices but that is not to say we can't try.

I think he has just given you another outlet through which you could make your services affordable across board.

Why not first look into it on how you can take advantage of the proposition. If he is a salary earner, I think something can be worked out with his bank through his account officer to have x amount deducted every month over a period of time.

In an environment not so in line with common practices, but to make the common practices work, we the people have to act.

lin3r2:
I don already grab am with my hand, leg and body. The issue now na agreement. She hasn't done this before and she is asking me to bring a draft agreement if I have any or wait until she can ask one of the colleague in her office with the legal department to come up with one. But her own side of bringing the agreement don dey take long.

I no want make story come enter the offer that's why I am in dire need of that hp agreement

Why not check out google you should be able to come up with a template you can adjust.

Gentlelife50:
Lol, Bros na brain things. Me sef wan relax my hand, I will pretend not to know her hand is there she will adjust

Brain things, abi!? Until them slam you with sexual assault your brain go correct. Instead of all those 'unneccessities' just politely ask them to adjust. But the begin prove stubborn, park and the the trip.

ornicus:
The normal process of getting a cab means you
1) go to a car park or wait at some corner for a cab to pass.
2) price is based on negotiation. Sometimes you will be told we no Dey go there
3) if you are unlucky, you can spend 40 or more minutes trying to get a taxi

With Uber, I simply enter location in my phone, and cab is there in minutes. The cab comes to you. Depending on location wait is 2 to 10 minutes.Short journeys ( ikoyi to vi) cab drivers insists on 1k are now 500 to 600.

Ride is typically in comfort.

For me , personally, the convenience cannot be beat. Especially if you do not feel like driving to a location.

I have taken an Uber all the way from FESTAC to Ibafo.

I think there is taxify, but I have never had cause to use it.

I would say Uber has eased traffic tremendously for end users who do not want to use mass transit

I think you meant eased transportation. The traffic situation in Lagos till this day is a kill.

ornicus:
The normal process of getting a cab means you
1) go to a car park or wait at some corner for a cab to pass.
2) price is based on negotiation. Sometimes you will be told we no Dey go there
3) if you are unlucky, you can spend 40 or more minutes trying to get a taxi

With Uber, I simply enter location in my phone, and cab is there in minutes. The cab comes to you. Depending on location wait is 2 to 10 minutes.Short journeys ( ikoyi to vi) cab drivers insists on 1k are now 500 to 600.

Ride is typically in comfort.

For me , personally, the convenience cannot be beat. Especially if you do not feel like driving to a location.

I have taken an Uber all the way from FESTAC to Ibafo.

I think there is taxify, but I have never had cause to use it.

I would say Uber has [b] eased traffic [/] tremendously for end users who do not want to use mass transit

I think you meant eased transportation. The traffic situation in Lagos till this day is a kill.

ornicus:
The normal process of getting a cab means you
1) go to a car park or wait at some corner for a cab to pass.
2) price is based on negotiation. Sometimes you will be told we no Dey go there
3) if you are unlucky, you can spend 40 or more minutes trying to get a taxi

With Uber, I simply enter location in my phone, and cab is there in minutes. The cab comes to you. Depending on location wait is 2 to 10 minutes.Short journeys ( ikoyi to vi) cab drivers insists on 1k are now 500 to 600.

Ride is typically in comfort.

For me , personally, the convenience cannot be beat. Especially if you do not feel like driving to a location.

I have taken an Uber all the way from FESTAC to Ibafo.

I think there is taxify, but I have never had cause to use it.

I would say Uber has [b]eased traffic[/] tremendously for end users who do not want to use mass transit

I think you meant eased transportation. The traffic situation in Lagos till this day is a kill.

EzekielMab:
Boss, I'm still in fear till now.
I presume I should look for another business to do.

He claimed he will go and bring it in less than 30 minutes time, I'm suspecious he wanted to go and manipulate papers

It could be someone gave him to sell on his behalf without releasing the original docs.