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FamilyRe: Meeting My Fiancée's Parents For The First Time! by CoCoLav(f): 7:03pm On Aug 09, 2016
Obie, is this the girl you met in April as referenced in your earlier post? Is this also the girl your parents do not like? Are you planning on marrying her just within 4 months of dating her?
EducationRe: My Sister Result Brain And Beauty..pics by CoCoLav(f): 6:52pm On Aug 08, 2016
You guys are weird though. What is this new trend of posting WAEC results on social media? What is the end result? popularity? public validation? Social media has really eroded the concept of privacy.
EducationRe: Check Out My Sister's Waec Result by CoCoLav(f): 11:47pm On Aug 06, 2016
baum1:
You talk as if it is that easy to make all A's. Perhaps you are a genius yourself, know that the entire population must be distributed different in terms of abilities and everyone can't have the same abilities.
I understand but I guess that's what I was expecting to see.
EducationRe: Check Out My Sister's Waec Result by CoCoLav(f): 7:20pm On Aug 06, 2016
She tried but all As would have made more sense
TravelRe: Travelling To Canada Part 10 by CoCoLav(f): 5:42pm On Aug 03, 2016
brandymcmb:
Young lady where have you been
cheesy cheesy

Been around

I see you are still here. How are you doing?
TravelRe: Travelling To Canada Part 10 by CoCoLav(f): 11:52am On Aug 03, 2016
crazygurl:
Hello house please what phone can I buy that will work in Canada.

My phone just spoilt so I want to buy something that will still work in Canada ...max 40k phone Jo ooooo.
Techno
EducationRe: The Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op): 8:23pm On Jul 28, 2016
babyfaceafrica:
nice courier right?
Nope NIPOST.

It took 2 weeks from when I got an email about the dispatch to when my school officially recorded it as received. Note that this was during the xmas/new year period and so it could have been delivered earlier if not for the holidays in between.
EducationRe: The Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op): 8:17pm On Jul 28, 2016
davide470:
What did i do? huh
Perilous angry sad
PoliticsRe: Michelle Obama Congratulates Ike & Uchechi Ibe On Their Wedding(Pix by CoCoLav(f): 8:13pm On Jul 28, 2016
Please these letters are not written personally o.
If you send an invitation letter to the white house, you will get a congratulatory message/card. Some secretary somewhere in the white house sent that.

In other news lalasticala and mynd44, are there seriously no better threads more deserving of the front page? These are letters that US citizens/residents get. How is this news??
FashionRe: 13 Pictures You’ll Relate To If Your Tailor Has Ever Disappointed You by CoCoLav(f): 8:08pm On Jul 28, 2016
I can never forget how my tailor ruined my friend's wedding for me. Infact I was the first to buy the aso-ebi from my friend only for my tailor to tell me a day before the wedding that she thought the wedding was scheduled for Monday. shocked shocked shocked I ended up not going for the wedding.
EducationRe: The Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op): 7:50pm On Jul 28, 2016
babyfaceafrica:
how many weeks did you get yours and to which school?
It took roughly 4-5 weeks from when I applied to when it got to my school in North America.
EducationRe: The Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op): 7:37pm On Jul 28, 2016
babyfaceafrica:
Unilag also engage in online transcripts processing,but it takes time a little..like 6 to 8 weeks
Yeah, ordering my transcript from UNILAG was so easy but other schools you will have to make trips there. So annoying...
EducationRe: The Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op): 7:35pm On Jul 28, 2016
davide470:
Who's we?

No respect again in this perilous times..
I see what you did there embarassed
LiteratureRe: John Saul Fans by CoCoLav(op): 2:27pm On Jul 28, 2016
drnoel:
On the contrary, he is one of mine best writers but my.only problem with him is that from his books I have a feeling that he is a little mad. But I love his books and had a library of his books.
That's nice. Can't comment about him being mad but I do enjoy his books.
LiteratureRe: John Saul Fans by CoCoLav(op): 1:28pm On Jul 28, 2016
drnoel:
Surprised to find someone in this whole wide world who likes thatad man john saul
You don't like him? shocked
EducationRe: The Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op): 1:28pm On Jul 28, 2016
davide470:
Please i need a sumarized version of that long post cry
So we wasted our tuition on you?
Kindly return it so we can use it to feed the fishes
RomanceRe: Can You Operate A Joint Account With Your Spouse? by CoCoLav(f): 1:21pm On Jul 28, 2016
Yours, mine and ours
FamilyRe: The Son My Late Dad Had Out Of Wedlock Locked My Mum Out Of Our House, Pls Advis by CoCoLav(f):
If you are in Lagos state and the house is in Lagos state, the administration of estate laws of Lagos has an order of priority for inheriting a deceased properties. I think the first person is the spouse then children.

If not in Lagos, your mum still has a right to the property due to Niki Tobi's decision in Mojekwu v Mojekwu
EducationThe Problem Of Getting Transcripts From Nigerian Universities By Ann Meje by CoCoLav(op):
People who graduated from certain schools often wish that their business with their alma mater ends with throwing up graduation caps into the air. Unfortunately, that is not the case. Pursing postgraduate education and job search both have a way of sending one back there. And for some, trying to get a transcript will have them reliving the hell they suffered as undergraduates. Many graduates from Nigerian universities go through a lot of difficulty to get a transcript. Some people I know who otherwise have good morals resorted to forging transcripts to avoid the frustration and delay that characterize application for transcripts in Nigeria. But processing a transcript application shouldn’t be a hassle. Here are some suggestions, based on what some premium universities are already doing, on how higher institutions can cut their costs and process transcript applications more efficiently.

1. Digitize Students’ Records

As obvious as it is that digitizing students’ records is the first step towards ensuring that graduates obtain their transcripts hassle-free, many Nigerian universities still keep their students’ records on paper, sometimes in loose sheets, which occasionally get lost or misplaced while in the care of a careless civil servant. In Imo State University for example, a former student couldn’t get his transcript because his file was missing.

Besides being less prone to damage and loss, digitized records can be more easily searched for specific contents than records on paper. The difference between having records in digital form or on hard copy is demonstrated by my experience with different land registries as a young attorney in Eastern Nigeria . In Abia State, because registrations and titles to land have been digitized, it took only minutes or at most a couple of hours to apply for and get the result of a title search. In Imo State however, because they still have their records on paper (as at three years ago), the staff had to look through piles of dusty files that have turned brown due to age. The effect was that conducting a title search in Imo State took days and thus several trips to Owerri, and was much more expensive and inconvenient. Needless to say that the additional cost, financial and otherwise, was invariably transferred to clients.

2. Have Relevant Information Online

While writing this article, of the several Nigerian universities’ websites I visited, I found only two universities which have information on how to apply for a transcript with them. Nigerian Law School does too. It bothered me that though many of the universities had alumni sections, they had no information on how to obtain a transcript. If a school is not committed to the welfare of their graduates, what will motivate such graduates to go back to them to attend a fundraising event or to give back to the school? It is embarrassing that one can get more information on how to get a transcript from Nigerian universities on chatrooms like Nairaland than from the universities’ websites. These schools unwittingly leave it to others to define who they are. I know of a university in Nigeria which when you google, the first pages that come up are loaded with disparaging comments from their disgruntled students. I do hope that schools like that one get their IT departments to use Search Engine Optimization (SEO) to improve their online reputation or they may soon be out of business.

Although it is ideal that students be given the opportunity to order and pay for their transcripts online, I will come to that later, it is unlikely that all Nigerian universities can afford to do that at this time. What is attainable however is Nigerian universities putting up information on their websites informing prospective applicants of how much they charge to send a transcript to each country, the average processing time, a sample of the application form and details of what documents an applicant needs to attach if applicable. For one school I tried to reach however, (their website was more useful than most in this regard), they had an email address available for transcript inquiries on their website. When I sent them an email, they replied that I must send someone to the school to apply for my transcript if I couldn’t come myself. A subsequent email to them inquiring about the cost of the transcript and what documents my proxy will need for the application was not replied. I tried calling the number listed on their website for the Exams and Records department but it was not functional. The one listed for the Registrar went through. When I inquired how much the fee for the transcript was, he said that I must send someone. I pointed out to him that there was no information online of what was required for transcript application to which he said something along the lines of: ‘If you were a student here, you should know that we DON’T do anything online, you must come down here’. When I reasoned that I should at least know what to give to the person making the application on my behalf, he said: ‘He will let you know whatever information you need when he comes here’ after which he hung up the phone. I sensed a reprimand n his voice when he stated that I should have known that they don’t do things online. And this is 21st century!

I guess that, like is obtainable in most Nigerian universities, the school expects applicants to make several trips to the school; the first to make inquiries, the second to come with what is required for the application, and then several more trips that will invariably involve: ‘tipping’ the Exams and Records staff who will locate the file, giving lunch money or money for ‘malt’ to the one who will type out the transcript, and finally coming with some money in a brown envelope to ‘appreciate’ the big oga or madam who has the very important job of sealing the transcript. It is Nigeria after all where public servants expect the people they are meant to serve to ‘tip’ them for doing the very job they are employed to do.

3. Make Provision for Mail or Online Application

Automating transactions help reduce corruption, corruption which is the bane of development in Nigeria. If Nigerian Universities make provision for students to order their transcripts online or at least apply for them by mail, electronic or otherwise, it will reduce the incidence of corrupt civil servants asking for money from already struggling and unemployed graduates. In other words, if graduates can apply for their transcripts without having to be physically present in schools, there will be no opportunity for civil servants to ask them for extra fees that never make it to the school coffers. It will also make it easier for Nigerians in diaspora to apply for their transcripts without having to bother anyone to go to their almae matres on their behalf. Again my experience when I tried to get a certificate of good standing from the Supreme Court of Nigeria for submission to another jurisdiction illustrates this point.

When I applied for the certificate, I couldn’t visit Abuja so my only option was to look at the Supreme Court of Nigeria’s website to see what information I could find on how to make the application. I had braced for the worst knowing how nonfunctional most Nigerian government websites are and how dated their last updates could be. Although I didn’t get any information on how to get a certificate of good standing from the Supreme Court’s website, after series of emails to contacts I found on the website, I got a reply from no other than the Registrar of the Supreme Court himself. Perhaps because I got through to him directly, in less than ten days, I got an email from the IT department telling me my certificate of good standing was ready for pick up. I didn’t spend a dime in the whole application process. I didn’t have any one do a legwork for me. I simply sent my application letter via email with a copy of my call to bar certificate attached. (To read my experience in detail, see here). I believe the only reason I had this pleasant experience was that I didn’t have to deal with several civil servants who are good at creating artificial bureaucracy that only gets lifted when they are tipped. The story would have been different if I had walked into the Supreme Court to make the application. Till today, I look back to the whole experience and assure myself that Nigeria can be better, that we know how to cut through the bureaucracy and give decent service to Nigerian citizens.

Regrettably, my experience with the Supreme Court is uncommon in Nigeria. The situation is even more hopeless for Nigerians in diaspora. Except they have a reliable relative or friend to make their application and do the follow-up for them, they are forced to go back to Nigeria for their transcripts. I know someone whose job prospects in the United States was delayed for years because it took two years to get her transcript from a Nigerian university. While researching for this article, I read of a man in the United States who had someone doing the application for him in Nigeria. Once the university employees learnt that he was in the United States, they kept on demanding money and telling stories to delay his application.

I understand that Nigerian universities may be wary of processing transcript applications made by mail because of the prevalence of fraud in Nigeria. I appreciate that that may require a way to verify the identity of applicants. In my opinion, the issue can be easily addressed by requiring people applying for transcripts to attach a copy of their degree certificates. That way, someone who has no business requesting for it cannot apply successfully as they will not have the certificate to prove their identity.

Moreover I know a very hardworking Nigerian lady in her early thirties who have two successful online businesses. For one of her stores which carries wholesale products, individual transactions run into hundreds of thousands of Naira. If a young woman, an individual, is able to manage such a huge business with all the risk involved, there is no reason Nigerian university should hesitate to use efficient means to serve their graduates. A university ought to be a beacon of light and take the lead in bringing great ideas and innovations in its community.

4. Reduce the Fees

If the suggestions above are followed, it will lead to a reduction in human labor required to process a transcript and so cut cost for universities. When the savings are transferred to applicants and transcript fees are reduced, more graduates will apply for their transcripts and resist the temptation to forge them. The following example shows that reduced cost naturally comes with efficiency. A young Nigerian needed transcripts from two universities, Imo State University (IMSU) and Nnamdi Azikiwe University (NAU). He spent N30,000 plus tip to apply for his transcript in IMSU and after months, he still hadn’t got it because the school had lost his file – apparently they still keep their records on paper. However, he got the one from NAU for only N10,000, with no tips, within two weeks. In the United States, because most of the records are digitized, students get their transcripts for as little as $3(N480).

A Stellar Example from University of Nigeria Nsukka

I was thrilled when in the course of writing this blog I discovered that the University of Nigeria, Nsukka has already introduced I-Transcript Service. A publication on their website reads in part:

“The introduction of the service is to ease the burden of students who often have to travel from within and outside the country for the sole purpose of getting a transcript of their academic records for graduate records or employment.

This (I-Transcript Service) will enable alumni /alumnae of the university all over the world to apply for their transcripts from the comfort of their homes and conclude transcript request online and in real time. It would also improve efficiency in transcript processing, enabling transcript to be generated, printed, endorsed and dispatched via a courier company within 24 hours”.

It is accessible on the university website alumni.unn.edu.ng/itranscript. Users are expected to fill a form with their names, matriculation number as well as email address. They can provide details of the institution to which they want the university to send the transcript’

The website went on to state that the i-transcript service was borne out of the on-going work on digitizing academic records in the institution. The first part of the exercise was the digitization of records of the last 30 years up to 1980. The school has digitized records of students’ academic work for the last 20 years. In the second phase, the university would compile records up to its inception in 1960.

It was good to know that the university has identified the problem and, like a premium university it is, has taken the lead in proffering a solution.

EXT-NG (Electronic Transcript Exchange and Certificate Verification System for Nigeria)

My research also shows that Covenant University has a similar system but carries it out through EXT-NG. EXT-NG it appears is a one stop shop for all Nigerian universities for efficient transcript issuance. Its website shows that it partners with National Universities Commission and NBTE.

On its website, EXT-NG articulated the difficulty faced by Nigerians in diaspora seeking to get their transcripts as follows: ‘Aside from the official fee to be paid to the school, facilitators within the school system would also need to be paid or “greased”. Moreover, friends and relatives who spent their time going back and forth must also be compensated. Transcript (and postage) that ordinarily should cost no more than N10,000 for example, may end up costing the requester upward of N40,000. You can’t even quantify the cost of time spent, along with the stress and other incalculable resources. And indeed, there is no guarantee that the requested documents will arrive, or arrive in a timely fashion to its required destination’.

EXT-NG’s website further shows how efficient their service is which includes: providing Convenient 24/7 Access so that graduates can make their applications from the comfort of their homes; making it possible for applicants to track their transcripts once it is sent; instantaneous delivery so that official transcripts can now be sent and received anywhere in the world (for participating institutions) within seconds.

While the EXT-NG is a welcome development and may fill a void many universities created, it is doubtful they can be of any use to students whose almae matres have yet to digitize their records.

Conclusion

I understand that there are some unique challenges universities may face in implementing these suggestions which, as an outsider, I may not be aware of. I hope that this article at least starts the conversation.

Finally, while the focus of this bog was on universities, the recommendations made can be applied in all government and private establishments for increased efficiency. I have showcased the success some universities have had in this regard in the I hope that others who desire to provide quality service to their students will consult them for ideas on how to get it right.

I am sure that if transcript processing becomes efficient in Nigeria, we will have first-rate schools able to compete favorably with other global institutions. We will also have more confident and happier graduates. However, I cannot guarantee wealthier Exams and Records staff.

Source: https://annemmeje./2014/07/21/how-nigerian-universities-can-process-transcripts-promptly-and-efficiently/

cc: Lalasticala

cc: Lalasticala

Snake
CelebritiesRe: A Girl Wore This To Wizkid’s Show In New York And Got People Talking (Photo) by CoCoLav(f): 2:55pm On Jul 27, 2016
I don't understand the big deal. undecided
FamilyRe: Twin Sisters Who Died In Ghana Buried Same Day - See Photos by CoCoLav(f): 2:43pm On Jul 27, 2016
Are these the kind of pictures people really want to have on their cellphones?

OP please you should have told some of us that photos of their lying in state are attached. You have allowed me to see dead bodies this early morning.
EducationRe: UNILAG Releases 2016 Screening Guidelines by CoCoLav(f): 7:10pm On Jul 26, 2016
Does anyone actually pick UNILAG as second choice? grin shocked
Foreign AffairsRe: Jacques Hamel Killed In France By ISIS Terrorists Who Slit His Throat by CoCoLav(f): 3:15pm On Jul 26, 2016
Foreign AffairsRe: Jacques Hamel Killed In France By ISIS Terrorists Who Slit His Throat by CoCoLav(f): 3:11pm On Jul 26, 2016
And in those days, perilous times shall come
CareerRe: My Employer Is Threatening To Sack Me Because I Am Pregnant by CoCoLav(f): 2:59pm On Jul 26, 2016
OP please go see a labour lawyer, the ignorance on this thread is staggering.
There are laws against discrimination in place for women in the workplace. You cannot be terminated because you are pregnant. However, you can be terminated on the grounds that you did not meet the probation requirements. Basically, what you should do now is try to gather evidence that shows you were terminated because of your pregnancy because they will try to raise the probation argument in Court.

Your employer is private and cannot be forced to re-hire you after termination but you can get enough damages to last you until you give birth.
FamilyRe: Two Wasted Months Of Marriage by CoCoLav(f): 11:12pm On Jul 25, 2016
freecocoa:
I'm here biko, send it sharparly and please ignore any other person with coco to their name.cheesy

Howdy?


If I catch you.angry
grin
FamilyRe: Two Wasted Months Of Marriage by CoCoLav(f): 2:49pm On Jul 25, 2016
5minsmadness:
Ok cool.

Thot you was her so I could send the N683,434 cheque. No wahala.
Lmao...I could be her if you add 400k to that amount.
FamilyRe: Two Wasted Months Of Marriage by CoCoLav(f): 12:27pm On Jul 25, 2016
5minsmadness:
Freecocoa?
No.
FamilyRe: Two Wasted Months Of Marriage by CoCoLav(f): 11:33am On Jul 25, 2016
5minsmadness:
At two months it's actually a possibility. But even then, the woman must be able to prove that her husband hasn't touched her in ONE year to be able to file for divorce.
That could be why she has her parent's support.
FamilyRe: Two Wasted Months Of Marriage by CoCoLav(f): 1:24am On Jul 25, 2016
5minsmadness:
Also@snakie86 I'm not saying I doubt your story, but u can't sue for divorce before 6months of marriage. It's the Nigerian law. Unless there's something else we don't know?
Is it possible the marriage has not been consummated?
Jobs/VacanciesRe: Jobs/vacancies Section Chatroom by CoCoLav(f): 12:24am On Jul 23, 2016
@TheScrypt sent you a PM, kindly reply.

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