₦airaland Forum

jodeci:
Any solution to blocked AC condenser? Though incompletely blocked.

Yes. A flush if it's not completely blocked.

obekediamondfuto:
wait oh, na my oga una dey scara like this?

chai chai and anoda chai......

cc diportivo..... report here with a meme immediately before we go "change" u

I do like diportivo's memes. They always have me dead!

makavele:
Shour out to Gazzuzz

Oh THAT'S what that was? Okay lol. Y'all have fun with that. We've got cars to fix

banky3w:
No mind them my guy, radautoworks has not seen kazeem abused engine in this we country. It is until you see a Nissan Micra piston fabricated into a Toyota tundra V8 engine before you know that "replace engine" needs to be said often.

. Okay that was genuinely funny.

You should go read first few pages of this thread. That Nissan Micra is EXACTLY why we opened here. I can't speak for anyone else but unf@cking vehicles is what we do and we do it the way most convenient for the customer and most of the time, it's by rebuilding. Nothing to get panties in a bunch about. Just keep an eye on us.

Better the devil you know for us when it comes to engines.

pappy2000:
I need a mechanic who can help me change my Chrysler Voyager 2002 engine from 24 to 2.0

Why tho?

efe35L:
Good day Nairalanders,

I have had an issue with my charging system before it worsened to a bad extent which i had no choice but to replace my alternator just after I changed my compressor and condenser. I have changed 3 alternators but the same issue persists. I placed the highest alternator amp which is 150V but still the same thing. The car charges fine when in motion but stops charging the battery when its idle. It starts draining the battery fast. Pls advice. Is it a bad wiring or the alternator is defective? HELP!!!!

cc: chukel, costee, pipedreams, gazzuzz, nissparts

Bring it in for a free diagnosis with repair. No one can diagnose sight unseen with 100% accuracy. We are at second toll gate.

Hexilon:
How much does a 1MZ engine cost
Car is a Toyota Avalon 2004 ..

Why do you think you need a new engine?

fullman:
Please gurus that know about transmission.
My car enter neutral sometimes when I have to slow down. Sometimes it pick up after pressing throttle sometimes I have to restart the car.
Its an MDX.
Scan no codes at all.
What can be the issue and the solution.

Take it to a shop for diagnosis. All you will get on here is guesses because noone has actually seen your car.

tobiyayo:
Many Thanks, The individual has seen my messages and sent a message this morning asking for more time. I have given him a window of three weeks for full refund to be made with a post-dated cheque issued not later than today.

If the individual defaults which he has done for the past months, then I will write an epistle on the transactions and share my experiences to avert any other Nairalander from falling victim or doing business with him.

Please follow through so others don't make the same mistake.

Newbreed2018:
Replace Engine is familiar with one guy that types like this in the car talk section
Good job u r doing.

Thank you for the acknowledgement.

Prince4mic:
Okay, can we just talk pls

You can try emailing me but I'm not sure how I can help

fullman:
But most people run away from rebuilding.

because they don't know how. When we rebuild both here and overseas, the warranty is a lot longer than when a replacement is done because it's typically better.

obekediamondfuto:
@rdautoworks, when the time is right u will get to understand why u need to focus on a specific target market. with what u r bent on offering **to all and sundry ... I can assure u that in no time u might begin to understand (the hard way) why Nigeria is a very very peculiar environment.... I know u r familiar with most of its entities but u still would understand that u need to target a specific market or streamline services to suit all the markets.... we have so many markets in Nigeria including the rich and mad market and the starving/managing and insane market.... all looking for the same value.

HO HA

I have three other Nigerian business that have been around and done have that problem. One of them is party rentals for over a decade. VERY contentious field usually and we do not have these problems. It's all in what expectations you set.

Pitokwe:
This is really changing the dynamics.

Unfolding strategies.

A very good one

Thank you. We are trying our best.

chyka2011:
How can you be reach?

Hello, all our contact information is here:

https://www.nairaland.com/4501821/carquest-2nd-largest-usa-parts

AutoElectNG:
There is another issue though...capitalism is ruthless...especially the way it is practiced in the West...anyone who has lived overseas can testify to that...so service providers must always study trends, adapt and learn from competitors, and constantly strive to put the customer first...to do otherwise is suicide...to ignore a competitor with deeper pockets, access to cheaper financing, a better value proposition, etc is suicide

Ask Amazon and all the businesses including mum and pop shops that were displaced

Ask Uber and all the local taxis

Second hand clothing from America principally destroyed our textile industry


There are more examples if you look around

Someone here has mentioned he has 10 million to invest in this and has 100 million more from investors

Repair chains are coming with warranty valid across all stores nationwide

This issue goes beyond customer service...let's see the big picture... Millions are being invested in automotive repair business...not just capital but also foreign technical know-how...is my offering such that it can face the onslaught of capital and technical know-how

If no, how can I improve?

Which raises the issue of benchmarking across the industry in Nigeria and globally and following best practices from elsewhere

That should be the focus of the discuss

Well said. Silly things like this is why it's very hard to identify a Nigerian brand that is worldwide.

obekediamondfuto:
well u have very valid points tho.
where I work too, we cannot; under any circumstance, tell a customer or even a potential customer off without due escalation.... and even then we try to make it as polite as possible..... even with mentally unstable individuals..... not for them, but for the people watching and waiting to use social media to mess us up. so I get u, but in his defense...... it's a one man show. when he diversifies and employs other people to handle other tasks for him.... maybe he'll adopt this customer-centric idealogy. my stake in this matter is....... I KNOW THE GUY!. and he isn't what is being described here!

I understand your point of view too and respect it.

timifakay:
I'm asking if a staff losing decorum after being told he is stupid by a customer because he informed customer he can't release his car to the driver due to outstanding bill will still get fired...

What does that have to do with what we were talking about??

Sticks and stones.

To answer you question, most likely yes. First of all, things like that don't happen at my companies because of the procedures we follow and atmosphere we create. My staff is trained to deescalate the situation and to summon a superior in that scenario and we will deal with it. That superior can then make the decision to have the customer removed if necessary (and even then, in a professional manner). The only time staff is allowed to be belligerent is a physical attack in their person. That's why we are VERY selective in who we hire. Anyone that visits any of my businesses will tell you the atmosphere is quite different. What they always remember is the service from the people there. It's the reason why as the CEO it multiple companies in still readily accessible to any and every employee and/customer right down to the janitor. I practice what I preach and my employees follow suit.


It is not an employee's place to decide who is worthy of my business. In this country, I've found that the thing that kills your business fastest is employees.
Look at our company mission statement below. If that doesn't explain our philosophy... It's the same mission statement in all locations across the world. Only with an attitude like that can you build world brands.

Us Canada Mexico US and British Virgin Islands Turks and Caicos Bahamas Guam Hawaii and some other South Pacific Islands.

Was waxing nostalgic and thinking back to how grateful customers can be so I decided to ask what the nicest thing a customer ever did for you was?

Was waxing nostalgic and thinking back to how grateful customers can be so I decided to ask what the nicest thing a customer ever did for you was?

Apart from thank you cards and food, nicest thing a customer ever did for me was overhear that I broke my old office chair. One day, I look up and this 70ish year old man is struggling to manhandle a large box though the front door. He bought me a new executive chair! He also insisted on putting it together for me!

Love you Coach!

Kewtt:
What difference does it make?

Commercial accounts get cheaper pricing because they are for business use/resale. Basically repair shops get cheaper pricing to enable them do their jobs and make a little margin. Same as with any parts store I assume.

rainmaker12:
Somebody complained to a kazzem about check engine light, the next thing, a kazzem started losing dash.

Customer: Why are you opening my dash.
Kazzem: I go commot the light, e no go show again.

These guys are becoming notorious, especially to people with zero knowledge about cars.

Well, he wasn't wrong about it not being seen again

Throwback to Houston shop seems like eternity ago!

Different continents, same grind.

Piyke:
Nothing just yet! Still minor leak or should I say seepage. BTW do you have the front mount for the 2003 Accord LX 2.4L?

You won't believe I'm just seeing this!

CARQUEST/Anchor Hydraulic Front Engine Mount
N44,256 1 rear warranty
http://weblink.carquest.com/acl/?mfgName=ANM&partNumber=9247

timifakay:
And when a first time customer tells your staff he's stupid for not releasing car with outstanding bill to his driver?

I'm not clear on what that has to do with what I was saying.. I was talking about phone etiquette...

SalesTobiMotors:
If this is true then this is a very interesting development.

One of our prime logistical issue have just been resolved, at least in the short term.

Will you be offering commercial accounts like we enjoy now at the Irwindale, California Store?

Ready to open your commercial account if you want. Send me a couple of items for commercial pricing. Support@radautoworks.com

Danfuster:
Wow... This is interesting. How's the shipping out of Lagos thing, I'd like to place some order cos I reside out of Lagos.

We now have free shipping Nationwide over 45k

Prince4mic:
Hello, I'm really interested in this car importation, can you help put me through

I stopped doing that years ago. Too many other things to manage. I wish I still had contacted for some reliable buyers who could help you but I don't.

obekediamondfuto:
ya, I get you but take some time and check it..... there are some jobs u need to say no to.... else they become problems and these jobs.... most times have a tendency to pester u to engage, the only way u can do such is to aggressively say NO.... exactly what Gazuzz did!

the guy(not Gazuzz) ain't that bad though...... just that he has had a fair share of money eating and priding so he literally feels everyone owes him some sort of commitment someway, somehow..... it's quite normal in the Nigerian society.... when he chop money belleful, he would be tired of all the activities and bragadocious outings and see life for what it truly is..... so allow him. it's a passing phase.... the money is what is talking, not him

We say no to jobs all the time. I have five companies, four in the service industry and in ALL my companies, that would never happen. Even with the most insane customer.

banky3w:
Yes because you're paying him/her for that service. Please note that the wailers is not paying.

Don't quite understand that statement.

My point is a polite we can't help you is what my people are trained to say. Hanging up is never okay. Plus I seem to have read somewhere that he was never asked to pay and refused.

Company culture is what you make it and sadly I'm this country, I don't see enough of it.

Celebration! New car!

EgunMogaji:
This thing that you are doing, is it good?

I thank you for raising the bar in the industry.

It's youthful exuberance worrying me sir.

EgunMogaji:
Thank them for considering you as part of their automotive maintenance regiment. But refuse the business.

Out of curiosity what did you do that an atmosphere of potential negotiation was assumed?

I wasn't there and was put on the phone after the situation was already devolving. From what I gathered from staff and speaking to the customer, nothing. It was simply an entitlement expected from the customer and he admitted as much.