₦airaland Forum

Wordson:
Another goal... 2-0 .. sure we're coming back to winning ways..
Days of giveaways are over

lecturer50:
What surprises me is that immediately I got the job, my mom started having health challenges.

I have observed it several times in different people.

When they are able to make a breakthrough in life (like getting a good job, graduation, financial breakthroughs),

something bad (like sickness or death) would affect their relatives, either the mom,dad,son, daughter or any close relative.

Please who else has noticed this, and why must it be so?

Cutie09:
Have you heard of work culture? Society culture? Do you know average Nigerians answer or pick calls by being rude. (If they don't have the number in their contact)

What she did is what every average nigerians would do. I will go ahead and employ the one with bad phone manners because that's how average Nigerians answer phones. Also she knows she was rude to me i still give her the job that will make her be on best behaviour.

How about if your boss thats your superior said employ call miss xyz to resume next week and she was rude to you are you going to say cuz she was rude you won't recruit or employ her.

You seem like someone that like HR, one quality of HR personnel is to keep calm remember you hold all the cards to hiring and firing and best mood is when potential talents start saying sorry etc and you still offer them the job

Have a goid day sir.

To say that I am speechless @ bold will be an understatement.... You mean that since an average Nigerian answers call in a rude manner, It makes it Ok and acceptable because it like a culture?... It's like saying since we have a corrupt system of Government.. Corruption is almost like a brand Name in Nigeria, then it is acceptable and cool...

If she can be rude to you, what made you think that your customers will be exonerated from her rude behavior? What about the company's foreign clients? have you thought about how messed up that could be for a deal worth millions?...Anyways, you will hire her because it was not your establishment as long as you got paid, no big deal...Even if the organization looses important clients, NO skin pain...(In Managerial Finance, what you said you will do is referred to as Agency Problem) The likelihood that managers(in this case hiring manager) may place personal goals ahead of corporate goal
Anyways, Have a good holidays

ivolt:
No. It doesn't go both ways when calling strangers.


That isn't your default setting. It is either you are a marketer, grew up with one or have been trained to answer stranger's call that way. Regular people don't introduce themselves to stranger's first. It is even a bad idea with the scale of insecurity and fraud going on in the country.


She is mannerless because she wants to know who is speaking before responding. You know nothing about this lady, absolutely
nothing but you assumed everything about her behavior.
Who she is? what did she just finished doing? or if the HR with a god complex is the sixth tricky caller on that particular day.
But she is mannerless because she demands to know her caller before confirming her identity.
That HR with over-bloated ego


Your "experienced" HR didn't detect anything but his bruised ego just like many people with authority in this country, he decided to "deal" with her as they normally do. If your model HR was a banker and was to secure a new account with a customer, the call will be very much different. He will certainly introduce himself first before confirming the identity of the call recipient. That HR needs retraining!

I don't care who you are, if you call and can't introduce yourself and I give you a chance by asking once, we have nothing to talk about.

I want to ask you some questions and I will like you to humor me with some answers

<<<@ Bold, Why did you think that the HR's ego was bruised?...

<<< Based on what you have written about bruised ego and so on, who was the looser here, The HR or the Jobseeker?

<<<You said I know nothing about the Jobseeker... That is 100% correct....Now If you were a hiring manager, how would you know the right candidate for a job within the space of 45mins interview? Does his or her actions counts?..or just her qualifications?

<<< The job in question was a customer service job (Bank)...She will be the face of that organization.... She will be dealing with various kinds of people...Logically, based on the story that you read from OP, If you were to judge this professionally, do you think the lady in question have a Customer service management skills?....Do you think she will be wonderful with customers?

I will be happy to see your response... all questions carries equal mark....

N.B: It's about time Nigerian HRs stop all pretense and start giving out customer based jobs on people that were capable in all ramifications not only on certificate.. Most of Nigerians were angry over the video making around about the Chairman of Code of Conduct who is obviously qualified but lack basic things his office represents... which was conducts, comportment etc.. I still maintain that that Experienced HR averted a big problem for his company and the customers...

Cutie09:
The HR is at fault. Company do have their own standards operating procedure (s.o.p) now with what i know if am calling you i need to act professional which is

1) introduce myself
2) why am calling
3) am i speaking to mr xyz?
If the answer is yes then i will try to verify if is true or not

That could be any of the following
You full name, address next of kin

If HR cant do all of that then they have failed whole of hr professional.

Go and check youtube check cipd website or people management website. I am active cipd member

Please, I want you to read this interview conversations between 2 job seekers and their HRs and answer the following questions Below

<<<<FIRST JOBSSEEKER WITH HR

HR: Good day! Am I Speaking with XYZ

Job Seeker: Speaking

HR: Hello XYZ, My name is EFG from Abc Bank how are you doing to day?

Job seeker: I'm fine.

HR: You recently had an interview with us 2 weeks ago...I just want to formally congratulate you because you were among the candidate that
was successful bla bla bla...

<<<<<SECOND JOBSEEK SCENE

HR : Good day!! can I speak with XYZ?

Job seeker: Who is this? What do you want? how did you even get my number?

HR: Can I confirm if I'm speaking with XYZ

Jobseeker: If you don't want to tell me who you are just get off my phone ****Cut the call***

Now I have to ask you and I want you to be honest with your answers
<<<<In the first scenario interview, was all professional protocol followed by the HR?
<<<< what did you make out of the two job seekers?
<<<<< Assuming the second job seeker had manners, do you think it would have been effortless like the first?

N.B: I want to let you know that professionally asking first if one can speak to XYZ before introduction is not a wrong move because a lot of job seekers have children, relative etc that might be in possession of the job seeker's phones at that moment...professionals in advanced countries know that..It's like an unwritten rules... You can research it if you like..
Besides, Introducing yourself one million times when you are speaking with the wrong individual could be tiring and exhausting.
By the way, I was not doubting your membership of cipd... Being a member of CIPD stops no professional from knowing phone manners/ professional conversation ethics..

TheSupleemLeada:
One mugu listed Economics as part of one the useless courses in Nigeria...... nairaland and it's clowns.

robosky02:
My only worry now is Nigeria don't have a coach to blend a team that will easily take us to world cup finals with the embarrassing talent we have now

Iheanacho
Ndidi
Osimhen
Onuachu
Chukwezez


Kai.....

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.